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4 answers One of the answers was accepted by the question author.

CryptoWall 4.0 ransomware infection

HELP_YOUR_FILES.PNG has infected our office computers.  What can I do to stop this and restore the encrypted files? [Original title: HELP_YOUR_FILES.PNG is infecting my system.  What can I do?]

Windows for home | Windows 10 | Security and privacy
asked 2016-03-07T14:55:30+00:00
Anonymous
4 answers

DirectDraw issues in Win10

This may have been asked before, but I am having an issue with a pre-2000 game (Win95 min. requirement) that doesn't want to run with the current DirectX on my computer, Specifically: it will try to load the game, then time out with a DirectDraw error…

Windows for home | Windows 10 | Gaming
asked 2016-07-25T23:17:00+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Backup Failure Windows Server 2008 R2

Summary:     The Windows Backup utility fails when run automatically. Details:     The backup fails with error code "'0x80780034' (Windows Backup failed to create the shadow copy on the storage location.)"    The associated VSS error event:…

asked 2016-06-03T17:48:26+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Recover Windows 8.1 Product Key from BIOS?

I have an ASUS ROG GL551JW model laptop that came preinstalled with Windows 8.1. I did a clean install of Windows 10. I wiped everything out on the drive, so even the preinstalled apps on the laptop aren't even here anymore. I am not happy with Windows…

Windows for home | Previous Windows versions | Install and upgrade
asked 2016-06-23T19:46:22+00:00
Anonymous
6 answers

something keeps stealing focus in windows 7

I was reading [this thread] and decided to just post my own, and now I'm posting here because nobody has an answer apparently. I've had the same issue for years, and now that I finally know the term -- focus stealing -- I can articulate it to somebody. …

Windows for home | Previous Windows versions | Accessibility
asked 2016-05-26T02:12:12+00:00
Anonymous
2 answers

3D Chess keeps freezing

My 3D Chess from A Trillion Games keeps freezing up.  I've uninstalled the antivirus I thought was causing it but the problem persists, even gets worse as the game progresses.  Any thought?

Windows for home | Windows 10 | Gaming
asked 2016-05-10T22:59:37+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Joystick will not work with Combat Flight Sim and W10

Hi All, I am running windows 10 and just loaded my Combat Flight Simulator (1998) it loaded perfectly and runs perfectly using keyboard controls, but my Logitech Extreme 3D PRO just will not work. It works with all my other games. I have tried…

Windows for home | Windows 10 | Gaming
asked 2016-04-26T01:38:42+00:00
Anonymous
1 answer

Convert Apple music WMA to MP3 (WMA files are loaded on my Windows 10 PC

I need to convert my Apple music, WMA files, which are already on my Windows 10 laptop, to a format Windows 10 can play.  Suggestions? thanks

Windows for home | Other | Music, photos, and video
asked 2016-03-01T22:02:12+00:00
Anonymous
4 answers

Canon MG5660 Printer won't print

This printer was working fine then stopped responding - just get error display now. It shows as being connected on WiFi. I have removed and reinstalled printer software on computer. Reset Printer to wireless. Restored computer. Checked port. Nothing I…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-04-17T01:13:25+00:00
Anonymous
14 answers

Windows media player does not burn CDs

I've been having problems last few days with  my media player, it used to burn cd's but now it won't, i've changed the burn speed and now and again it says burning and ejects when complete, i put it into a player and there is nothing on it and i put the …

Windows for home | Previous Windows versions | Music, photos, and video
asked 2016-07-30T15:10:49+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Conflict between Intel HD Graphics driver and Intel SMBus Controller code 12

I Have a Copy of Windows 7 and for some reason These 2 Drivers are Conflicting. Intel HD Graphics (8.15.12.2622) and Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 (6.1.7600.16385) And The Intel HD Graphics Wont run... (Code 12)…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-04-10T14:05:50+00:00
Anonymous
14 answers

'The configuration registry database is corrupt'

Hi all, I have Windows 8 and have had problems with Windows Updates for some time now, I've tried the update troubleshooter and some other processes that I can't recall right now as this has been going on for some time.  Most recently (today) I have…

asked 2016-05-19T01:01:36+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

How to add a Custom sound in themes saved by me?

I want to add custom sound in my own themes and want to save with custom sound just like your themes  http://download.microsoft.com/download/5/F/C/5FC4F80C-242D-423B-9A11-9510A013152D/Dolphins.themepack

Windows for home | Previous Windows versions | Desktop, Start, and personalization
asked 2016-06-04T13:14:02+00:00
Anonymous
3 answers

Windws 7 CBS logs and Cab files

What exactly creates CBS and CbsPersist_20160216121732.cab files on Windows 7 and is it safe to empty this folder and what causes to quickly fillup again?

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2016-03-25T11:20:32+00:00
Anonymous
12 answers

windows live mail (hotmail) has stopped working in windows 7

My Hotmail has stopped sending/receiving messages.  FIRST, I got the following error message: server/error: 0x80048820 server: 'https://m.hotmail.com/microsoft-server-activesync' windows live mail error ID: 0x80048820 NOW, I get no error messages, but…

Windows for home | Other | Email and communications
asked 2016-02-25T17:45:21+00:00
Anonymous
2 answers

Kernel_Data_Inpage_Error 0x0000007A with 0xc0000010

The problem started a week ago. When I am using the computer, it starts slowing down until the BSOD appears.  I can log on to all but 1 user account. That account's files can be accessed without a BSOD appearing. After I enter the password on the bad…

Windows for home | Previous Windows versions | Windows update
asked 2016-04-02T13:59:55+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Print quality is little blurry and faded

I have my EPSON L210 attached to my PC.  I have been using this printer for more than a year now.  It worked just fine before but now there seems to be a problem when I print in color (magenta, cyan & yellow).  The ink tanks are filled-up but still…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-02-18T01:55:48+00:00
Anonymous
7 answers

C170 logitech cam not installing on windows 7

Hello all, I have Windows 7 home on a Shuttle XS35 V4 machine. I recently bought a Logitech C170 webcam. Automatic USB installing took 2-3 minutes, and eventually the microphone part was not recognized. There is now a yellow exclamation point in Control…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-03-16T23:17:20+00:00
Anonymous
2 answers

My computer is saying I need to buy WinRAR interface?

My computer is saying I need to buy WinRAR interface?

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-03-25T20:31:43+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

Asus laptop won't boot in Windows 7

My husband had shutdown the laptop per usual. When I tried to turn it on, it went to a black screen only giving me two options 1. Launch repair or 2. Start normally I tried to start normally several times, but it keeps looping back to the same black…

asked 2016-02-09T21:35:21+00:00
Anonymous