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6 answers

No 'Undo' button in bottom RH corner in Solitaire 'Daily Challenge' games

In the Microsoft Solitaire collection , the 'undo' button normally in the bottom right hand corner of each game in the 'Daily Challenge ' series is missing. The problem has arisen after I upgraded to Windows 10 .  In Windows 8.1 ( yesterday ) no problem…

Windows for home | Windows 10 | Gaming
asked 2015-11-25T07:56:18+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

HP laserjet 1100 (MS) driver needed

Currently have two computers connect to a home network.   Both computers are using OS 7 (base #1 unit is 64 bit/ other #2 unit is  32 bit ). Both units have their own  dedicated printer attached. When I attempt to install via the network my unit #1…

Windows for home | Previous Windows versions | Devices and drivers
asked 2016-01-23T22:47:35+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Strange wifi name on my Ipad network list when i do "Add a Device" on my computer

Hello i was trying to add my Ipad to my device list by means of using the windows "add a device function" at the same time i was looking for networks on my Ipad when i discovered one named: DIRECT=RM******** then some random numbers. The parts…

Windows for home | Previous Windows versions | Security and privacy
asked 2016-01-23T23:07:34+00:00
Anonymous
2 answers

splash.dll

I am trying to run my Singer software and get an error message that I am missing splash.dll in my system and cannot run the software.  I run Windows 8.1  Can anyone help?  I have a computer that has no disc drive and the software was loaded at BestBuy …

Windows for home | Previous Windows versions | Install and upgrade
asked 2015-10-31T21:12:10+00:00
Anonymous
3 answers

Printer drivers will not install in Windows 7, yet scanner works. Same printer installed with no problems on XP and Vista computers.

3 calls to Canon.  Toshiba Satellite/Windows 7/mg2520 Canon printer.  Their prognosis: Printer is being recognized as "device"--scanner works; printer drivers won't install.   They led me through their latest driver download and still same…

Windows for home | Previous Windows versions | Devices and drivers
asked 2015-11-21T16:36:31+00:00
Anonymous
1 answer

Windows Homeserver 2011 domain removal

Hi, Ive been using Windows homeserver 2011 for a while, now i decided to upgrade myself and use Windows server 2012 R2 Standard. Everything is working as planned except one thing, old domain still in service? Windows Homeserver 2011 gives a…

Windows for home | Other | Internet and connectivity
asked 2015-12-17T12:58:19+00:00
Anonymous
4 answers One of the answers was accepted by the question author.

Error says printer door open. Unable to Print

The computer says printer door open.  It is not open. I can't print and have 17 items waiting to print OT: Printer

Windows for home | Previous Windows versions | Devices and drivers
asked 2015-11-29T20:29:17+00:00
Anonymous
6 answers

watch out for pop up scams saying that they are notifying you of a virus. Koobface virud was the scare on us. They wanted to charge us 300-600 dollars, via a third party, to fix it.

The scam was trying to redirect us to a third party to pay to have the virus removed. They said they just needed the last four digits of our credit card and they could fix it. Claiming we could get our money back if we found something else to monitor…

Windows for home | Other | Security and privacy
asked 2015-10-14T06:42:19+00:00
Anonymous
1 answer

I receive the message regularly that "aol is not respondingn due to a long running script" I have no idea of how to resolve

How can I resolve a "long running script" message.  Thank you.

Windows for home | Previous Windows versions | Windows update
asked 2015-09-24T22:45:04+00:00
Anonymous
6 answers

Windows Update

I have a very painful problem with Windows update, and I tried everything posted and discusssed at Microsoft web site. Here is  a part of WindowsUpdate log file: 016-01-22 23:19:06:944  964 f6c Agent WARNING: WU client failed Searching for update with…

asked 2016-01-22T22:02:16+00:00
Anonymous
16 answers

Random virus

I got the random:js/Brolo.c and the random:js/FakeCall.d It has disabled my internet connection and speaker in addition the start screen on win 10 will only occasionally com on. Windows defender picked up the virus, and said it removed it, but it…

Windows for home | Windows 10 | Security and privacy
asked 2015-12-20T00:31:52+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

I accidentally made my video in portait... can I edit it in my movie maker to turn it into Landscape?

As above, any help will be appreciated as I am trying to upload a video to my youtube channel and keep doing this. My bad... just wondering if there is a way to change from portrait to landscape because I cant figure it out. please please please…

Windows for home | Other | Music, photos, and video
asked 2015-12-08T23:19:44+00:00
Anonymous
2 answers

SimCity 2013 crashes after fully upgrade Windows 10

I got crash on SimCity 2013 on Windows 10, but I still work on the technical preview, I tried every method that I can, disable the Windows Defender, re-install the game, even re-install the Windows 10, it still failed on open it It crashed at the loading…

Windows for home | Windows 10 | Gaming
asked 2015-09-30T15:39:19+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

"Error communicating with kernel" message when I open Nod32

when i open my antivirus nod32 i receive this message (error communicating with kernel).please help me.what can i do? Moved from Internet Explorer Original title: antivirus

Windows for home | Previous Windows versions | Security and privacy
asked 2015-09-25T13:56:58+00:00
Anonymous
21 answers

Code 9C48 Windows Update encountered an error

Every Time i shutdown my PC i saw one update to install but it fails some how with the error code in subject line can you guys Help Update : IE11 for Win 7 Size : 30.6 MB my PC already have IE11

asked 2015-10-08T16:21:05+00:00
Anonymous
5 answers

Cant play any games

Get this message when i try to play Wasteland 2 directors cut: "Failed to initialize Direct3D. Make sure you have at least DirectX 9.0c installed, have drivers for your graphics card and have not disabled 3D acceleration in display settings. …

Windows for home | Windows 10 | Gaming
asked 2015-12-07T11:02:04+00:00
Anonymous
4 answers

Cryptolocker virus

applications not working on windows 10 and some documents crypted. how can applications be retrieved

Windows for home | Windows 10 | Security and privacy
asked 2015-09-19T03:27:39+00:00
Anonymous
40 answers

How to upgrade from windows 8 to 10

I'm having windows 8.How can I upgrade to windows 10.Is it necessary of upgrade to windows 8.1 and for upgrade is  back up necessary? and how to backup if necessary.

asked 2015-11-27T13:40:38+00:00
Anonymous
1 answer

Films & TV app stopped in the middle of playing a downloaded movie

I recently downloaded a movie using the Films & TV app. The movie played fine until the 38th minute then stopped. I tried removing it and re-downloading, running sfc and dism but all to no avail, the movie will not play. How can I get the movie to…

Windows for home | Other | Music, photos, and video
asked 2016-01-14T21:56:48+00:00
Anonymous
0 answers

Windows can't find Office2013\OFFICEICON.vbs while installing AMD driver

I've just bought this Lenovo Laptop, i7, 1T, and GPU AMD HD8500, I'm trying to install some AMD update drivers and Always appears this error: Windows can't find c:\ProgramData\Office2013\OFFICEICON.vbs . I also can't launch Adobe Premere CC, I don't…

Windows for home | Previous Windows versions | Devices and drivers
asked 2015-10-04T23:52:05+00:00
Anonymous