How to solve the issue of Skype for Business conversation emails automatically appearing in the Outlook Drafts folder

Question

My Outlook Drafts folder keeps automatically populating with a Skype for Business conversation. Even after emptying the Drafts folder, the conversation reappears. I’ve restarted the system but it didn’t solve the issue. Do you have any solutions?

Answer 1

This issue has been resolved. I exited Skype, manually deleted the configuration file, and logged in again. There are no abnormal conversation emails in the Outlook drafts folder anymore.

Answer 2

Hi @HardyLi

Thanks for your feedback above which shared more information and glad to know that your issue is resolved now! Since our forum has the policy that The question author cannot accept their own answer. They can only accept answers by others, and according to the scenario introduced here: Answering your own questions on Microsoft Q&A

I would make a brief summary of this post so that other forum members could easily find useful information here:

[How to solve the issue of Skype for Business conversation emails automatically appearing in the Outlook Drafts folder - Summary]

Issue Symptom:
Outlook Drafts folder keeps automatically populating with a Skype for Business conversation. Even after emptying the Drafts folder, the conversation reappears. I’ve restarted the system but it didn’t solve the issue

Solution:
Exited Skype, manually deleted the configuration file, and logged in again. There are no abnormal conversation emails in the Outlook drafts folder anymore.

You could "Accept Answer" for this summary to close this thread, and your action would be helpful to other users who encounter the same issue and read this thread. Thanks for your understanding!

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