How to resolve black screen with mouse pointer after logging or signing into Windows!

Question

__I reimage a lot of OEM laptops, I always manually update my OEM images in a virtual machine so that Windows updates don't waste my time! I mainly install Windows 11, but I've had Windows 10 give me the same black screen with mouse pointer after logging/signing into Windows. I maintain all my OEM images and I install all Windows updates including optional updates and driver updates! I also use the OEM tools to update the drivers! I experienced this issue in the past after installing a certain Windows update, for months I've not experienced this issue, but this issue is back! I suspect the latest cumulative update of being the cause! There' no pattern, the occurrence of the black screen with mouse cursor appears to be completely random occurring on different OEM brands and models!

This error is extremely frustrating there are far too many possible to solutions on the internet which may or may not work! I've resorted to resetting the OS on affected machines, then I don't waste my time on research and trial and error! I want the developers and Microsoft to take note of this issue and to resolve it ASAP!!!

I guide my customers that experiences the same issue to follow the steps in this video --> https://www.youtube.com/shorts/sbQb6BFfrzs <--

I would highly appreciate it if someone on this forum can guide me to a more effective solution that works every time and that saves me the trouble of resetting the OS!__

Answer 1

I have found a solution that worked for me here https://youtu.be/LQJF5-QHKro

Answer 2

I actually resolve the issue by leaving the affected PC on for at least an hour for the issue to resolve itself, and in most cases it does! In the event that it doesn't, I just reset the affected PC!

Answer 3

Bow down to corporate greed and buy a new one 🥲

Answer 4

Considering the screen is black, and pressing keys does nothing for me, this is useless!

Answer 5

Considering the screen is black, there's nothing showing up besides my mouse so pressing keys does nothing for me. I can't do any of the suggestions sense, screen is black with nothing on it....