Shared Files via OneDrive: sync button not available

Question

Hello, I have a simple question. The company I work uses OneDrive and Office 365. When somebody shares a folder with files inside with me I see the sync button and all files are synchronized, but when an excel or word file for instance is shared the sync button is not available. I open the file I can edit it, but the sync button is not available. I always have to access it via a link the user sent me. Is this feature not available for files? Why?

Answer 1

Hi @Martinelli, Cavour

Since I have not received your update, I will give you a test result based on my own understanding.

On Shared with me page, for single files, there is no Sync button.

As you said, if you go to the shared folder, there is one sync button.

For the above case, I think it's by design. The workaround is working with "Add shortcut to Myfiles". Then the file will be synced to OneDrive local folders.

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Answer 2

Any one knows about a solution for this issue?