Learning Sandbox

Question

Learning Sandbox

Vivek Shenwai 0

Hi - my appeal is pending for many days and not able to make any progress.

Need help in expediting it.

Thanks

Vivek

AmaranS 7,290 Reputation points Microsoft External Staff

2024-04-03T00:43:34.1066667+00:00

Hi Vivek Shenwai,

Thank you for reaching out to us on Microsoft Q&A forum.

Could you please specify the exact Learn Path/Module name/Exercise link where you are facing the issue?

Thank you.
Vivek Shenwai 0 Reputation points

2024-04-03T01:24:13.8233333+00:00

Message - "Your appeal has been received. Appeals are reviewed on a first-come, first-served basis, and may take several days to process. If your appeal is approved, you will regain access to sandboxes and other interactive learning resources."

Course AZ-900T00--A: Microsoft Azure Fundamentals

Describe the core architectural components of Azure

Exercise - Explore the Learn sandbox (unit 4/9)

2 answers

Your answer

AmaranS 7,290 Reputation points Microsoft External Staff

2024-04-03T00:43:34.1066667+00:00

Hi Vivek Shenwai,

Thank you for reaching out to us on Microsoft Q&A forum.

Could you please specify the exact Learn Path/Module name/Exercise link where you are facing the issue?

Thank you.
Vivek Shenwai 0 Reputation points

2024-04-03T01:24:13.8233333+00:00

Message - "Your appeal has been received. Appeals are reviewed on a first-come, first-served basis, and may take several days to process. If your appeal is approved, you will regain access to sandboxes and other interactive learning resources."

Course AZ-900T00--A: Microsoft Azure Fundamentals

Describe the core architectural components of Azure

Exercise - Explore the Learn sandbox (unit 4/9)

Answer 1

Hi Vivek Shenwai,

Thank you for asking this question on the Microsoft Q&A Platform.

Apologies for the inconvenience you are experiencing due to issues in accessing the sandbox.

Please note that only 20 sandboxes are available per day. Check your usage quota, and if the sandbox has already been activated but is now closed, reactivate it before continuing.

We have successfully activated the sandbox as illustrated in the screenshot provided below for your reference:

User's image

Note: As a workaround, kindly refresh the page and check whether the issue still exists.

In addition to the above the answer provided by @S.Sengupta, we request you to try the following steps before you try to activate a sandbox.

Step 1: Sign-out from all the tabs in the current browser and clear the cache files and try login again with your learn id credentials.

Step 2: Sign-out from current browser login and try to login from an incognito window/in-private window.

Step 3: Switch to a different browser and try login again.

Step 4: Login with a new personal email account into the learn path in a completely new browser and check.

If the information is helpful, please accept the answer by clicking the "Upvote"/ "Accept Answer" on the post.

If you are still running into issues, kindly attach the screenshots for reference and please let us know in the comments. We are glad to help you.

Thank you.

Vivek Shenwai 0 Reputation points

2024-04-03T17:41:11.6233333+00:00

Hi,

I Refreshed the page and did steps 1-3 but still it has not resolved.

Thanks

vivek
Anonymous

2024-04-04T08:31:58.4266667+00:00

Hi Vivek Shenwai,

We will reach out to our internal team regarding the issue and get back to you soon.

Thank you.

Answer 2

S.Sengupta 30,991 MVP Volunteer Moderator

Kindly go through the following Microsoft reference article:

Troubleshooting common training issues in Microsoft Learn

Vivek Shenwai 0 Reputation points

2024-04-03T01:25:51.12+00:00

I have already gone thru these. Details have been provided above.
anand 235 Reputation points

2024-04-03T01:59:20.6533333+00:00
Hi Vivek Shenwai,

Thank you for asking this question on the Microsoft Q&A Platform.

Apologies for the inconvenience you are experiencing due to issues in accessing the sandbox.

Please note that only 20 sandboxes are available per day. Check your usage quota, and if the sandbox has already been activated but is now closed, reactivate it before continuing.

We have successfully activated the sandbox, as illustrated in the screenshot provided below for your refernce:

the situation occurs when our automated system detects potential misuse of the platform, such as banned code or unexpected activities outside the lab. Once banned, all Microsoft Learn sandbox activations will be blocked. Use the appeal button to submit a review request. Our backend team will verify the lab activity and unblock the sandbox within 24-36 hours if the appeal is successful.

Please following below troubleshooting steps to regain Sandbox Access:

Sign out from all the tabs in the current browser, clear the cache files, and try logging in again with your Learn ID credentials.

Sign out from the current browser and try to log in from an incognito window or an in-private window.

Switch to a different browser and try logging in again.

·Log in with a new personal email account into the learn path in a completely new browser and check.

If you find this information beneficial, we kindly request you to accept the answer by clicking the "Upvote" and "Accept Answer" buttons.

If you encounter any further issues, please feel free to attach screenshots for reference and notify us in the comments. We are here to assist you.

Thank you.