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my brother use one of my onedrive family account.
now he want to add a app in azure, but after login into azuzre, he always get a error message:
{
"sessionId": "14285eca3b664d9eab673c3d941a3a71",
"errors": [
{
"errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '74658136-14ec-4630-ad9b-26e160ff0fc6'(ADIbizaUX) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: fe06ea4f-27b9-4dd3-a8ae-c1c3d5a7be00 Correlation ID: 3c0e0016-c2bd-4e9c-ad1d-d0198d660f3c Timestamp: 2024-05-15 08:49:05Z",
"clientId": "74658136-14ec-4630-ad9b-26e160ff0fc6",
"scopes": [
"a57aca87-cbc0-4f3c-8b9e-dc095fdc8978/.default"
]
}
]
}
but he is logged in, but the message appareas in the right corner.
it'S the same, with my login data
thank you for your help
Hi @Andreas Rottmann , did you need any more help with this question? If not could you please mark "Accept Answer" on the appropriate answer so other users can reference it?
Thank you,
James
Hi @Andreas Rottmann , this error is fairly common when you try to sign in to Microsoft Entra admin center by using personal Microsoft Account and no directory associated with it. Please review the answer in this thread and let me know if it resolves your issue.
Please let me know if you have any questions and I can help you further.
If this answer helps you please mark "Accept Answer" so other users can reference it.
Thank you,
James
i can't follow this guide, cause when i click on user or add user in azure, i will be looged out with this fail:
Das ausgewählte Benutzerkonto ist im Mandanten "Microsoft Services" nicht vorhanden und kann auf die Anwendung "3f1abb3f-12cc-42c3-ad06-5b608dc5fb67" in diesem Mandanten nicht zugreifen. Das Konto muss dem Mandanten zuerst als externer Benutzer hinzugefügt werden. Verwenden Sie ein anderes Konto.
i translate it with google to englisch, cause i only get it in german
The selected user account does not exist in the Microsoft Services tenant and cannot access the 3f1abb3f-12cc-42c3-ad06-5b608dc5fb67 application in this tenant. The account must first be added to the tenant as an external user. Use another account.
Hi @Andreas Rottmann , you have to add the user as an external user: https://learn.microsoft.com/en-us/troubleshoot/azure/entra/entra-id/app-integration/error-code-AADSTS50020-user-account-identity-provider-does-not-exist