Scripted compliance policy not works (Not applicable) for Windows Professional 10/11

Mountain Pond 1,441 Reputation points
2024-06-17T20:13:11.35+00:00

Hello,

I created a compliance policy in which I use a script to check if the program is installed.

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The problem is that Enterprise devices apply the policy without problems, but Professional devices do not apply the policy with the status "Not applicable".

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I have not found official confirmation that the policy cannot be applied to Professional editions of Windows 10/11.

This is very strange, maybe someone knows how to make the policy work for these devices?

Microsoft Intune Compliance
Microsoft Intune Compliance
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Compliance: Adhering to rules, standards, policies, and laws.
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  1. ZhoumingDuan-MSFT 13,710 Reputation points Microsoft Vendor
    2024-06-18T02:19:47.0266667+00:00

    @Mountain Pond, Thanks for posting in Q&A.

    From your description, I know we have assigned a custom compliance policy, but it is not applicable to Windows Pro.

    To clarify this, please provide the following information:

    1. Whether users assigned a custom compliance policy are assigned an Intune license.
    2. Whether there are other compliance policies assigned in addition to the custom compliance policy, when a device has multiple compliance policies, then the highest severity level of all the policies is assigned to that device.

    https://learn.microsoft.com/en-us/mem/intune/protect/create-compliance-policy#assign-a-resulting-compliance-policy-status

    1. Please try to sync and reboot the device to see if the problem can be solved.

    https://call4cloud.nl/2021/11/the-last-days-of-custom-compliance/

    Note: Non-Microsoft link, just for the reference.

    Please check the above information and if there's any update, feel free to let us know.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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