I renamed the server and now I cannot connect

Question

Hello, I have renamed the server in the Windows side and now I cannot connect. The old name was "WindowsReadytouse" or something like that.

Answer 1

Hello Jeff Wright,

Thanks for your question.

Try connecting to the VM using its IP address rather than the new server name. This will help to isolate DNS resolution issues.

See: https://learn.microsoft.com/en-us/azure/bastion/connect-ip-address

Regards,

Abiola

You can mark it 'Accept Answer' and upvote if this helped.

Answer 2

I stopped and Started the server (not shutdown or restart) and it came back up properly. Strange.

Answer 3

Stop Start Fixed it.

Answer 4

@Jeff Wright (QMF)

Thank you for posting the resolution and glad to know the issue was resolved.

I understand the issue was resolved after you stopped and started the server. Based on the solution achieved, one explanation of this issue can be because the resource state might have stuck in Updating or Failed when the server was renamed. To restore succeeded state it is recommended to run another write (PUT) operation on the resource. When you stopped the server this operation might have restored the server to succeeded state.

Reference document: https://learn.microsoft.com/en-us/azure/networking/troubleshoot-failed-state

Another explanation here can be if the DNS label was updated/ renamed in this scenario then DNS propagation can take some time to propagate.

Reference article: https://learn.microsoft.com/en-us/azure/virtual-machines/custom-domain#add-custom-domain-to-vm-public-ip-address

If you wish to determine the exact cause of this issue creating a support request will be recommended in this case as a support engineer can access the backend logs and help determine the cause.

Meanwhile since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue: I have renamed the server in the Windows side and now I cannot connect.

Solution: I stopped and Started the server (not shutdown or restart) and it came back up properly.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

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Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.