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I am facing an issue on my machine trying to run a task with the Adobe Frame Maker server

Anonymous
2024-10-11T07:38:51+00:00

I installed Adobe Frame Maker server on my machine and every time I run a task to convert a .FM file to PDF I have the following error on the vent viewer:

Unable to start a DCOM Server: {BE22E8AF-FE3F-4775-BA99-C05DC4CF248D}. The error: "2147943140"

Happened while starting this command:

C:\Program Files\Adobe\Adobe FrameMaker 2022\FrameMaker.exe /progid:FMServer17.1.Api1 -Embedding

and on the server side on the page I have :

[10/10/2024 13:48]  RUNNING

  FrameMaker Publishing Server VERSION 17

 RUNNING

FileMap not found. Creating.....

 ERROR CODE: 2

 Launching Server Instance: FMServer17.1.Api1

 'FrameMaker_Connect_Disconnect_Mutex' Mutex not found. Creating Mutex.

No connection: FMServer17.1.Api1

 Attempt 1 of aquiring FrameMaker session failed.

 Launching Server Instance: FMServer17.1.Api1

No connection: FMServer17.1.Api1

 Attempt 2 of aquiring FrameMaker session failed.

 Launching Server Instance: FMServer17.1.Api1

No connection: FMServer17.1.Api1

 Attempt 3 of aquiring FrameMaker session failed.

 Launching Server Instance: FMServer17.1.Api1

No connection: FMServer17.1.Api1

 Attempt 4 of aquiring FrameMaker session failed.

Job Execution Error: No Connection. Quitting...

 jobstatus {

  log {

    key: "input"

    value: "C:\AdobeFrameMaker\xxxxxxxxxxxxxxxx_EN-US.FM"

  }

  outputstatus {

    log {

      key: "output"

      value: "C:\AdobeFrameMaker\Temp"

    }

    log {

      key: "format"

      value: "FM_PDF"

    }

    log {

      key: "status"

      value: "FAILURE"

    }

    log {

      key: "createdtime"

      value: "1601-01-01 1601 21:12:18Z"

    }

  }

}

COMPLETED

FINISHED

Does any body know how to fix this ?

Windows for business | Windows Server | Devices and deployment | System management components

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  1. Anonymous
    2024-10-14T00:09:30+00:00

    Hello

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to Adobe.

    Since there are no engineers dedicated to Adobe in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

    Here is the link for Q&A forum.

    Questions - Microsoft Q&A

    Click the "Ask a Question" button in the upper right corner to post your question and select any tags related to your productions.

    Thank you for your understanding and support. If you have any question or concern, please feel free to let us know.

    Have a nice day.

    Best Regards,

    Molly

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