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How to get authenticator code?

Anonymous
2025-02-27T23:43:22+00:00

I have tried every possible thing and suggestion to get codes to work on the authenticator app. nothing has worked at all. I have been unable to access my work account because of this. Please help

Microsoft Edge | Profile, sync, and sign in | iOS

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  1. Anonymous
    2025-02-28T09:26:11+00:00

    Hi, montgoe3

    Welcome to the Microsoft community.

    I wish I could handle your problem, however the issues with Microsoft Authenticator are beyond the scope of support for this forum., it is more suitable for publishing on Microsoft Learn, more users post these issues there, you can click on "Ask a question", there are experts who can provide more professional solutions in that place.

    Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

    Microsoft Authenticator - Microsoft Q&A

    Sincerely hope that your question will be dealt with appropriately after contact the correct department. Thank you for your understanding!

    If your work account is in a domain environment, you can also directly contact the domain administrator to assist you in resetting the relevant verification method.

    Best regards

    Tommy Jin | Microsoft Community Support Specialist

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