Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
3,999 questions
Content
1 answer
I have accidentally deleted my authenticator app and i do not have a recovery code or any ways to restore it... How to open my account now?
I was having my college authenticator account but i accidentally deleted it and i also do not have any backup or code to restore it. Now I am not understanding how to open my account
asked 2023-09-28T13:29:28.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 57.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Avneet Kaur
0
Reputation points
commented 2023-09-29T10:11:06.33+00:00
Dave Patrick
393.1K
Reputation points MVP
1 answer
Authenticator thinks my business account is personal account
Authenticator thinks my business account is personal account. How do I put this account under “business” not personal?
asked 2023-09-28T15:18:05.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 76%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZC%3C/text%3E%3C/svg%3E)
Zachary Corbett
0
Reputation points
commented 2023-09-29T10:06:46.8833333+00:00
Dave Patrick
393.1K
Reputation points MVP
1 answer
How to login without authenticator to azure if I am the only user?
How to login without authenticator to azure if I am the only user? I locked out myself forever?
asked 2023-09-28T05:53:41.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 61%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Levente Ludnik
0
Reputation points
commented 2023-09-29T10:05:56.6233333+00:00
Dave Patrick
393.1K
Reputation points MVP
1 answer
How to remove old account from authenticator
I no longer have access to an old work account (from a previous job), but it's still on my authenticator, and periodically asks me to sign in to the account. I can't remove it by clicking on the account and using the gear icon, as when I click on the…
asked 2023-08-03T23:03:28.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 96%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Tracey O
0
Reputation points
commented 2023-09-29T09:35:19.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Neeraj Kumar
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How do I delete a work account from the authenticator?
Hi, I am trying to remove a work account from my android. It asks me to log in and I don't no longer work for the company. How do I remove the account from my phone? Thank you. 😊
asked 2023-07-31T13:19:42.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SolidR0ck
25
Reputation points
commented 2023-09-29T09:06:57.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 69%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chris Vugrinec
0
Reputation points
2 answers
how to fix this error because i have failed to submit my app to microsoft store Package URL should begin with https:// and should point to a versioned, downloadable package.
Package URL should begin with https:// and should point to a versioned, downloadable package.
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
7,660 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
3,999 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
3,705 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,379 questions
Microsoft Configuration Manager
Microsoft Configuration Manager
An integrated solution for for managing large groups of personal computers and servers.
3,549 questions
asked 2023-09-28T17:09:11.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hound
0
Reputation points
answered 2023-09-29T06:35:07.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Prasad-MSFT
4,461
Reputation points Microsoft Vendor
2 answers
One of the answers was accepted by the question author.
Can't open Word on iPad, Authenticator app is crazy.
This place seems awfully high powered for my question, but this is where I ended up after not getting help elsewhere. I Have MS365. It works on my iMac and my iPad. I used Word on the iPad not long ago. (There has been a recent iOS update.) Today the…
asked 2023-09-29T01:51:37.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 71%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Robin Reed
0
Reputation points
commented 2023-09-29T02:23:28.0733333+00:00
Dave Patrick
393.1K
Reputation points MVP
3 answers
The Authenticator app is requesting a code from the app itself
I recently deleted the Microsoft Authenticator app by accident, and why I downloaded it again and tried to sign in it is asking for a code from the app itself. I use an institutional account from university and now I can’t activate or even log in to 365…
asked 2022-11-16T23:33:11.087+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 42%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Fyp.Perez
41
Reputation points
commented 2023-09-29T00:12:53.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 83%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chris Hedstrom
0
Reputation points
1 answer
How to get out from a MS Authenticator loop when adding account
I am using Office 365 web based (on Chrome) to access my work email. Yesterday afternoon, when trying to login, after the user/password screens, a popup asked me to approve my sign in via the MS Authenticator app. I did not have this Authenticator…
asked 2021-09-10T22:27:34.697+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 28.000000000000004%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Rogerio Hawilla
11
Reputation points
commented 2023-09-28T21:20:56.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 38%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
Fargnoli, Al
21
Reputation points
1 answer
Bitlocker Key error
After updating Windows today, I am unable to log in to my laptop. After signing into Microsoft to find bitlocker key for my device, I keep receiving this error. Please assist. This is urgent. Sorry, something went wrong. We're not sure what happened…
asked 2023-09-16T17:06:42.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 33%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUG%3C/text%3E%3C/svg%3E)
Ubaldimir Guerra
10
Reputation points
answered 2023-09-28T18:25:54.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 77%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Finley
85
Reputation points
0 answers
Microsoft Authenticator required while enrolling corporate iOS device [loophole]
Hi, Recently Microsoft has been enforcing users to have Authenticator set up so they can log in for the first time. It would be fine if the device we need to set up first wasn't the corporate phone and it goes through the Intune enrollment process. I'd…
asked 2023-09-27T19:43:45.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 60%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PBMc
51
Reputation points
edited the question 2023-09-28T18:11:59.89+00:00
JamesTran-MSFT
32,876
Reputation points Microsoft Employee
10 answers
Transfer data of Microsoft authenticator from Android to Iphone
Is there a way to restore Microsoft authenticator accounts/data from Android phone on to a iPhone? If not, what are the steps for manually transferring individual accounts to iphone Microsoft authenticator app.
asked 2021-11-07T11:55:37.523+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 77%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Manohar Vasnani
46
Reputation points
answered 2023-09-28T17:31:08.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Matt Ellement
0
Reputation points
0 answers
mfa is asking twice on azure authentication
Hi, When I try to login to azure, it asks me twice the mfa and the second one is not working. We have only one user here, so nobody else has access. The problem I think is with an older mfa setup that was removed from…
asked 2023-09-28T16:45:26.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 76%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Stefan Ioan
0
Reputation points
asked 2023-09-28T16:45:26.6966667+00:00
Stefan Ioan
0
Reputation points
0 answers
How to login using authenticator app?
I recently changed my password in my work account. So my outlook and teams were asking to login again using the new password. However, when I enter password, it is asking code from Authenticator app. When I click on, I don’t have authenticator, it is…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 56.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Is there a way to change Authenticator back to 6 digits and not 8 digits.
Authenticator now is 8 digits instead of 6 digits. Upgraded to new iphone 14 and it changed. I need it back to 6 digits. Can someone help?
asked 2022-12-23T19:10:31.967+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ray H
6
Reputation points
commented 2023-09-28T14:47:14.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 6%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rose Marie Hamilton
0
Reputation points
0 answers
Microsoft authenticator Request Denied
Hi Everyone My Authenticator blocks the request in the app before it reaches the requested cell phone, this occurs because I accidentally clicked on I don't recognize(no, it is not me) this request in the APP After that it stopped sending notifications…
asked 2023-09-28T12:22:08.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 53%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBZ%3C/text%3E%3C/svg%3E)
Bruno Zanca
0
Reputation points
edited the question 2023-09-28T13:40:55.6966667+00:00
Bruno Zanca
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft Authendicator/Company portal
Hello I am unsure where this issue lies. I downloaded "Intune Company Portal" on my phone and I went through the setup and the setup went fine but when I get to the part to download Word, PowerPoint, etc. it installs all the apps fine except…
asked 2023-09-27T06:43:28.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Anja Hansen
20
Reputation points
commented 2023-09-28T13:29:33.3266667+00:00
Anja Hansen
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Authenticator app doesnt work
I have been unable to view work emails from home for weeks now. Every time I try to login to my email on my laptop, it says to type in this number on the authenticator app. when I open the app, there is no option to type in any number. When I open my…
asked 2023-09-26T18:49:08.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 35%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
William Scott
20
Reputation points
edited the question 2023-09-28T12:26:46+00:00
William Scott
20
Reputation points
1 answer
Can we use outlook mobile app built in authenticator instead of stand alone microsoft authenticator app
We received the notice that we must enabling a stronger form of multifactor authentication beginning September 15, 2023. Q: Can we use the built in authenticator within the Outlook mobile app? Thank you!
asked 2023-09-26T19:55:57.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 32%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Scott Otta
0
Reputation points
commented 2023-09-28T12:23:07.3133333+00:00
Dave Patrick
393.1K
Reputation points MVP
1 answer
Got a new iPhone and now having trouble signing in to my MSN email
I don’t understand what is going on. I changed my password and now it’s asking for an Authenticator code. I have no idea where to find it. All I want to do is sign in to my email. What in the world is going on??? Tags? What are tags? I just want to sign…
asked 2023-09-27T16:54:41.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 85%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lotene Garcia
0
Reputation points
commented 2023-09-28T12:16:58.42+00:00
Dave Patrick
393.1K
Reputation points MVP