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4 answers

Windows 11, version 25H2 - Install error - 0x80070002

Hey folks, Win 11 25H2 appeared in Windows Update. It downloads and installs, then on reboot reverts back to the prior version. This happens each time. Laptop is a 2-year-old Dell XPS 15 9530, Windows 11 Pro. Happy to share more info if it helps…

Windows for home | Windows 11 | Install and upgrade
asked 2025-10-13T17:38:31.5133333+00:00
Matt Keenan 5 Reputation points
commented 2026-07-06T18:59:18.39+00:00
Mark Lawler 0 Reputation points
2 answers One of the answers was accepted by the question author.

Azure AI Foundry Agent: Function calling with require_approval=never not triggering tool execution in Teams channel

I have a Foundry Agent published to a Microsoft Teams channel with require_approval="never" set. When I ask a question that should trigger a function call, the agent responds with a text answer instead of executing the registered function tool.…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

61 questions
asked 2026-06-28T00:05:48.7066667+00:00
Jubin Soni 20 Reputation points
accepted 2026-07-06T18:58:47.0733333+00:00
Jubin Soni 20 Reputation points
2 answers

AZURE AKS mounted disk go in readonly

We have some issues with zone redundant disk in our Azure AKS cluster. There are moment and we expect that Microsoft is doing some maintenance where the disk are fall in read only mode on the nodes. The disk is not writable anymore for us in the pod. …

Azure Kubernetes Service
Azure Kubernetes Service

An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.

2,768 questions
asked 2026-07-06T18:50:12.4666667+00:00
Seth Daemen 0 Reputation points
answered 2026-07-06T18:57:52.15+00:00
Jose Benjamin Solis Nolasco 9,451 Reputation points Volunteer Moderator
2 answers

Enhancements tab disappeared after installing NGENUITY – HyperX Cloud 3 Wireless

I installed HyperX NGENUITY, now my headphone don't have the Enhancements tab in Headphones properties anymore. The Audio enhancements is now DTS Audio Effects on HyperX Relay Headset instead of Microsoft Audio Home Theater effect. Likely because of…

Windows for home | Windows 11 | Devices and drivers
asked 2025-09-15T17:13:28.9466667+00:00
Tuan Anh Nguyen 0 Reputation points
answered 2026-07-06T18:57:44.76+00:00
Zaur Gamzaev 0 Reputation points
3 answers One of the answers was accepted by the question author.

"Start Using MS 365 Apps" Button Faik

I am attempting to install a family license for MS 365 on my iPad. I at the page that says "Start using Microsoft 365 apps" I tap the button and nothing happens.

Microsoft 365 and Office | Microsoft Family Safety | For home | iOS
Microsoft 365 and Office | Microsoft Family Safety | For home | iOS

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

60 questions
asked 2026-07-06T17:07:36.8866667+00:00
KDHunter 0 Reputation points
commented 2026-07-06T18:56:59.76+00:00
KDHunter 0 Reputation points
2 answers

Teams meeting missing from classic outlook calendar

When I first got to the user the add in was disabled for causing a crash in outlook. I reenabled it and got it out of the disabled add ins page. The comm add in for teams shows in the com add in page. I have tried the following: Reregister the add in…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-06-30T20:18:17.84+00:00
Randy Visser 0 Reputation points
commented 2026-07-06T18:56:43.08+00:00
Kai-L 15,260 Reputation points Microsoft External Staff Moderator
0 answers

Trying to clean up an accidentally on prem synced OU with EntraConnect

Accidentally synced an incorrect OU that happened to be our old on prem Distributions group OU. It turned our correct cloud mailbox into an on prem synced group. I need this to not be on prem managed and cloud only only for 1 specific group. I'm only…

Exchange | Hybrid management
Exchange | Hybrid management

The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.

2,439 questions
asked 2026-07-06T18:55:58.16+00:00
Tyler Balega 0 Reputation points
0 answers

Body-content of draft email disappeared, so how to recover?

The body-content of a critical draft email composed over 4 months has mysteriously disappeared from my New Outlook draft folder within the past 48 hours. It had been continuously updated via both desktop and mobile. The Subject line of the email still…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-07-06T16:57:31.4266667+00:00
Henry Brock 0 Reputation points
commented 2026-07-06T18:55:56.0966667+00:00
Lia V 7,455 Reputation points Microsoft External Staff Moderator
1 answer

365 subscription no longer connected to account

I renenewed my subscription to 365 in APril. All of a sudden excel no longer works and says I need to sign in. When I try to sign in it doesn't recognize my email. I bought subscription through Best Buy. I went there and they said they have no way to…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-06T18:17:46.1033333+00:00
Robin R Reardon 0 Reputation points
answered 2026-07-06T18:55:41.9933333+00:00
John Jefferson Doyon 76,735 Reputation points Independent Advisor
1 answer

ERROR: 0X80073D31 Cant install Prime video or Netflix

I've been having this issue for ages when installing Prime and Netflix and i've tried resetting cache and the store as well as another drive but no luck. Can anyone help? I know others have had this issue...

Windows for home | Windows 11 | Microsoft Store
asked 2026-07-06T18:17:58.98+00:00
Theo Jones 0 Reputation points
answered 2026-07-06T18:54:54.5833333+00:00
David-M 117.6K Reputation points Independent Advisor
3 answers

Practice Assessment stuck on "Compiling your assessment..." – No score displayed (PL-200 & PL-300)

Hello Microsoft Support, I am facing an issue with Microsoft Learn Practice Assessments. After completing all 50 questions and clicking Submit, the assessment gets stuck on "Compiling your assessment..." indefinitely. The score is never…

Community Center | Not monitored
asked 2026-07-04T17:45:11.58+00:00
Piyush Umathe 40 Reputation points
commented 2026-07-06T18:53:22.9833333+00:00
Mbiangang, Eric 0 Reputation points
0 answers

I cannot add apps to my screen

Not sure back in late June I lost the ability to add apps back in my main screen. Not sure what to do to fix that, I have tried everything that I could find on the internet, but nothing worked?

Windows for home | Windows 11 | Apps
asked 2026-07-06T18:52:01.2666667+00:00
Ron Miller 0 Reputation points
2 answers

Why isn't an VM popping up on this website: https://learn.microsoft.com/en-us/training/modules/implement-common-integration-features-finance-ops/10-exercise-1

I have been trying to do the exercise but no matter how many times I try I cannot find the Launch VM button. I used to be able to but it is gone now.

Azure | Azure Training
asked 2026-07-06T14:18:01.7133333+00:00
Davies, Gwilym (8A) 0 Reputation points
answered 2026-07-06T18:51:31.26+00:00
Jose Benjamin Solis Nolasco 9,451 Reputation points Volunteer Moderator
1 answer

My laptop keeps turning on and off After the factory reset

Before the factory reset the laptop was working with no problema and after the reset It began turn on and off Continuously everytime i opened the laptop, i already tried using a USB stick to download Windows but when It reaches 70% It begins to restart…

Windows for home | Windows 10 | Performance and system failures
asked 2026-07-06T17:02:16.94+00:00
Adam Nouzri 0 Reputation points
commented 2026-07-06T18:51:29.8666667+00:00
EmilyS726 245.7K Reputation points Independent Advisor
0 answers

how to receive an invoice

I am looking for an invoice for tax purposes in the order page i see only order details without an invoice option

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-07-06T18:51:27.1666667+00:00
Yael Hayun 0 Reputation points
3 answers

My Microsoft account with Minecraft

I have a account with minecraft with the email of ******@gmail.com, but three days ago i tried to login and it says account doesnt exist. i have the purchase receipt. also i have acess to the email. Please help me

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-10T13:54:21.5833333+00:00
Jason Wu 35 Reputation points
answered 2026-07-06T18:51:04.4166667+00:00
Hùng Lưu 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to refresh recycle bin after calling [IFileOperation.DeleteItem] or [SHFileOperation]

INFO OS Windows 11 profession, 25H2, 26200.8655 Visual Studio latest with latest Windows SDK, etc DETAILS I have tried to implement a cmd line tool to move specific items to recycle bin on Windows. After successfully calling IFileOperation ->…

Windows development | Windows API - Win32
asked 2026-07-04T22:47:13.9133333+00:00
iamoon-6427 40 Reputation points
accepted 2026-07-06T18:50:40.1633333+00:00
iamoon-6427 40 Reputation points
0 answers

I need a real human customer support agent

I have been trying to regain access to an xbox account that I have bought a game on, but due to the lack of customer support I have been unable to regain access to this account for 3 FUCKING MONTHS. The irritation is consistently rising and the…

Windows for home | Other | Recovery and backup
asked 2026-07-06T18:50:33.2366667+00:00
J 0 Reputation points
4 answers

error 0x80070426

hola necesito ayuda, al intentar iniciar sesion en Microsoft store o xbox no me deja me dice que hay un error numero 0x80070426 el cual eh intentado arreglar de diferentes maneras, el problema es que la carpeta de microsoft as que en mi pc no me aparece…

Windows for home | Windows 10 | Accessibility
asked 2026-07-05T18:16:59.9333333+00:00
mateo cavieres 0 Reputation points
commented 2026-07-06T18:50:21.0366667+00:00
mateo cavieres 0 Reputation points
0 answers

Unknown charge on my p

I have an unknown charge on my bank account - it is a corporate account where i have to provide receipts. On the same day i was charged for Microsoft 365 annual fee of £84.99 but also an unknown charge of £133.92 which does not show on my microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-06T17:52:10.9066667+00:00
Nicola Jones 0 Reputation points
edited the question 2026-07-06T18:50:13.81+00:00
Jay Tr 13,460 Reputation points Microsoft External Staff Moderator