Summary
Dynamics 365 Customer Insights - Journeys helps you every step of the way in developing engaging content, defining your target audiences, and automating the way those audiences receive and interact with your marketing. The built-in email marketing capabilities enable you to design graphically rich, personalized email content. With a powerful segmentation engine, you can build audiences based on profile and behavioral data, allowing you to fine-tune the specific profiles for your marketing initiatives. Customer journeys help you target those audiences with the right messaging in an automated journey that can include emails, links to marketing forms and pages, events, surveys, and more.