Book hotel rooms for staff, speakers, and guests

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If your organization has set up hotels and room allocations for your event in Dynamics 365 Customer Insights - Journeys, you can view and create room bookings by opening the Event planning work area and going to Logistics > Hotel Room Reservations.

Each room booking will link an event registration record (and its associated contact) to a hotel room allocation that is set up in Dynamics 365 Customer Insights - Journeys. Each room allocation represents a block of rooms of a specific type (single, double, or suite) at a particular hotel during a specific event. After all rooms in an allocation are booked, that allocation is considered sold out unless you can request more rooms from that hotel. Room bookings don't specify a room number, only a room type (based on allocation) and a unique reservation number.

For more information, see Manage attendee logistics and accommodation availability.