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使用word會延遲 滑鼠動一下才送出 其它軟體不會

blue諺 0 Reputation points
2023-09-21T03:42:07.0166667+00:00

最近發現使用word2019列印時,螢幕顯示資料送出中,然後畫面停在那兒,印表機卻一直不列印,得將滑鼠動一動後才會列印,但使用其他軟體如excel卻無此情況,測試過別台印表機亦是如此,公司中有好幾臺電腦皆是如此,請問有何方法可以改善呢?

Microsoft 365 and Office | Word | For business | Windows
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  1. Emi Zhang-MSFT 30,191 Reputation points Microsoft External Staff
    2023-09-21T08:28:12.1366667+00:00

    你好,

    請問延遲是卡在那裡不動還是比較慢的才會列印? 如果不動滑鼠是什麼情況呢?

    建議提供下現在正在使用的具體的Word版本號,你可以到檔- 帳號下查看下具體的版本號。

    另外也建議你測試下如果列印到PDF是否可以正常導出。


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