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Microsoft Intune PC's Running Slow

Supporter 0 Reputation points
2024-06-21T13:31:27.2033333+00:00

Hello,

We have noticed over the last weeks that computers, deployed with autopilot running really slow after the installation. The application deployment is working fine, however login with a user and startings apps or exploer it takes nearly 1 to 2 minutes for the loading screen to open. or they freeze for some time if you open the menu. There is just basic software installed like office or a few other third party apps.

Some background, we are running a third party anti-virus (Sophos Central) we are bitlocker encrypting the devices, we are running decently powerful machines with 16-32GB of RAM, an SSD etc. These machines should not be running this slow to open applications. Task manager show just up to 40% cpu or memory after starting some apps.

Anyon familiar with this issue ?

Thanks

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
428 questions
Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,299 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,640 questions

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  1. Xenia-MSFT 545 Reputation points Microsoft Vendor
    2024-06-24T01:35:05.1233333+00:00

    @Supporter Thanks for posting in our Q&A.

    Honestly, I haven't met this issue. What I think of this issue is:

    1.The device is older OS.

    2.The device onboarded into Defender. If there is a scan policy, it will cause the high CPU.

    3.Internet speeds

    If there is anything update, feel free to let us know.

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