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Whatsapp Message Not delivered

Taiwo Triumphant 0 Reputation points
2024-07-09T06:32:10.34+00:00

I sent a whatsapp message using the Azure advanced Messaging, I got a 202 response code but the message wasn't delivered. Is there are restriction to region. I have a test number that the display name hasn't been review but the service assured me the message will be delivered nonetheless.

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. ajkuma 24,566 Reputation points Microsoft Employee
    2024-07-09T12:30:53.38+00:00

    Taiwo Triumphant, To better assist you on this, what specific region have you provisioned your resource? What is the exact error message you receive?

    Are you referring to this Azure doc for the steps? Advanced Messaging for WhatsApp in Azure Communication Services

    Typically, the 202 returned by the service means that your message was queued to be sent and not delivered.

    Advanced Messaging for WhatsApp is only available in the following Regions (doc).

    • Asia Pacific
    • Australia
    • Europe
    • United Kingdom
    • United States

    Kindly let us know, I'll follow-up with you further.

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