Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
736 questions
0 answers
Programmatically connect Azure Communication service with Cognitive services (AI services)
Hello, I'm working on reproducing a project deployment with Terraform. I successfully provisioned and set up all the resources except one particular setting which consists of linking my Azure Communication service with one of my Azure AI Services (aka…
asked 2024-06-13T08:31:38.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 74%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
LETREMBLE Emmanuel
0
Reputation points
asked 2024-06-13T08:31:38.8466667+00:00
LETREMBLE Emmanuel
0
Reputation points
0 answers
Azure Communication Service / Call Queue
Hello When I try to call a call queue in the same tenant from Azure Communication Services, a connection is established and then terminated shortly afterwards with this error code: {message: 'CallSetupError', code: 403, subCode: 10391, resultCategories:…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
DKIM verification failing when using Azure Communication Service as a mail relay
I am relaying emails through Azure Communication Service from my mail server. Both the DKIM for my mail server and Azure ECS are properly verified. However, when I check the email header, two DKIM keys are present - one from my mail server (which fails)…
asked 2024-06-08T09:26:50.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 55.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Hitesh Gupta
0
Reputation points
commented 2024-06-12T14:18:38.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
19,361
Reputation points
1 answer
Inquiry Regarding Subscription Upgrade for SMS Service Configuration
I am currently on a Pay-As-You-Go subscription plan and am trying to set up an SMS service within the communication services. However, I am encountering the following message: "Your current subscription is not eligible for Public Switched Telephony…
asked 2024-06-10T18:27:50.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 16%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
James D
0
Reputation points
answered 2024-06-12T08:53:11.2666667+00:00
SnehaAgrawal-MSFT
19,361
Reputation points
1 answer
ACS Video Call Recording servercallId API Error
I developed a project that can make video calls with the “Call Recording Quickstart”. When I access the Call Id value from this project and use it in the API, I get this error; Invalid join identity, cannot join call. Status: 400 (Bad Request) ErrorCode:…
asked 2024-06-07T14:45:05.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 6%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENE%3C/text%3E%3C/svg%3E)
Nurdan Erdem
0
Reputation points
commented 2024-06-11T19:00:00.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma
23,631
Reputation points Microsoft Employee
1 answer
Add button disabled for Email Communication Services MailFrom addresses
I used the Command Line to add my domain in the mailfrom address using this command: az communication email domain sender-username delete --domain-name DomainName --email-service-name ResourceName -g ResourceGroup --sender-username…
asked 2024-06-08T10:07:25.9466667+00:00
Hitesh Gupta
0
Reputation points
answered 2024-06-11T10:54:41.36+00:00
SnehaAgrawal-MSFT
19,361
Reputation points
1 answer
IVR Project for Agent, Tenant, and Admin - Flow and .NET Code Request
Our upcoming IVR project, which will involve agents, tenants, and administrators. We are in the planning phase and would appreciate your assistance with the following: Flow Design: We need a comprehensive flowchart outlining the interaction processes for…
asked 2024-06-05T05:04:33.9733333+00:00
Parthasarathi Kannan
0
Reputation points
commented 2024-06-11T04:25:42.81+00:00
Parthasarathi Kannan
0
Reputation points
0 answers
Unable to provision Communication Service: There was an issue accessing storage, please ensure defaultRollout has completed.
Background: Last week, I created a Communication Service and was unable to find any local phone numbers that could receive SMS. I deleted the resource. Today, I tried to create another Communication Service to see if phone numbers have become…
asked 2024-06-11T00:22:25.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 42%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Wyatt Best
26
Reputation points
edited the question 2024-06-11T03:32:41.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 46%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
ManoharLakkoju
615
Reputation points Microsoft Vendor
1 answer
What happens to Teams chat data in Azure Communication Services when user account is deleted?
My school account has recently been deleted. I know that Teams chat data is stored in ACS and my exchange mailbox. Additionally, my organization has not set a retention policy for teams chat data. I’m aware that my exchange mailbox will be deleted after…
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Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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A Microsoft customizable chat-based workspace.
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Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
736 questions
asked 2024-06-09T18:44:00.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 99%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Ahmed N
0
Reputation points
commented 2024-06-11T02:07:02.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT
24,696
Reputation points Microsoft Vendor
1 answer
Inquiry Regarding Azure Communication Service Integration for IVR Call Project
Our team is currently in the process of planning an integration of Azure Communication Service for our IVR (Interactive Voice Response) call project. In our endeavor to ensure a seamless integration, we have a few queries regarding the components…
asked 2024-06-04T06:12:58.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 63%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Soundhar M
5
Reputation points
commented 2024-06-10T18:53:33.6433333+00:00
ajkuma
23,631
Reputation points Microsoft Employee
1 answer
How to get incoming(join call) request promt alert in Azure communication service in React js for web, so that we can add "Admit" and "reject" option.
We have implemented video calling using Azure communication services (used this link : https://github.com/Azure-Samples/communication-services-web-calling-hero). Now we can connect each others in video call automatically. But we need to implement…
asked 2024-06-10T09:26:28.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 67%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramakrishna Samanta
0
Reputation points
edited the question 2024-06-10T14:37:42.3333333+00:00
Ryan Hill
26,771
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Is it possible to enable ACS SMS Service for my UK Client while I as a software vendor in India?
Hi there, I'm trying to use Azure Communication Service to provide SMS services for my client. My account and I are based in India, but my client is in the UK. In the "Phone Numbers" section under Azure Communication Service, I see the…
asked 2024-06-08T04:18:50.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAI%3C/text%3E%3C/svg%3E)
Abdullah Ibn Ahammed
20
Reputation points
accepted 2024-06-10T14:27:08.97+00:00
Abdullah Ibn Ahammed
20
Reputation points
0 answers
Azure Communication Service IVR
How can I use my IVR code to play text-to-speech audio for a specific customer who calls the PSTN number? Only on my local machine does that audio play; it does not play on the client side.
asked 2024-06-10T08:10:51.4233333+00:00
Soundhar M
5
Reputation points
edited the question 2024-06-10T11:23:12.68+00:00
romungi-MSFT
43,341
Reputation points Microsoft Employee
0 answers
PSTN inbound call IVR using webhook and Job Routing
could you please Provide some sample code for PSTN inbound call IVR using webhook and Job Routing
asked 2024-06-05T04:38:39.3233333+00:00
Soundhar M
5
Reputation points
commented 2024-06-10T09:42:55.3833333+00:00
SnehaAgrawal-MSFT
19,361
Reputation points
0 answers
'incomingCall' listener not working . Getting error "Callingcommunicatoirerror at callAgentImpl.on" when using callAgent.on('incomingCall', handleIncomingCall) in reactjs
No incoming event getting called when a remote participants join the call or exit from the call. I have used the below code in App.js const { token, user } = await fetchTokenResponse(); const tokenCredential = new…
asked 2024-06-10T09:38:38.4933333+00:00
Ramakrishna Samanta
0
Reputation points
asked 2024-06-10T09:38:38.4933333+00:00
Ramakrishna Samanta
0
Reputation points
1 answer
How to find call Id
I Receive an Incoming call Event(PSTN inbound call IVR) but no keys are present in the name of call Id how to I Identify this ID
asked 2024-06-06T03:22:30.17+00:00
Soundhar M
5
Reputation points
answered 2024-06-10T08:56:02.0166667+00:00
ajkuma
23,631
Reputation points Microsoft Employee
1 answer
Cognitive Service and Communication service Connection Error
I got the Error "An error has occurred while connecting "ACSTestService". Try again or select another cognitive service" while I connect cognitive service to my Azure Communication Service how to resolve it
asked 2024-06-09T04:01:09.8+00:00
Soundhar M
5
Reputation points
answered 2024-06-10T03:53:35.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 4%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sina Salam
5,306
Reputation points
0 answers
Azure Communications Services CallComposite mirror video stream?
Hi All, in MS teams, there's a setting to mirror/unmirror video . In CallComposite , it appears that mirror video is on, so the image that the call originator sees is reversed. I was looking in CallComposite, didn't see a mirror setting. e.g., …
asked 2024-06-04T16:01:35.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Martin Rojo
0
Reputation points
commented 2024-06-06T16:55:53.2566667+00:00
Martin Rojo
0
Reputation points
1 answer
Azure Communication Service IVR
I am trying to create an IVR system for my contact center application using Azure Communication Services' PSTN inbound call service. I plan to use Job Routing for routing purposes. Could you provide guidance or options available for this setup?
asked 2024-06-05T01:54:48.7433333+00:00
Soundhar M
5
Reputation points
commented 2024-06-06T06:29:26.8466667+00:00
SnehaAgrawal-MSFT
19,361
Reputation points
1 answer
Is Azure Email Communication Services available for Azure for GOV
Is Azure Email Communication Services available for Azure for GOV
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
736 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,024 questions
asked 2024-06-04T13:04:39.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKZ%3C/text%3E%3C/svg%3E)
KHALED ZEINAB
0
Reputation points
commented 2024-06-06T04:19:29.5233333+00:00
VenkateshDodda-MSFT
19,616
Reputation points Microsoft Employee