Share mailbox not same as desktop version, why?

Question

Hi,

would like to use internet version for my emails but the shared mailbox favorites doesn't act like the desktop version.

Desktop version: instant notifications

Web version: just takes forever, the main inbox mailbox is ok, but takes forever to see it in the favorite section.

Why is that? Made some research, looks like that problem is at least 4 years old.

Can you do something about this? Ignore the tags, was force to choose 5 and couldnt find a proper one..

Thanks

Answer 1

Hi @James Champagne ,

It sounds like you’re experiencing a delay in receiving notifications for your shared mailbox favorites in the web version of your email client, compared to the desktop version. This could be due to a few reasons:

1. Browser Settings: Ensure that your browser is set to allow notifications from your email client. Also, check if there are any power-saving modes or background restrictions that could be affecting the performance.
2. Email Client Settings: Check your email settings to ensure that notifications are enabled for your shared mailbox favorites. Some email clients have different settings for their web and desktop versions.
3. Internet Connection: A slow or unstable internet connection can cause delays in receiving notifications. Try testing your connection speed to see if this might be the issue.

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