Outlook 2016 no link call possible

Question

Hello everyone,

An employee in our company is experiencing the following error:

As soon as she clicks on a link in an Outlook mail, the message “Your organization's policies prevent this action from being completed. Please contact your helpdesk for further information”.

It does not matter which link it is. (email addresses, links to files on the file server, internet links)

I am using Outlook 2016 32 bit, Windows 10 with the latest updates.

Can anyone help me here?

Many thanks in advance.

Regards

René

Answer 1

Hi @ReWinterhalter

Welcome to our forum!

Does the error occur recently on Outlook Desktop Client? To further confirm if the issue is more related to Outlook desktop client, if possible, please log in to the employee's web mail and do the same test to check if the issue persists. 

And does the employee have any specific operation before the issue occurred? 

Meanwhile, you may refer to the article and follow the instructions step by step:

In addition, i find a similar thread that many people find it useful, please feel free to refer to.

Hope it helps! 

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