![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 25%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
The registration flow for the Windows Hardware Developer Program relies on Partner Center’s general enrollment and verification pipeline. When D‑U‑N‑S data is used, Partner Center pulls company information (including state/province) from Dun & Bradstreet and then runs additional validation. If any required field (such as State/Province) is missing or not accepted, the form can’t be completed and registration can’t proceed.
In this scenario, the D‑U‑N‑S record is already correct on Dun & Bradstreet, so the issue is most likely on the Partner Center side (data import/validation) rather than with the D‑U‑N‑S entry itself. There is no self‑service setting in Partner Center to override or fix a missing state/province value when it fails to load from D‑U‑N‑S.
To move forward, use one of these supported paths:
- Complete registration using manual company entry
- On the Hardware Developer Program registration page, at the D‑U‑N‑S step, choose the option to proceed without a D‑U‑N‑S lookup (for example, I don't have D-U-N-S number or manual company entry).
- Manually enter the legal company information exactly as it appears in your official documents (company name, address, city, state/province, postal code, country/region).
- Continue with the remaining steps of Hardware Developer Program registration, including:
- Providing legal contact details.
- Uploading the required extended validation (EV) code signing certificate from the Manage certificates page.
- Monitoring the global administrator mailbox for the follow‑up questionnaire and completing it.
- If manual entry is blocked or still fails, open a Partner Center support ticket
- Because Partner Center must verify legal info and D‑U‑N‑S data for Hardware and other developer programs, issues in the legal profile or D‑U‑N‑S import need to be corrected by Microsoft support.
- Go to Partner Center > Account Settings > Legal info and check the Developer tab (Windows and Xbox, Hardware, etc.) to see whether any verification is pending or rejected.
- If verification can’t proceed due to the missing State/Province, create a support ticket from Partner Center support so Microsoft can:
- Review the D‑U‑N‑S mapping for your tenant.
- Correct or re‑ingest the address data (including Gyeonggi) on the backend.
- Ensure verification can complete after the form issue is resolved
- Once registration is submitted successfully, monitor verification status on the Legal info page for Developer programs.
- Verification typically completes in 3–5 business days. If it remains pending longer, contact support again.
- Make sure the primary contact email is a monitored work account (not generic or a group alias) so ownership and identity verification emails can be received and confirmed.
These steps align with the supported registration and verification process for the Hardware Developer Program and ensure that, once the State/Province issue is bypassed or corrected, the account can be fully verified and used for hardware submissions and driver signing.
References:
- Register for the Microsoft Windows Hardware Developer Program
- Verify your account information when you enroll in a new Partner Center program
- What is the “Know Your Business Customer” requirement for company accounts?
- Step 2 - Create an account in Partner Center
- Company name not valid when registering for MS partenr - Microsoft Q&A