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office 365 login issue

Office 365 was shared with me and I installed it but it won't let me login. I have been trying for two days.

Microsoft 365 and Office | Other
asked 2026-01-07T01:09:50.7+00:00
dlc2026 0 Reputation points
answered 2026-01-07T01:10:00.05+00:00
Q&A Assist
2 answers

MS Outlook Authentication Quit Working Issue

Outlook does not authenticate my Xfinity email account. I have used Outlook for years and all of a sudden it had quit working both on my android and my PC. Help!!

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-01-06T22:04:38.51+00:00
Rosie Olsen 0 Reputation points
answered 2026-01-07T01:09:53.47+00:00
Jade-T 8,875 Reputation points Microsoft External Staff Moderator
1 answer

my photographas all show as an icon and they can't be opened to show a photograph

My photos all show as icons and they cannot be unlocked. The show photographs not icons box is unchecked and to my knowledge was never checked to on position. I have tried all the posted fixes. Some of the icons have a small brown file box like symbol…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-01-06T22:22:27.5233333+00:00
Kurt Van Dahm 0 Reputation points
answered 2026-01-07T01:09:43.66+00:00
Jade Ng 7,710 Reputation points Microsoft External Staff Moderator
2 answers

Unexpected error We encountered an unexpected error. Please try again later. If this issue continues, please contact site support. I am getting this error while Sceduling a exam. Please help

Hi Team, I am trying to schedule exam but I am getting this error from very long time. Unexpected error We encountered an unexpected error. Please try again later. If this issue continues, please contact site support. Official email :…

Community Center | Not monitored
asked 2025-11-24T15:34:50.1666667+00:00
Kalyani Patil (NCS) 0 Reputation points
answered 2026-01-07T01:09:13.22+00:00
Marvin Eduardo López Dubón 0 Reputation points
2 answers

My browser saved password doesn't work for hotmail login and I can't reset the password because I can't provide enough detail for recovery. Can anyone help?

I singed up for a new hotmail account (different than this account) and the same day, when attempting to log back in, the browser saved password wouldn't work. I have tried my list of passwords many times with no luck. I've attempted to reset the…

Microsoft 365 and Office | Other
asked 2026-01-07T00:14:52.2333333+00:00
Adam Marquette 0 Reputation points
answered 2026-01-07T01:08:53.7933333+00:00
Darhyl Amizola 29,525 Reputation points Independent Advisor
1 answer

Data Protection Team support contact?

We had our admins account locked out by a CAP that required MFA, for some reason we are now stuck in an MFA loop and never are able to log in. So obviously mistakes were made. I opened a business critical case with support on October 3rd, and have not…

Microsoft Security | Microsoft Authenticator
asked 2023-10-18T17:48:38.79+00:00
votequimby 45 Reputation points
commented 2026-01-07T01:08:45.86+00:00
Green Oaks Admin 0 Reputation points
3 answers

Our computers have started booting into Temp profiles

Hi, We use Office 365 Business Premium and our laptops are AzureAD joined. About a month ago we started having a strange issue. Users have started reporting they can't open Teams or Outlook and when we investigated found that their computer had loaded…

Windows for business | Windows 365 Business
asked 2026-01-06T03:17:35.06+00:00
Peter Branchi 0 Reputation points
answered 2026-01-07T01:08:32.8766667+00:00
Peter Branchi 0 Reputation points
2 answers

(KB5072033) (26200.7462) installed on 12/22/25 but now every day it tries to install again and every day it fails

(KB5072033) (26200.7462) installed on 12/22/25 but now every day it tries to install again and every day it fails. The error messages for the subsequent "failures" are always 0x80070306.

Windows for home | Windows 11 | Windows update
asked 2026-01-03T23:15:05.8066667+00:00
Charlotte Wolter 0 Reputation points
edited a comment 2026-01-07T01:08:19.59+00:00
Hendrix-V 7,450 Reputation points Microsoft External Staff Moderator
2 answers

I want to reset MFA for global admin account for my developer account

Looking to reset MFA for my developer global admin account.

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-01-06T05:53:24.13+00:00
Amit Gupta5 0 Reputation points
commented 2026-01-07T01:07:34.3466667+00:00
Dora-T 8,995 Reputation points Microsoft External Staff Moderator
2 answers

Can I use backup software form 2013 on Windows 11 25H2

I found my old Symantec System Recovery 2013 R2 ISO on an older USB I don't use any more. Decided to test it on a Windows 11 PC with a nvme m2 drive. I ran the below checks before and after and they matched. Would you say that I am fine using it from…

Windows for home | Windows 11 | Recovery and backup
asked 2026-01-07T00:03:07.3933333+00:00
Jim Whitaker 131 Reputation points
answered 2026-01-07T01:07:06.9366667+00:00
Sumit D - IA 154.1K Reputation points Independent Advisor
1 answer

No thumbnails for PSDs

File Manager will not display PSD thumbnails. I can't fix it. I've tried all your suggestions. Please help. Mike Hurder

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-01-07T01:06:27.03+00:00
Michael Hurder 0 Reputation points
answered 2026-01-07T01:06:32.4666667+00:00
Q&A Assist
1 answer

How to fix "The logon attempt failed" with Entra ID on Azure VM

I've created the VM, opened the ports, run the curl commands, checked the network security group, and run the CLI command for the AADLoginForWindows extension, but still can't connect to the VM using an Entra ID account.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-06T23:52:37.97+00:00
Charles Lakes II 25 Reputation points
edited a comment 2026-01-07T01:06:24.4133333+00:00
Sridevi Machavarapu 13,200 Reputation points Microsoft External Staff Moderator
1 answer

unable to open office 365 on mac os ios 26.2

I have recently purchased and installed Microsoft 365 and office on my new Imac version Tahoe 26.2 It is very frustrating that I am unable to speak to someone despite several attempts to open the apps Please advise Thank you [Moderator note: personal…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-01-05T20:44:36.9533333+00:00
SURESH SHARMA 5 Reputation points
commented 2026-01-07T01:06:10.6133333+00:00
Dora-T 8,995 Reputation points Microsoft External Staff Moderator
1 answer

Why wont my fifine Am8t (wired USB) microphone connect to my pc

So I just got this pc and I plugged everything in and found out that neither my headset nor my microphone would work. I soon got my headset to work but the mic on the headset would not work. I still cannot get my fifine microphone to work. Everything is…

Community Center | Discuss the Q&A site | Site bug or problem
asked 2026-01-07T01:04:48.8766667+00:00
luke thomas 0 Reputation points
answered 2026-01-07T01:06:00.49+00:00
Q&A Assist
1 answer

Log in with new account to onedrive on mac

Hi, I moved universities and am trying to install onedrive desktop for my new university/employer. I re-downloaded the onedrive app, but now every time I get stuck at the log in phase. The app asks me to fill out an old password from my keychain that…

Microsoft 365 and Office | OneDrive | For education | MacOS
asked 2026-01-05T15:27:10.9666667+00:00
Julie 0 Reputation points
commented 2026-01-07T01:05:23.8833333+00:00
Dora-T 8,995 Reputation points Microsoft External Staff Moderator
1 answer

On Edge, how do I stop getting messages from Norton on something like "no certificate" FIX!!!

On Edge, how do I stop getting messages from Norton on something like "no certificate" FIX!!!

Microsoft Edge | Browser extensions | Windows 11
asked 2026-01-07T01:01:28.47+00:00
martyz99 0 Reputation points
answered 2026-01-07T01:01:36.01+00:00
Q&A Assist
1 answer

How to create MVC Core App with Existing Production DB

I can create MVC Core apps with a new DB and tables, but what about when I want to write an app that connects to a production database that already exists? I just want to write selects and display the data. I'm guessing that however I write the Model…

Developer technologies | ASP.NET | ASP.NET Core
asked 2026-01-07T01:00:17.3533333+00:00
Corey Fleig 225 Reputation points
answered 2026-01-07T01:00:26.7433333+00:00
Q&A Assist
5 answers

Insert Style Separator is not working as intended but is causing text to become hidden

In a fresh word document, when pressing Ctrl + Alt + Return, a style separator is added but in an incorrect way. Typing after the style separator has been added inserts the text as hidden text (text which is not shown even if "Hidden text" is…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-09-09T23:51:18.45+00:00
Chris Ponce 0 Reputation points
answered 2026-01-07T00:58:28.2633333+00:00
Charles Kenyon 160.8K Reputation points Volunteer Moderator
2 answers

change wallpaper in windows 11 to my photos

I want to change my wallpaper to show my personal photographs on my computer rather than Microsoft themes. How do I make the change to do that?

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2025-08-02T17:48:03.4533333+00:00
Barbara Emerson 0 Reputation points
commented 2026-01-07T00:58:22.33+00:00
susan graham 0 Reputation points
0 answers

Request to Reactivate Blocked Microsoft Entra ID Tenant

Dear Microsoft Support Team, I am requesting your assistance with reactivating my Microsoft Entra ID tenant, as I am currently unable to sign in due to the following error: Error code: AADSTS5000225 Error message: “This tenant has been blocked due to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-01-06T22:14:53.7333333+00:00
Dimitri 0 Reputation points
edited the question 2026-01-07T00:54:24.2933333+00:00
Sridevi Machavarapu 13,200 Reputation points Microsoft External Staff Moderator