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#cannot log in to Microsoft Account on PC

I am trying to log in to my Microsoft account on my PC and I am using the correct password and email but it keeps loading me back to the start. I do not know why it won't let me. I recently updated my BIOS and its telling me to sign in with a passkey but…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-05-03T00:05:50.4366667+00:00
Angel E Guzman 0 Reputation points
answered 2026-05-03T00:06:05.1033333+00:00
Q&A Assist
1 answer

How to log in very old hotmail account?

Hi Microsoft team, I made my hotmail nearly 20 years ago, and I never been logged in the account since 2011 or 2012. Now, I'm trying to log in to the hotmail, the problem is I can't remember my password, and my verification email is deleted automatically…

Outlook | Web | Outlook.com | Email
asked 2026-05-03T00:05:38.77+00:00
Emily Jung 0 Reputation points
answered 2026-05-03T00:05:55.3333333+00:00
Q&A Assist
2 answers

Clicking on the date suddenly no longer makes the calendar pop up. How to fix?

All of a sudden, nothing happens when I click on the date/time in the lower right corner. Previously, it made the calendar pop up. I use this A LOT as a teacher. How do I get it back? I've already read other posts, which suggested turning notifications…

Windows for home | Windows 11 | Settings
asked 2025-11-16T21:48:29.4266667+00:00
Luara 90 Reputation points
edited an answer 2026-05-03T00:04:00.99+00:00
Norah-L 5,690 Reputation points Microsoft External Staff Moderator
1 answer

BitLocker Fails on TPM+PIN/USB After Incomplete KB5083769 Uninstall

I’m experiencing a unique issue caused by KB5083769 — not during installation, but after uninstallation, which is the opposite of what Microsoft has documented. My system was a clean Windows 11 24H2 installation with no prior updates. I manually…

Windows for home | Windows 11 | Windows update
asked 2026-05-03T00:03:07.7466667+00:00
ORDYLAN 0 Reputation points
answered 2026-05-03T00:03:24.13+00:00
Q&A Assist
1 answer

Windows 11 Calendar/clock flyout doesnt open

I had a lot of issues that I believe I've fixed, but one issue remains with the calendar flyout when clicking the date/time at the taskbar right edge doesn't open. This is a list of what I've tried in all this process, the only thing that was fixed it…

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-05-02T16:48:55.36+00:00
Branden Pierce 0 Reputation points
answered 2026-05-03T00:02:34.27+00:00
Sin-D 9,570 Reputation points Microsoft External Staff Moderator
2 answers

Outlook folder disappeared.

While reorganizing the folder names in Outlook, one folder disappeared and its location cannot be found.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-04-30T20:38:26.4333333+00:00
Robert Siegel 0 Reputation points
commented 2026-05-03T00:02:27.86+00:00
Robert Siegel 0 Reputation points
2 answers One of the answers was accepted by the question author.

Forced to buy 365 for my stand alone WORD

I purchased Office for Home back in 2020?? 2021?? and installed it on my Mac. Occasionally Word and Excel would prompt me for an update over the years until that stopped and it kept saying I need an upgrade to some higher level of Word but I was quite…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-04-27T19:33:24.42+00:00
Dan Wall 20 Reputation points
commented 2026-05-02T23:55:37.4766667+00:00
Norah-L 5,690 Reputation points Microsoft External Staff Moderator
0 answers

Why after Unlicensing Defender for server through azure policy and Re-enabling licensing the Azure Arc > Secuirty GUI shows DFS = OFF

Hello community, I have 2 Resource group. RG1 & RG2. I originally used Azure policy "Configure Microsoft Defender for Servers plan (P1 OR P2)" to licence the subscription so that both RG got DFS Plan2. I then use Azure Policy…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-05-02T23:55:00.2533333+00:00
Tony Ly 0 Reputation points
1 answer

How to fix touchpad issues after windows update on my hp elitebook x360 1030 g2

After Windows Update R25H my hp elitebook x360 1030 g2 touchpad stopped working. I have tried all suggestions online including hard power off, Windows Update, ON/OFF/ON the touchpad, updated driver, deleted driver and rebooted e.t.c but all didn't work.…

Windows for home | Windows 11 | Windows update
asked 2026-05-02T11:53:33.45+00:00
Stephen Ajayi 0 Reputation points
edited an answer 2026-05-02T23:54:05.3433333+00:00
Sin-D 9,570 Reputation points Microsoft External Staff Moderator
2 answers

I want to move my taskbar to the left side (vertical)

I can't seem to click/drag my taskbar or move it via the taskbar settings. I find the taskbar at the bottom annoying, as it always pops up when I'm using a scrollbar to navigate a page. Please help.

Windows for home | Windows 11 | Settings
asked 2026-05-02T23:15:31.8+00:00
Londa Post 0 Reputation points
answered 2026-05-02T23:52:38.7233333+00:00
EmilyS726 227.5K Reputation points Independent Advisor
1 answer

"Activation Status: We're still trying to activate office"

I purchased office 2014 from the Microsoft Store in December of 2025 and have been using it ever since. The other day I noticed it was deactivated. I couldn't figure out why. I re-downloaded the software from my Microsoft account, but now I the message…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-05-02T23:51:04.1766667+00:00
Jerry Juliano 0 Reputation points
answered 2026-05-02T23:51:19.89+00:00
Q&A Assist
3 answers

It looks like my email account was hacked

Can someone please help as i am unware what has happen here. I think i was hacked and i have some folders on in the correct language. I am able to get support for these issue. i have changed the password two times today just in case. But its no…

Outlook | Web | Outlook.com | Email
asked 2026-05-01T14:14:28.6133333+00:00
Mark Shepherd 0 Reputation points
answered 2026-05-02T23:50:59.9233333+00:00
Mark Shepherd 0 Reputation points
0 answers

Outlook Classic won't send emails from my server

I currently run Outlook Classic from my server with POP account settings SSL/TLS with incoming port 995 and outgoing port 465. Incoming and outgoing server is the same. I also have an alternate Bigpond email address which uses IMAP account settings…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-02T23:48:03.0366667+00:00
Bronwyn Speziale 0 Reputation points
answered 2026-05-02T23:48:27.0133333+00:00
Q&A Assist
0 answers

Why i only have 1.3gb to use in Xbox Dev Mode

I understand you can use approximately 5GB of RAM in Xbox Dev Mode, but it only lets me use 1.3GB. screenshot.

Developer technologies | Universal Windows Platform (UWP)
asked 2026-05-02T23:41:55.3033333+00:00
Elias Benjamin Lopez Perez 0 Reputation points
answered 2026-05-02T23:42:05.22+00:00
Q&A Assist
1 answer

Recovered Items folder empty but still cannot clear emails from Deleted folder

I have been clearing many unread emails from my Outlook account recently. Each time I delete large numbers of emails, I try to empty the deleted folder. Now the deleted folder won't take any more. I opened the Recovered Items folder and deleted all the…

Outlook | Web | Outlook.com | Email
asked 2026-05-01T09:39:07.2133333+00:00
Rachel Marlow 0 Reputation points
commented 2026-05-02T23:41:03.9666667+00:00
Chloe-L 12,780 Reputation points Microsoft External Staff Moderator
0 answers

Minecraft not downloading

Minecraft wont download on my pc I need help please

Windows for home | Windows 11 | Gaming
asked 2026-05-02T23:39:05.88+00:00
Noah Frantz 0 Reputation points
1 answer One of the answers was accepted by the question author.

Removed​​​

Removed by user​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,748 questions
asked 2021-12-25T11:36:35.687+00:00
conorblank 1 Reputation point
edited the question 2026-05-02T23:38:32.9733333+00:00
conorblank 1 Reputation point
2 answers

Windows DWM Issue

I’m running into a persistent desktop stutter issue on my setup, and I’m hoping others here might have advice or can confirm if you’re seeing the same thing. My PC setup: CPU: Intel i7-13700K GPU: Gigabyte RTX 4070 Ti Windforce OC RAM: 64GB DDR5 (XPG…

Windows for home | Windows 11 | Display and graphics
asked 2025-09-19T15:44:58.14+00:00
Ankit Maurya 10 Reputation points
commented 2026-05-02T23:35:20.3466667+00:00
Xexorian 0 Reputation points
6 answers

Windows Updates, Microsoft 365 and Microsoft Store not working properly, despite network connection

For a few days now, some parts of my Microsoft 365, and Windows Updates and Microsoft Store, have not been functioning properly. (My Outlook app has not been working properly since 17th April, but I am not sure if this is linked to the following…

Windows for home | Windows 11 | Windows update
asked 2026-04-29T23:32:26.6+00:00
Sabrina Barnes 0 Reputation points
answered 2026-05-02T23:35:06.5233333+00:00
John DeV 162.6K Reputation points Independent Advisor
2 answers

Microsoft Money 2004 Deluxe on Windows 11 has stopped running!

I have been running Microsoft Money 2004 Deluxe on Windows 11 but it stopped running about a week ago (displays the sign-in page but will not allow me to access the sign-in location even after I reinstalled from my original disk) I can however bring up…

Windows for home | Windows 11 | Apps
asked 2026-04-21T18:22:20.06+00:00
Joe Giuseffi 0 Reputation points
commented 2026-05-02T23:34:38.4666667+00:00
Joe Giuseffi 0 Reputation points