How to increase user idle session time in windows 365 enterprise cloud pc?

Khushboo Kumari 0

Hi,

We want to increase the session lockout time upto 30 minutes. As the default is 15 minutes, and if keep idle the cpc it automatically disconnected. so can you please help me how to increase to idle session time upto 30 minutes or more as required.

Thanks

2 answers

Xenia-MSFT 2,595 Reputation points Microsoft Vendor

2024-05-31T01:24:29.6533333+00:00

@Khushboo Kumari Thanks for posting in our Q&A.

Based on my research, I find a setting " Set time limit for active but idle Desktop Services session" may make it. Please refer to the following link:

https://learn.microsoft.com/en-us/windows-365/enterprise/frontline-cloud-pc-session-time-limits

Hope it will help.

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Khushboo Kumari 0 Reputation points

2024-05-31T05:02:39.0633333+00:00

Hi Xenia-MSFT, Thanks for the response. I have tried this for Enterprise W365 Cloud PC, but it is not working. After applying this policy, the screen still gets locked after 15 minutes as usual, and we have to enter the password to unlock it. I want it to lock after 30 minutes.

Xenia-MSFT 2,595 Reputation points Microsoft Vendor

2024-05-31T06:39:03.4766667+00:00

@Khushboo Kumari Thanks for your update.

Please make sure that this profile is deployed successfully under Devices > All devices > select the target device > Device configuration > select the target profile in intune portal.

Khushboo Kumari 0 Reputation points

2024-06-01T07:58:42.79+00:00

I have checked, policy applied successfully but still lock after 15 minutes.

Xenia-MSFT 2,595 Reputation points Microsoft Vendor

2024-06-03T05:48:16.95+00:00

@Khushboo Kumari It is strange. Given this situation, it is suggested to create an online support ticket to do some check from backend. Here is the support link:

https://learn.microsoft.com/en-us/mem/get-support

Hope everything goes well with you.
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How to increase user idle session time in windows 365 enterprise cloud pc?

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