Unable to add paid parallel jobs to Azure DevOps after setting up billing

Question

I have a subscription in Azure that I am the owner of. I also have an Azure DevOps organization that I am the owner of. I have updated the billing of that Azure DevOps organization to the Azure subscription that I am the owner of. I have verified that the corresponding resource group has been created, it's named VisualStudioOnline-[GUID].

When attempting to change the number of paid parallel jobs from 0 to 1 for MS Hosted CI/CD, the page keeps throwing a generic "oops something went wrong, try again later" message. I switched billing to a different subscription, verified that the resource group was created, and tried to add hosts via that subscription as well and I receive the same generic error.

Here are some screen shots to help

Answer 1

I’m glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I’ll repost your solution in case you’d like to "Accept " the answer.

Issue: Unable to add paid parallel jobs to Azure DevOps after setting up billing. The user updated the billing to an Azure subscription, verified the corresponding resource group was created, but when trying to change the number of paid parallel jobs, the page throws a generic error message.

Solution: Resolved by @William Keen .

The issue was likely caused by background jobs running that needed to be completed before the billing functionality could be fully utilized. After waiting, the user was able to update the values. It is possible that the system required some time for processing background tasks or updates before allowing changes to the parallel jobs.

Answer 2

I tried again this morning and was able to update the values. I'm guessing there are jobs running in the background that needed to be completed before being able to utilize the billing functionality.