Factory Reset block not working on android device

Question

When I've configured the Factory Reset option to be blocked for Android Corporate Owned Fully Managed device, I can still go to the Factory Reset option in the phones settings and reset it.

I've tried a few times now (enrolling the device, factory resetting the device)

Device Configuration Profile is on the Android Enterprise Platform

Configuration settings shows Block for Factory Reset.

Regards

Answer 1

@yiv xiao Thanks for posting in our Q&A.

For this issue, please check if this configuration profile is successfully deployed.

https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-configuration/troubleshoot-policies-in-microsoft-intune#confirm-a-configuration-profile-is-correctly-applied

Then please make sure you don't mix users and devices in the same assignment group.

If there is anything update, feel free to let us know.

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