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Your credentials did not work error when trying to access VM, even after password reset

I have just deployed a VM and everyting is fine however my credentialsseem not to be working to log on, even after resetting password.

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,223 questions
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2023-09-17T11:57:08.56+00:00
Misheck Gwatidzo 20 Reputation points
commented 2026-07-08T04:41:13.5633333+00:00
Sharib Anis 0 Reputation points
1 answer

Email Disappeared 1 Second After Opening Inbox - Outlook

Hi Microsoft Support, I opened my email inbox about an hour ago through my .edu email account on the outlook app on my phone, and received an important email which may or may not have been intended for me. The email immediately disappeared after opening…

Outlook | Outlook for mobile | Outlook for iOS | For education
asked 2026-07-08T02:04:22.4666667+00:00
Jason L 0 Reputation points
edited an answer 2026-07-08T04:40:48.54+00:00
Sophie N 17,405 Reputation points Microsoft External Staff Moderator
1 answer

REFUND for unauthorized charge

I have an unauthorized charge for Microsoft office on 7/6/2026 for $105.99. I need a refund. I don't have Microsoft office 365. I have no reference number or anything to go by. I tried calling customer service and they gave me a website. Ridiculous. My…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-07T17:57:37.1466667+00:00
Sondra Jones 0 Reputation points
edited the question 2026-07-08T04:40:08.33+00:00
Xavier-D 9,550 Reputation points Microsoft External Staff Moderator
0 answers

New User Account Stuck on "Azure Plan" Pay-As-You-Go – Denied Free Trial Credits Eligibility

Hi Azure Community / Support Team, I created my very first Azure account yesterday with the intention of signing up for the introductory $200 Free Trial to study for the AI-103 exam. However, during the sign-up and card verification flow, the system…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

708 questions
asked 2026-07-08T04:40:04.3533333+00:00
Sai Deva Harsha R 0 Reputation points
1 answer

Windows 11

I have a Realtek High Definition Audio Microphone that is on an internal bus. Properties has it on a left plug jack so I cannot enable and use it. Please help

Windows for home | Windows 11 | Devices and drivers
asked 2026-07-08T03:49:20.4+00:00
Kent Glasco 0 Reputation points
edited the question 2026-07-08T04:39:53.4266667+00:00
JuliaMarvin 20,250 Reputation points Volunteer Moderator
1 answer

certificate of completion

Do I get a certificate of completion at the end of the course?

Community Center | Not monitored
asked 2026-07-07T22:14:33.87+00:00
Vivien Dube 0 Reputation points
edited the question 2026-07-08T04:38:30.57+00:00
JuliaMarvin 20,250 Reputation points Volunteer Moderator
1 answer

Alfamart gift card rewards

the alfamart gift card is gone, is it temporarly unavailable or it permanently removed ?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

7,684 questions
asked 2026-07-08T04:04:23.8766667+00:00
anran 0 Reputation points
answered 2026-07-08T04:38:18.17+00:00
Estrella721 42,155 Reputation points Independent Advisor
1 answer

MS Money UK version 14.0.120.1105 (Windows 11)

I know this is a long shot, but is it possible to get MS Money 14.0.120.1105 running on Windows 11. My dad has all is finances tracked in MS Money and this is working on his existing laptop. I have installed the sunset version of MS money on his new…

Windows for home | Windows 11 | Apps
asked 2026-07-05T15:02:17.3133333+00:00
Christopher Cox 0 Reputation points
commented 2026-07-08T04:37:29.4366667+00:00
Sin-D 10,935 Reputation points Microsoft External Staff Moderator
1 answer

I don't remember any details of the old account

I can't sign into this old account [Moderator Note: Personal Info Removed]@outlook.com I don't remember anything of it. I don't know the birth of date, the state/zip code, The other passwords, And I didn't email anyone only like Roblox. But I can't get…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-08T00:07:21.8366667+00:00
citris 0 Reputation points
answered 2026-07-08T04:37:16.0033333+00:00
Chloe-V 9,125 Reputation points Microsoft External Staff Moderator
1 answer

AI skill fest - Microsoft Exam voucher not received after finishing playlist during the event

Hello Microsoft Support Team, I am writing because I successfully completed the Microsoft AI Skills Fest (100% completion) before the official deadline (june 9th, completed the playlist IT Pro - Save time with Azure Copilot) using my account associated…

Community Center | Not monitored
asked 2026-07-08T00:18:43.51+00:00
Alberto Gutierrez Torres 0 Reputation points
edited the question 2026-07-08T04:36:34.8533333+00:00
JuliaMarvin 20,250 Reputation points Volunteer Moderator
0 answers

Cannot access family organizer account, need help removing restrictions

My Microsoft account is still connected to a Family Safety group from around 2020/2021. The family organizer account was hacked and we no longer have access to the organizer email, so we cannot remove the account or change the restrictions. I am the…

Microsoft Security | Active Directory Federation Services
asked 2026-07-08T04:35:36.5133333+00:00
HARRY MEWETT 0 Reputation points
2 answers

Performance Monitor in Windows 10

Trying to run Performance Monitor in Windows 10, but report status for 60 seconds just keeps turning

Windows for home | Windows 10 | Performance and system failures
asked 2026-07-01T14:08:05.4866667+00:00
Belinda W 0 Reputation points
edited a comment 2026-07-08T04:34:52.96+00:00
Sin-D 10,935 Reputation points Microsoft External Staff Moderator
2 answers

After updating Microsoft 365 Apps / Access to build 16.0.20026.20182, our ASP.NET Web API application began crashing. The IIS worker process (w3wp.exe) terminates with an unhandled fault in mso20win32client.dll whenever application code calls into the Acc

After updating Microsoft 365 Apps / Access to build 16.0.20026.20182, our ASP.NET Web API application began crashing. The IIS worker process (w3wp.exe) terminates with an unhandled fault in mso20win32client.dll whenever application code calls into the…

Microsoft 365 and Office | Access | For business | Windows
asked 2026-07-03T09:59:08.09+00:00
Prashant Nichal 0 Reputation points
commented 2026-07-08T04:34:25.84+00:00
Prashant Nichal 0 Reputation points
1 answer

Can not login to my Microsoft 365 Business Basic account

Dear all, I have one business basic account and I cannot log in to my account to complete the payment of my subscription. Same message I receive every time "Switch to an account that has permission Your account [Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-07T02:13:56.99+00:00
Gemunu Wijesena 0 Reputation points
commented 2026-07-08T04:33:18.0133333+00:00
Gemunu Wijesena 0 Reputation points
1 answer

Redirected to this https://officeredir.microsoft.com/r/rlidO15C2RServiceOutage

When activating my product license Microsoft office professional plus it redirected to this site and im using windows 11 pro

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-07-07T05:59:06.76+00:00
SALLY 0 Reputation points
commented 2026-07-08T04:33:01.6766667+00:00
Ana Le 1,350 Reputation points Independent Advisor
0 answers

Azure Migrate - Create Deployment failed during Execute Migration (Microsoft.MigrateV2-ExecuteMigrate-InMageRcm)

Migration execution fails with "Create Deployment" error when starting replication for GCP Linux servers. The ARM deployment Microsoft.MigrateV2-ExecuteMigrate-InMageRcm-20266711747 fails with status "Failed". Problem Description: I…

Azure Migrate
Azure Migrate

A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.

1,109 questions
asked 2026-07-08T01:06:30.1766667+00:00
Bingxue Zhang 0 Reputation points
edited a comment 2026-07-08T04:29:51.48+00:00
Ravi Varma Mudduluru 12,455 Reputation points Microsoft External Staff Moderator
1 answer

Transfer Autenticator from old phone to new phone

Hi, I bought a new phone and want to transfer MS authenticator from old to new phone. With technology advancements, the ohones automaticaly transfers all data and apps to the new device. there is no option to restore the authenticators account to the new…

Microsoft 365 and Office | Other
asked 2026-07-08T03:32:49.2666667+00:00
Kool ® 0 Reputation points
answered 2026-07-08T04:29:38.3666667+00:00
John Jefferson Doyon 77,025 Reputation points Independent Advisor
2 answers

Microsoft Teams desktop app not working with my company account

Hello Microsoft Support, I have been using the Microsoft Teams desktop application with my company account for the past 4 years without any issues. However, suddenly the desktop app stopped working. When I try to use Teams, it prompts me to use the web…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-07-07T04:43:51.2466667+00:00
Khushbu Parmar 0 Reputation points
edited a comment 2026-07-08T04:29:06.8533333+00:00
Sophie N 17,405 Reputation points Microsoft External Staff Moderator
1 answer

Ive been locked out of my email for about 2 years someone tried hacking md

Im trying to regain access to my account where i have bought many items through my xbox its been over 20 years of me having this account and unffortunately ive lost access to it. Ive tried doing the account recovery form but it seems the hacker changed…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-07T19:32:32.4433333+00:00
Derick Santiago 0 Reputation points
answered 2026-07-08T04:28:26.7966667+00:00
Winnie-B 8,635 Reputation points Microsoft External Staff Moderator
1 answer

Azure Static Web App, Unable to Delete Custom Domains

I have a static web app which has incorrect custom domains setup that I need to delete. I have tried delete multiple ways including azure portal ui and azure cli. The deletes always fail with a message of "Operation returned an invalid status…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,397 questions
asked 2026-07-07T21:21:45.99+00:00
Layne Marshall 0 Reputation points
answered 2026-07-08T04:26:33.3633333+00:00
Layne Marshall 0 Reputation points