Microsoft Entra SSO integration with Alchemer

In this article, you learn how to integrate Alchemer with Microsoft Entra ID. Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. When you integrate Alchemer with Microsoft Entra ID, you can:

• Control in Microsoft Entra ID who has access to Alchemer.
• Enable your users to be automatically signed-in to Alchemer with their Microsoft Entra accounts.
• Manage your accounts in one central location.

You configure and test Microsoft Entra single sign-on for Alchemer in a test environment. Alchemer supports both SP and IDP initiated single sign-on and Just In Time user provisioning.

Prerequisites

To integrate Microsoft Entra ID with Alchemer, you need:

• A Microsoft Entra user account. If you don't already have one, you can Create an account for free.
• One of the following roles: Application Administrator, Cloud Application Administrator, or Application Owner.
• A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
• Alchemer single sign-on (SSO) enabled subscription.

Add application and assign a test user

Before you begin the process of configuring single sign-on, you need to add the Alchemer application from the Microsoft Entra gallery. You need a test user account to assign to the application and test the single sign-on configuration.

Add Alchemer from the Microsoft Entra gallery

Add Alchemer from the Microsoft Entra application gallery to configure single sign-on with Alchemer. For more information on how to add application from the gallery, see the Quickstart: Add application from the gallery.

Create and assign Microsoft Entra test user

Follow the guidelines in the create and assign a user account article to create a test user account called B.Simon.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, and assign roles. The wizard also provides a link to the single sign-on configuration pane. Learn more about Microsoft 365 wizards..

Configure Microsoft Entra SSO

Complete the following steps to enable Microsoft Entra single sign-on.

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

2. Browse to Identity > Applications > Enterprise applications > Alchemer > Single sign-on.

3. On the Select a single sign-on method page, select SAML.

4. On the Set up single sign-on with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.

   

5. On the Basic SAML Configuration section, perform the following steps:

   a. In the Identifier textbox, type a URL using the following pattern: https://app.alchemer.com/login/getsamlxml/idp/<INSTANCE>

   b. In the Reply URL textbox, type a URL using the following pattern: https://app.alchemer.com/login/ssologin/idp/<INSTANCE>

6. If you wish to configure the application in SP initiated mode, then perform the following step:

   In the Sign on URL textbox, type a URL using the following pattern: https://app.alchemer.com/login/initiatelogin/idp/<INSTANCE>

   Note

   These values are not real. Update these values with the actual Identifier, Reply URL and Sign on URL. Contact Alchemer Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

7. On the Set-up single sign-on with SAML page, in the SAML Signing Certificate section, find Certificate (Raw) and select Download to download the certificate and save it on your computer.

   

8. On the Set up Alchemer section, copy the appropriate URL(s) based on your requirement.

   

Configure Alchemer SSO

To configure single sign-on on Alchemer side, you need to send the downloaded Certificate (Raw) and appropriate copied URLs from the application configuration to Alchemer support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create Alchemer test user

In this section, a user called B.Simon is created in Alchemer. Alchemer supports just-in-time user provisioning, which is enabled by default. There's no action item for you in this section. If a user doesn't already exist in Alchemer, a new one is commonly created after authentication.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

• Click on Test this application, this will redirect to Alchemer Sign-on URL where you can initiate the login flow.

• Go to Alchemer Sign-on URL directly and initiate the login flow from there.

IDP initiated:

• Click on Test this application, and you should be automatically signed in to the Alchemer for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you click the Alchemer tile in the My Apps, if configured in SP mode you would be redirected to the application sign-on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the Alchemer for which you set up the SSO. For more information, see Microsoft Entra My Apps.

Additional resources

• What is single sign-on with Microsoft Entra ID?
• Plan a single sign-on deployment.

Next steps

Once you configure Alchemer you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Cloud App Security.