Tutorial: Configure BenQ IAM for automatic user provisioning
This tutorial describes the steps you need to perform in both BenQ IAM and Microsoft Entra ID to configure automatic user provisioning. When configured, Microsoft Entra ID automatically provisions and de-provisions users and groups to BenQ IAM using the Microsoft Entra provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.
Supported capabilities
- Create users in BenQ IAM
- Remove users in BenQ IAM when they do not require access anymore
- Keep user attributes synchronized between Microsoft Entra ID and BenQ IAM
- Single sign-on to BenQ IAM (recommended)
Prerequisites
The scenario outlined in this tutorial assumes that you already have the following prerequisites:
- A Microsoft Entra tenant
- A user account in Microsoft Entra ID with permission to configure provisioning (like Application Administrator, Cloud Application Administrator, or Application Owner).
- An administrator account with BenQ IAM. You can register for a BenQ admin account at BenQ IAM.
Step 1: Plan your provisioning deployment
- Learn about how the provisioning service works.
- Determine who will be in scope for provisioning.
- Determine what data to map between Microsoft Entra ID and BenQ IAM.
Step 2: Configure BenQ IAM to support provisioning with Microsoft Entra ID
Sign in to the BenQ IAM with BenQ administrator account, click on SSO Setting in the Account Management section.
Select SSO by SAML as SSO Setting in the pop up and click Next.
Follow the tutorial for Microsoft Entra SSO integration with BenQ IAM to complete the required settings.
After finishing the settings for SSO by SAML, you will see a success message as shown in the image below. Click on Create Token in the Automated User Provisioning section.
Copy the token to a safe place. This token will be used in Azure portal in Step 5.
Step 3: Add BenQ IAM from the Microsoft Entra application gallery
Add BenQ IAM from the Microsoft Entra application gallery to start managing provisioning to BenQ IAM. If you have previously setup BenQ IAM for SSO you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.
Step 4: Define who will be in scope for provisioning
The Microsoft Entra provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described here.
Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.
If you need additional roles, you can update the application manifest to add new roles.
Step 5: Configure automatic user provisioning to BenQ IAM
This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in TestApp based on user and/or group assignments in Microsoft Entra ID.
To configure automatic user provisioning for BenQ IAM in Microsoft Entra ID:
Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
Browse to Identity > Applications > Enterprise applications
In the applications list, select BenQ IAM.
Select the Provisioning tab.
Set the Provisioning Mode to Automatic.
Under the Admin Credentials section, input your BenQ IAM Tenant URL and Secret Token. Click Test Connection to ensure Microsoft Entra ID can connect to BenQ IAM. If the connection fails, ensure your BenQ IAM account has Admin permissions and try again.
In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and select the Send an email notification when a failure occurs check box.
Select Save.
Under the Mappings section, select Synchronize Microsoft Entra users to BenQ IAM.
Review the user attributes that are synchronized from Microsoft Entra ID to BenQ IAM in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in BenQ IAM for update operations. If you choose to change the matching target attribute, you will need to ensure that the BenQ IAM API supports filtering users based on that attribute. Select the Save button to commit any changes.
Attribute Type Supported for filtering userName String ✓ externalId String active Boolean displayName String To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.
To enable the Microsoft Entra provisioning service for BenQ IAM, change the Provisioning Status to On in the Settings section.
Define the users and/or groups that you would like to provision to BenQ IAM by choosing the desired values in Scope in the Settings section.
When you are ready to provision, click Save.
This operation starts the initial synchronization cycle of all users and groups defined in Scope in the Settings section. The initial cycle takes longer to perform than subsequent cycles, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running.
Step 6: Monitor your deployment
Once you've configured provisioning, use the following resources to monitor your deployment:
- Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
- Check the progress bar to see the status of the provisioning cycle and how close it is to completion
- If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states here.
Additional resources
- Managing user account provisioning for Enterprise Apps
- What is application access and single sign-on with Microsoft Entra ID?