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Error code 0xC004C060 while activating a legally owned copy of Office 2019

Ramy Othman 0 Reputation points
2023-11-02T18:47:27.4233333+00:00

Whenever I try to activate my legally obtained version of Microsoft Office 2019 I receive this error message. The Product is associated with my own personal Email.

I have recently bought a new Laptop and wanted to install the copy of Microsoft Office 2019 that I already own on this laptop. I am well aware of the fact that I cannot use this copy on multiple devices so I have deleted Microsoft Office 2019 on my previous laptop

Why am I still receiving this error message ?

0xC004C060

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  1. Emi Zhang-MSFT 25,706 Reputation points Microsoft Vendor
    2023-11-03T06:21:04.1666667+00:00

    Hi,

    As the article said "If you see error code 0xC004C060 when you try to activate Office, your product key is no longer valid.":

    https://support.microsoft.com/en-us/office/error-code-0xc004c060-when-activating-office-cf330f5a-eb59-4f30-a0d7-554a6076c910

    I suggest you contact the seller and request a refund.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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