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using external email within onmicrosoft.com accounts

Paul McGrail 20 Reputation points
2024-06-15T12:48:37.6+00:00

Hi, We have our primary corporate email on GCC High, but our license subscriptions are registered to an onmicrosoft.com account which does not have Microsoft365 enabled so receiving email is not an option.

How configure the primary email to something other then user@xxx.onmicrosoft.com?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Windows Licensing
Windows Licensing
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Licensing: Rules, regulations, and restrictions that define how software can be used and distributed.
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  1. Marcin Policht 26,385 Reputation points MVP
    2024-06-15T13:18:07.37+00:00

    You still should be able to sign in to the Microsoft 365 Admin Center (admin.microsoft.com) by using your Entra ID account (even without the Microsoft 365 subscription) - and configure an alternate email address as described in https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/miscellaneous/support-cases-for-gcc-high-dod

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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