Automatic encryption label not applied to excel files created on SharePointOnline

Question

We are considering a configuration where all files on SharePointOnline and local files are automatically encrypted.

We are having trouble because only the excel files created on Sharepoint are not automatically encrypted.

We would like to know if you have any knowledge on this matter.

We are currently using M365 E3 trial license.

We want to give two labels (encrypt and decrypt).

We would like the default encryption label to be applied automatically.

Answer 1

Hi @admin2001 ,

Thank you for posting in this community.

We are an English forum and currently only support English posting. Given that your question is in Japanese, in order to avoid translation software that causes us to misunderstand your question, we suggest that you go to the Japanese forum to post your question, where there will be engineers who specialize in Japanese to provide you with professional help, thank you for your support and understanding!

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Answer 2

Hi @admin2001 ,

Are you talking about sensitivity labels?

After my testing, create a new excel file in sharepoint and it will automatically add the default sensitivity label set by this library, same as any other type of file.

It seems this is not a common issue per my test. However, we can work together to narrow down and resolve the situation.

1.Try to use a different browser or your browser's InPrivate mode to see if the same error occurs.

2.Are other users with permissions facing the same problem? View through another computer or account.

3.Whether all SharePoint libraries have the same problem? You could create a new SharePoint library to check.

4.Check if the same issue occurs with other SharePoint site collections.

Hope the information can help you. And if there have any unclear or misunderstanding, please feel free to post back and we’ll continue to help you all the time!

Your understanding and patience will be highly appreciated! Hope you have a good day and keep safe!

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