Azure OpenAi with private endpoints - Web App issue

Nedda Marhoon 6

I am currently experiencing issues after deploying an AI module into a web app. My Azure OpenAI setup includes private endpoints. The web app was tested with both public access and private endpoints. While I can view the chat box and send prompts, I consistently receive an error stating that public access is disabled and that I need to check the private endpoints.

Has anyone encountered a similar issue and found a resolution? User's image

Sedat SALMAN 14,065 Reputation points MVP

2024-07-25T04:04:29.4033333+00:00

enabling vnet integration may solve your problem

https://learn.microsoft.com/en-us/azure/app-service/overview-vnet-integration

This allows your web app to communicate directly with the OpenAI endpoint using private IP addresses, bypassing the public internet.

as a second solution

When you use a private endpoint, your OpenAI service is no longer accessible via its public DNS name. You need to set up a private DNS resolution so your web app can resolve the OpenAI endpoint's private IP address within your virtual network.
KapilAnanth-MSFT 47,046 Reputation points Microsoft Employee

2024-08-02T10:54:02.3066667+00:00
@Nedda Marhoon ,

Welcome to the Microsoft Q&A Platform. Thank you for reaching out & I hope you are doing well.

Can you please elaborate your setup?

Are you trying to access an Azure OpenAi private endpoint from a VNET Integrated WebApp?

Please share the network diagram of your environment so we can assist you better

Cheers,

Kapil

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