Reply and Forward Icons are not showing up in my desktop outlook 2024

Question

Reply and Forward Icons are not showing up in my desktop outlook 2024.

I am using Google Workplace to import my emails to my Outlook 2024 Desktop application.

Everything works great except i am only able to receive the reply or forward icons less than 5% of the time and there is no rhyme or reason as to why.

Please help me fix this ongoing issue.

Thank you!

Answer 1

Hi @Michael Benoit ,

Thanks for your reply.According to my research and test, a possible solution is to add the icon column to the view settings. In Outlook, go to View > View Settings > Columns.  From dropdown menu, Find the Icon option and add it. You can then move the Icon option up and down, so it appears where you want when looking at your inbox.   Hope this works for you!

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Answer 2

The icon setting is already on and I am also frustrated that the emails I have replied to do not always show a return arrow. This is shown with the lack of an arrow with the email I sent to Tina Sherman on 5/19/25 10:57am after she sent the email at 5/19/25 9:25am.