Outlook connection

Question

I try to connect to outlook on browser but it doesn't redirect to outlook page even though I waited for a couple of minutes, neither with refreshing and logging in again. Is there anything I can try?

Thank you

Answer 1

Hi @Hyungju Jang,   

Thank you for reaching out to Microsoft Q&A Forum.   

From your description, it’s possible that you’re encountering a “repeating redirect detected” error. This can sometimes happen due to misconfigured roles or permissions in Microsoft Entra.   

To resolve this, please ask your Global Administrator to follow these steps: 

For the Global Administrator: 

1. Go to Microsoft Entra admin center 
2. Navigate to Users > All users 
3. Find and select the affected user 
4. Click Assigned roles   

  Then: 

• If the user is a Global Administrator, remove all other roles and keep only the Global Administrator role. 

• If the user is not a Global Administrator, remove all roles assigned to the user. 

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