i can't add my phone Number XXXX

Muhammad Ali 0 Reputation points
2025-05-28T14:26:19.7466667+00:00

Dear Sir,

I hope this email finds you well. I would like to request the addition of my phone number (XXX) to my email account for verification and contact purposes.

Please let me know if there are any steps I need to follow or additional information required to complete this process. Your assistance in updating my account security settings would be greatly appreciated.

Looking forward to your response.

Best regards,

Muhammad Ali

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Gabriel-N 2,660 Reputation points Microsoft External Staff Moderator
    2025-05-29T00:17:36.7933333+00:00

    Dear @Muhammad Ali

    Good day, and welcome to the Q&A forum. 

    We understand that you're trying to add your phone number to your email account. To better assist you, could you please provide more details about the issue you're encountering? 

    • Which email service are you using?  
    • Is this a personal or work account? 
    • Are you receiving any error messages? 
    • At which step does the process fail? 

    If possible, a screenshot of the issue would be very helpful in identifying the problem more accurately. 

    Assuming you're trying to add your phone number to a personal Microsoft account, you may find this Microsoft support article helpful: How to add an email address or phone number to your Microsoft account - Microsoft Support 

    We hope this document helps resolve the issue. Please don’t hesitate to reach out again if you have any further questions or need additional support.  


    If you found this response helpful, please consider selecting "Accept Answer" and giving it an upvote. Should you have any further questions or require clarification, feel free to click "Comment" to continue the discussion. 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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