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I saw this in my log, however, I didn't install any USB device at the time. What could have happened?
The PC was bought in China hence the Chinese characters "串行设备" [serial device]. Sorry I'm not very good at techs...
Thanks in advance.
[Device Install (Hardware initiated) - USB\VID_8087&PID_0ACC&MI_00\7&33602345&0&0000]
>> Section start 2020/08/01 18:56:15.803
dvi: {Build Driver List} 18:56:15.825
dvi: Searching for hardware ID(s):
dvi: usb\vid_8087&pid_0acc&rev_0100&mi_00
dvi: usb\vid_8087&pid_0acc&mi_00
dvi: Searching for compatible ID(s):
dvi: usb\class_02&subclass_02&prot_00
dvi: usb\class_02&subclass_02
dvi: usb\class_02
dvi: Created Driver Node:
dvi: HardwareID - USB\Class_02&SubClass_02
dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\usbser.inf_amd64_a465ab02edb9afb0\usbser.inf
dvi: DevDesc - USB 串行设备
dvi: Section - UsbSerial_Install.NT
dvi: Rank - 0x00ff2001
dvi: Signer Score - INBOX
dvi: DrvDate - 06/21/2006
dvi: Version - 10.0.18362.1
Hi,
Just checking in to see if the information provided was helpful.
If the reply helped you, please remember to accept as answer.
If no, please reply and tell us the current situation in order to provide further help.
Hi,
Have you checked the Device Manager?
The device driver may be not recognized by the system.
If there is no other effect, I think this problem can be ignored.
If you're still worried about the situation, you could contact to the PC manufacturer.
Best Regards,
Thanks a lot. I guess it's no serious problem then. Maybe I overreacted! Haha
Thanks again.
I am pleased to know that the information is helpful to you.
If the reply helped you, please remember to mark it as an answer, it will be helpful to other members who have same questions.
Hi,
When did this appear and what's the detailed error message?
The following article can help you analyzing the Setupapi.dev.log File:
https://learn.microsoft.com/en-us/windows-hardware/drivers/install/troubleshooting-driver-signing-installation
https://learn.microsoft.com/en-us/windows/deployment/upgrade/log-files
Hope above information can help you.
Hello there,
It didn't report any error. I noticed it only because "connected to xxx device" appeared in notifications. Then I checked my log and above information appeared. However, no physical device of any kind was installed at the time.
Hi,
Have you seen any of exclamation mark “!”, if there is no mark, I think there should be no problem.
Or, you might be able to troubleshoot the problem using the Device Manager.
Open Device Manager:
If a driver is not installed or was not set up correctly. To correct this problem, uninstall and reinstall the driver for the device, as follows:
Disconnect the device.
Right-click Unknown Device, and select Uninstall.
The Confirm Device Uninstall window opens.
Click the box next to Delete the driver software for this device (if it is shown).
Click OK.
Restart the computer.
Reinstall the device per the manufacturer instructions.
More information please refer to the following link:
https://support.hp.com/us-en/document/c03327635
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
Best Regards,
No, there's no exclamation mark. And my PC operated normally. I was just wondering why it showed Device Install (Hardware initiated) when there was no physical device installed at all, but it could be just some system process. I don't know?
Thanks for your patience.
