Hi, I'm Bernard, a fellow Windows user. I'm happy to help!
Kindly follow the steps provided by Q&A Assist. If the issue persists, kindly follow the steps below:
Method 1. Download and Repair .NET Framework.
Kindly download and repair the Framework using this link: https://www.microsoft.com/en-us/download/details.aspx?id=30135
Once done downloading and running, try restarting the device and check.
Method 2. Uninstall and reinstall .NET Framework
Press the Windows key + R, then type in:
optionalfeatures
Then hit OK
Uncheck for .NET Framework 3.5, then follow the prompt and restart the PC.
Once the PC is booted again.
Press the Windows key + R, then type in:
optionalfeatures
Then hit OK
Click on Turn Windows Features on or off
Check for .NET Framework 3.5, then follow the prompt and restart the PC.
If none will work from the above solutions work, I suggest doing an in-place upgrade, wherein it will update the device to the latest version and repair all issues without deleting any files.
Kindly follow the steps from this link: