#non-alpha folder listing

Question

i cant stop alphabetical listing of the folders in outlook (option is greyed out)

Answer 1

Hello @Don Mansfield,

I’m happy to take a closer look at this with you. To better understand what’s happening on your side, could you help share a bit more detail:

• Would you be able to provide a screenshot of the option that’s greyed out in your side? That will help me confirm exactly which setting is being restricted.
• Are you able to reproduce the same issue in Outlook on the web, or is it only happening in the desktop app?
• Are you trying to disable alphabetical sorting in order to use a custom folder order instead?

I also noticed your post is tagged under the For Business category, so I’d like to kindly reconfirm one point: Are you using a Microsoft 365 Business account provided by your organization or school, or is this a personal Microsoft account?

Whenever you have a moment, please feel free to reply with the details above by leaving a comment under this post. Your input will help me better understand your scenario and look into more relevant information to support you effectively.

Thank you for your understanding and cooperation, and I’m looking forward to your update!

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