Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,992 questions
3 answers
paying for 2 accounts on one computer
My mistake, I have accidentally signed on with 2 separate accounts that i am paying for. What do I need to do to stop or cancel one of the accounts? ******@outlook.com ******@outlook.com I have one account that comes out on or around March16th. the…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-22T12:10:50.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 26%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bryan Moody
0
Reputation points
commented 2026-03-22T18:47:48.8366667+00:00
Stefan Blom
344.4K
Reputation points MVP
Volunteer Moderator
1 answer
Cannot select "SLIDESHOW" in background personalization settings
When I go to settings > Personalization > Background > Personalize your background I select SLIDESHOW from the dropdown menu and it doesn't allow us to change the setting. The menu flashes likes it opening the option but then it goes away and…
Windows for home | Windows 11 | Desktop, Start, and personalization | Screen saver
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 9%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 88%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
Hi, I couldn't able to add my personal account to my corporate account
Just to give the background - I have scheduled an exam - AB 730 AI business professional exam on 29th Mar, but the exam account is created using my corporate account which I currently see a limitation to join using my corporate account and laptop. My…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,945 questions
asked 2026-03-22T15:23:11.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 42%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Durga Prasanna Kumar Byreddi
0
Reputation points
answered 2026-03-22T18:42:14.7066667+00:00
Julian Sharp
34,221
Reputation points
1 answer
Microsoft Wireless Keyboard 800
I cannot seem to find the dongle that goes with my keyboard after moving to my new place, and I can't get my keyboard working. Is there a place where I could buy a replacement dongle? Is there an alternative way to connect it. Microsoft Wireless…
Windows for home | Windows 11 | Devices and drivers
23,519 questions
asked 2026-03-22T18:00:33.9033333+00:00
Jeffrey Shields
0
Reputation points
answered 2026-03-22T18:39:41.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
46,215
Reputation points
Independent Advisor
2 answers
Urgent Assistance Requested: Encountered delay during check-in for PL-300 exam [Order No. 0078-6302-8393 ]
Hello MS team, I am writing to express my sincere frustration regarding my PL-300 exam scheduled for Mar 21st 2026, [Order No. 0078-6302-8393]/[ID:******@gmail.com]. I am an experienced candidate who has successfully taken several PL-300 exams.…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,945 questions
asked 2026-03-22T13:34:24.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 96%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E6%3C/text%3E%3C/svg%3E)
65639723
0
Reputation points
answered 2026-03-22T18:39:05.5666667+00:00
Julian Sharp
34,221
Reputation points
2 answers
Save documents?
I had Microsoft 365 word, ppt,.....that has expired. I have now signed up with my own account. I am using a free one month trial. Looks like I have to install Microsoft 365 event hough I have it on my computer. Will I lose my saved documents if I…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,992 questions
asked 2026-03-22T18:01:29.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 4%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Carolyn Prim
0
Reputation points
answered 2026-03-22T18:34:48.6366667+00:00
EmilyS726
245.9K
Reputation points
Independent Advisor
1 answer
talk to person
phone number to talk to a person, I live in Nevada
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,236 questions
asked 2026-03-22T17:58:23.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 16%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Carey Wilkerson
0
Reputation points
commented 2026-03-22T18:32:43.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
77,025
Reputation points
Independent Advisor
3 answers
delete MSN NEWS OR APP
CAN NOT GET RID OF VIEWING MSN FORM LAP TOP EDGE BROWSER ,,,WONT SHOW UP IN APPS THIS IS CRAZY
Microsoft Edge | Open the browser | Windows 11
Microsoft Edge | Open the browser | Windows 11
Launching Microsoft Edge on Windows 11
687 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
2 answers
I bought Microsoft 365 yesterday and haven't received a conformation email or key code.
I bought Microsoft 365 March 21,2026 and haven't received a conformation email or key code.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,489 questions
asked 2026-03-22T17:57:08.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 84%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
David Franz
0
Reputation points
answered 2026-03-22T18:31:05.7866667+00:00
EmilyS726
245.9K
Reputation points
Independent Advisor
2 answers
Issue adding a phone number to my Microsoft account for redeeming reward points
I tried to add a phone number to my MS account, there is no option to do this in my account profile/your info. I have linked my phone to my pc, also have authenticator and tried all recommended advice using my phone/browser/account etc with no luck. On…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,682 questions
asked 2026-03-21T16:33:24.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 4%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF1%3C/text%3E%3C/svg%3E)
Fyz1kz 101
0
Reputation points
edited an answer 2026-03-22T18:30:05.4933333+00:00
paulr0511
46,215
Reputation points
Independent Advisor
2 answers
forwarding from ****@****.org to my hotmail account
I use a forwarding account from ******@dines.org to ******@hotmail.co.uk and it has stopped working consistently. I have been in contact with fastmail and they have checked that the messages are being forwarded and accepted by the hotmail server. I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,496 questions
asked 2026-03-22T10:37:21.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Judy Dines
0
Reputation points
commented 2026-03-22T18:30:03.7566667+00:00
EmilyS726
245.9K
Reputation points
Independent Advisor
2 answers
I have multiple charges. Under billing,
I have multiple charges under billing. I need to speak with an agent to clear this up. I only needed Microsoft Word. And extra storage under Onedrive.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,682 questions
asked 2026-03-22T17:45:43.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 50%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Greg McMasters
0
Reputation points
answered 2026-03-22T18:26:59.7733333+00:00
paulr0511
46,215
Reputation points
Independent Advisor
7 answers
One of the answers was accepted by the question author.
I want to purchase a standalone Publisher 2021
I want to purchase a standalone Publisher 2021 or install it from Office 2021 while still running Office 365. Is this possible.
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,010 questions
asked 2025-12-18T14:48:56.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 46%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET8%3C/text%3E%3C/svg%3E)
TrevorMolyneux-8599
20
Reputation points
recommended 2026-03-22T18:24:23.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Barker
2,155
Reputation points
1 answer
mise a jour w 11 et plus de wifi
Bonjour, depuis la mise à jour de W11 mon wifi a disparu ainsi que toute possibilité de me connecter wireless ac 9560 160MHz est inconnu. Malgré une désactivation et une réactivation, la wifi disparrait au bout de quelques secondes. Quelle est la…
Windows for home | Windows 11 | Internet and connectivity
5,336 questions
asked 2026-03-22T17:44:39.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 71%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYF%3C/text%3E%3C/svg%3E)
yohann fourrez
0
Reputation points
answered 2026-03-22T18:17:50.3933333+00:00
EmilyS726
245.9K
Reputation points
Independent Advisor
1 answer
Surface Studio freezes at random
My Surface Laptop Studio (1st gen) running Windows 11 consistently freezes after ~2 minutes of running. Sometimes it lasts for a bit longer but that's about where it hangs most of the time. The keyboard backlight still goes off after a while and turns on…
Surface | Surface Studio | Performance and maintenance
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
2 answers
SSL binding of azure managed certificate to custom domain failing
We added new app service and tried to add custom domain with azure managed certificate. DNS validation works, but adding certificate hangs forever and never gets added. We have been trying for 5 days. Ultimately, tried to add a custom domain on an…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
9,950 questions
asked 2026-03-08T01:43:18.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JT
20
Reputation points
commented 2026-03-22T18:10:31.81+00:00
Adrian Stanisławski
1
Reputation point
1 answer
One of the answers was accepted by the question author.
Older Messages with attachments missing from sent folder
Greetings: Messages with attachments in my sent folder only date back to 8 October 2025
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,072 questions
asked 2026-03-22T18:07:22.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 70%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dan Somers
20
Reputation points
accepted 2026-03-22T18:10:21.4766667+00:00
Dan Somers
20
Reputation points
2 answers
regarding a charge
My bank account was just charged $141.82. Why was this charge assessed?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,992 questions
asked 2026-03-22T17:36:45.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mark Gonzalez
0
Reputation points
answered 2026-03-22T18:09:59.9+00:00
EmilyS726
245.9K
Reputation points
Independent Advisor
2 answers
billing is screwed up....i need a LIVE person
I see that I have three different charges. I simply want Microsoft Word. And storage for Onedrive.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,992 questions
asked 2026-03-22T17:36:04.9266667+00:00
Greg McMasters
0
Reputation points
commented 2026-03-22T18:09:51.39+00:00
DaveM121
899.6K
Reputation points
Independent Advisor
2 answers
SATA drive hotplug not working properly
All drives plugged in will be detected on startup, and be fully accessible, however when I remove a drive, that drive remains visible in both file explorer and device manager. In the "ghost instance" of the removed drive in file explorer, I am…
Windows for home | Windows 10 | Files, folders, and storage
23,532 questions
asked 2026-03-22T15:55:51.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 67%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
SiuMuk LAM
0
Reputation points
answered 2026-03-22T18:09:11.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IGYQ
20,355
Reputation points
Independent Advisor