11,733 questions
0 answers
Windows stopped giving the "Windows detected a hard disk problem error"
My old laptop shipped OEM with Windows 10 1607, and a Toshiba Mechanical HDD. 22nd of Dec 2025 (last year) I was using edge and then my Computer Blue screened. ( I wasn't there) and then later, I came back to windows saying "Windows Detected a…
Windows for home | Previous Windows versions | Files, folders, and storage
asked 2026-04-19T05:10:54.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 64%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Luklin Smith
0
Reputation points
answered 2026-04-19T05:11:10.77+00:00
Q&A Assist
2 answers
How to get Excel to work again
Just says I've run into an error preventing Excel from working. I am not sure what to do. My laptop is asus tuff gaming A15. I paid for it already.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,481 questions
asked 2026-04-19T00:49:05.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 21%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kristan k
0
Reputation points
answered 2026-04-19T05:10:08.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
7,360
Reputation points
Independent Advisor
0 answers
agent-0 vm was deallocated
Hello agent-0 vm was deallocated , it leaded our pipeline task to fail
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,037 questions
asked 2026-04-19T01:10:10.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 20%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Michael He
0
Reputation points Microsoft Employee
edited the question 2026-04-19T05:10:05.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jilakara Hemalatha
12,100
Reputation points Microsoft External Staff
Moderator
1 answer
Folder sharing access issue
I have shared a folder with others, but they are unable to access it. Could you check if there is any issue with the permissions or sharing settings?
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
29,851 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
1 answer
Comment on changes coming to Insider Program
I've read about these changes coming to the Windows Insider program from several sources, and I wonder why they are always making it sound like such a big deal. This is what they amount to, best I can tell: The Dev and Canary channels are being…
Windows Insider program | Program announcements and registration | Communications and announcements
asked 2026-04-19T05:09:06.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 76%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bert22306
25
Reputation points
answered 2026-04-19T05:09:30.9333333+00:00
Q&A Assist
1 answer
trying to get student credits for UMT
Your email domain is not currently registered with us. You can choose another verification method. Academic Verification Start by entering your name as per the school records. Select your school's country and enter your school's name. Enter your date of…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,691 questions
asked 2026-04-18T19:00:17.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Shahzaib Ali
0
Reputation points
edited the question 2026-04-19T05:09:11.17+00:00
Jilakara Hemalatha
12,100
Reputation points Microsoft External Staff
Moderator
1 answer
Issue with Overdue Payment – Unable to Find Azure Support Solution
I’m experiencing an issue with an overdue payment and was asked to contact Azure support. However, I haven’t been able to find a solution.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,691 questions
asked 2026-04-18T10:00:37.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rolan Pranando
0
Reputation points
edited the question 2026-04-19T05:08:45.93+00:00
Jilakara Hemalatha
12,100
Reputation points Microsoft External Staff
Moderator
1 answer
I got hacked and my email got changed.
Hello. So my microsoft account got hacked and the hackers changed the email adress. I have proof, i have screenshots of the mails sent to me by microsoft that my email and password were changed. If somebody could please help me recover it it would be…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-19T01:57:22.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 75%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Ho Boss
0
Reputation points
edited the question 2026-04-19T05:07:37.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
13,380
Reputation points
Volunteer Moderator
1 answer
Copilot sign in bug
when I go to https://copilot.microsoft.com and click the user profile and then "Sign in" or Log in whatever, the white background flashes a blue tint and ands "/login" to the end of the URL. then does nothing. (And I cant even send…
Microsoft Copilot | Other
1,614 questions
asked 2026-04-18T06:11:37.24+00:00
Luklin Smith
0
Reputation points
commented 2026-04-19T05:05:31.35+00:00
Luklin Smith
0
Reputation points
5 answers
how get certificate for introduction of python
How to get the certificate for INTRODUCTION OF PYTHON in this platform and also complete my modules then, please I want your help. tan you.
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
20,987 questions
asked 2024-11-06T16:59:33.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 18%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Suthesh.v
170
Reputation points
answered 2026-04-19T05:03:00.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 25%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
sowjanya A
0
Reputation points
2 answers
Can't Create B1s Virtual Machine while Azure for Student Subsctiption is Activated
Hello, recently I applied for the Azure for Students, and I checked that the subsctiption is activated, and there is still quota for B1s VM. When I create VM, however, I cannot find the B1s series anywhere, and it says NotAvailableForSubscription. My…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,037 questions
asked 2026-04-17T03:40:56.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 47%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEZ%3C/text%3E%3C/svg%3E)
Esing Z
20
Reputation points
commented 2026-04-19T05:01:01.85+00:00
Jilakara Hemalatha
12,100
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to deploy VM sizes despite approved quota
My subscription has approved quota (65 vCPUs available) for the following VM families in EAST US: Bsv2 Easv5 Easv6 However, all VM sizes still show “Size not available” and “Request quota” in the Azure Portal. Deployment fails even though quota is…
Azure Virtual Machine Scale Sets
Azure Virtual Machine Scale Sets
Azure compute resources that are used to create and manage groups of heterogeneous load-balanced virtual machines.
505 questions
asked 2026-04-16T08:26:15.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 57.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
kamran
0
Reputation points
commented 2026-04-19T05:00:39.2166667+00:00
Jilakara Hemalatha
12,100
Reputation points Microsoft External Staff
Moderator
1 answer
windows 11activation error cannot connect to organization server
hi i am trying to activate my copy i get a error message windows cannot be activated because it cannot connect tomy organization server error code 0xC004F074 HOW CAN I RESOLVE YHIS ISSUE
Windows for home | Windows 11 | Windows update
14,696 questions
asked 2026-04-19T04:20:39.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rajat Sanmigrahi
0
Reputation points
answered 2026-04-19T04:58:13.8066667+00:00
Van S
23,575
Reputation points
Independent Advisor
2 answers
Cannot get to blue Troubleshooting screen in Windows 11
I am having the Windows Hello issue where my PIN and fingerprint are no longer being recognized. As of yesterday I was able to get into the Blue Troubleshooting screen without issue but I had to turn off Bitlocker, which I did. Now when I try to get back…
Windows for home | Windows 11 | Accounts, profiles, and login
8,902 questions
asked 2026-04-19T01:51:32.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 35%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
D Jenkins
0
Reputation points
answered 2026-04-19T04:57:47.02+00:00
Gunasekar N
64,645
Reputation points
Independent Advisor
2 answers
Assistance Needed: Microsoft Account Recovery for Minecraft Access
Hi, I am writing to request urgent assistance with recovering my son's Microsoft account, which he uses to play Minecraft. I purchased the Minecraft game for him in December 2024 as a birthday gift. He was originally playing on his laptop macOS, but…
Windows for home | Windows 11 | Accounts, profiles, and login
8,902 questions
asked 2026-04-19T04:13:10.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 11%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Suguna Ramkumar
0
Reputation points
answered 2026-04-19T04:56:10.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
38,565
Reputation points
Independent Advisor
1 answer
Subscription issue
I am billed for Microsoft 365 Personal, but it does not show up in my account and wants me to buy the subscription again.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,192 questions
asked 2026-04-19T04:43:06.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 26%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Brian Cummings
0
Reputation points
answered 2026-04-19T04:53:22.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 12%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAQ%3C/text%3E%3C/svg%3E)
Abdullah Qadeer
0
Reputation points
2 answers
Outlook.com Possibly Not Delivering Certain Messages
I applied for help from a trans community assistance organisation several months back. They said I'd receive an email (from "Account Alpha") confirming receipt of my application. After several minutes of not receiving a reply, I was able to…
Outlook | Web | Outlook.com | Email
7,970 questions
asked 2026-04-18T22:03:55.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 31%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LadyBulldog
0
Reputation points
commented 2026-04-19T04:53:00.51+00:00
LadyBulldog
0
Reputation points
2 answers
"No Internet" & unable to sign in Windows 11
I accidentally shut off the powerstrip my desktop PC was connected to, and when trying to log back into windows 11, its not connecting to the internet (by wifi or ethernet cord.) It "connects" but is telling me there is no internet, despite the…
Windows for home | Windows 11 | Internet and connectivity
5,175 questions
asked 2026-04-19T04:02:21.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 30%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Serena Boyd
0
Reputation points
answered 2026-04-19T04:52:05.2266667+00:00
Gunasekar N
64,645
Reputation points
Independent Advisor
2 answers
Uninstalling addins for microsoft word for mac
Hello, How can I uninstall add-ins that were added on to my word app for mac? i have a few older add-ins I installed signed into my school account from the microsoft store, which I then downloaded directly for word from their respective creators…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,328 questions
asked 2026-04-19T03:08:18.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 67%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mason Strand
0
Reputation points
answered 2026-04-19T04:51:19.17+00:00
Diana Mariz
7,360
Reputation points
Independent Advisor
2 answers
Cant fill password recovery form because account has never emailed, would like to get back in to account for personal reasons
I cant log back in to my microsoft account because i forgot my password, when i tried to fill the password recovery form, i couldnt fill everything because that account has never emailied anyone before, so i had to make a new account, any suggestions to…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,389 questions
asked 2026-04-19T02:43:04.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 89%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Brandon Yu Weng Lok
0
Reputation points
answered 2026-04-19T04:51:18.49+00:00
Darhyl Amizola
38,565
Reputation points
Independent Advisor