1,711,105 questions

Sort by: Updated
8 answers One of the answers was accepted by the question author.

How do I remove fake "Norton Safe Search Enhanced"?

Looks like my Browser has malware. The "Norton Safe Search Enhanced" extension is locked and does not let me remove it. I have tried running and scanning the Microsoft Windows Security software but it could not remove it. Please help!!

Microsoft Edge | Browser extensions | Windows 11
asked 2025-11-01T04:15:04.2233333+00:00
TSeu 35 Reputation points
edited an answer 2025-12-28T22:17:32.3533333+00:00
Kay Stoltenberg 0 Reputation points
1 answer

Complete Loss of Access to Global Admin Account – Ongoing Microsoft Support Failure

I am posting this as a last resort after an unacceptable and damaging support experience with Microsoft. I have completely lost access to my Global Administrator account for a business tenant, including all associated email accounts containing highly…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-28T22:16:40.31+00:00
Amjad P 0 Reputation points
answered 2025-12-28T22:16:49.93+00:00
Q&A Assist
0 answers

How can I transfer my Microsoft Office 2021 from an old laptop to a new one.

I had recently, approximately the end of September/beginning of October, purchased and installed Microsoft Office 2021 onto my laptop. I purchased a new laptop for the holidays and am trying to install the application on my new laptop. I already…

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-28T22:16:33.8366667+00:00
Anne Kostyo 0 Reputation points
answered 2025-12-28T22:16:44.4733333+00:00
Q&A Assist
3 answers One of the answers was accepted by the question author.

How can I look up a question I asked prior to 30 days ago?

I need to look up a question and answer that is probably almost a year old. How can I do that?

Community Center | Discuss the Q&A site | Other feedback
asked 2025-12-28T21:21:53.7633333+00:00
Jim Speiser 55 Reputation points
answered 2025-12-28T22:16:22.5633333+00:00
JuliaMarvin 17,290 Reputation points Volunteer Moderator
1 answer

second email can not send email 657 error

my second email will not send emails, i keep getting a 657rx error. any suggestions..

Outlook | Windows | New Outlook for Windows | For home
asked 2025-12-28T22:15:21.9066667+00:00
TT 0 Reputation points
answered 2025-12-28T22:15:28.3+00:00
Q&A Assist
0 answers

Help hacked via "software interface loopback 1" how to disable

Hello my name is Josh and I have quite the security problem. My computer is severly hacked by professional corporate hackers who want to spy on me and create chaos in my life. I found out I have something called the software interface loopback 1 on my…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2025-12-28T22:14:39.4133333+00:00
Josh Bone 25 Reputation points
answered 2025-12-28T22:14:47.96+00:00
Q&A Assist
2 answers

How to fix VIDEO_DXGKRNL_FATAL_ERROR when restarting pc

When I launch a game (Beamng drive for example and others) my main monitor goes black and It disconnects from my computer, the game crashes then when I restart my pc I get the VIDEO_DXGKRNL_FATAL_ERROR BSOD.

Windows for home | Windows 11 | Gaming
asked 2025-12-28T21:41:57.3966667+00:00
Gibson Clumpner 0 Reputation points
answered 2025-12-28T22:13:52.31+00:00
Jonathan Deives 61,840 Reputation points Independent Advisor
1 answer

Unable to Sign In to Microsoft Careers — "We don’t recognize this email" on all login methods

Hi, I am unable to sign in or create an account on the new Microsoft Careers site. Whenever I try to sign in using: Microsoft account Google account LinkedIn account Facebook account … I get the error: “We don't recognize this email. Create a new…

Community Center | Not monitored
asked 2025-11-20T14:22:59.3966667+00:00
Azeem Basha 25 Reputation points
commented 2025-12-28T22:11:17.44+00:00
Sandeep Maheve 0 Reputation points
2 answers

Problem Viewing thread.

I have a new answer to my question, but I can't access it. I get a page not found error. See below 404 - Page not found We couldn't find this page. You can try changing directories, or choosing from the relevant search results below: Visual Studio…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-12-26T23:55:02.1333333+00:00
TCATHF 125 Reputation points
edited a comment 2025-12-28T22:08:54.3433333+00:00
MartMcd 2,470 Reputation points Volunteer Moderator
0 answers

Why are my Word documents not opening and I receive the error "Entry Point Not Found"?

The complete message says: The procedure entry point SetThreadDescription could not be located in the dynamic link library C:\Program Files (x86)\MicrosoftOffice\root\Office16\wwlib.dll.

Microsoft 365 and Office | Word | For home | Other
asked 2025-12-28T22:08:16.6333333+00:00
Lisa 0 Reputation points
1 answer

BSOD IRQL_NOT_LESS_OR_EQUAL (0xA) pointing to ntoskrnl.exe

Over the past few weeks, I have been experiencing a strange issue where the pc completely freezes, and the only way to recover is by restarting it using the case power button. However, one day I started the pc normally and, shortly after boot, it…

Windows for home | Windows 11 | Devices and drivers
asked 2025-12-28T22:02:54.4833333+00:00
Hugo Oliveira 0 Reputation points
edited the question 2025-12-28T22:07:41.8866667+00:00
Hugo Oliveira 0 Reputation points
1 answer

Recovered Outlook.com Email Show Random Digits in Outlook / Emails Delivered to Spam

I recovered an old Outlook.com email I used a decade ago and rather than showing the correct email address in the navigation of Outlook.com, it shows a random collection of digits. When I send test messages to myself at Gmail they go straight to spam,…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-28T21:12:01.59+00:00
Thad Caperton 0 Reputation points
commented 2025-12-28T22:05:39.2966667+00:00
Thad Caperton 0 Reputation points
1 answer

Why does microsoft keep charging me for 365

Im so sick of this scam bs sent like 40 emails saying no yet it keeps charging me. Worst service ever barely works

Microsoft 365 and Office | OneDrive | For business | Android
asked 2025-12-28T22:04:20.7666667+00:00
Liam Gallagher 0 Reputation points
answered 2025-12-28T22:05:29.7433333+00:00
Q&A Assist
2 answers

Anmeldung nicht möglich

Mein Sohn [mod: PII redacted]@gmail.com kann sich nicht mehr anmelden. Das Wiederherstellungskonto [mod: other PII redacted]@gmail.com wird nicht angezeigt. Es wir deine uns Fremde Mail Adresse angezeigt und sein Passwort geht nicht. Wir haben alles…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-28T20:30:53.2233333+00:00
Bine Schwaiger 0 Reputation points
edited an answer 2025-12-28T22:05:18.5666667+00:00
Darhyl Amizola 28,745 Reputation points Independent Advisor
0 answers

My excel document will not save

I am unable to save any changes to my excel file. Any new data I add appears to save then when I open the document back up, it is all gone. I have made sure I am saving it to the same place that I am opening it up. HELP

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-28T22:04:43.62+00:00
Kylie 0 Reputation points
1 answer

I am getting connection errors when trying to connect to icloud.com from my win 11 Dell PC

Cannot connect to Icloud on my win 11 pc . Even when I removed my Fsecure antivirus and vpn software , the win 11 pc could not connect me to icloud.com . My pc can connect to any other site but not icloud. com it must be in the new latest release of win…

Microsoft Edge | Website issues | Windows 11
asked 2025-10-30T14:38:29.45+00:00
Lars Sjöman 0 Reputation points
commented 2025-12-28T22:02:13.36+00:00
Bruce Black 0 Reputation points
1 answer

Spark IMAP is not connecting to my outlook,

I cannont connect my Spark email IMAP with outlook. It will not send or receive emails. Have reset passwords and it works for web mail but not in outlook

Outlook | Windows | New Outlook for Windows | For home
asked 2025-12-28T21:21:07.93+00:00
Janey Schenker 0 Reputation points
answered 2025-12-28T22:01:53.85+00:00
Carlo Luna 5,995 Reputation points Independent Advisor
1 answer

Windows 11 File Tags Autocomplete Not Working

Usually when I try to add EXIF tags to my files in Windows 11 File Explorer, it will show a list of autocomplete options, making it much easier and faster to add tags. However, the autocomplete has stopped working for me. It was working just a few days…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-10-01T10:02:33.0066667+00:00
Spencer H 150 Reputation points
commented 2025-12-28T22:01:22.27+00:00
Minhquan Nguyen 15 Reputation points
2 answers

I wanted to change my first and last me

I wanted to change my first and last name of my identity.I want to change my name from Gayatri Patnana to Patnana Gayatri

Community Center | Not monitored
asked 2025-12-26T07:14:07.19+00:00
Gayatri 0 Reputation points
edited the question 2025-12-28T22:00:58.98+00:00
JuliaMarvin 17,290 Reputation points Volunteer Moderator
1 answer

New XBOX has shut my son out of Minecraft

I bought my son a new Xbox for Christmas and transferred over his profile from the previous. We have NEVER had an issue with him playing Minecraft, but now (from what I'm reading online) he MUST have Communication settings set to ALLOW ALL in order to…

Community Center | Not monitored
asked 2025-12-28T21:58:21.2866667+00:00
OldManHeath 0 Reputation points
commented 2025-12-28T22:00:23.7666667+00:00
OldManHeath 0 Reputation points