Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
URGENT: Assistance required to access my admin account - New iPhone Authenticator app issues
I'm trying to log on to my Admin account subscription (I am the single admin of my business account and have the admin login details and my personal account login details too). After entering the password, I'm requested to enter a code via my…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Outlook starting error - repair/reinstall/reset doesn't fix
Outlook on an Acer Windows laptop is constantly giving this message when starting the app: "Outlook is having trouble starting. How about starting with essential only?" Regardless of if Yes or No is clicked, it will open, but will not then…
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Tax Exemption Organization. Need a refund of taxes paid.
We purchased Access. I failed to apply for a tax exemption at the time. I would like to know the process for submitting a Texas Sales Tax Exempt Certificate and have the taxes refunded. We are a nonprofit organization (Church). Thank you.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Sora-2 upgrade failed - Our system has detected this request as unusual activity for your account.
We are experiencing deployment failures when attempting: To deploy the sora-2 model in the swedencentral region. To upgrade the "sora-2" model to version "2025-12-08" in the eastus2 region. The deployment fails with the error…
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
Verify Microsoft Representative
Yesterday (08/03/2026) I received an alert on my computer. I was instructed to call (202) 521-4852. When I did I talked to Mark Anderson (ID - MK0076. I am checking to make sure he is a representative.
Windows for home | Other | Security and privacy
Used this agent to
https://learn.microsoft.com/en-us/sharepoint/dev/solution-guidance/security-apponly-azuread#using-this-principal-with-pnp-powershell https://pypi.org/project/office365-rest-python-client/#Working-with-SharePoint-API I followed this two guide to set up an…
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
what is "48b92da2-d079-e000-8fc4-77243cd4e4e0" ID mean for SharePoint online error
sharepoint online subsite owner with full right could not access page "_layouts/15/user.aspx" and subsite does not inheritance parent security setting and get Correlation ID error "48b92da2-d079-e000-8fc4-77243cd4e4e0". How to fix it?
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Unable to view bitlocker keys
I am unable to view the bitlocker keys for my device. The screen seems to be timing out and I get this error message after waiting some time:
Windows for home | Windows 11 | Recovery and backup
How to download macOS Ventura on my MacBook Pro si I can use my Microsoft Subscirption which has suddenly stopped working
I have a MacBook Pro 13" 2017 and a Microsoft subscription. It has stopped working recently. Says I need to update to macOS Ventura so my subscrition can work. I freed up space as requested and downloaded the upgrade/installer. I tried to install…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Account login
Probably the most infuriating thing ever... and I mean ever. So, I want to log into my MS account, and it says check your authenticator app for a code. So, I do, and MS Authenticator tells me I don't have an account. So, I'm like whatever, I'll just…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Sole global admin locked out: MFA setup prompt asks for an Authenticator code that was never set up, and the SMS fallback fails with Error Code 399287
Hi all, I've been asked to help out a client that locked herself out of her account. We're stuck in what really looks like a loop and I'd appreciate a pointer on where to take it. Posting from a personal account, since the tenant account is the one I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
URGENT: Assistance required to access my admin account - New iPhone Authenticator app issues
I'm trying to log on to my Admin account subscription (I am the single admin of my business account and have the admin login details and my personal account login details too). After entering the password, I'm requested to enter a code via my…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hacked e mail and deleted emails
My account was hacked, and I've changed password. All previous e mails have been deleted - how can I restore the important ones?
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Access to Visio
I don't believe Visio is included in my subscription. What is the best way to add it for personal use?
Microsoft 365 and Office | Visio | For home | Other
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
Word won't associate purchase with Microsoft account on iMac (works fine on my other Mac)
I have an active Microsoft 365 subscription (originally purchased via the Mac App Store on Dec 14, 2021, renews annually). It works correctly on my MacBook, but on my iMac (running macOS Tahoe 26.5.1), Word will not open my existing subscription. The…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to re-activate my Skype credit?
My Skype credit has been inactivated since July 2026. I try to re-activate following the instruction by updating billing address but still can't activate. Please reactivate my Skype credit. Thanks and regards, Satina
Microsoft 365 and Office | Skype for Business | Windows
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
Why does Word for Web not allow side-by-side view setting?
Pretty self explanatory by the title. This seems like such an easy thing to fix, and yet Microsoft seems so intent on making all of their users suffer for their bad decisions. STOP MAKING ALL YOUR SOFTWARE WORSE AND MORE DIFFICULT TO USE!!!! YOU ARE NOT…
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Contact synchronization between New Outlook and Google
Contact synchronization between New Outlook and Google is not working. 450 pre-existing Google contacts do not appear and cannot be searched in New Outlook. Adding a new contact in New Outlook does not appear in Google Contacts either. Is this a known…
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
How to set Azure SQL Database default_database to NewDatabase
How do we change the default database for a new user to our [new database] instead of master. we are using Azure SQL/ SQL database and getting the error 'Keyword or statement option 'default_database' is not supported in this version of SQL Server.' …
Azure SQL Database
An Azure relational database service.
Hard Drive Replacement and Microsoft Packages Renewal
Going back a couple of years I had a problem with my quite expensive laptop so took it to a local IT company to fix. They said it needed a new hard drive so put one in. But I seemed to have lost my Microsoft package with it. Is this right or is it…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.