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I'm running Outlook 2016 on Windows 10 x64 Enterprise (clean install).
When trying to configure mail accounts Outlook can't find 'mail server' . This applies to my own domain email account as well as my gmail account, both IMAP
All ran perfectly well on Win7 x64
And yes, I do know perfectly well how to do that and followed all the proper steps, so I don't need any advice there. I wonder if others encountered this problem too. I had extensive contact with my domain provider, but there's nothing wrong on their side.
Both mail accounts work perfectly in Win10's propriety mail solution, but I prefer to handle my mail through Outlook.
Any thoughts?
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I've arrived at the conclusion that it's a Win10 ENTERPRISE x64connection issue.
So far I have installed:
-x64 Enterprise on one partition
-x64 Pro on another partition
-x32 Free upgrade on my server
-x32 Free upgrade on my htpc
All issues I had were only on the ENTERPRISE x64 edition.
The scan was one of the first things I did last week already, no results and as you could read from my OP It's Outlook 2016 so one might suppose it's compatible with Win10.
Hi,
Thank you for posting on Microsoft Community.
We are researching on this issue. We will get back to you in some time.
Thank you.
Hi,
Thank you for choosing Microsoft Community,
What is the complete error message that you get, when you try to configure the Email account?
Provide us with the complete steps you followed to configure the IMAP account.
Do get back to us with more information so that we may assist you further.
Thank you
Here are all the steps as sequentially taken from 1-6:
User informatiom
Your name: XXXXXXXX
Email Address: XXXXXXXX
Server informatiom
Account Type: IMAP
Incoming mailserver: XXXXXXXX
Outgoing mailserver (smtp) XXXXXXXX
Logon information
User Name: XXXXXXXX
Password: XXXXXXXX
Checked Remember Password
Unchecked Require secure etc.etc.
Deliver new messages to:
Checked new Outlook Data File
General
name of account
organization
reply email
Outgoing server
Checked My outgoing server etc.etc.
Advanced
incoming server 143 encryption none
outgoing server SMTP 2525 (according to my ISP) encryption none
all the rest unchecked with tke exception of Purge items etc.
Error messsages
Log onto incoming mail server (IMAP): The host 'XXXXXXXX' cannot be found. Verify that the server name is typed correctly.
Send test e-mail message: Cannot find the e-mail server. Verify the server information in your account properties.
I've taken this up with my ISP (of course) and there's nothing on their side, all my settings are ok and I never had any problems with Outlook under Win7
the error msg:
The resource that you are trying to use is located on an unsupported version of Microsoft Exchange. Contact your e-mail administrator for assistance.
Prior to updating Windows 10, outlook 2016 preview was working fine.