Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,805 questions
1 answer
My issue is unique, and I need to speak directly with a live representative who can understand my situation.
I purchased an annual Microsoft 365 subscription in September 2026, and my payment was successfully processed and confirmed. However, today I was informed that I do not have an active subscription. I need assistance resolving this issue, as I have…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-11-13T00:07:22.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DW
0
Reputation points
answered
2026-11-13T00:08:42.13+00:00
AI answer
1 answer
Would you happen to have an ETA?
By any chance would you all happen to have an ETA for the Microsoft 360 outage?
Microsoft 365 and Office | Office Online Server
Microsoft 365 and Office | Office Online Server
Microsoft on-premises server product that runs Office Online.
1,103 questions
asked
2026-11-12T23:54:26.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 76%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOC%3C/text%3E%3C/svg%3E)
Ojeda, Camilla
0
Reputation points
answered
2026-11-13T00:08:36.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
2,175
Reputation points
Independent Advisor
0 answers
ETA on Outage?
I wanted to see if anyone knew if there is any updates regarding this? Or if there is a place they are posting updates about this outage, that isn't on Twitter/X? Thank you!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,646 questions
asked
2026-11-12T23:57:10.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 28.000000000000004%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cas Flores
0
Reputation points
edited the question
2026-11-13T00:07:53.7833333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Microsoft Unavailable Services
Please provide an expected time to restore excel, word and outlook, in Chile (friday 13, saturday 14,...). Our company is being impacted by the unavailability of Microsoft services. We have not seen any indication.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,646 questions
asked
2026-11-13T00:06:20.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 0%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERQ%3C/text%3E%3C/svg%3E)
Rodrigo Quinteros
0
Reputation points
answered
2026-11-13T00:07:30.4466667+00:00
AI answer
1 answer
Speak to live agent
Speak to live gent as we have issues with our subscription and storage plan exceeded
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,820 questions
asked
2026-11-13T00:06:19.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 40%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dearne Carroll
0
Reputation points
answered
2026-11-13T00:06:31.36+00:00
AI answer
1 answer
MS 365 not working
Today, MS 365 has stopped working. No new emails and copilot is not working. I wen into MS 365 and they had an old credit card. I updated it, but MS 365 and copilot are not working
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,805 questions
asked
2026-11-12T23:33:08.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 96%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Ron Ealy
0
Reputation points
answered
2026-11-13T00:04:47.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,875
Reputation points
Independent Advisor
1 answer
I am having difficulty opening a word doc that has defaulted to an older version
I have been working on a word document, a book, and opened it just now only to find that it had defaulted to an older version of that document. How do I retrieve the latest version? This could be catastrophic. I have been auto-saving the document so I…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,090 questions
asked
2026-11-13T00:00:46.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 1%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Phil Gayter
0
Reputation points
answered
2026-11-13T00:02:36.8166667+00:00
AI answer
2 answers
microsoft email is out ! Its been all day since 10:00 this am?
When are you going to fix it, and communicate back the fix. It is now 6:27 WHEN WILL THIS BE RESOLVED AND FIXED. YOU ARE STEALING MY TIME.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,646 questions
asked
2026-11-12T23:28:48.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 14.000000000000002%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Hea Won Chun Harris
0
Reputation points
answered
2026-11-13T00:02:13.8933333+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
0 answers
Email storage full
Hi we have an issue with our email s being full, we had not realised we had already purchased a 100g storage plan, and when it was full we purchased another 100 g plan and should of gone the 1tb plan. subsequently our emails are still not sending but we…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,820 questions
asked
2026-11-12T23:56:40.1066667+00:00
Dearne Carroll
0
Reputation points
asked
2026-11-12T23:56:40.1066667+00:00
Dearne Carroll
0
Reputation points
1 answer
OneDrive Not Connecting
Is OneDrive connected to Mircorsoft 365, so if 365 is down, so is the OneDrive?
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,054 questions
asked
2026-11-12T23:51:46.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 24%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
G Law
0
Reputation points
answered
2026-11-12T23:53:12.88+00:00
AI answer
1 answer
I want a SLA credit for EX1550543 / MO1550821
I want an SLA credit for EX1550543 / MO1550821 I want a billing credit for the MS365 and copilot outage since noon EDT today, 11/12/2026.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,048 questions
asked
2026-11-12T23:44:29.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 13%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alex Braley
0
Reputation points
answered
2026-11-12T23:46:39.75+00:00
AI answer
1 answer
access denies to microsoft account
Why am i denied access to my microsoft account? I am locked out of everything.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,820 questions
asked
2026-11-12T23:42:29.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vikki Harper
0
Reputation points
answered
2026-11-12T23:44:37.1366667+00:00
AI answer
2 answers
when will both microsoft and mircosoft 365 servers be restored?
when will both microsoft and mircosoft 365 servers be restored?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,291 questions
asked
2026-11-12T23:00:51.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 59%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
ELANGO PUNN
0
Reputation points
edited an answer
2026-11-12T23:41:55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
3,930
Reputation points
Independent Advisor
0 answers
Copilot is not working in 3 computers
I subscribed to Copilot (and Office 365) about 3 months ago. Today Copilot stopped working. I want to have either Copilot back or a refund on my subscription. I am trying to find a way to talk to an agent in any way and cannot find any phone number or…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,805 questions
asked
2026-11-12T23:38:08.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 17%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roberto Lito
0
Reputation points
asked
2026-11-12T23:38:08.0366667+00:00
Roberto Lito
0
Reputation points
2 answers
confusion in microsoft office versions
I have a 365 license but also a more permenant microsoft license and suddenly copilot has gone blank. I was in the middle of a project. What happened?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,646 questions
asked
2026-11-12T22:54:44.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 3%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Susan Owens
0
Reputation points
answered
2026-11-12T23:27:50.03+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
3 answers
Share 365 invitation does not work.
The Share 365 invitation does not work when I send it to my wife. Now my wife's Microsoft account has been cancelled. A technician two days ago he had to cancel her account first. We told him the invitation link did not work and he told us to wait a…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,646 questions
asked
2026-11-12T22:45:09.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stephen McSpadden
0
Reputation points
edited an answer
2026-11-12T23:25:00.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,875
Reputation points
Independent Advisor
2 answers
problem with excel
I can't get into my excel spreadsheets can you help, please
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
745 questions
asked
2026-11-12T22:44:12.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Ken Everett
0
Reputation points
answered
2026-11-12T23:17:32.5433333+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
4 answers
How do I move a field to the left or right
I want a field to be in a different place from left to right. How do I move it.
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,928 questions
asked
2026-11-10T20:15:12.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 63%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dan Roach
0
Reputation points
answered
2026-11-12T23:17:23.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duane Hookom
27,035
Reputation points
Volunteer Moderator
2 answers
I am unable to download office on my new pc. Error code is 0-2015(2250)
I am unable to download office on my new pc. Error code is 0-2015(2250)
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,925 questions
asked
2026-11-12T20:41:08.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 33%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hassan Jusoh
0
Reputation points
commented
2026-11-12T23:13:49.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 37%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sobitthen
5
Reputation points
1 answer
Issue with Microsoft Apps Loading
Is anyone else having issues with things like Outlook, Word, Powerpoint, Excel, etc working?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,646 questions
asked
2026-11-12T22:39:31.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 15%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Greyson Cruz
0
Reputation points
answered
2026-11-12T23:12:34.5366667+00:00
Estrella721
47,875
Reputation points
Independent Advisor