495,034 questions with Microsoft 365 and Office-related tags

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2 answers

I purchased 365 from work to use on a personal company using our discount.

I purchased 365 from work to use on a personal company using our discount. I cannot find the product key. I need help installing Robin Lopez

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-28T21:25:43.14+00:00
Robin Lopez 0 Reputation points
commented 2026-09-28T22:27:10.6933333+00:00
Robin Lopez 0 Reputation points
0 answers

Desire/need to sort all sheets in a work book by a specific cell, across all sheets.

Seems like this question has been getting asked for several years now. It seems (to a non-programmer mind you so this could be super hard to accomplish) that this would be a basic need people would have? DESC: I have some one fill out a form and in that…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-28T22:22:50.7433333+00:00
Schwarz, Kevin 0 Reputation points
1 answer

Excel mobile hangs on "Saving" indefinitely when closing files stored in SharePoint

Good day, The files are Excel workbooks stored in a SharePoint document library and opened on mobile through the Excel app. The problem affects multiple users on different devices and networks, including users connecting from airports and hotels, so it…

Microsoft 365 and Office | Excel | For business | iOS
asked 2026-09-26T17:23:27.69+00:00
Hatch, Colin 0 Reputation points
commented 2026-09-28T22:21:34.54+00:00
Carter Berglund 0 Reputation points
2 answers

Cancel Microsoft 365 business

The 365 was used by me, used as a teacher, but I just retired. I no longer need the site and want a refund of the $105.99 you charged my account. Please help me with this, as I can't seem to get the account cancelled. It has not registered the payment…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-09-28T21:42:11.2+00:00
Sondra Richmond 0 Reputation points
answered 2026-09-28T22:14:22.04+00:00
Jay1 Tran 1,285 Reputation points Independent Advisor
1 answer

How to upgrade from a Personal M365 account to a family account

My personal M365 account just renewed for the following full year. I want to upgrade to a family subscription. If I have to purchase it new, what happens to the money I just spent on my current personal account?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-28T22:08:22.3666667+00:00
Linda Fairbanks 0 Reputation points
commented 2026-09-28T22:12:13.93+00:00
Linda Fairbanks 0 Reputation points
3 answers

Product update #KB5002907, deleting my Microsoft Office Product Key

I purchase Microsoft Office Professional Plus 2016 & Product Key thru my Military/DOD Home Use Program during my service in the US Army & DOD. Now, my WORD, PP, and Excel do not open, I been told it's because of a product update KB5002907. When…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-28T14:43:16.3266667+00:00
Tony Torres 0 Reputation points
edited an answer 2026-09-28T22:11:51.7366667+00:00
lmacri 2,505 Reputation points
1 answer

Microsoft Office Product key

My Dell Laptop came with microsoft office included. I have product key of laptop. I lost Microsoft office key. how to find

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-28T21:33:55.6133333+00:00
Gunvant Chauhan 0 Reputation points
answered 2026-09-28T22:11:08.52+00:00
Estrella721 46,135 Reputation points Independent Advisor
1 answer

how to fix action require we detected a one time purchase license

I installed 2 copies of 365 in 2 computers original computer is the one I'm sending this message, an iMac with IOS13. the other one in a windows Lenovo laptop after getting this message I deleter 365 on both computers. but now I can't download it on my…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2026-09-28T21:20:41.17+00:00
guilermo villoria 0 Reputation points
answered 2026-09-28T21:56:07.81+00:00
EmilyS726 269K Reputation points Independent Advisor
1 answer

Office product key

How do I retrieve the product key for my preinstalled Office products

Microsoft 365 and Office | Other
asked 2026-09-28T21:55:00.16+00:00
Ahmad Faghih 0 Reputation points
answered 2026-09-28T21:55:13.38+00:00

AI answer

3 answers

Microsoft Office 2016 license issue

How do I fix a Microsoft 2016 license issue? It was working correctly a few days ago but starting today there is a license issue.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-24T23:53:07.4033333+00:00
Donna Maddi 0 Reputation points
commented 2026-09-28T21:54:59.7566667+00:00
Donna Maddi 0 Reputation points
2 answers

Tricked into Upgrading MS Office

I have MS Office 2016. Last week, the app told me I had to upgrade within 5 days or functionality would be restricted. I ChatGPTed it, and learned that this was a deceptive forced upgrade and merely trickery. ChatGPT said my license was a lifetime…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-28T12:58:49.79+00:00
James White 0 Reputation points
answered 2026-09-28T21:52:54.2633333+00:00
James White 0 Reputation points
1 answer

CONTACT mICROSOFT ABOUT A BILLING DISPUTE

i AM BEING DOUBLE CHARGE FOR MY ACCOUNT. i PAID FOR NEW SUBSCRIPTION ON 1/16/2026 BUT AM BEING BILLED AGAIN

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-02-27T13:48:23.45+00:00
Charles Pirko 0 Reputation points
commented 2026-09-28T21:46:28.18+00:00
Kathleen Armstrong 0 Reputation points
0 answers

Perpetual standalone Microsoft Publisher 2021 license

A MS chat agent linked me to purchase a Perpetual standalone Microsoft Publisher 2021 license from CDW. CDW processed the purchase with their promise to deliver the software digitally soon after the purchase. They took my full payment but never…

Microsoft 365 and Office | Publisher | Other
asked 2026-09-28T21:39:31.27+00:00
George Perantoni 0 Reputation points
0 answers

I can't remember the email address used as Family Organizer

I can't remember or find any emails for the email address I used as the Family Organizer. I am also listed as the organizer and a child and it is prohibiting me from submitting work forms online.

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

304 questions
asked 2026-09-28T20:54:40.72+00:00
Stephanee Wade 0 Reputation points
commented 2026-09-28T21:37:56.1166667+00:00
John Jefferson Doyon 88,610 Reputation points Independent Advisor
1 answer

como solucionar este error al abrir excel

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-28T20:57:03.7333333+00:00
BEGONA FERNANDA AGUILERA ULIBARRY 0 Reputation points
answered 2026-09-28T21:36:50.28+00:00
Lester Bernard Reyes 85,420 Reputation points Independent Advisor
1 answer

I cannot activate my office 365

Microsoft is possibly the most aggravating support system I have ever tried to use. I remember back in the old days when I thought Microsoft was the ticket. I have spent half a day trying to activate the account that I paid for to no avail. I need to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-28T21:34:16.26+00:00
Douglas Carlson 0 Reputation points
answered 2026-09-28T21:34:30.3233333+00:00

AI answer

0 answers

Had Excel and word 2013 on my old pc , built a new one and i cant get excel

What do I need to do to get Excel 2013 and Word 2013 back into my new PC that I built? Thanks Thomas Kennedy ******@gmail.com

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-28T21:34:08.8566667+00:00
Thomas Kennedy 0 Reputation points
3 answers

how to log in to the admin portal to take control of my account

how to log in to the admin portal to take control of my account

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-11-03T17:48:41.6533333+00:00
Michael Brennan 5 Reputation points
commented 2026-09-28T21:28:15.32+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator
1 answer

Sole Global Administrator locked out by MFA with no Costa Rica recovery or payment path

We are a Microsoft 365 Business customer in Costa Rica, and our subscription was purchased directly from Microsoft. The sole Global Administrator changed phones. Microsoft Authenticator works for other accounts on the new device, but the tenant…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-28T18:23:23.8233333+00:00
Freddy Molina 0 Reputation points
commented 2026-09-28T21:24:23.09+00:00
Chris-D 1,595 Reputation points Independent Advisor
2 answers

Activate Office on a new laptop

Please help me activate Office (Word, Exel, PP) on a new Windows laptop.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-28T21:12:45.5366667+00:00
Richard Lensing 0 Reputation points
answered 2026-09-28T21:21:38.8266667+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator