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Hesap ele geçirilmesi ve yetkisiz satın alma

Merhaba Microsoft Destek Ekibi, Microsoft hesabımın bilgim ve iznim dışında üçüncü bir şahıs tarafından ele geçirildiğini bildirmek istiyorum. Hesabıma Waleed-Pc isimli tanımadığım bir cihazdan erişim sağlandığını tespit ettim. Yetkisiz erişim sırasında…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-30T10:28:21.7633333+00:00
Toprak Ege 0 Reputation points
1 answer

Using EXCEL to highlight dates past the date in the cell (not today)

Hi, I have a range of data on a spreadsheet used for customer contact. I have one column which has the date in which they were last contacted. I use a specific follow up pattern of sending emails at different intervals. I need to highlight the date in…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-30T10:27:12.9833333+00:00
Charlotte Guest 0 Reputation points
answered 2026-10-30T10:27:55.67+00:00

AI answer

1 answer

Tenant Lockout - Only Global Administrator lost MFA device

Tenant Lockout Recovery Le seul Global Administrator connaît son mot de passe mais a perdu son appareil MFA. Aucun autre Global Administrator n'existe. Nous demandons une escalade vers la Data Protection Team pour récupération d'accès au tenant.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-30T09:01:25.1733333+00:00
Arthur KILMAN 0 Reputation points
answered 2026-10-30T10:20:50.9066667+00:00
Darren Bruce 2,280 Reputation points Independent Advisor
1 answer

Sole Global Administrator locked out – Entra ID Free – MFA recovery

Hello, I am the IT administrator of a public-sector organization in Spain. We have lost access to the only Global Administrator account of our Microsoft Entra ID Free tenant after replacing the mobile phone used for Microsoft Authenticator. Our current…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-26T12:44:37.16+00:00
Sistemas APVA 0 Reputation points
edited the question 2026-10-30T10:20:33.8633333+00:00
Daniel-Vo 7,805 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 Family - members

Hi! I have sent invitation to my daughters and they are using onedrive but they do not emerge as members on my account page. My account: ******@absecon.se Daughter: ******@gmail.com ******@gmail.com /BR Michael

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

325 questions
asked 2026-10-30T08:42:35.8633333+00:00
Michael Bergsten 0 Reputation points
answered 2026-10-30T10:16:53.46+00:00
SD - IA 182.2K Reputation points Independent Advisor
1 answer

URGENT – Administrateur Microsoft 365 bloqué après perte d'Authenticator – Récupération MFA

Bonjour, Je vous contacte suite à la configuration d'un environnement Microsoft 365 / Exchange Online Plan 1 pour mon entreprise. Nous rencontrons actuellement un problème majeur : nous ne pouvons plus accéder au compte administrateur Microsoft 365 car…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-29T14:34:44.33+00:00
Jean-Michel 0 Reputation points
edited the question 2026-10-30T10:15:39.4+00:00
Nam-D 4,590 Reputation points Microsoft External Staff Moderator
2 answers

How I added as an external user in the tenant?

Hello, I received this message when I registered for the LA28 Press Extranet. Could you please assist me with completing the LA28 Press Extranet registration? Detail massage bellow Request Id: [Moderator note: Personally Identifiable Information…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-22T09:53:32.1033333+00:00
Mohammad Imam Hossain 0 Reputation points
commented 2026-10-30T10:15:13.2966667+00:00
Elena-VH 2,370 Reputation points Independent Advisor
2 answers

Duplicate Cameo Appears When Recording a PowerPoint Presentation

I added a Cameo in the top-right corner of my slides using Slide Master. However, when I record the presentation, a second Cameo appears in the bottom-right corner, and both are visible in the recording. Is there a way to prevent this duplicate Cameo…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-10-29T02:49:33.6066667+00:00
Ricky Paulo 0 Reputation points
commented 2026-10-30T10:14:51.88+00:00
Elena-VH 2,370 Reputation points Independent Advisor
2 answers

Can't login to my school account in office

My school account works on my educational laptop and on some things in my PC, but logging in to office with my school account always says, "That Microsoft account doesn't exist." I typed it write, and I've logged into this account multiple…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-10-29T00:54:23.0833333+00:00
Benjamin Wahrer 0 Reputation points
commented 2026-10-30T10:13:52.0033333+00:00
Elena-VH 2,370 Reputation points Independent Advisor
4 answers

Authenticator

Having issues with my Microsoft Authenticator. Need a live agent to call me Moved from: Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-28T17:24:46.55+00:00
Aaron Fite 0 Reputation points
commented 2026-10-30T10:13:28.6+00:00
Elena-VH 2,370 Reputation points Independent Advisor
1 answer

Microsoft365 Subscription - unable to activate on Mac

Hi! I'm at my wits end with this issue. I have a Home - Family Subscription for Microsoft 365. It renewed January 4, 2026 (129.99 + tax). In August/September of 2026, my Office application signed out and put themselves on read only, asking me to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-29T23:13:13.2233333+00:00
J.E. Pizarro 0 Reputation points
commented 2026-10-30T09:47:34.08+00:00
J.E. Pizarro 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft AutoUpdate on my Mac mini M1.

Hello, I am experiencing a persistent issue with Microsoft AutoUpdate on my Mac mini M1. Microsoft AutoUpdate repeatedly opens its main window displaying "All apps are up-to-date", even though no updates are available. System information: …

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-10-14T11:21:41.7866667+00:00
Ales Kogovsek 20 Reputation points
edited the question 2026-10-30T09:41:47.3066667+00:00
Griffith N 0 Reputation points Microsoft External Staff Moderator
1 answer

Onedrive has stolen my files

Somehow onedrive has stolen all of my files. I have never used onedrive and had no intention to do so. Apparently logging in to your microsoft account can trigger this. Currently it is in the process of transferring >400Gb engineering files over that…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-29T22:25:18.2066667+00:00
m 0 Reputation points
commented 2026-10-30T09:38:59.15+00:00
m 0 Reputation points
2 answers

Private Drafts in SharePoint grant editors full control on the page which leads to permission problems

I came across the problem that SharePoint pages that are created as private drafts give editors (even with just contribute permissions) full control on that page. Thus, this allows them to - with the standard content approval enabled - approve their own…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-10-30T08:34:11.8+00:00
Saskia Picht 0 Reputation points
answered 2026-10-30T09:26:48.51+00:00
Kristen Tran 2,705 Reputation points Independent Advisor
1 answer

Why Microsoft expired my Microsoft 365 Personal subscription before 1 year period

Why Microsoft expired my subscription to Microsoft 365 Personal and is asking to renew it? I bought it in March 2026 and the confirmation email says that I will be charged to renew on March 2027. It should be valid for 1 year but now Microsoft expired my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-30T00:19:11.44+00:00
Aleyda Rincon 0 Reputation points
answered 2026-10-30T09:17:09.2033333+00:00
Estrella721 47,470 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Microsoft package requires MacOs 14 or later and my MacBook Air has 11.7.11 version

Hi, I have bought a Microsoft package that provides only the account and the password, not a license key. The package requires to install the Microsoft apps, but my MacBook Air seems to be old, the package requires MacOs 14 or later version, and my…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-30T08:15:40.61+00:00
Maria Kiiski Latronico 0 Reputation points
commented 2026-10-30T09:01:04.0366667+00:00
Maria Kiiski Latronico 0 Reputation points
2 answers

my perpetual Microsoft 2021 is unable to work on MacOS Golden Gate 27.0.1

Hello there, I noted there has been along discussion about the 'read-only' office mode for Office Home Business 2021 in MacOS Golden Gate 27.0.1 and I have followed the suggestion on the separated thread for about 7 times. What I have tried (as suggested…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-25T03:05:12.1733333+00:00
Farisca U 5 Reputation points
answered 2026-10-30T08:54:56.22+00:00
Thomas4-N 22,925 Reputation points Microsoft External Staff Moderator
2 answers

Purchased Office Home & Student 2021 & not interested in upgrade

Hi I have purchased my subscription for Home & Student 2021 on Aug 14th, 2024. Suddenly when I am trying to open Excel & Word, a ticker says that the respective file can not be saved. For saving the file I need to upgrade to MS 365 version. I…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-24T23:23:24.87+00:00
Shipra Jain 0 Reputation points
answered 2026-10-30T08:49:31.8+00:00
Thomas4-N 22,925 Reputation points Microsoft External Staff Moderator
3 answers

Resolution for using Office 2021 on a Mac

Like many others, I found myself locked out of Office 2021 yesterday. To continue to use the software I'd already paid for, I was told to buy a 365 subscription. Suggestions on this forum implied there was a solution that avoided having to do that, but…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-24T17:21:16.2466667+00:00
Daniel Simpson 10 Reputation points
answered 2026-10-30T08:47:49.7566667+00:00
Stefan Blom 356.5K Reputation points MVP Volunteer Moderator
2 answers

When to use Revoke-MgUserSignInSession and when to use Revoke-SPOUserSession? I also read an articlet Revoke-SPOUserSession is expired.

When to use Revoke-MgUserSignInSession and when to use Revoke-SPOUserSession? I also read an articlet Revoke-SPOUserSession is expired.

Microsoft 365 and Office | SharePoint | Development
asked 2026-10-30T08:23:22.1333333+00:00
Viswanathan, Srikrishna 0 Reputation points
answered 2026-10-30T08:47:43.3733333+00:00
Hin Vo 1,730 Reputation points Independent Advisor