484,568 questions with Microsoft 365 and Office-related tags

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2 answers

Delete PROMT one note

Can you please add a delete PROMT to OneNote before deleting files, my company uses onenote everyday and have over 4gb of onenote files shared across 13 employees and it is far to easy to accidentally delete pages and happens too often. I have complained…

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-07-24T05:42:50.56+00:00
Kealan McQue 0 Reputation points
answered 2026-07-28T00:24:20.17+00:00
Kealan McQue 0 Reputation points
0 answers

Purchase Related

i have purchased MS Office 2019 home and student with this order number - Order number [REMOVEDPII] and i would like to know why i did not receive a serial key or number for it? Also i was given a tax invoice which is missing in my account now, kindly…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-27T14:49:50.09+00:00
RakeshGanesan-6931 20 Reputation points
edited the question 2026-07-28T00:21:51.0666667+00:00
Norah-L 8,325 Reputation points Microsoft External Staff Moderator
1 answer

ON 7/22/2026 I MISTAKENLY PURCHASED A PERSONAL ACCOUNT; Need to renew my BUSINESS account instead

ON 7/22/2026 I MISTAKENLY PURCHASED A PERSONAL ACCOUNT WHEN I MEANT TO RENEW MY BUSINESS ACCOUNT. PRESENTLY I AM RECEIVING "ERROR 0X0" AND CANNOT ACTIVATE EITHER ACCOUNT. All TROUBLE-SHOOTING advice given on the Microsoft website ASSUMES I have…

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-07-27T22:48:38.0733333+00:00
Christopher Zyck 0 Reputation points
answered 2026-07-28T00:16:42.5966667+00:00
Dora-T 15,735 Reputation points Microsoft External Staff Moderator
1 answer

Clipchamp Video Interactivity for Microsoft Forms not working

As for myself as the one who created it, works perfectly fine. However when I share it to others, the Microsoft Form does not load in the video for users. They have tried it in both Chrome and Edge browsers, it shows like an error. Access Rights is set…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-07-23T07:01:58.5266667+00:00
Ajmal Ishak Muhammed 0 Reputation points
edited a comment 2026-07-28T00:15:29.4933333+00:00
Huy-K 13,980 Reputation points Microsoft External Staff Moderator
0 answers

Unexpected charges on my credit card

Since last month I started seeing additional bills to the usual monthly payment. My latest bill included three bills instead. When I looked into my Microsoft account there is a $ 68.88 as a charge with email address ma.....9(13)@gmail.com.…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-28T00:14:05.83+00:00
Hassan Farhat 0 Reputation points
1 answer

Access DB File Shortcuts dont work................................

Access DB File Shortcuts dont work................................

Microsoft 365 and Office | Access | For home | Other
asked 2026-07-23T22:36:11.3833333+00:00
Richard Noyes 0 Reputation points
commented 2026-07-28T00:08:58.32+00:00
Sophie N 17,990 Reputation points Microsoft External Staff Moderator
2 answers

how do I tell Microsoft or your organization to forget and unregister the old device

How do I tell Microsoft or your organization to forget and unregister the old device. Moved from: Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-26T17:20:09.87+00:00
Richard Howard 0 Reputation points
commented 2026-07-28T00:08:24.1866667+00:00
Huy-K 13,980 Reputation points Microsoft External Staff Moderator
1 answer

How to fix a rooted Authenticator app

I can't access my classes because my Authenticator app is rooted please help me to fix it Moved from: Microsoft Security | Micrsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-07-27T23:16:45.64+00:00
Thabiso Ntuli 0 Reputation points
answered 2026-07-28T00:07:54.5533333+00:00
Sophie N 17,990 Reputation points Microsoft External Staff Moderator
0 answers

Been hacked

I have been hacked and my MS365 admin portal has been blocked. I can receive emails, but emails sent out come back as undeliverable. Please help me, can't get anyone on the phone and not able to go on line to fix it because I can't access my Admin…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-28T00:06:17.5866667+00:00
Vince Gidaro 0 Reputation points
1 answer

Can't edit excel files after updating to Windows 2024

I can't edit excel files after updating to Windows 2024 on mac

Microsoft 365 and Office | Excel | Other | MacOS
asked 2026-07-27T21:41:08.5433333+00:00
Katherine Daues 0 Reputation points
commented 2026-07-28T00:05:40.14+00:00
Estrella721 44,125 Reputation points Independent Advisor
0 answers

Office Home & Business 2019 for Mac – Activation Failure (Error 0x0)

Dear Microsoft Support, Please find attached a technical incident report regarding an activation problem with my perpetual Office Home & Business 2019 for Mac license. Although the license remains correctly assigned to my Microsoft account and…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-27T17:37:54.0733333+00:00
Albert Rottier 0 Reputation points
edited the question 2026-07-28T00:03:24.94+00:00
Norah-L 8,325 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator App not Working

I cannot access my business account to update payment information because the authenticator app isn't working. I have switched phones. I have called the support line and have been on the phone with an AI bot ... I get to a certain point in explaining the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-27T22:18:59.24+00:00
CF 0 Reputation points
commented 2026-07-28T00:02:59.84+00:00
Jade Ng 14,230 Reputation points Microsoft External Staff Moderator
4 answers

How to change font size of Japanese only, in a long document containing both Japanese and English

I have a long Word 2010 document containing both Japanese (MS PGothic) and English (Arial). I tried to set them up initially to be different sizes but Word would not do that. But the Japanese font is simply too hard to read, so I need to somehow change…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-07-21T17:32:09.4866667+00:00
DR 45 Reputation points
commented 2026-07-28T00:02:45.0333333+00:00
DR 45 Reputation points
0 answers

My printer is working but not when I try to print out a Word document.

When trying to print out a Word document - it says that no printer is available.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-28T00:02:23.4233333+00:00
SANDRA KUBIK 0 Reputation points
1 answer

Why does Word keep making my image into a shape? I can't get it to stop.

My biggest issue is that my tables aren't centered. Yes, seems like a small thing, but I need things to be uniform for my sanity. Then I noticed when I clicked the image, the shapes thing comes up. I have no idea how to make shapes, edit shapes, crop to…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-27T21:23:40.4133333+00:00
Just Moi 0 Reputation points
answered 2026-07-28T00:01:01.57+00:00
John Korchok 234.7K Reputation points Volunteer Moderator
0 answers

Unable to access exercise labs from the power bi certified learning path

When I try to run a lab exercise from any of the labs within the power bi learning path it does not run/open. Try this one for example. https://learn.microsoft.com/en-us/training/modules/get-data/lab-prepare?source=learn I already rebooted the…

Microsoft 365 and Office | Other
asked 2026-07-27T23:59:07.5466667+00:00
Cesar Campuzano 0 Reputation points
1 answer

Co-pilot issues

"I am a Microsoft 365 Family subscriber in India. I am getting 'Copilot isn't included with your account' and 'You're out of credits this month' messages. I understand Copilot is supposed to be included. Please help resolve this." I have tried…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-07-27T17:46:23.6966667+00:00
Sabir Baig 0 Reputation points
answered 2026-07-27T23:57:56.2433333+00:00
Norah-L 8,325 Reputation points Microsoft External Staff Moderator
1 answer

VAT Number PT

the invoice should not include the VAT tax as it is a intraeuropean transaction. How can I change this? Thank you

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-27T13:52:14.22+00:00
jose manuel boavida 0 Reputation points
edited the question 2026-07-27T23:56:14.64+00:00
Sophie N 17,990 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Cancel Teams Premium Subscription After Employment Ended

I need assistance canceling a Microsoft Teams Premium subscription that was purchased through my former employer’s Microsoft 365 account using my personal credit card. My employment has ended, my work email and Microsoft account have been disabled, and I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-27T22:27:08.01+00:00
Nicholas Soward 0 Reputation points
answered 2026-07-27T23:54:04.65+00:00
Sophie N 17,990 Reputation points Microsoft External Staff Moderator
1 answer

microsoft 365

on july 26th i experienced a security threat. the threat was removed, now autosave will not function properly in excel

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-27T22:29:41.84+00:00
tom brasher 0 Reputation points
answered 2026-07-27T23:53:15.58+00:00
Ferdinand Nanalig 31,620 Reputation points Independent Advisor