499,039 questions with Microsoft 365 and Office-related tags

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2 answers

Cannot login to my trial business account

Hi, I am not able to log in to my trial business account. I have the login details and authentification details, however the error says the details do not exist. I last logged in about 15 days ago. I am affraid that even if i ignore this and start a new…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-23T20:55:02.85+00:00
Mongami Ngcutsha 0 Reputation points
answered 2026-10-24T10:40:31.74+00:00

AI answer

1 answer

How activated office 2021 on mac

Hello Microsoft Support, I own Office Home & Student 2021 for Mac, which is listed in my Microsoft account as added on May 28, 2024. I use a MacBook Air M1 running macOS Tahoe 26.7.1. My current Microsoft Word version is 16.114.1 (Build…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-10-24T10:03:07.6333333+00:00
Noldy Mumu 0 Reputation points
answered 2026-10-24T10:37:44.9533333+00:00
DaveM121 (2) 17,105 Reputation points Volunteer Moderator
2 answers

Urgent need to access Licence

I have just downloaded Microsoft Office 2024 (one-off purchase) as Office 2021 is no longer supported. I have installed it on my Mac but get a message saying the License is not completed but have no way of getting to it to complete. I need access to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-24T10:03:00.0366667+00:00
Bob Kindred 0 Reputation points
answered 2026-10-24T10:36:07.6133333+00:00
DaveM121 942.2K Reputation points Independent Advisor
2 answers

Can Microsoft Word on Windows 11 handle Hindi Unicode and Kruti Dev 010 text in the same document?

Hello everyone, I'm looking for some guidance on handling Hindi text in Microsoft Word on Windows 11. I work with Hindi documents that use different font formats. Some use Unicode fonts like Mangal, while older documents use Kruti Dev 010. I understand…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-23T11:53:56.8033333+00:00
Huzaifa 0 Reputation points
commented 2026-10-24T10:26:13.7833333+00:00
Huzaifa 0 Reputation points
2 answers

activate Microsoft 365

I am having issues activating Microsoft 365 on my Mac. I've installed it twice but still no luck

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-24T09:48:26.94+00:00
SAROJ VELAMAKANNI 0 Reputation points
answered 2026-10-24T10:20:12.9066667+00:00
DaveM121 942.2K Reputation points Independent Advisor
0 answers

Office Installation Error 30015-13 & "Excel/Word/PowerPoint has run into an error" due to version conflicts

Hello Microsoft Community / Support Team, I am encountering issues involving license conflicts and a series of errors while attempting to install Microsoft Office on my Windows laptop. Chronology of the issue: I was initially using Microsoft Office…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-24T10:17:30.8866667+00:00
Khoirul Siregar 0 Reputation points
1 answer

Fix access to Microsoft Publisher

I have already put one book our using Publisher but now I can't edit my second copy as I am told that I have an unlicensed Product. Please help

Microsoft 365 and Office | Publisher | For home
asked 2026-10-22T17:41:05.1866667+00:00
Petra Wall 0 Reputation points
commented 2026-10-24T10:16:26.2933333+00:00
TonyinSomerset 0 Reputation points
2 answers

trouble editing and saving in Microsoft Home 2021 Word and PowerPoint

I'm having trouble editing and saving in Microsoft Home 2021 Word and PowerPoint. It has entered read-only mode; it stopped working, even with the perpetual version for the device. I have tried reinstalling the app using the account. I have tried…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-23T17:12:58.0666667+00:00
KALYAN DEEPAK 0 Reputation points
commented 2026-10-24T10:16:26.0133333+00:00
KALYAN DEEPAK 0 Reputation points
1 answer

Activate my existing perpetual licence

I own Office Home & Student 2021, which is listed in my Microsoft account. On my new Apple M5 Mac running macOS 26.6.2, Word version 16.114.1 says my Office 2021 licence is not supported and asks me to activate Microsoft 365. I have reinstalled…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-24T09:45:54.56+00:00
Lindy Rixon2308487FB 0 Reputation points
answered 2026-10-24T10:14:03.3466667+00:00
DaveM121 (2) 17,105 Reputation points Volunteer Moderator
1 answer

Microsoft word is not opening and showing an error message asking to repair

I am unable to open Microsoft Word on my Windows PC. Whenever I try to open it, an error message appears saying, “We’re sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result.” The…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-24T09:23:08.24+00:00
vikashini 0 Reputation points
answered 2026-10-24T09:57:48.8966667+00:00
DaveM121 942.2K Reputation points Independent Advisor
0 answers

upgrade your autocorrect!

One note autocorrect is absolutely useless - does not know that 'jornalist' is 'journalist' and a million more. upgrade for the love of all users.

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-10-24T09:52:56.3266667+00:00
L 0 Reputation points
0 answers

Unable to open Word file from my OneDrive

There's a Word file, created by me on a desktop PC that I no longer own and is now stored in my OneDrive, that I can't open. When I try to open it I get a message stating: "You can't access this site The action you're trying to perform is blocked…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-24T09:49:33.76+00:00
Gillian V 0 Reputation points
1 answer

Reinstate word functionality and stop trying to sell me 365

Reinstate word functionality and stop trying to sell me 365

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-24T09:45:36.4866667+00:00
Patrick Watson-Thorp 0 Reputation points
answered 2026-10-24T09:46:45.71+00:00

AI answer

2 answers

Just Signed up for updated Microsoft 365 But still can't access Word for editing, powerpoint, etc.

Hello - I understand Microsoft 2021 is no longer supported. So, per the prompt I signed up to activate Microsoft 365. I started the one month free trial and also put my credit card on file for the $99/year subscription. I then downloaded the apps on my…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-24T09:12:33.0966667+00:00
Gene Hull 0 Reputation points
answered 2026-10-24T09:44:17.9133333+00:00
DaveM121 942.2K Reputation points Independent Advisor
1 answer

Help needed: Remove orphaned OneDrive data on Mac (144 GB) — OneDrive won't launch

I'm using a MacBook Pro and have an old university OneDrive folder occupying approximately 144 GB of storage. I no longer have access to the university Microsoft account, and the OneDrive application won't launch. Most of the storage is taken up by…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-10-24T09:36:50.5366667+00:00
Lorenza Ippolito 0 Reputation points
answered 2026-10-24T09:37:11.67+00:00

AI answer

2 answers

Unable to access Microsoft 365 Developer Sandbox - Lost MFA Device - Sole Global Admin

I am the sole Global Administrator of my Microsoft 365 Developer Program tenant. I no longer have access to the Microsoft Authenticator registration used for MFA. No alternate authentication methods were configured and there are no additional Global…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-10-24T09:10:16.74+00:00
Kapil Pal 0 Reputation points
answered 2026-10-24T09:24:26.94+00:00
Darren Bruce 2,110 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

Support for Office 2021 ended, cannot edit existing excel or word files

Support for Office 2021 has ended and I can no longer edit existing Word or Excel files. How can this be corrected without upgrading to Microsoft 365?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-10-22T19:16:13.47+00:00
Brian McKerchar 30 Reputation points
commented 2026-10-24T09:20:27.7466667+00:00
Farisca U 0 Reputation points
2 answers One of the answers was accepted by the question author.

Signing In

I've just subscribed to Microsoft 365 Personal. I've tried to access Microsoft 365 and get this prompt So I'm paying monthly for something I can't access. Help!!!!

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-23T15:38:33.7966667+00:00
David Laing 20 Reputation points
accepted 2026-10-24T09:12:50.85+00:00
David Laing 20 Reputation points
1 answer

Unable to Install and Activate Office Home & Student 2019 for Mac

I purchased Microsoft Office Home & Student 2019 for Mac, and the purchase is visible in my Microsoft account order history. The order was completed on December 23, 2020. I am using macOS Sequoia. When I try to download and activate Office Home &…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-24T08:40:46.7533333+00:00
adriansah 0 Reputation points
commented 2026-10-24T09:03:55.9933333+00:00
DaveM121 (2) 17,105 Reputation points Volunteer Moderator
3 answers

Office Home & Student 2021 shows "No License Found" on new Mac after support ended

I have Office Home & Student 2021 (one-time purchase, added to my Microsoft account in 2022). I installed Office on a new MacBook using the "Download and install for Mac" option in my account. Word for Mac (version 16.114) shows…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-19T12:50:53.35+00:00
ILHAM BINTANG 10 Reputation points
commented 2026-10-24T08:49:03.8633333+00:00
taufik hidayat 0 Reputation points