484,134 questions with Microsoft 365 and Office-related tags

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Can I sign out on devices remotely through my account

I what to sign out of a dive that I don’t have access to anymore Moved from: Microsoft Security | Microsoft Identity Manager

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-07T21:13:32.84+00:00
Jed Devine 20 Reputation points
edited the question 2026-07-25T01:19:39.2466667+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
1 answer

My father's account has been compromised and I need HELP

My father's account was compromised. The title says it. When we go to log onto his account online, it says the PW we have is wrong (to be clear, we know for a fact it's accurate, don't ask how). When it says we need to send a reset email the @email.com…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-04T01:07:35.5633333+00:00
Seth Jefferies 5 Reputation points
edited the question 2026-07-25T01:17:38.5966667+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft account security breach.

Hi have an account problem I was just playing mc when I got notified my passkey was removed and a verification app was added this was not me. this was done 3hr ago and I need a person to help me have spent the last 3hr trying to fix it with the ai…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-22T01:11:30.3366667+00:00
WIll Walter 0 Reputation points
edited the question 2026-07-25T01:13:14.8066667+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
1 answer

AADSTS1002014: Unable to complete request. The request was invalid since domain_hint and opaque login_hint cannot be used together.

We pay $18 a month and can't access Office 365. Is this because I was recently given an account ******@twgs.qld.edu.au? But now wish to log in to account of ******@gmail.com? Request Id: 1b67d135-ce63-44ba-a711-054201281c00 Correlation Id:…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-25T00:26:54.5966667+00:00
Michael Murtagh 0 Reputation points
answered 2026-07-25T01:11:29.33+00:00
EmilyS726 251.1K Reputation points Independent Advisor
1 answer

How to remove the "update your plan" on top of office 365

I want to remove this button.Imagem1.png

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-07-25T00:34:04.19+00:00
Guilherme C Buffara 0 Reputation points
answered 2026-07-25T01:09:30.2633333+00:00
Jade Ng 13,980 Reputation points Microsoft External Staff Moderator
1 answer

Whats more better for a lawyer, 2024 or 365 ?

Hi im just curious if the 365 is more reasonable for a lawyer or purchasing a perpetual 2024 license for a single device Thanks and Regards [Moderator's note: personal info removed]

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-24T22:50:56.1266667+00:00
Prakhar Rai 0 Reputation points
edited an answer 2026-07-25T01:09:27.3633333+00:00
Huy-K 13,800 Reputation points Microsoft External Staff Moderator
1 answer

cara ubah langganan msoffice dari perorangan ke family

hai mau minta tolong saya pengguna MacBook air setahun yang lalu saya berlangganan msoffice perorangan dalam setahu berapa hari yang lalu saya bayar melalui gopay untuk beli msoffice family bukti bayar sudah ada di gopay tapi saya belum bisa pergunakan…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-07-23T18:28:16.5+00:00
Ferry Lim 0 Reputation points
commented 2026-07-25T01:03:24.14+00:00
Xavier-D 10,315 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive Recovery

Yesterday I accidentally deleted Xbox clips and photos from my OneDrive folder on my Mac. The files are not in the OneDrive Recycle Bin. “Restore your OneDrive” fails because the verification pop-up says “Something went wrong.” Is there any way Microsoft…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-23T18:27:38.58+00:00
Hassan Nasser 0 Reputation points
commented 2026-07-25T01:02:41.54+00:00
Xavier-D 10,315 Reputation points Microsoft External Staff Moderator
1 answer

My Notebooks inside the Main Notebook in one note disappeared

Actually my phone lost. and i signed in in my new phone. i got an issue with my one-note notebooks. first they said i cannot access them. when i clicked one by one on those notebooks they get and error. it said they moved or deleted. it gives an error…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-07-23T18:10:29.6633333+00:00
Waji Kazmi 0 Reputation points
commented 2026-07-25T01:02:18.4666667+00:00
Xavier-D 10,315 Reputation points Microsoft External Staff Moderator
1 answer

Web help in sidebar doesn't work in Office 2021

Office 2021 support window hasn't ended yet, but web helper in sidebar stopped working. Instead of proper help it shows "Help is available on the web" stub. This is help link that Excel 2021 generates for SUM function. Instead of leading to…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-07-23T20:51:36.2966667+00:00
Ilya 0 Reputation points
commented 2026-07-25T01:00:57.5+00:00
Xavier-D 10,315 Reputation points Microsoft External Staff Moderator
2 answers

Laptop app spreadsheet changes not merging with OneDrive spreadsheet

My local MacBook Pro Excel app is stuck on the 'Performing Cleanup' for one excel spreadsheet. It has not merged changes to my OneDrive. I have the AutoSave on at all times. This is the second time it has happened, the first time on a separate…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-22T09:42:28.1766667+00:00
K Harris 0 Reputation points
commented 2026-07-25T00:52:43.1866667+00:00
Xavier-D 10,315 Reputation points Microsoft External Staff Moderator
2 answers

No longer able to access my Personal Vault on my MacBook Air

For approximately the last 7 days, I have not been able to access my personal vault on my MacBook Air. I AM ABLE TO ACCESS my Personal Vault using my iPhone 16, but NOT using my MacBook Air. I have tried the following without success: I have made…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-18T05:56:28.32+00:00
Matt B 0 Reputation points
edited a comment 2026-07-25T00:51:01.0133333+00:00
kcbudyzr 0 Reputation points
2 answers

Re-activating Office 2019 for MAC

When i click on activate within Excel... it won't login to my account?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-07-08T18:45:49.3633333+00:00
Barbara Huff 0 Reputation points
commented 2026-07-25T00:48:44.9033333+00:00
Xavier-D 10,315 Reputation points Microsoft External Staff Moderator
1 answer

word for mac keeps double blue underlining a word that is in english but gets flagged anyway

The word reparation is double blue underlined and the suggestion for changing it is preparation, which, of course, is totally ridiculous. Nothing seems to work to rid this document from the flagging.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-07-22T12:18:26.1866667+00:00
Roger Bencivenga 0 Reputation points
commented 2026-07-25T00:46:05.9766667+00:00
Xavier-D 10,315 Reputation points Microsoft External Staff Moderator
0 answers

SharePoint blocked with "Access Denied" due to Acceptable Use Policy on Microsoft 365 Developer account

Hello, I am unable to access my SharePoint site on my Microsoft 365 Developer account. Whenever I try to open SharePoint, I receive the following message: Access Denied This page has been blocked as it violates the Acceptable Use Policy located in the…

Microsoft 365 and Office | SharePoint | Development
asked 2026-07-25T00:44:22.1166667+00:00
Christian Tatla 0 Reputation points
1 answer

Azure Admin Account Reset

Hi, I have a domain name along with the tenant ID. the customer had given us GDAP which expired, currently no one has the access to login into that tenant. what should I do now?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-24T14:39:28.91+00:00
Mayank Vadhavana 0 Reputation points
commented 2026-07-25T00:41:27.4+00:00
Mayank Vadhavana 0 Reputation points
0 answers

Unable to switch to 365 Personal

I am previously using 365 Family and I was given free 365 Personal which i want to switch to. However, when i try to update it, the following error pop up Hang on to your product code... You've chosen to switch to Microsoft 365 Personal You'll…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-25T00:33:26.6266667+00:00
Sky Lee 0 Reputation points
edited the question 2026-07-25T00:38:31.3166667+00:00
Stefan Blom 346.1K Reputation points MVP Volunteer Moderator
1 answer

Lost Microsft Forms Survey Reponses

I think I know the answer, but when I duplicated a Microsft Forms survey to use for another constituency, and deleted the responses from the copy, the responses dissapeared from both. I haven't opened the survey responses in Excel recently. Any hope I…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-07-24T22:52:01.5933333+00:00
Mary Yeko 0 Reputation points
answered 2026-07-25T00:38:18.01+00:00
Jade Ng 13,980 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access Microsoft Account and Recover Office License

Dear Microsoft Support Team, I purchased an HP laptop approximately five years ago, and it came with a Microsoft Office license. At the time of purchase, I was provided with a Microsoft account to activate Office. Recently, I reset my laptop, and I am…

Microsoft 365 and Office | Other
asked 2026-07-22T14:39:40.6066667+00:00
SUNIL KANAMADI 0 Reputation points
edited a comment 2026-07-25T00:38:06.34+00:00
Xavier-D 10,315 Reputation points Microsoft External Staff Moderator
2 answers

Cannot edit or save documents on Microsoft Word

When trying to install updates for Microsoft Word and Microsoft Excel, keep getting "update error" message. Can open, view, or print but cannot edit or save documents

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-07-24T00:09:18.2166667+00:00
Sally Skees-Helly 0 Reputation points
edited the question 2026-07-25T00:28:54.5633333+00:00
Suzanne S Barnhill 278.4K Reputation points MVP Volunteer Moderator