Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,255 questions
477,760 questions with Microsoft 365 and Office-related tags
2 answers
Trying to Install Office 2024, but Installer prompts say Office 365
I purchased Office 2024 and installed it on a new Mac. However, the installer said I was installing an Office 365 product. When I go into Word, I see a message to activate Office 365 to edit or create documents. My installation includes Word, Excel,…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-07T21:17:48.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gary Tandberg
0
Reputation points
commented 2026-06-15T21:24:02.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 93%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Spell
0
Reputation points
2 answers
one drive not appearing in explorer
it was working just a few minutes ago, then updated. now, nothing. how can i see my one drive in explorer?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,543 questions
asked 2026-06-15T19:20:01.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 46%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jose Rodriguez
0
Reputation points
commented 2026-06-15T21:23:44.3433333+00:00
EmilyS726
239.7K
Reputation points
Independent Advisor
1 answer
I don’t remember the Microsoft Family Safety organizer email
Hello, I need help with Microsoft Family Safety. Some time ago, I created a Microsoft family account and paid for a family subscription, but I forgot which Hotmail/Outlook email address I used as the family organizer. The issue is that I now need to give…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
231 questions
asked 2026-06-15T21:22:12.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 69%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Daniel Oncebay
0
Reputation points
answered 2026-06-15T21:22:36.7733333+00:00
AI answer
1 answer
new purchased redeemed to incorrect account
how do it get to talk to a live phone conversation to correct redemption error
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,338 questions
asked 2026-06-15T21:21:49.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 91%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kate Campbell
0
Reputation points
answered 2026-06-15T21:22:06.72+00:00
AI answer
1 answer
Office Home & Business 2024 for Mac OS
I purchased Office Home & Business 2024 for Mac OS. When I install it, the Word About says, “Version 16,109.3. License: Office Home & Business 2021.” It’s the same version that I had purchased in 2022. What's up?
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,466 questions
asked 2026-06-15T21:21:04.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 81%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tom Schrader
0
Reputation points
answered 2026-06-15T21:21:29.0733333+00:00
AI answer
2 answers
How to fix file path / naming issues on one drive.
Hi All, We have an issue with our company one drive file path being too long. Current path is: C:\Users\UserName\OneDrive - Company Name LLC\Company Owner's Name - files - Company Name\ What I'd like to do is remove the last piece of the path so it it…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,953 questions
asked 2026-06-15T19:15:53.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 7.000000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Charlie Gonzales
0
Reputation points
answered 2026-06-15T21:20:09.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Ian-Ng
13,775
Reputation points Microsoft External Staff
Moderator
2 answers
SPCX not available in Excel Stocks data type
When will SPCX (Space Exploration Technologies) be available in Excel Data Selector?
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
667 questions
asked 2026-06-15T21:16:40.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 18%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Cary Newman
0
Reputation points
answered 2026-06-15T21:18:48.31+00:00
Cary Newman
0
Reputation points
2 answers
Tenant recovery / Global Admin restoration for an orphaned Microsoft 365 tenant - I am the domain owner, have no admin, and control DNS
I am the legal owner of the domain peterelliot.org and of the Microsoft 365 / Exchange Online tenant built on it (primary account UPN: [Moderator note: Personally Identifiable Information removed]@peterelliot.org). I need tenant recovery: restoration of…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,920 questions
asked 2026-06-15T20:29:23.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 76%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Peter J Elliot
0
Reputation points
edited the question 2026-06-15T21:15:38.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
14,385
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft subscription
I have a subscription to Microsoft 365 Family for $129.99/year and also, I see a subscription for Premium membership for $4.99/monthly. What is this Premium Membership for? Why am I being charged $4.99/month? Thanks, James H Hall jamesh,******@gmail.com
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,985 questions
asked 2026-06-15T21:08:58.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 60%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
James Hall
0
Reputation points
answered 2026-06-15T21:15:04.1733333+00:00
James Hall
0
Reputation points
2 answers
How fix my word
Word has error as a result of this Error I can't repair Microsoft word.
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,173 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 25%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
2 answers
I can't get files to save into my OneDrive nor can I get OneDrive to open to my documents
I can't save into one drive and can't open files in OneDrive unless I am in Word.....the SOMETIMES it will let me open a file. This is so frustrating to try and get help with something!
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,953 questions
asked 2026-06-15T19:02:03.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Karen Copley
0
Reputation points
answered 2026-06-15T21:14:11.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay Tr
12,715
Reputation points Microsoft External Staff
Moderator
2 answers
I am a Senior, have an acct with Microsoft 365, how do I speak to an Agent please
I am a Senior, have an account with Microsoft 36 and need to ask an Agent a question please
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,338 questions
asked 2026-06-15T20:25:12.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Patricia Champagne
0
Reputation points
answered 2026-06-15T21:11:42.9066667+00:00
John Jefferson Doyon
73,225
Reputation points
Independent Advisor
1 answer
Mein Dokument ist weck und kann nicht mehr geöffnet werden.
Sehr geehrte Damen und Herren, mein Dokument ( Kinder mail.docx ) ist verschwunden, ich kann es wenn ich Word öffne unter zuletzt verwendet noch sehen, mir wird auch gesagt das es noch auf dem Schreibtisch ist. links sehe ich das Dokument mit einem…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,354 questions
asked 2026-06-15T21:09:18.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 90%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Robert Rominger
0
Reputation points
answered 2026-06-15T21:09:44.1833333+00:00
AI answer
0 answers
redeemed to wrong account accidently
redeemed a new purchase to the incorrect account. How do it get it put on the correct account? has not been downloaded.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,060 questions
asked 2026-06-15T21:08:25.88+00:00
Kate Campbell
0
Reputation points
answered 2026-06-15T21:08:33.69+00:00
AI answer
1 answer
Unauthorized monthly charge from Microsoft
Why am I being charged $1.99 on the 15th of each month by Microsoft? I didn't sign up for any subscriptions or services.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,338 questions
asked 2026-06-15T20:59:03.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 38%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Daniel Delisi
0
Reputation points
answered 2026-06-15T20:59:24.8833333+00:00
AI answer
1 answer
Office 2013 download
I have an old office download from 2013, I believe I would like to re download but can't find it. How do I go about locating it.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,784 questions
asked 2026-06-15T20:51:41.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Rick Williams
0
Reputation points
edited the question 2026-06-15T20:53:21.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot returning error "something went wrong"
issue with co-pilot plug in on edge , as well as the application itself on my machine. When using co-pilot to summarize a massive email, I get a response started to be generated and once it seems to be close to being done, it disappears and says…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,920 questions
asked 2026-06-15T16:28:40.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Baez, Jensi
0
Reputation points
edited an answer 2026-06-15T20:45:26.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vy Nguyen
11,485
Reputation points Microsoft External Staff
Moderator
4 answers
request refund on visio plan 2
Hello, I purchased Visio Plan 2 using my billing email [Moderator note: Personally Identifiable Information removed], but I am unable to access the subscription. Microsoft created a work/school account for the subscription, but I cannot identify the…
Microsoft 365 and Office | Visio | Other | Other
Microsoft 365 and Office | Visio | Other | Other
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
63 questions
asked 2026-06-15T19:48:31.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 60%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael MacDonald
0
Reputation points
edited an answer 2026-06-15T20:44:51.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alexis-NG
16,525
Reputation points Microsoft External Staff
Moderator
1 answer
Problems with Outlook 365 on new laptop
I have just bought a new laptop. I have a annual paid-for subscription to Microsoft 365 Personal (permits use on up to 5 devices - I have only 2). I have installed Microsoft 365 to my new laptop, and run the OfficeSetup.exe file. However, on my old…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,338 questions
asked 2026-06-15T19:55:08.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 79%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gill Sinclair
0
Reputation points
answered 2026-06-15T20:40:23.67+00:00
EmilyS726
239.7K
Reputation points
Independent Advisor
2 answers
How fix my word
Dear Team, My word has run into an error that is preventing it from working correctly. Word will need to be closed as a result of this error so I would like you to repair this problem. Thanks so much for your concern and support
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,173 questions