473,609 questions with Microsoft 365 and Office-related tags

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4 answers

OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

We are currently experiencing an issue where the OneDrive status column/icons are not showing on many computers. This happens on both existing laptops used daily and newly set up laptops during the first-time sync. Although files are still syncing to the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T02:19:50.7133333+00:00
Apichai Jaihao 35 Reputation points
commented 2026-05-19T04:42:00.5666667+00:00
Norah-L 6,265 Reputation points Microsoft External Staff Moderator
2 answers

Power Automate - Convert HTML to PDF outputting a blank page

Yesterday, my flow randomly started giving me a blank page. I changed nothing from the regular sequence. My HTML file is being created successfully. Do you have some ideas on what is happening?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-16T21:26:57.48+00:00
Yann Dimitri Tchoteu Nitcheu 5 Reputation points
commented 2026-05-19T04:35:59.9166667+00:00
Rajesh Kumar Kumawat 0 Reputation points
2 answers

OneDrive for Mac: 3 residual CloudStorage folders impossible to delete after full uninstall — "Resource deadlock avoided" (macOS Tahoe 26.3.1)

Environment MacBook Air M4 macOS Tahoe 26.3.1 (25D2128) OneDrive version: 25.222.1112 (now fully uninstalled) FileVault enabled Problem After fully uninstalling OneDrive and all Microsoft Office apps, three folders remain in ~/Library/CloudStorage…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-11T08:28:44.6766667+00:00
AdrienMuller-4493 0 Reputation points
edited a comment 2026-05-19T04:34:39.03+00:00
L6IT 0 Reputation points
7 answers One of the answers was accepted by the question author.

Mouse pointer blinking too many times in MS Word

In MS Word, each time I press a key on my keyboard my mouse pointer blinks. The following are things I tried but that did not resolve the issue: Opened Control Panel -> Searched "Mouse" -> Selected "Change mouse settings"…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-04-22T11:20:28.56+00:00
Vivek 60 Reputation points
answered 2026-05-19T04:30:15.31+00:00
Lester Bernard Reyes 79,530 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

Cannot login to https://login.microsoftonline.com/

Error Code: 399287 Request Id Correlation Id Timestamp tenant [PII removed].onmicrosoft.com

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-05-15T04:46:22.51+00:00
commented 2026-05-19T04:30:13.6933333+00:00
Hani-Ng 10,965 Reputation points Microsoft External Staff Moderator
0 answers

Unable to activate 2nd licence for Office 24 on 2nd device

I purchased 2 licences for Office 24, 1 for my desktop iMac and 1 for my MacBook. Successfully installed on my iMac but when I go to install on my MacBook I'm not given the option to pick the 2nd licence number so when I try to activate Office 24 on my…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-19T04:02:58.65+00:00
Janet Eckhardt 0 Reputation points
commented 2026-05-19T04:29:07.23+00:00
Janet Eckhardt 0 Reputation points
2 answers

Have a reoccurring charge every month for account I don’t have

Every month I am charged for a business account. I tried to logon and it tells me I don’t have the proper email address. I don’t have a business account email and I don’t know where this charge originally came from. I’ve been trying for months to cancel…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-13T05:47:04.05+00:00
Coach Laura Mahoney 0 Reputation points
commented 2026-05-19T04:20:06.1066667+00:00
Sophie N 14,870 Reputation points Microsoft External Staff Moderator
2 answers

One Drive sign in

I have problem signing in Onedrive, this message " 503 service unavailable" was shown. Other account sign in got no issue.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-19T03:44:13.2533333+00:00
Raymond Liew 0 Reputation points
answered 2026-05-19T04:19:43.06+00:00
Estrella721 37,885 Reputation points Independent Advisor
1 answer

Excel on my mac is no longer supported

I need help because my excel files crash when I try to search And when i go to help it says my product is no longer supported

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-05-19T04:13:51.39+00:00
sean walsh 0 Reputation points
answered 2026-05-19T04:15:22.2466667+00:00
Gajendra Singh 0 Reputation points
2 answers

ms word do not working proparly

do not working proper way to use ms word in last one weak

Microsoft 365 and Office | Word | Other | Other
asked 2026-05-19T03:36:48.9666667+00:00
om shiv 0 Reputation points
answered 2026-05-19T04:15:02.9866667+00:00
Estrella721 37,885 Reputation points Independent Advisor
1 answer

no admin privileges for the Office 365 I subscribe to because I am assigned as a user of UT's Microsoft apps for enterprise

I have an active subscription to Office 365 for my sole proprietorship. I pay a fee for it every month. On the invoices, it is identified as Office 365 Global/Microsoft 365 Apps for business. I am running Windows 11 version 25H2 OS build…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-19T04:06:19.69+00:00
Kirsten Rosselot 0 Reputation points
answered 2026-05-19T04:06:33.73+00:00
Q&A Assist
2 answers

Recuperar cuenta de Microsoft bucle infinito de Authenticator

He perdido la cuenta de Authenticator de mi cuenta y ahora no puedo iniciar sesión desde ningun dispositivo porque pide autenticación con Authenticator necesito ayuda urgente para no tener que eliminar mi cuenta además he pagado mi suscripción y no he…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-14T23:22:42.8266667+00:00
Dagmara Grant 0 Reputation points
commented 2026-05-19T04:00:43.83+00:00
Vivian-HT 15,860 Reputation points Microsoft External Staff Moderator
1 answer

no puedo acceder a mi autenticador de microsoft, lo cual perjudica mis estudios a el no poder ingresar , solicito una ayuda urgente

Moved from Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-18T03:08:25.27+00:00
Maria Fernanda Monrroy Fraile 0 Reputation points
commented 2026-05-19T03:48:44.85+00:00
Jade Ng 11,510 Reputation points Microsoft External Staff Moderator
2 answers

How can we continue to use Microsoft Office and OneDrive as a nonprofit organization?

As a nonprofit organization, we had been using 10 free Microsoft Office Business accounts, but suddenly we can no longer access Microsoft Office 365, including OneDrive. We were using the [Moderator note: Personally Identifiable Information removed] It…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-19T01:07:54.0333333+00:00
JEHUN LEE 0 Reputation points
edited an answer 2026-05-19T03:41:59.8966667+00:00
Sophie N 14,870 Reputation points Microsoft External Staff Moderator
2 answers

How to exit formula mode for numbers mode in 2024

I had a formula loop problem and switched to the formula mode. Hopefully I have corrected the formula problem and now wish to return to the numbers format. I have not been able to do so. I have windows 10 and have been advised that windows 10 in now…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-18T20:03:59.59+00:00
Milford Crocker 0 Reputation points
edited an answer 2026-05-19T03:35:09.4566667+00:00
Norah-L 6,265 Reputation points Microsoft External Staff Moderator
1 answer

Getting Publisher 2021 with disk backup

I purchased Publisher before Microsoft aquired it. I am deeply saddened that Publisher is being retired. How do I get a standalone version, with disk backup for use into the future? I've looked at what has been said, but it is SO UNCLEAR as to how to do…

Microsoft 365 and Office | Publisher | For home
asked 2026-05-19T01:27:39.9966667+00:00
Geoff PAus 0 Reputation points
answered 2026-05-19T03:35:05.0266667+00:00
Marcin Policht 89,820 Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

I cannot type a 3-digit number in a chart in PowerPoint

I cannot type a 3-digit number in a chart in PowerPoint. Each number overwrites the other, leaving a one-digit number. This has never happened to me before. What could this be? Is it a hidden setting on my keyboard?

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-05-18T17:42:49.29+00:00
Eileen D Tuggle 0 Reputation points
commented 2026-05-19T03:33:14.3+00:00
Norah-L 6,265 Reputation points Microsoft External Staff Moderator
3 answers

How to remove thousands of horizontal lines from a Word document?

I tried using the Dictate tool for the first time and it added thousands of horizontal lines to my Word document. There are now hundreds of pages of lines interspersed throughout the actual text. How can I remove all of these? The document keeps freezing…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-17T05:14:59.3966667+00:00
Victoria Harris 0 Reputation points
answered 2026-05-19T03:24:40.0466667+00:00
Victoria Harris 0 Reputation points
2 answers

Best Way to Create Digital Receipts on Windows PC?

Hi everyone, I’m looking for a simple and secure way to create professional digital receipts on Windows for small business and personal use. I came across some online tools like Receipt Maker, but I’d like to know if there are any Microsoft-recommended…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-05-19T01:17:56.1366667+00:00
Steve Jack 20 Reputation points
edited an answer 2026-05-19T03:11:18.96+00:00
Huy-K 11,865 Reputation points Microsoft External Staff Moderator
1 answer

Why the "Data from Picture: feature is not working in Excel? It is stuck at 20% and not moving forward and stuck forever.

Why the "Data from Picture: feature is not working in Excel? It is stuck at 20% and not moving forward and stuck forever.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-18T05:42:42.96+00:00
Kokkula Umakanth 0 Reputation points
answered 2026-05-19T03:05:52.61+00:00
TUTUP Kaartitth 0 Reputation points