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changing administrator of a subscription

I have a company which uses Miscosoft 365 professional, and I don't know who is the administrator. I was abroad for 4 years, and the company had very small activity. The payments were done (by debit of a credit card) and I don't know how long this will…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-02T16:07:42.6333333+00:00
Sara da Costa Lopes 0 Reputation points
answered 2026-11-02T19:03:06+00:00
Deogratias 0 Reputation points Independent Advisor
2 answers

I am having trouble adding my husband to my 365 personal acct. I need to chat wtih someone.

I have tried several times to invite my husband to be a member of my 365 account. It is now working. I need someone to guide us through.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-02T14:57:53.93+00:00
Lisbeth Loughran 0 Reputation points
edited an answer 2026-11-02T19:02:06.4366667+00:00
Stefan Blom 356.7K Reputation points MVP Volunteer Moderator
1 answer

Having trouble activating MS365 on my Mac desktop

Just today, I got a subscription to MS365 Personal, and I've been trying to activate the MS Office software on my Mac desktop. I deleted all the old MS Office stuff, rebooted the computer, went back into my MS365 account, downloaded all the MS Office…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-02T19:01:15.3766667+00:00
Kevin Morrow 0 Reputation points
answered 2026-11-02T19:01:36.2633333+00:00

AI answer

2 answers

how add my Microsoft Office 2024 LTSC license in my microsoft account

how add my Microsoft Office 2024 LTSC license in my microsoft account

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-02T15:09:54.53+00:00
prafulla kumar 0 Reputation points
answered 2026-11-02T19:00:41.36+00:00
Stefan Blom 356.7K Reputation points MVP Volunteer Moderator
3 answers

How do I know if an email from Microsoft is genuine

I have received an email looking for payment of an outstanding invoice although my account has been paid.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-02T18:05:57.9966667+00:00
Sean Hyde 0 Reputation points
answered 2026-11-02T18:59:34.1633333+00:00
Aaron Inman 0 Reputation points
2 answers

Urgent full refund request – Microsoft 365 Family subscription not intended or used

Hello Microsoft Support Team, I am requesting urgent assistance with a full refund of 693.09 RON (approximately €129) for a Microsoft 365 Family subscription. On August 20, 2026, I intended to purchase additional cloud storage for my personal use.…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-02T15:25:02.4066667+00:00
Badea Daniela 0 Reputation points
answered 2026-11-02T18:58:55.1233333+00:00
Stefan Blom 356.7K Reputation points MVP Volunteer Moderator
4 answers One of the answers was accepted by the question author.

Trying to cancel one of two 360 accounts

I have two 360 personal accounts I want to cancel one of them. One was billed to me on October. 23 2026 I don't recall where I bought it from or why I have it. The other I bought when purchasing a new MAC at Best Buy on Feb 9, 2026 I will bet billed for…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-02T18:20:58.7733333+00:00
Marc Bowen 0 Reputation points
answered 2026-11-02T18:58:30.9233333+00:00
DaveM121 945.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

in power point, the pause before progressing to the next slide

After the audio ends the pause before advancing to the next slide is not uniform. Using a Mac with Tahoe 26.6.2

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2026-11-02T18:44:06.38+00:00
Phil Roth 0 Reputation points
accepted 2026-11-02T18:57:49.43+00:00
Phil Roth 0 Reputation points
3 answers

MICROSFT IS MISBEHAVING. HOW DO I MAKE A COMPLAINT

I would like to raise a formal complain tas the service i have been given is very bad. PLS CAN SOMEONE SUGGEST LINKS AS HOW I GO ABOUT DOING DO SO?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-02T15:21:19.7233333+00:00
Nitin Shah 0 Reputation points
answered 2026-11-02T18:56:09.4666667+00:00
Stefan Blom 356.7K Reputation points MVP Volunteer Moderator
2 answers

How to register cowork so that it will work

I have Office 365 through a godaddy subscription and I am attempting to get co-work to register but I will not and I have tried every option I can find online. Please assist me in getting this to work

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-02T18:41:30.8166667+00:00
Glen E. Bryant III "Trae" 0 Reputation points
answered 2026-11-02T18:55:51.17+00:00
Aaron Inman 0 Reputation points
2 answers

Trouble signing into word and powerpoint on my desktop

Request Id: [Moderator note: personally identifiable Information removed] Correlation Id: [Moderator note: personally identifiable Information removed] Timestamp: 2026-11-01T21:20:04Z Message: AADSTS70008: The provided authorization code or refresh…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-11-01T21:25:14.8+00:00
Jazi Barela 0 Reputation points
commented 2026-11-02T18:53:48.8466667+00:00
Ruby Nguyen 3,560 Reputation points Independent Advisor
2 answers

how to get outlook notes to transfer to new iphone?

I have many notes in my Microsoft Outlook account that have not copied to new iPhone.

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-11-01T17:23:57.1833333+00:00
Marcia Kaplan 0 Reputation points
commented 2026-11-02T18:51:10.93+00:00
Ruby Nguyen 3,560 Reputation points Independent Advisor
1 answer

Change account from business to personal.

I cannot activate Dictate because Microsoft considers my account a Business account. I pay for it and it is a personal account. How can I get the account to be considered by Microsoft as a Personal account?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-02T18:50:06.67+00:00
Bob Schuyler 0 Reputation points
answered 2026-11-02T18:50:50.21+00:00

AI answer

1 answer

Office 365 will not update on Mac

updates to office 365 get to one or two seconds and then freeze. Office will not update. I have tried all the DIY solutions suggested by online help--to no avail.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-02T16:09:04.5366667+00:00
dorsey smallwood 0 Reputation points
commented 2026-11-02T18:50:05.29+00:00
Aaron Inman 0 Reputation points
2 answers

Word and Excel will not open

Suddenly I cannot open Microsoft Word or Excel. I am on auto renewal payments. I can open other programmes, so do not understand by Microsoft programmes are not available. Reg

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-02T16:46:23.6433333+00:00
Reg Mathews 0 Reputation points
edited the question 2026-11-02T18:50:03.48+00:00
Charles Kenyon 171.6K Reputation points Volunteer Moderator
1 answer

Word documents won’t print from my tablet

Why can’t I print word documents using my Samsung tablet

Microsoft 365 and Office | Word | For home | Android
asked 2026-08-10T15:28:05.02+00:00
VICTORIA HAMILL 0 Reputation points
commented 2026-11-02T18:49:11.7733333+00:00
Stefan Blom 356.7K Reputation points MVP Volunteer Moderator
0 answers

INVOICING TO A COMPANY IN ITALY

I WOULD LIKE TO RECEIVE INVOICES TO MY COMPANY AND NOT AS PRIVATE PERSON

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-02T18:30:27.9766667+00:00
pietro Mancuso 0 Reputation points
commented 2026-11-02T18:48:36.5833333+00:00
Kai-L 20,975 Reputation points Microsoft External Staff Moderator
2 answers

customer service

Hi How can I get in contact with customer support via phone from the uk

Microsoft 365 and Office | Other
asked 2026-05-06T17:42:42.7533333+00:00
L 0 Reputation points
commented 2026-11-02T18:46:51.81+00:00
Stefan Blom 356.7K Reputation points MVP Volunteer Moderator
2 answers

Create table with default custom table style

Create table with default custom table style: When I create a new table, it is set to use the default custom style, but what happens is that the table doesn't use that custom style fully until I "Clear All Formatting" on that table. How can I…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-15T15:13:43.8233333+00:00
Todd Morgan 0 Reputation points
edited a comment 2026-11-02T18:45:18.7866667+00:00
Charles Kenyon 171.6K Reputation points Volunteer Moderator
1 answer

Powerpoint will let me use a school account even though it is logged in.

Correlation Id: deede7f2-1bbf-4b85-be2d-b133a547debf Timestamp: 2026-11-02T18:28:46.000Z DPTI: 07ba36abc72546119edf7d1ebf0f6cad9dca7ad8d988641aa748dcf98b784347 Message: An unexpected error occurred. Tag: 7ita9 Code: 3399811147

Microsoft 365 and Office | PowerPoint | For education | Other
asked 2026-11-02T18:31:31.8066667+00:00
Sophia Reed 0 Reputation points
answered 2026-11-02T18:34:42.75+00:00
Md. Mirajul Islam 0 Reputation points