479,599 questions with Microsoft 365 and Office-related tags

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1 answer

I want to cancel my subscription

Payment has been taken from my credit card yesterday. I am now a widow and need to cancel the yearly subscription please give me help in doing so.

Microsoft 365 and Office | Other
asked 2026-06-28T17:33:17.83+00:00
sheila Richardson 0 Reputation points
answered 2026-06-28T18:06:41.29+00:00
Darhyl Amizola 45,210 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

"Remove consent" not available - Microsoft Family Safety

My son forgot his password for his account, so I'm trying to remove his old account from Family Safety in order to add his new account. I have stopped sharing the Microsoft 365 Family with his old account, but when I try removing his old account from the…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-03-11T02:23:57.81+00:00
Justin Hill 20 Reputation points
commented 2026-06-28T18:05:49.12+00:00
Lady Ana 0 Reputation points
0 answers

I'm going to crash out. I need a human.

I have done everything imaginable to try and contact a human being at microsoft to help me reset my children's passwords. I know exactly what I made the passwords, however they do not work and there is no way to change them on the parent dashboard. What…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-28T18:01:22.4566667+00:00
Cory Karl 0 Reputation points
1 answer

Almost all of my onedrive files appear completely gone! NEED TO SPEAK TO A HUMAN TO GET HELP

I opened up my onedrive storage to access some document files, only to find that all of the documents within the folder have disappeared. I checked all of my other folders and those are empty as well. They are not in the recycle bin, and they are not in…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-06-24T22:35:13.8766667+00:00
David Roast 0 Reputation points
commented 2026-06-28T18:01:19.8833333+00:00
David Roast 0 Reputation points
1 answer

Removing Organizer and Members from Family Safety Account

I'm looking for assistance with removing Myself, the organizer, and 2 cild accounts from my family safety account. In order to remove myself I need to remove the consent from my child's accounts. They system is not giving me the option to remove consent…

Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS
Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

44 questions
asked 2026-06-25T20:23:50.1+00:00
Mirikle Charles 0 Reputation points
commented 2026-06-28T17:44:02.98+00:00
EmilyS_726 21,005 Reputation points Volunteer Moderator
2 answers

I cant remove someone from my family

I need to manage the consent of one of my accounts and whenever i click that button on the family page it sends me to a blank screen with a link back to the page that sent me there

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

241 questions
asked 2026-06-27T22:12:11.9733333+00:00
Dalf Hammerich 0 Reputation points
commented 2026-06-28T17:42:57.5333333+00:00
EmilyS_726 21,005 Reputation points Volunteer Moderator
2 answers

"I am the organizer of my Microsoft family group, but I am unable to remove members or leave the group because of a persistent parental consent error. I have already attempted to remove consent via the dashboard, but the system is blocking the action. Ple

<PII removed>

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-24T16:31:34.91+00:00
Ram Mahato 0 Reputation points
edited the question 2026-06-28T17:41:36.61+00:00
EmilyS_726 21,005 Reputation points Volunteer Moderator
1 answer

Can't remove child account from family

Everytime I try to i'm hit with this screen which doesn't give me the option

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-28T17:19:48.4566667+00:00
Kit Ibbott 0 Reputation points
answered 2026-06-28T17:39:11.6866667+00:00
EmilyS_726 21,005 Reputation points Volunteer Moderator
0 answers

Zoom settings missing from excel in browser

Hi! I'm using excel in a firefox browser and the zoom controls are missing. All of the simple troubleshooting solutions don't work - there is no zoom slider along the bottom of the webpage, no zoom field in the view tab, searching "zoom" with…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-06-28T17:38:33.8033333+00:00
Simba 0 Reputation points
2 answers

How do I connect with, or by-pass, d.docs.live.net security screen

When trying to save a PowerPoint presentation as a video (for eventual upload to YouTube), partway through the process, I am asked to connect to connect with d.doc.live.net but when I enter the username and password that I use to access my M/S account…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2025-11-17T16:47:21.93+00:00
Patrick Alexander 0 Reputation points
commented 2026-06-28T17:36:56.8366667+00:00
Ahmed Noor 0 Reputation points
2 answers

I am trying to DELETE a blank line from a WORD document. Can you please help me with this?

I am trying to DELETE a blank line from a WORD document. Can you please help me with this?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-27T17:46:01.7266667+00:00
Larry Derby 0 Reputation points
commented 2026-06-28T17:32:46.0166667+00:00
Larry Derby 0 Reputation points
1 answer

Family Safety Managing Consent (Permissions) showing NOTHING

The title and the image illustrate it all. In this page it shows nothing despite me being the guardian as well as the owner of the Family Safety. I have checked for serveral similar questions with the exact same issue with no resolve. Apparently…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-28T15:54:16.62+00:00
Dat Cao 0 Reputation points
commented 2026-06-28T17:31:58.61+00:00
Kit Ibbott 0 Reputation points
0 answers

Issue with physical keyboard input on Android – first character moves to end of line

I am experiencing a consistent input issue when using OneNote on my Android tablet with a physical keyboard (Lenovo IdeaTab TB336FU with its compatible keyboard). When I press Enter to start a new line and begin typing, the first character I type is…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-28T17:28:02.61+00:00
kl 0 Reputation points
1 answer

Popup Benachrichtigungen Deaktivieren

Ich verzweifle völlig. Ich möchte eigendlich nur Bilder im oneDrive Löschen und die Bestätigungs extra Frage ob ich Löschen möchte ausschalten. mich nervt das und die Umstellung in den Papierkorb Eigenschaften hat nicht funktioniert. Auch konnte ich auch…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-27T05:14:45.2166667+00:00
Ronny Menzel 0 Reputation points
answered 2026-06-28T17:19:53.5066667+00:00
EmilyS726 243.9K Reputation points Independent Advisor
2 answers

Microsoft 365 Developer Program cannot detect active MCA billing account when provisioning E5 sandbox

I qualify for the Microsoft 365 Developer Program and am attempting to provision a Microsoft 365 E5 Developer Sandbox. During setup, the wizard reports "No billing accounts found." I have verified the following: Microsoft AI Cloud Partner…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-06-25T06:23:13.0966667+00:00
Karla Nema 0 Reputation points
commented 2026-06-28T17:09:02.2766667+00:00
Karla Nema 0 Reputation points
1 answer

How to downgrade to Microsoft 365 personal classic plan

How do I downgrade to a Microsoft 365 classic personal plan?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-28T16:31:21.4866667+00:00
Heather Bray 0 Reputation points
answered 2026-06-28T17:04:23.84+00:00
EmilyS726 243.9K Reputation points Independent Advisor
1 answer

clave de producto de microsoft 365 premium

Para activar mi producto solicita word solicita la clave de producto de microsoft 365 premium.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-28T16:24:00.21+00:00
fernando ortega 0 Reputation points
edited an answer 2026-06-28T17:01:30.6833333+00:00
DaveM121 895.4K Reputation points Independent Advisor
1 answer

Search contacts in My Contact list in Outlook

I cannot seem to find a way to search on My Contacts in the new Outlook version. I could easily search on My Contacts in the old version. If I try to search in the search bar, it will search my company contacts not My Contacts. I would appreciate some…

Microsoft 365 and Office | Other
asked 2026-06-28T15:44:17.56+00:00
Ann 0 Reputation points
answered 2026-06-28T16:59:10.3533333+00:00
Brian Tillman 25,725 Reputation points Independent Advisor
0 answers

How to select and delete a picture placed over cells in Excel for the Web?

In Excel for the Web, I placed a picture over cells. I would like to delete the picture. However, I can't select it using the left mouse button. I can't find any menu buttons that seem related to the issue. How do you select pictures placed over cells?…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-28T15:41:39.7433333+00:00
Tan, Jansen [C] 0 Reputation points
edited a comment 2026-06-28T16:58:22.55+00:00
Kristen-L 13,525 Reputation points Microsoft External Staff Moderator
0 answers

CSP no longer supported purchased new license directly from Microsoft

I received an email notification that my CSP is no longer part of the CSP Network. I have purchased the new Exchange Online Plan 1 license from Microsoft and un-assigned the license from the CSP from the active user. When I try to assign the NEW…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-28T16:52:51.86+00:00
Vahe Fattal Foundation 0 Reputation points