489,791 questions with Microsoft 365 and Office-related tags

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2 answers

Index Problem with letter V

Hi I found most probably a very strange Bug in MS Word. Following version I use: Microsoft® Word für Microsoft 365 MSO (Version 2607 Build 16.0.20228.20124) 64 Bit When I want to ad a Word starting with V to my index then the formatting doesn't…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-08-08T16:14:36.1566667+00:00
Random 0 Reputation points
edited an answer 2026-08-25T19:21:24.9+00:00
Killian N 3,390 Reputation points Independent Advisor
1 answer

Writing a new document in WORD

I'm trying to write a new document in WORD but it won't let me. I can't even modify an already existing WORD document. What's going on?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-08-25T19:12:25.7333333+00:00
Donna 0 Reputation points
commented 2026-08-25T19:20:29.11+00:00
Stefan Blom 349.6K Reputation points MVP Volunteer Moderator
0 answers

Multiple billoing

I have been charged twice in the past two weeks, once on a credit card and once from my bank account. I don't know why there are two charges

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-25T19:20:09.61+00:00
Mike Casey 0 Reputation points
0 answers

I can't create new word files and all saved files do not open properly

I am having issues creating new word files. If i open a saved word file, it appears as a tiny box in the upper left hand corner of the screen. I have tried to uninstall and reinstall the program with no success. Can you help?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-08-25T19:19:56.5066667+00:00
John Jemison 0 Reputation points
1 answer

Copy files and folders from one tenant to another and preserve the built-in and custom metadata

i have 2 tenants, and the first tenant contain a document library with custom metadata and it contains files and folders tagged with those metadata. now how we can copy the files and folders from one tenant to another and preserve the custom and built-in…

Microsoft 365 and Office | SharePoint | Development
asked 2026-08-25T18:43:23.8666667+00:00
john john Pter 1,570 Reputation points
answered 2026-08-25T19:19:50.42+00:00
Kai-L 17,480 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Office 2024 x32 Bit - Crash, Laggy, Scroll, Hang issue

Hi , Its a contination of this Post https://learn.microsoft.com/en-za/answers/questions/5945844/microsoft-office-ltsc-2021-x32-bit-wwlib-dll Am back again. After consulting with Microsoft Support they are suggesting with Microsoft office 2021 x 64…

Microsoft 365 and Office | Office Online Server
asked 2026-08-25T19:17:15.3633333+00:00
sccm t 0 Reputation points
edited the question 2026-08-25T19:18:28.98+00:00
sccm t 0 Reputation points
0 answers

Premium Planner Applications Has More Limitations than Basic

I recently had my agency purchase a premium license for the Planner Application so that we could organize our organization's projects into portfolios. After developing several projects on a premium license, it was discovered that any assignments made to…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-25T19:17:43.96+00:00
Estrada, Ruben - FS, CA 0 Reputation points
1 answer

Como solucionar un problema de excel

Excel dice ,que no puedo ingresar porque la aplicación encontró un problema que le impide funcionar correctamente

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-08-22T18:27:47.35+00:00
Anis Prens 0 Reputation points
edited a comment 2026-08-25T19:12:48.9733333+00:00
Ryan-N 15,050 Reputation points Microsoft External Staff Moderator
1 answer

Urgent: Refund Request for Unauthorized Payment

 The payment was sent automatically without my knowledge. I am unsure why this amount was deducted from my account. I kindly request that you please refund my money.

Microsoft 365 and Office | Other
asked 2026-08-25T18:49:47.8966667+00:00
RUPESH M 0 Reputation points
answered 2026-08-25T19:12:36.6966667+00:00
Stefan Blom 349.6K Reputation points MVP Volunteer Moderator
1 answer

I'm a teacher in an urban high school. Is there a way to purchase a Teacher version of Office 365 (or whatever the current version is) at a discounted rate?

Our school system cancelled our subscription for Microsoft word due to budget cuts. I was curious is there and option for teachers like me to obtain a discount for Microsoft 365 for teachers? I need it just for my home computer(desktop).

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-08-22T20:46:16.65+00:00
DOUGLAS GOGOL 0 Reputation points
commented 2026-08-25T19:10:50.9666667+00:00
Ryan-N 15,050 Reputation points Microsoft External Staff Moderator
2 answers

Want to install Microsoft 365 in another device as this is allowed on up to 5 devices

The device I wish to install on is an HP laptop KGTBG4AO or KGTBG4A0

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-25T18:49:53.82+00:00
Michael Duggan 0 Reputation points
answered 2026-08-25T19:10:12.92+00:00
Stefan Blom 349.6K Reputation points MVP Volunteer Moderator
1 answer

Dual MS365 licenses on one personal laptop

I was alerted MS 365 needed to be purchased for $99 annually which was completed. Checked the credit card and the monthly payments are still being charged for the same laptop from the original laptop purchase over a year ago. How do I delete the original…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-25T18:28:06.2066667+00:00
Amy Harney 0 Reputation points
answered 2026-08-25T19:09:33.5566667+00:00
John Jefferson Doyon 84,020 Reputation points Independent Advisor
1 answer

Unable to access my current subscription to reinstall Windows on my computer, which recently underwent a factory reset.

Unable to access my current subscription to reinstall Windows on my computer, which recently underwent a factory reset.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-25T19:05:29.4033333+00:00
Connie Davis 0 Reputation points
answered 2026-08-25T19:07:07.27+00:00
Connie Davis 0 Reputation points
1 answer

Microsoft Excel

We have Microsoft 365 and cannot access Excel. What changed?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-08-25T18:27:30.3766667+00:00
John Buckwalter 0 Reputation points
answered 2026-08-25T19:04:39.2733333+00:00
John Jefferson Doyon 84,020 Reputation points Independent Advisor
0 answers

Screen flickering on/off only in Microsoft Word edit mode (Samsung Galaxy Tab S10)

I'm experiencing an issue on my Samsung Galaxy Tab S10 where the screen randomly turns off and back on in short, repeated cycles — but only under a very specific condition. Steps I've already ruled out: Happens with a Bluetooth keyboard connected Also…

Microsoft 365 and Office | Word | For home | Android
asked 2026-08-25T19:03:41.5766667+00:00
Ona 0 Reputation points
0 answers

Cannot share documents - due to double billing error

I have paid my Microsoft365 bill and my PowerPoint and Word Document products are not allowing me to share documents. Fix it! I DO NOT OWE YOU MONEY!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-25T19:02:25.78+00:00
marcia chambers 0 Reputation points
1 answer

I renewed my Microsoft Word subscription to continue working in Word on my Mac computer but am still unable to work. Please advise

Renewed my Microsft Word subscription on August 3, three weeks ago and still can't work in Word. Please advise

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-25T17:50:51.8166667+00:00
Ivan Solotaroff 0 Reputation points
answered 2026-08-25T19:02:22.85+00:00
paulr0511 47,920 Reputation points Independent Advisor
1 answer

Accidently deleted business account from microsoft authenticator app

I accidently deleted business account from microsoft authenticator app. Now when I sign in its sending code to app. Can anyone help me on this. Thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-07T05:19:20.08+00:00
Syed Md Maruf Hasan 21 Reputation points
edited an answer 2026-08-25T18:58:58.4966667+00:00
Killian N 3,390 Reputation points Independent Advisor
1 answer

My teacher account will not let me sign up microsoft authenticator

I cannot login to my teacher microsoft account. I know the user name and password but it keeps asking me to give it the code from the authenticator app, do I download it to my phone but in order to use the authenticator app I need a code from the…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-25T14:51:48.6266667+00:00
Madeline Gaiennie 0 Reputation points
answered 2026-08-25T18:58:32.97+00:00
Ivory 905 Reputation points Independent Advisor
2 answers

Visio Plan 2 - Errors when editing a master shape

When I try to edit a master shape on the document stencil and update all of its instances, the edits do not process correctly. See screenshots below of "before editing", "editing the master", and "after editing". This issue…

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-08-24T21:12:08.84+00:00
Nathan Turner 0 Reputation points
answered 2026-08-25T18:57:50.06+00:00
Nathan Turner 0 Reputation points