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Excel has stopped working on my iMac. Why

cannot open spreadsheets, cannot delete a workbook from my screen. Word is working fine

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-08T16:28:47.0166667+00:00
FRANK J MECHURA 0 Reputation points
2 answers

365 personal free trial on new laptop issue

Recently bought a new HP laptop that came with a free 1 year trial of Microsoft 365 Personal. First time using the laptop I would get a notification/pop-up saying to activate the free trial. Since my subscription to 365 I had through Dell was still…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-08T15:50:37.1266667+00:00
Mark Hinton 0 Reputation points
answered 2026-11-08T16:26:55.6633333+00:00
Ivan B 127K Reputation points Independent Advisor
1 answer

Unable to share a MS ToDo list between two personal MS accounts

hello MS, I am having issue sharing a MS ToDo list between two personal MS accounts. we have been able to share in the past and have several shared lists already. However today 8th nov 2026 we are un able to share a new list. both accounts are MS…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-08T10:57:23.1+00:00
Alex Ross 5 Reputation points
commented 2026-11-08T16:23:37.7233333+00:00
EmilyS726 278.8K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Clipchamp AI text to speech and auto captions

Are free AI text-to-speech and auto captions on Clipchamp allowed to be used for commercial usage and YouTube monetization? Please help me get clarified with this. Thank you!

Microsoft 365 and Office | Clipchamp | Other
asked 2025-08-29T08:33:26.9466667+00:00
Miss Honey Liares 20 Reputation points
answered 2026-11-08T16:23:33.71+00:00
محمود ياسر 0 Reputation points
3 answers

Personal Outlook and Teams Unknown User attendee

Hello, My Teams Personal account is signed in using M365 Family subscription email. Every new Teams meeting automatically gains an attendee named "Unknown User" after the meeting is sent. The Unknown User resolves to <PII…

Microsoft 365 and Office | Other
asked 2026-10-29T16:29:59.14+00:00
Vincent Federico 0 Reputation points
commented 2026-11-08T16:08:52.8033333+00:00
Vincent Federico 0 Reputation points
0 answers

365 over road my preinstalled office 2024 perpetual licence

"I purchased an HP computer with a preinstalled lifetime Office 2024 license. Later I activated Microsoft 365 Personal using my email. Now Office shows only Microsoft 365 and my Services & Subscriptions page only shows Microsoft 365 Personal. I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T15:57:50.7266667+00:00
Tyler Wright 0 Reputation points
1 answer

I wish to re-install Microsoft Office 2024 professional but cannot find evidence of purchase

I purchased on online download of Microsoft Office 2024 Professional recently and I have a product key. However it does not appear in my Microsoft account and I wish to re-install it. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T22:32:33.3633333+00:00
Brian Reddish 0 Reputation points
commented 2026-11-08T15:55:57.3633333+00:00
EmilyS726 278.8K Reputation points Independent Advisor
1 answer

Microsoft 365 tenant locked out – Sole Global Administrator never registered Authenticator – Need Tenant Recovery

Hello Microsoft Support Team, I am the owner of a Microsoft 365 Business organization purchased directly from Microsoft. I am currently unable to access my organization's administrator account. Situation: I know the correct password for my original…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-08T15:22:16.17+00:00
Maria 0 Reputation points
answered 2026-11-08T15:55:55.3933333+00:00
Jack-Bu 7,220 Reputation points Microsoft External Staff Moderator
2 answers

error code 8000ded7

I am not able to sign in to my one drive. Earlier I was using other versions of Microsoft apps. I am using MacBook air

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2026-11-08T10:18:06.4666667+00:00
nx5240 0 Reputation points
answered 2026-11-08T15:55:23.3366667+00:00
Manoel Barros 23,280 Reputation points Independent Advisor
1 answer

Downgrade my subscription

yesterday i upgrade my account from microsoft 365 business standard (no teams) i wanna back to microsoft 365 business basic (no teams). how i can cancel subscription and back to "business basic". **how i can back to previous plain and refund…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T15:53:40.87+00:00
Thaer Qasem 0 Reputation points
answered 2026-11-08T15:55:20.03+00:00

AI answer

1 answer

how to adjust visio default setting for new documents in landscape mode?

How does one adjust visio default setting to use landscape mode when creating a new drawing? It is extremely rare to create a drawing in portrait mode, so having to manually change orientation every time seems like poor configuration. TIA for all…

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-11-08T15:50:55.0766667+00:00
Don Brutzman 0 Reputation points
edited the question 2026-11-08T15:53:39.2+00:00
Don Brutzman 0 Reputation points
2 answers

Bill confession Need Human

Speak to human it appears that I have been billed twice I have two bills one says I have paid the other says I have not, Also I do not want to upgrade!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-08T15:30:48.7433333+00:00
Christie Splitstone 0 Reputation points
answered 2026-11-08T15:45:37.4033333+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

unable to install Microsoft office Home & business 2024

i install the software and when i login to word give error show in attached screen shot. what i can do at that stage.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-10-31T08:34:56.71+00:00
saad iqbal 0 Reputation points
commented 2026-11-08T15:42:35.4566667+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

Hotmail account recovery

Hello Microsoft Support Team, I have forgotten the full email address of my old Hotmail account. I still have access to my recovery email address, but when I try to recover my username, Microsoft only shows a partially hidden email…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-08T15:40:40.5466667+00:00
Yusuf Sinah 0 Reputation points
answered 2026-11-08T15:41:18.9733333+00:00

AI answer

2 answers

create a Microsoft account for my child using his existing iCloud email

I’m trying to create a Microsoft account for my child using his existing iCloud email. Email verification succeeds, but account creation is then blocked with a message saying unusual activity was detected. Please help us resolve the signup block.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

112 questions
asked 2026-11-08T15:01:52.2933333+00:00
Ted Hessing 0 Reputation points
answered 2026-11-08T15:40:59.2133333+00:00
Manoel Barros 23,280 Reputation points Independent Advisor
1 answer

One Drive App on iPad , private and business account, one disappeared

I had a business and a private account in my OneDrive app on my iPad. One day the business account disappeared and I have not the possibility to add it again. When I try to add, it shows me the window where I could enter the email, but I have not a…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-11-08T15:36:46.39+00:00
Alexander Rosenkranz 0 Reputation points
answered 2026-11-08T15:37:36.26+00:00

AI answer

1 answer

outlook.com couldn't confirm that your message was sent from a trusted location.

had the same email account for years without any issues. now whenever we try to email anyone with a hotmail, msn, outlook or live address we get the following message. it has been 3 days now outlook.com couldn't confirm that your message was sent from a…

Microsoft 365 and Office | Other
asked 2026-11-08T05:43:40.12+00:00
Scarborough - Enquiry 0 Reputation points
commented 2026-11-08T15:31:09.32+00:00
Nick Cowie 0 Reputation points
3 answers

I need to activate my legaLLY PURCHASED OFFICE PROFESSIONAL KEY

MICROSOFT OFFICE PROFESIONALPLUS 2010 CANNOT VERIFY THE LICENCE FOR THIS PRODUCT.CAN SOMEONE PLEASE VERIFY THAT I AM NOT STAELIGN THIS BUT PAID GOOD MONEY FOR IT i HAVE RECEIPT DATED 2 MARCH 2011. THIS OFFICE WAS RENISTALLED WITH HELP FROM MICROSAODT ON…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-08T04:34:01.7633333+00:00
con asciak 0 Reputation points
answered 2026-11-08T15:29:18.6333333+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

I need a phone number to speak to a person someone is trying buy on my account.

someone trying to use my account I need a phone number to call

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T21:32:32.2033333+00:00
carol sweet 0 Reputation points
answered 2026-11-08T15:24:33.9166667+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

Reinstall Office

I am trying to reinstall my 2021 Office Home and Business account to my app and it keeps including 365 which I do not want. How can I just install 2021?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-05T00:06:31.48+00:00
John Closen 0 Reputation points
commented 2026-11-08T15:15:03.02+00:00
John Closen 0 Reputation points