478,065 questions with Microsoft 365 and Office-related tags

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keeping a company laptop but changing the microsoft account to a private account

My former company has accepted that I keep my laptop after quitting. Within my former company I had access to an Office365 online license. On the laptop I have Office365 installed (offline). I am also the administrator with my former company email…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T14:02:40.79+00:00
Christian Dugast 0 Reputation points
edited a comment 2026-06-17T16:52:08.8+00:00
Christian Dugast 0 Reputation points
1 answer

Clarification on SharePoint Macro Consent Flow and Permissions

Hi Team, We have a customer using SharePoint in a secure environment. While configuring the Prolaborate SharePoint Macro on their site, a consent popup is displayed during the approval process. Previously, our macro implementation used the Admin Consent…

Microsoft 365 and Office | SharePoint | Development
asked 2026-06-17T12:32:03.7933333+00:00
prolaborate devteam 0 Reputation points
answered 2026-06-17T16:50:20.8033333+00:00
Michelle-N 17,770 Reputation points Microsoft External Staff Moderator
1 answer

MS365 subscription triple charge

I was tripled charged for my MS365 subscription. Please correct this. Thank you. Larry Bernosky

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-17T16:03:02.1866667+00:00
Larry Bernosky 0 Reputation points
edited the question 2026-06-17T16:50:00.87+00:00
Caozhi Li 6,930 Reputation points Volunteer Moderator
2 answers

When Enter Product Key for Microsoft Office 365 get an error Code. Token not Found.

Got a license for MIcrosoft Office 365 in Costco. When Enter Product Key for Microsoft Office 365 get an error Code. Token not Found.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T14:54:22.1733333+00:00
Manolo Lopez 0 Reputation points
commented 2026-06-17T16:48:22.8433333+00:00
DaveM121 891K Reputation points Independent Advisor
0 answers

Microsoft Publisher Font Substitution Crashing

Hello, I have this Publisher doc that I occasionally work on. I had accessed it on 06/03 and saved it. When I tried opening it up today, it came up with this message saving the Font is unavailable. The font is Arial Unicode MS. I tried redownloading via…

Microsoft 365 and Office | Publisher | For home
asked 2026-06-17T16:48:01.7866667+00:00
Eddie 0 Reputation points
answered 2026-06-17T16:48:15.9433333+00:00

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2 answers

Microsoft Designer is asking to sign in but doesn't accept work account

Hi all, On Windows 11 a user tries to rotate an image using Designer but asked to sign in. When he tries to sign in with his MS 365 work account it is not accepted. When he tries to sign in with his MS 365 alias the creds are accepted and a code is…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-16T01:45:34.3033333+00:00
DT_2026 40 Reputation points
commented 2026-06-17T16:47:22.1633333+00:00
Alina Le 2,455 Reputation points Independent Advisor
1 answer

How do I cancel a subscription that I did not activate

I need to cancel a subscription which I did not attivate while trying to test Microsoft personal 365. I don’t use it and I do not need it. I just need my 99euros refund.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-17T16:11:19.33+00:00
Christian Ndifor Awemu 0 Reputation points
answered 2026-06-17T16:45:06.5466667+00:00
DaveM121 891K Reputation points Independent Advisor
4 answers

Word text box columns

I am working to transition from Publisher to word for a product I do. I need to create a Word text box with columns to formation a recurring newsletter.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-15T22:08:34.1366667+00:00
Shem Peachey 0 Reputation points
commented 2026-06-17T16:42:47.13+00:00
Charles Kenyon 167.7K Reputation points Volunteer Moderator
1 answer

Sharepoint is unavailable

We have an active nonprofit subscribtion (Nonprofit Portal). Since two days, our sharepoint is not available anymore. Every month, we got an invoice for zero amount, but not this month. there was no invoice this month. why our sharepoint is unavailable? …

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-06-17T15:08:44.4+00:00
Helpnet 0 Reputation points
answered 2026-06-17T16:42:06.71+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator
0 answers

Need to talk to someone about my bill

I make a monthly payment of 14.03. Today I have a pending payment of 107.99. for micro card. What is this and how do I get this removed. Is there a phone number I can call to talk to someone

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-17T16:37:29.5066667+00:00
camelia gallaugher 0 Reputation points
1 answer

My phone is broken and I can't access App Authenticator to log into my account.

My phone is broken and I can't access App Authenticator to log into my account. My account is a business admin account, and I am the only admin. I have linked a secondary phone number and email address, but I can't receive verification codes from there;…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-17T16:28:01.11+00:00
Toan Nguyen 0 Reputation points
edited the question 2026-06-17T16:34:44.6266667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
2 answers

Outlook Add-in manifest specifies sub-path URL but New Outlook performs framing check on root domain instead

I am developing an Outlook Add-in where the taskpane URL in the manifest is configured to a specific sub-path (https://subdomain.domain.com/msoffice-plugin/index.html), not the root domain. When installing the add-in in New Outlook (browser-based), the…

Microsoft 365 and Office | Development | Other
asked 2026-06-17T14:34:05.21+00:00
Laskowski, David 0 Reputation points
answered 2026-06-17T16:33:19.54+00:00
Hin-V 15,410 Reputation points Microsoft External Staff Moderator
1 answer

Discounted MS 365

we are an ex military group of Veterans trying to keep costs down by looking for MS 365 to put onto our office computer - we are a ‘not for profit’ group but MS keeps asking for our Charity Commission number which we can’t supply as we’re too small and…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-06-17T16:31:06.0366667+00:00
ben robbo 0 Reputation points
answered 2026-06-17T16:31:31.88+00:00

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3 answers

BI Publisher add in for Word missing for Microsoft word 365

I have installed the Oracle BI Publisher 64bit version successfully. The Add in is available in Excel and working fine but the add in not showing in the Word to enable . Please help on how to enable the BI Publisher add in for Word

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-16T13:58:33.1533333+00:00
Suni Chacko 0 Reputation points
answered 2026-06-17T16:29:39.0233333+00:00
Charles Kenyon 167.7K Reputation points Volunteer Moderator
1 answer

Not displaying the xlookup function and VLOOKUP

Hi Why doesn't Excel show me the functions even though I reinstalled it?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-17T16:24:41.2766667+00:00
Mitra Abadi 0 Reputation points
edited the question 2026-06-17T16:26:13.5666667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
2 answers

when I try to open Microsoft word its showing like this and not working so what should i do to rectify this problem

from past 2 days onwards whenever I try to open Microsoft word its showing like this and not working so what should i do to rectify this problem

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-16T20:36:41.47+00:00
Thanuj Pendyala 0 Reputation points
commented 2026-06-17T16:23:12.24+00:00
Charles Kenyon 167.7K Reputation points Volunteer Moderator
1 answer

Problem Sharing files and connecting to server

I cannot share files from excel or word or from documents I've downloaded. I get the message that the server cannot be connected. I use a Mac laptop

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-06-12T20:58:29.0333333+00:00
Pat Cecchi 0 Reputation points
commented 2026-06-17T16:20:50.35+00:00
Pat Cecchi 0 Reputation points
2 answers

Unable to post on Viva Engage

Hi, I am an administrator for Viva Engage - [Moderator note: personal info removed]. However, I was only able to respond to a post one time, several days ago, and nothing has gone through since. I also noticed that no one else is responding and think…

Microsoft 365 and Office | Microsoft Viva | Viva Engage
asked 2026-06-16T13:50:25.28+00:00
Mammone, Alison T 0 Reputation points
commented 2026-06-17T16:19:07.6333333+00:00
Mammone, Alison T 0 Reputation points
2 answers

What does "Intelligence data from AI assisted features" mean

What does the phrase "Intelligence data from AI assisted features" in the properties of a word document mean?

Microsoft 365 and Office | Word | For education | Windows
asked 2025-12-08T01:37:21.2066667+00:00
Dr. Michael Brisbois 0 Reputation points
edited a comment 2026-06-17T16:19:05.81+00:00
Charles Kenyon 167.7K Reputation points Volunteer Moderator
1 answer

Retrieve Business Account from Fired IT Company

We hired a IT Company for our company and they had concerns with the admin email accounts being hacked. They requested to remove the two administrators rights and take under their account for protection. They have since been relieved of management and…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-17T16:14:18.2133333+00:00
Alfredo Amet 0 Reputation points
answered 2026-06-17T16:14:31.6766667+00:00

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