496,280 questions with Microsoft 365 and Office-related tags

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Submission

Good morning How do I know if my form is submitted? I tried two times to submit. After I loaded my documents it doesn't go back to submit form, it just give you an option to upload more documents. If I hit the return key it takes me back to the…

Microsoft 365 and Office | Microsoft Forms | Other
asked 2026-10-07T05:27:33.39+00:00
Felicia Naidoo 0 Reputation points
edited an answer 2026-10-07T05:58:22.62+00:00
Michelle Nguyen 1,930 Reputation points Independent Advisor
1 answer

MFA RESET REQUEST

I have lost my phone and and I cannot access my outlook emails due to Microsoft Authenticator not working. I have attached an image of my challenge. please assist.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-07T04:01:56.8+00:00
answered 2026-10-07T05:47:51.1366667+00:00
Doris V 1,705 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive storage warning

OneDrive shows 313.8 GB used out of 1 TB, but the desktop app reports “Not enough cloud storage,” and uploading through the website also fails. The accounts match. Restarting and resetting OneDrive did not resolve it. Please check my effective storage…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-07T04:54:28.9166667+00:00
Karyn Jackson 0 Reputation points
answered 2026-10-07T05:39:19.5866667+00:00
GsN5034 - IA 78,175 Reputation points Independent Advisor
0 answers

Office activation issue for other devices

Hello Team, I have recently purchase microsoft 365 enterprise edition from Amazon. for one device i am successfully activated but i have another device where i need to activate but its showing error This accout doesnt have license. This only 2nd device…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-07T05:38:54.49+00:00
Abhijeetjoshi1810 0 Reputation points
2 answers

Unable to download and install Microsoft Office 2024.

unable to download and install Microsoft Office 2024. The downloaded installer file starts with "Microsoft 365..." is this correct? I don;t want Office 365.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-12-24T02:11:40.8633333+00:00
Gerald Nakasone 0 Reputation points
commented 2026-10-07T05:35:43.2166667+00:00
bishwa pradhan 0 Reputation points
1 answer

Sole Global Admin locked out of M365 Developer E5 Tenant due to lost Authenticator App (MFA Lockout)

Hi Microsoft Community Team, I am facing a critical issue and urgently need assistance from the Data Protection Team to reset my MFA. Here are the details of my tenant and issue: Target Account: [Moderator note: Personally Identifiable Information…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-10-06T08:16:16.94+00:00
Anleeprokid Lee 0 Reputation points
edited an answer 2026-10-07T05:32:39.77+00:00
Alina Le 5,500 Reputation points Independent Advisor
1 answer

2 accounts dead SDD drive

My SDD drive crashed so I had to have a new one installed I have started another Microsoft account as I did not have any of my previous details - how do I make sure the other account is cancelled and any information saved - I have cancelled it with the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-07T05:25:49.4333333+00:00
claire beard 0 Reputation points
answered 2026-10-07T05:30:25.73+00:00
claire beard 0 Reputation points
2 answers

How to fix Excel 2016 problem to open .xls extension

After installing the KB5002914 update, my Excel 2016 stopped opening files with the .xls extension. The files are always detected as corrupted. This issue occurs on Build 16.5569.1006; however, when I try to open the same files on earlier builds such as…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-06T20:22:54.1033333+00:00
Filicio_David 0 Reputation points
answered 2026-10-07T05:27:10.8+00:00
Xavier-D 13,750 Reputation points Microsoft External Staff Moderator
2 answers

STOP READ ONLY ON ALL EXCEL FILES

SOME EXCEL FILES CHANGED TO READ ONLY. HOW CAN I MAKE THOSE FILES NOT READ ONLY AND HOW I DO I PREVENT FILES BEING CONVERTED TO READ ONLY

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-06T19:21:54.78+00:00
Alan Phillips 0 Reputation points
answered 2026-10-07T05:23:59.2066667+00:00
Andreas Killer 144.1K Reputation points Volunteer Moderator
2 answers

SharePoint Settings Gear is Missing

Hello, I am a SharePoint administrator with Full Control permissions. However, the Settings gear icon that normally appears in the top-right corner of my SharePoint sites is no longer visible on any page. The Settings icon was available yesterday and…

Microsoft 365 and Office | SharePoint | Development
asked 2026-10-06T09:05:06.72+00:00
Jradah Anis 55 Reputation points
answered 2026-10-07T05:21:44.0833333+00:00
Jradah Anis 55 Reputation points
0 answers

My 3 free months of Office 365 with my Costco purchase of HP laptop Omnibook 3

I want my 3 free month subscription to Office 365, or I will return laptop to Costco for refund. What is a TAG?? This is ridiculous.

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-10-07T04:04:12.9866667+00:00
stevenlysen-1004 0 Reputation points
commented 2026-10-07T05:17:07.73+00:00
John Jefferson Doyon 89,040 Reputation points Independent Advisor
1 answer

I can't cancel a Microsoft 365 subscription

Hi, I'm trying to cancel my Microsoft 365 subscription, but I'm not able to. In my subscription list, I see the subscription, but the cancel button is no where to be found. I checked my Google subscription history too, and the charge ($10.81) does not…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-07T04:27:39.5+00:00
YJ 0 Reputation points
answered 2026-10-07T05:01:31.7633333+00:00
DaveM121 937.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Forgotten the administrator password

I am the only Global Administrator for our Microsoft 365 tenant. I have forgotten the administrator password. Self-service password reset says that the password cannot be changed because this is an administrator account. There is no other Global…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-05T05:09:46.47+00:00
Rushin Panchal 0 Reputation points
commented 2026-10-07T04:59:40.64+00:00
Darren Bruce 1,930 Reputation points Independent Advisor
1 answer

Adding a person to a family subscription

Hi My subscription has run out. My partner and I would like to share a family account. His subscription has run out can I add him to a family account once his has run out?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
asked 2026-10-07T04:16:47.61+00:00
Keeli Hennessy 0 Reputation points
answered 2026-10-07T04:53:05.5166667+00:00
John Jefferson Doyon 89,040 Reputation points Independent Advisor
2 answers

I changed my payment method, but late payment didn't process and I'm unable to access MS Office.

I changed my payment method, but late payment didn't process and I'm unable to access MS Office.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-06T18:05:00.0033333+00:00
Debbie Jetton 0 Reputation points
answered 2026-10-07T04:26:59.0266667+00:00
Xavier-D 13,750 Reputation points Microsoft External Staff Moderator
1 answer

I cannot log into my microsoft365 for businesS account and authenticator not working

This is what i posted on August 25 - the sis now been going on for month and i am a wits end - i need to speak to human for 5 minutes to resolve. I recently bought a new iphone air and macbook air. I tried to transfer via time machine my old macbook…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-10-07T03:51:48.4833333+00:00
Elliot Costello 0 Reputation points
answered 2026-10-07T04:26:25.93+00:00
Teddie Dang 1,445 Reputation points Independent Advisor
1 answer

Renewe of Subscription

l would like to renew my email address and account with Microsoft Business Standard please, but a single Licence Moved from Microsoft 365 and Office | Access | For home | Windows

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-07T03:12:49.9466667+00:00
Gayle Leith 0 Reputation points
edited the question 2026-10-07T04:15:41.2366667+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
0 answers

Formal Consumer Complaint - Office Activation Case 7106979314

Dear Microsoft Customer Relations / Complaints Team, I am writing to make a formal consumer complaint regarding the loss of desktop functionality of my legitimately purchased Office Home & Business 2019 for Mac following Microsoft's July 2026…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-08-08T15:51:03+00:00
Jakki McGhie 0 Reputation points
commented 2026-10-07T03:48:03.0866667+00:00
Douglas McKay 0 Reputation points
2 answers

Some how I signed up twice to Microsoft 365

Somehow I signed up twice for Microsoft 365 today, and my bank shows two charges. How do I go about getting a credit for the duplication? Thanks Don

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-07T03:10:25.4066667+00:00
Don Laurey 0 Reputation points
answered 2026-10-07T03:43:48.0033333+00:00
EmilyS726 271K Reputation points Independent Advisor
2 answers

You can't share this folder because there are too many items in the folder. Learn more at "https://go.microsoft.com/fwlink/?linkid=2160727".

You can't share this folder because there are too many items in the folder. Learn more at "https://go.microsoft.com/fwlink/?linkid=2160727". Data Sanitized

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-07T02:59:39.61+00:00
Dian Rahmawan 0 Reputation points
answered 2026-10-07T03:42:46.8233333+00:00
Kai-Ex 1,575 Reputation points Microsoft External Staff Moderator