487,895 questions with Microsoft 365 and Office-related tags

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Unable to sign into OneDrive on iPad Pro with student school account

Hello, it is the beginning of the school year, and I am looking to use OneNote again this year to annotate notes, as I did last year. However, I am currently unable to sign in to OneNote app on my iPad Pro. I do not think the problem is my account since…

Microsoft 365 and Office | OneNote | For education | iOS
asked 2026-08-14T20:43:47.5833333+00:00
Adrienne 0 Reputation points
1 answer

my powerpoint is locked into my Royal British Legion account and will not let me change my powerpoint. its read only wont let me change to my personal address

my powerpoint is read only as its my Royal British Legion account will not let me change to my personal account

Microsoft 365 and Office | PowerPoint | For home | MacOS
asked 2026-08-10T17:17:40.2366667+00:00
carole williams 0 Reputation points
commented 2026-08-14T20:42:26.3433333+00:00
Stefan Blom 348K Reputation points MVP Volunteer Moderator
3 answers

OneNote for iPhone repeatedly returns to Sign In after successful Microsoft 365 Business authentication

I am having a very specific sign-in problem with the OneNote app on my iPhone 13 (iOS 26.5.2) and would appreciate help determining what is preventing OneNote from completing the sign-in. I recently changed from Microsoft 365 Family to Microsoft 365…

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-08-11T12:04:57.48+00:00
Jason R 0 Reputation points
commented 2026-08-14T20:42:16.5933333+00:00
Kristen Tran 420 Reputation points Independent Advisor
0 answers

I can't access my OneDrive on my school account

I recently graduated form Full Sail University in July. I wasn't aware that I would no longer have onedrive access after classes ended. I did not back up all my school files yet because I thought I would have time to do it later. They essentially let you…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-14T20:41:08.0766667+00:00
Jessica Cahoon 0 Reputation points
1 answer

How to remove Sensitivity restriction when none has been set, and print password protected docx

If I try to print a password protected docx from iphone or ipad in Word I get a sensitivity block. Opening the document on the Mac in Word shows no label or block. I trried creating a new document using the pasted contents of the original, and set a…

Microsoft 365 and Office | Word | For home | iOS
asked 2026-08-14T17:25:19.7333333+00:00
Peter W 0 Reputation points
answered 2026-08-14T20:37:39.9866667+00:00
Allan Solomon Mejia 3,510 Reputation points
2 answers

how to check microsoft 365 suscription validation

how to check microsoft 365 suscription validation of my laptop . @Anonymous

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-14T19:55:07.1333333+00:00
Kunal Jana 0 Reputation points
answered 2026-08-14T20:35:26.1733333+00:00
John Jefferson Doyon 82,935 Reputation points Independent Advisor
2 answers

subscription double charge

I paid subscription charges in July and was charged again for the same subscription in August. How do I get this rectified?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-14T19:52:48.95+00:00
Roger Evans 0 Reputation points
answered 2026-08-14T20:32:30.9+00:00
John Jefferson Doyon 82,935 Reputation points Independent Advisor
1 answer

Getting this message: This Product is No Longer Supported

I'm getting the message : this product is not longer supported in my Microsoft Word . This is the link for more information:…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-14T20:20:36.47+00:00
JAT 0 Reputation points
answered 2026-08-14T20:32:27.94+00:00
Allan Solomon Mejia 3,510 Reputation points
2 answers

formula not working

Hello, I'm using the formula to show when cells have data, and the formatting is set to general on the column this formula is in. However, it is picking up the formulas in the target cells, instead of showing no data when there is no information…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-08-14T20:02:13.2633333+00:00
Megan F 40 Reputation points
edited an answer 2026-08-14T20:32:00.9+00:00
Kristen Tran 420 Reputation points Independent Advisor
1 answer

Global admin died

Our IT guy died suddenly and we have no global admin access. I cant get beyond AI phone prompts and cant submit a ticket because I am not an admin. Someone please help us recover global admin access.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-07T16:14:14.47+00:00
Book Keeping 0 Reputation points
edited a comment 2026-08-14T20:31:54.2933333+00:00
Ivory 500 Reputation points Independent Advisor
1 answer

Issue with Microsoft Excel logging in

I am having problems with Excel. I cannot save or print documents. I am able to print from word so it is exclusively an issue with Excel. It's telling me a subscription is required to edit and save. I have a subscription which was paid in February. When…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-08-14T19:02:23.5866667+00:00
Debra Kerr 0 Reputation points
answered 2026-08-14T20:29:44.2933333+00:00
Allan Solomon Mejia 3,510 Reputation points
3 answers

Microsoft Word: Resize Multiple Images at Once Using a Percentage. Possible?

Hello, I'm using a Windows 11 Pro machine and Microsoft Word (the desktop version). I've imported several photos into Microsoft Word and would like to find an easy way to resize all the photos at once using a percentage - such as 50% or 30%. In the past…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-08-14T19:33:36.5566667+00:00
=D 180 Reputation points
edited an answer 2026-08-14T20:28:39.1766667+00:00
Kai-L 17,200 Reputation points Microsoft External Staff Moderator
1 answer

I'm trying to install a stand alone version of office 2021, purchased in 2023, on my new computer (old broken). Getting a "product key is not valid" message?

I am trying to load office 2021, a stand alone version, purchased in 2023, on my new computer as my original computer broke. how do I proceed. I purchased Microsoft office 2021 plus. I get the message, product key is not valid. I do not want 365, I…

Microsoft 365 and Office | Other
asked 2026-08-14T20:13:09.5933333+00:00
Stuart Barron 0 Reputation points
answered 2026-08-14T20:27:44.6666667+00:00
Allan Solomon Mejia 3,510 Reputation points
3 answers

Will someone please tell me to activate editing in Word? Will someone please tell me to activate editing in Word?

Will someone please tell me to activate editing in Word? Will someone please tell me to activate editing in Word? Will someone please tell me to activate editing in Word?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-08-14T19:24:34.1266667+00:00
Marc O'Sullivan 0 Reputation points
answered 2026-08-14T20:27:32.7666667+00:00
John Korchok 235.3K Reputation points Volunteer Moderator
2 answers

Word 2016 has deleted Word 365

I am a Mac user of office. I recently downloaded Word Home 2016 to use with an emulator. Word 2016 has wiped the current version of Word 365, for which my subscription lasts until June 2027. How do I reinstall the current version without wiping the 2016…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-08-14T18:35:11.2533333+00:00
Clive Sneddon 0 Reputation points
answered 2026-08-14T20:25:06.2466667+00:00
John Korchok 235.3K Reputation points Volunteer Moderator
1 answer

Problème de connexion

Bonjour, je suis étudiante au [Note du modérateur : informations permettant d’identifier personnellement une personne supprimées]. J’ai perdu l’accès à Microsoft Authenticator et je suis maintenant complètement déconnectée de l’application. Lorsque…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-14T16:27:04.23+00:00
Gauthier, Eloïse 0 Reputation points
edited the question 2026-08-14T20:24:02.12+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
1 answer

Admin unable to login to Microsoft Authenticator App because it requires code from Microsoft Authenticator.

I am the admin of my work account and I am unable to login to my Microsoft Authenticator app because it requires a code from the Microsoft Authenticator app. So its a loop where I can't login. The "Other ways to sign in" is not available to me.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-14T20:15:30.45+00:00
Meredith Valenzuela 0 Reputation points
answered 2026-08-14T20:23:30.5966667+00:00
Ruby Nguyen 820 Reputation points Independent Advisor
1 answer

Excel COM Automation Fails with RPC_E_CALL_REJECTED and EXCEL.EXE Crash After Recent Office Update

We have an intermittent Excel COM automation issue that started after recent Windows/Office updates. Environment: Windows Server 2022 Excel Version 16.0.20228.20186 PowerShell COM automation using New-Object -ComObject Excel.Application Automation…

Microsoft 365 and Office | Development | Other
asked 2026-08-14T19:20:08.27+00:00
Abhishek Mendon 0 Reputation points
answered 2026-08-14T20:22:12.4766667+00:00
Ryan-N 14,850 Reputation points Microsoft External Staff Moderator
0 answers

Unable to find Planner on Home subscription

Today, I resubscribed to Office365 so I could get my apps updated. I was hoping that Planner would now be visible in Teams. It is not. When I looked it up on Microsoft, it said that Planner is included in an Office 365 subscription. So why can't I find…

Microsoft 365 and Office | Project | For home | Windows
asked 2026-08-14T20:20:52.7533333+00:00
Susan Williamson 0 Reputation points
1 answer One of the answers was accepted by the question author.

Cannot save custom table of contents.

I've inserted an automatic TOC. I customized the TOC to only use H2 for the TOC1, but the "Save selection to table of contents gallery" option is grayed out. I even opened a new document, adjusted the TOC again and still the save selection is…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-08-14T14:46:20.51+00:00
KCameron 0 Reputation points
recommended 2026-08-14T20:08:52.7633333+00:00
Charles Kenyon 169.6K Reputation points Volunteer Moderator