476,946 questions with Microsoft 365 and Office-related tags

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verification code does not appear

Hello I am trying to log in to get a copy of an invoice. The verification code does not appear on my authenticator app, can you help me?

Microsoft 365 and Office | Subscription, account, billing | For education | Android
asked 2026-06-10T09:45:52.9366667+00:00
Pearse McGrath 0 Reputation points
edited the question 2026-06-10T09:47:15.1566667+00:00
Jack-Bu 6,770 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

how do I activate my microsoft 365

How do I get licenced product for microsoft 365 after payment even with activation and downloaded setup please

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-30T18:02:11.88+00:00
Wuraola Lameed 20 Reputation points
commented 2026-06-10T09:46:07.38+00:00
Stefan Blom 342.1K Reputation points MVP Volunteer Moderator
3 answers

Word suddenly lost option for duplex printing

Duplex printing has always been an option in the past. Suddenly that option is gone and is replaced with manual duplex. In the printer settings, the option for duplex printing is still there and the driver is the same driver from Microsoft. Only Word is…

Microsoft 365 and Office | Word | For home | Other
asked 2026-05-11T02:26:59.28+00:00
Leong Wai Kay 0 Reputation points
edited a comment 2026-06-10T09:38:41.4533333+00:00
Stefan Blom 342.1K Reputation points MVP Volunteer Moderator
1 answer

SharePoint online - Excel file are getting access denied error suddenly

We are currently tracking a specific access issue affecting a specific SharePoint site and its subsites. Users are reporting that they cannot open Excel files in the browser, encountering an "Access Denied" error. This behavior reportedly began…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-10T09:37:50.9733333+00:00
AKHIL K A 0 Reputation points
answered 2026-06-10T09:38:22.03+00:00

AI answer

1 answer

My Microsoft Account is Not Approved to Place any Microsoft Licenses

I'm trying to purchase licenses from Microsoft 365 Marketplace, I am receiving (Your account is not approved to buy or use Microsoft products and services. If you have questions about this account status, contact support for assistance.  (CV:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T09:38:02.95+00:00
Mostafa Hataba 0 Reputation points
answered 2026-06-10T09:38:18.1133333+00:00

AI answer

1 answer

M365 Tenant - Subscription Disabled

Hi there, I have this tenant - WidgetCo - it was set up by a colleague in 2019 as a development/test tenant. I can log in to the tenant with ******@WidgetCo.co.uk and I can go to the following URL: https://admin.cloud.microsoft/?#/subscriptions After I…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-06-10T09:35:19.95+00:00
Mike Perrett 0 Reputation points
answered 2026-06-10T09:35:37.7666667+00:00

AI answer

1 answer

Certificate of Residence for Microsoft Ireland Operations Limited for Tax Year 2026

Dear all, I am writing this message to request a Certification of Tax Residence for the Tax Year 2026 for Microsoft Ireland Operations Limited. This document is required by the Turkish tax authorities in order to apply Double Taxation Treaty between…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T09:02:55.6366667+00:00
BC Fikret 0 Reputation points
edited an answer 2026-06-10T09:34:37.4133333+00:00
Tamara-Hu 15,710 Reputation points Microsoft External Staff Moderator
2 answers

Sign In Error in Microsoft Word

Dear Sir/Madam, I have been having issues with my Word account. I needed to update my version of Word a few weeks ago, and it worked successfully. However, now, every time I open a Word document I have to sign in to my account, and it doesn't seem to…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-06-01T16:47:22.0166667+00:00
Johanna März 0 Reputation points
recommended 2026-06-10T09:33:25.25+00:00
Stefan Blom 342.1K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Error Code: 399287 MFA via SMS not working

On trying to login to the account, MFA via sms is not working. The phone number provided is correct but not able to receive any text, it shows the error: Sorry, we're having trouble verifying your account. Please try again.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T06:51:29.51+00:00
Vithusha T 0 Reputation points
accepted 2026-06-10T09:32:59.88+00:00
Vithusha T 0 Reputation points
1 answer

List of Sharepoint users in Excel Format

How can I generate a list of Sharepoint users including owner, visitor and generate them in excel? I can see the list of owners and visitors in the sharepoint list but I am unable to generate them in excel. how can I do that?

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-06-10T09:26:21.5766667+00:00
MohdNoordin, Azfar 0 Reputation points
answered 2026-06-10T09:26:38.8633333+00:00

AI answer

1 answer

I have microsoft 365 - but cant install word

I have an office 365 subscription then suddenly when I tried to open word - it says the application microsoft word cant be opned. I've tried to reinstall office 365 but it now says I dont have administrator rights. just very frustrated. can any…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-10T06:21:57.4166667+00:00
Sharon Howes 0 Reputation points
recommended 2026-06-10T09:26:24.05+00:00
Stefan Blom 342.1K Reputation points MVP Volunteer Moderator
1 answer

Problem with payment method

I had subscription, but with my last invoice it turns up that somehow payment method is missing. When I try to input new payment method (same card as before), it turns me like not good informations, which is impossible. Like that there is some bug in…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-10T09:25:19.6233333+00:00
Srdjan Andric 0 Reputation points
answered 2026-06-10T09:25:34.9766667+00:00

AI answer

2 answers

Recover unsaved shared excel worksheet

link to access shared file is now coming up with an error message, can the files be recovered

Microsoft 365 and Office | Excel | For business | Other
asked 2026-06-06T12:30:02.76+00:00
Highland Darts 0 Reputation points
answered 2026-06-10T09:25:10.8366667+00:00
Senthil kumar 655 Reputation points
1 answer

NEED FORMULA TO CALCULATE PREV, TODAY AND CUMM QTY IN WT COLUMS IN SSHEET 1 AND AUTO SUM IN SHEET 2 BASED ON DATE, TANK NO, AND CATEGORY

Microsoft 365 and Office | Excel | For business | Other
asked 2026-06-09T07:19:27.5366667+00:00
Pradeep S Pillai 0 Reputation points
commented 2026-06-10T09:24:02.8733333+00:00
Gabriel-N 18,140 Reputation points Microsoft External Staff Moderator
1 answer

BUSINESS EMAIL - LOCKED OUT OF AUTHENETICATOR APP AND ITS STUCK ON A LOOP OF SIGN-IN LOCK OUT

Hi - I am trying to sign into my business account with Microsoft and its asking for Verification of Identity. Verify your identity Approve a request on my Microsoft Authenticator app Use a verification code My Microsoft Authenticator App is LOCKED OUT…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T09:21:36.0666667+00:00
Cara Feeney 0 Reputation points
edited the question 2026-06-10T09:22:37.58+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft account

Kære jer. Har bemærket de sidste dage at nogen prøver at logge på min konto. Det kan jeg se da Authenticator på min mobil kommer frem med forespørgsler om at vælge et tal. Er der noget I kan tjekke og eventuelt give råd hvad skal jeg gøre nu. På forhånd…

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-06-10T08:00:57.8433333+00:00
Darek P 0 Reputation points
answered 2026-06-10T09:22:11.5533333+00:00
Michelle-N 17,130 Reputation points Microsoft External Staff Moderator
1 answer

Lost receipt for purchase of ms office home 2024

I have lost my receipt for the purchase of ms office home 2024 from officeworks and cannot find a product key. How can i locate the product key to put this product on my laptop?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-10T09:21:53.69+00:00
Karen Monohan 0 Reputation points
answered 2026-06-10T09:22:07.79+00:00

AI answer

2 answers

billing question

I have two recurring bills #G**[Moderator note: Personally Identifiable Information removed]** and #G**[Moderator note: Personally Identifiable Information removed]**. What are they for?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-08T23:39:06.6966667+00:00
shane mcdaniel 0 Reputation points
commented 2026-06-10T09:21:43.26+00:00
Liora D 15,980 Reputation points Microsoft External Staff Moderator
1 answer

How to unblock macros when filing kra returns

I want to file tax returns, and the excel we use so update the information, cannot open fully, since macros has blocked it, How can this be changed in the system? I have tried adding the KRA website on the trusted sites but it cannot still open

Microsoft 365 and Office | Excel | For business | Other
asked 2026-06-10T08:38:10.68+00:00
joseph irungu 0 Reputation points
edited an answer 2026-06-10T09:20:11.57+00:00
Gabriel-N 18,140 Reputation points Microsoft External Staff Moderator
3 answers

Excel 32bit - Entry Point Not Found

Getting this error when opening a certain file that has some macros that run on open. If i close the force close the application and reopen after the save, it opens fine. any ideas?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-04T12:38:12.6633333+00:00
Guy 0 Reputation points
edited an answer 2026-06-10T09:15:38.0866667+00:00
Henry-N 13,980 Reputation points Microsoft External Staff Moderator