498,684 questions with Microsoft 365 and Office-related tags

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4 answers One of the answers was accepted by the question author.

Copilot keeps signing me to my personal account instead of my premium account

I upgraded my M365 subscription from Personal to Premium about two months ago, but when I sign to Copilot, it signs me to Personal account instead of my Premium account. The email address is the same, meaning ithe email I used to login to my Personal…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-10-09T01:31:49.4133333+00:00
Najib El Otmani 20 Reputation points
answered 2026-10-22T13:06:21.0266667+00:00
Todd Burdick 0 Reputation points
1 answer

This copy of Microsoft Office is not activated

I get a popup when starting word or excel or powerpoint, saying: This copy of Microsoft Office is not activated

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-22T13:00:59.63+00:00
Hendrik Oudeman 0 Reputation points
answered 2026-10-22T13:01:35.7333333+00:00

AI answer

0 answers

how to export timesheet entries of a month

how to export timesheet entries of a month. for example, if i want to export time entries of September 2026 into the excel. what is the procedure

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-22T12:55:07.7+00:00
Laxminarayana Kairamkonda 0 Reputation points
3 answers

Account takeover and 30-day lockout period

Yesterday, my account was hacked. I first found out because in the security section, I had noticed a login from a very different country. I confirmed I still had an alias email and telephone number. I changed my password. The page said my account had…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-21T09:10:38.74+00:00
Xavier 0 Reputation points
commented 2026-10-22T12:54:39.64+00:00
Xavier 0 Reputation points
2 answers

Locked out of Microsoft Account: Lost Authenticator App access, forgotten password, and phone verification code not working

Hi Microsoft Community, I am unable to sign in to my Microsoft account and urgently need guidance on how to regain access. Here is my current situation: Password Forgotten: I do not remember my current account password. Lost Authenticator App: I…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-10-22T07:39:24.9566667+00:00
Mubeen Adrees 0 Reputation points
answered 2026-10-22T12:54:19.1733333+00:00
Lychee-Ng 29,480 Reputation points Microsoft External Staff Moderator
1 answer

Issue in updating nonce certificate for SPSE version 26H2

Hello, I am experiencing an issue when updating the nonce certificate in SP Farm (latest version of 26H2 in Oct, 2026) $farm = Get-SPFarm $farm.UpdateNonceCertificate($nonceCert,$true) No error is returned, but I can't see the results when I check…

Microsoft 365 and Office | SharePoint Server | For business
asked 2026-10-21T14:12:21.8133333+00:00
Quan PHAM HONG 0 Reputation points
commented 2026-10-22T12:54:15.1433333+00:00
Kristen Tran 2,620 Reputation points Independent Advisor
2 answers

altpgen.exe missing from AL Language extension 18.x. Is the NuGet package the supported way to get it?

Hi all, I’m trying to add a custom Choice column from the Dataverse Account table to a Business Central integration (CRM Account table extension and Integration Field Mapping). I’m following the AL Table Proxy Generator workflow. What I see AL…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-10-21T11:56:34.2833333+00:00
Mahek Mehta 0 Reputation points
commented 2026-10-22T12:53:35.8066667+00:00
Kristen Tran 2,620 Reputation points Independent Advisor
1 answer

SharePoint Check-in not Behaving the same across Microsoft office

Good morning, We are having a issue where our Check in behavior to SharePoint 2019 is not behaving the same across different Microsoft Office Apps. When editing a "Word" document in the app, we are able to check in a file continuously to the…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-10-22T12:51:44.0133333+00:00
Silas Wharton 0 Reputation points
answered 2026-10-22T12:53:26.06+00:00

AI answer

1 answer

cannot sign into account

I cannot sign into one of accounts because the phone number you have listed is no my phone number so i cannot authenticate.

Microsoft 365 and Office | Other
asked 2026-10-22T12:02:40.0766667+00:00
Richard Radcliffe 0 Reputation points
answered 2026-10-22T12:48:50.7166667+00:00
EmilyS726 274.5K Reputation points Independent Advisor
1 answer

GeoBlocked

I'm currently traveling, in south Sudan. My 365 subscription has expired. my family bought for new subscription product key from best buy. The product key is GeoBlocked when I try to redeem it. How can I resolve the GeoBlocked issue?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-22T12:12:12.0133333+00:00
Kuir Ajang de JiBol 0 Reputation points
answered 2026-10-22T12:48:06.1766667+00:00
DaveM121 941.3K Reputation points Independent Advisor
1 answer

I want a refund om my Microsoft 365 personal subscription

I took out a Microsoft 365 personal family subscription on another computer, this was renewed for one year on 29 January 2026. I bought another computer running on Windows 11, and could not see any prompt to access that multidevice subscription so I…

Microsoft 365 and Office | Other
asked 2026-10-22T12:06:36.3133333+00:00
Lika Nehaul 0 Reputation points
answered 2026-10-22T12:42:00.0833333+00:00
DaveM121 941.3K Reputation points Independent Advisor
1 answer

Please I pay you every month but struggle to use your product on my PCs

My names are Mr Godwin Odafejire Amrore. I have a subscription with you in which money gets taken out of my account every month, but I struggle to us microsoft office. I live in the UK, my telephone number is 07590106319, and my email addresses are…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-22T12:37:03.6766667+00:00
Godwin Amrore 0 Reputation points
answered 2026-10-22T12:37:55.1066667+00:00

AI answer

1 answer

double charge on office 365

I just paid this on 9/22/26. Now I'm being charged again

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-22T12:00:51.9566667+00:00
Terry Boston 0 Reputation points
answered 2026-10-22T12:35:03.62+00:00
DaveM121 941.3K Reputation points Independent Advisor
2 answers

I want my rewards to go to Amazon. They would not transfer when I tried.

help transferring my rewards to Amazon. I am not happy with Microsoft.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-22T11:32:24.7066667+00:00
Victoria Brahe-Wiley 0 Reputation points
answered 2026-10-22T12:32:45.22+00:00
SD - IA 181.5K Reputation points Independent Advisor
2 answers

Unable to generate Aged Accounts Receivables Excel Version

Good day, We are unable to generate the above report from Business Central 365. Yes, I 'enable' editing and 'enable content'. The report worked initially and then it stopped. We are currently at Version 28.5, any insights into this would be…

Microsoft 365 and Office | Office Online Server
asked 2026-09-22T15:37:28.6933333+00:00
Rosemary Roopnarine 0 Reputation points
commented 2026-10-22T12:32:08.2+00:00
Rosemary Roopnarine 0 Reputation points
0 answers

file did not auto save when auto save was on and all my progress is lost

I was working when the website crashed for a bit and i reset my computer and all of my writing progress is gone i had 3 pages done with websites on it

Microsoft 365 and Office | Word | For education | Windows
asked 2026-10-22T12:25:29.63+00:00
Zaylee Garza 0 Reputation points
1 answer

Continuing payments despite subscription cancellation.

Account expired 4th April 2025, yet payment was still being taken on 21st October 2026. Account subscription and billing pages etc show no transaction have been made and no payment method is available, yet a payment of £20.42 has been taken every month…

Microsoft 365 and Office | Other
asked 2026-10-22T11:54:09.0433333+00:00
Andrew Rigg 0 Reputation points
answered 2026-10-22T12:26:19.75+00:00
DaveM121 941.3K Reputation points Independent Advisor
1 answer

Question on CTag and Etag

I’m using the Microsoft Graph API to track delta changes on SharePoint drives, and I’ve run into some behavior that I’d like to better understand. From my observations, both eTag and cTag are being updated not only when file content changes, but also…

Microsoft 365 and Office | SharePoint | Development
asked 2026-04-13T02:18:36.0933333+00:00
Venkataramanappa, Girish 20 Reputation points
commented 2026-10-22T12:22:54.9033333+00:00
Alfred Murray 0 Reputation points
1 answer

Excel 2016 Copy/Paste Still Failing After KB5002665

After installing KB5002914, we experienced the known Excel 2016 issue where paste operations fail silently (Ctrl+C works, Ctrl+V does nothing, no error message). We have since installed KB5002665, which Microsoft states fixes this issue. Environment …

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-22T12:20:23.8+00:00
Muhammed Irfan 0 Reputation points
answered 2026-10-22T12:21:25.4133333+00:00

AI answer

1 answer

Family Safety, Screentime not showing for one child

Hi I have been having issues with one of our laptops and all of my children's account. Screentime no longer showing, and updating time limits is not working either. This is happening only to one device running Windows 11 Home 26H2. Other PC and laptops…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-21T10:32:51.63+00:00
Scott W 0 Reputation points
edited a comment 2026-10-22T12:21:18.1733333+00:00
Scott W 0 Reputation points