Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,840 questions
484,774 questions with Microsoft 365 and Office-related tags
0 answers
What is monthly bill?
I want to identify what Microsoft subscription is generating a $31.39/month charge. Transactions contain text "Microsoft #G1631356".
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-28T21:04:42.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 46%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Don Bartusiak
0
Reputation points
edited the question 2026-07-28T23:18:33.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,360
Reputation points Microsoft External Staff
Moderator
0 answers
Billing profile creation fails with different correlation IDs — blocking Business Basic trial signup
I'm trying to start a free Microsoft 365 Business Basic trial on a new Entra tenant. Checkout works fine until I try to create a billing profile, where I get: "There was an issue creating or editing your billing profile. Please try again or contact…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,903 questions
asked 2026-07-28T23:17:47.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 64%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Stephen Lin
0
Reputation points
asked 2026-07-28T23:17:47.8866667+00:00
Stephen Lin
0
Reputation points
2 answers
OneDrive and Windows 11 Users Problem - HELP!!
Hi! Please excuse my novice around this situation and sarcastic tone throughout this monologue of issues! I'm quite frustrated... I'm so confused on what to do and frustrated there's no customer support on this. But anyway, we purchased this Lenovo…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,017 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 43%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 1%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
0 answers
billing issues
what is your phone number for complaining about a bill
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,255 questions
asked 2026-07-28T23:14:52.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 67%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hassan Farhat
0
Reputation points
asked 2026-07-28T23:14:52.3433333+00:00
Hassan Farhat
0
Reputation points
0 answers
New Visa Card instalation
My old Visa card was scammed, new Visa card installed, you have the new details. You keep reminding me that I owe you $178, why can you not debit my Visa account. My bank says my Visa card is set up correctly for you to debit it
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,514 questions
asked 2026-07-28T23:13:33.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 37%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Norman Frodsham
0
Reputation points
asked 2026-07-28T23:13:33.3433333+00:00
Norman Frodsham
0
Reputation points
1 answer
Slide Master Shape Fill Not Working in New Presentation
We have a custom template (.potx) with Slide Masters that have the titles set for "Slide Background Fill", that overlap a line that is ordered underneath the titles. In the slide master, the title box correctly obscures the line behind the…
Microsoft 365 and Office | PowerPoint | For business | Windows
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
2,789 questions
asked 2026-07-28T22:03:04.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 11%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
pdtc
0
Reputation points
answered 2026-07-28T23:12:05.25+00:00
John Korchok
234.7K
Reputation points
Volunteer Moderator
4 answers
Is there anything included in Microsoft365 basic home plan that allows merging MOV files?
It looks like ClipChamp does that but is it included in the 365 package? If not can someone recommend a basic package to combine 10 short videos about 30 sec long, max created by an iphone? Thanks for reading this.
Microsoft 365 and Office | Clipchamp | For home
Microsoft 365 and Office | Clipchamp | For home
A video editing tool developed by Microsoft, designed to make video creation easy and accessible for everyone.
442 questions
asked 2026-07-26T20:45:42.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
robin cotten
0
Reputation points
commented 2026-07-28T23:10:46.8266667+00:00
EmilyS726
252.3K
Reputation points
Independent Advisor
0 answers
Compré la licencia ofiice 365 familiar y cuando lo voy a instalar en el computador de mi hija me aparece un error y no me deja instalarlo
Compré la licencia office 365 familiar y cuando lo voy a instalar en el computador de mi hija me aparece el siguiente error y no me deja instalarlo: Código de error: TokenYaCanjeadoPorLaMismoMSA Identificador de…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,088 questions
asked 2026-07-28T23:10:08.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 49%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
JORGE OCAMPO
0
Reputation points
asked 2026-07-28T23:10:08.8666667+00:00
JORGE OCAMPO
0
Reputation points
4 answers
Unable to make Word autofill page numbers
Several MS agents were unable to help. In my Word Doc, I want to number the pages, starting with the first page, after a section break. I've tried many ways, but it won't fill in page numbers on all the remaining pages.
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,151 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 15%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
0 answers
my ms365 expired oct. and it is keep asking me to purchase since last friday.
I renew my subscription on amazon. and my ms365 expired Oct. and it is keep asking me to purchase since last friday. and won't let me do anything, and I see error 0x0.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,677 questions
asked 2026-07-28T23:04:04.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 1%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXY%3C/text%3E%3C/svg%3E)
Xiaoxiao Yang
0
Reputation points
asked 2026-07-28T23:04:04.78+00:00
Xiaoxiao Yang
0
Reputation points
1 answer
Signing into an older account where I know the username, password, and security questions but SMS codes don't come through
I've done everything I can to sign into another personal account. I have all the details I should need, but it requires an SMS code. When I try to have it send one it never goes through. I've tried account recovery but don't have enough details for it.…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,255 questions
asked 2026-07-28T20:54:40.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Grayson Hailey
0
Reputation points
commented 2026-07-28T22:59:36.7433333+00:00
Grayson Hailey
0
Reputation points
1 answer
Making excel sheet non-editable on sharepoint
I am currently trying to adjust the dashboard as my team requested that the Excel sheet on my sharepoint dashbaord be viewable by everyone with access to the website instead of editable. I am running into an issue with keeping the Excel sheet on view…
Microsoft 365 and Office | SharePoint | For business | Other
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
2,425 questions
asked 2026-07-27T18:01:11.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 25%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fiona McAleer
0
Reputation points
commented 2026-07-28T22:52:56.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 69%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby-N
13,145
Reputation points Microsoft External Staff
Moderator
2 answers
Error Message OxO
Hi, I am getting the error message 0x0 when I try to edit on Word. The problem is only occurrng on my desktop (Macbook Pro running Monterey 12.7.6). I have no problems editing on my phone.
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
297 questions
asked 2026-07-28T20:05:14.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 43%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ardarius McDonald
0
Reputation points
commented 2026-07-28T22:52:20.6366667+00:00
EmilyS_726
23,090
Reputation points
Volunteer Moderator
0 answers
how to create comparison sales yoy
Compile a customer list of sales for MGP caliper covers to identify declining or diminished sales in a one year period
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,793 questions
asked 2026-07-28T22:48:42.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 72%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
George Perea
0
Reputation points
commented 2026-07-28T22:51:56.08+00:00
Ashish Mathur
102.2K
Reputation points
Volunteer Moderator
1 answer
Email of the main family member
How to find the email of the family member whose account is linked to my son's email account for the permission?
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
188 questions
asked 2026-07-28T19:59:13.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Paras
0
Reputation points
answered 2026-07-28T22:47:12.9766667+00:00
Jeronimo Fuerte
43,310
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Microsoft Defender on my Pixel 10 Fold
I turn on MS Defender in settings but it continues to turn itself off. I'm not sure why this keeps happening.
Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
89 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 96%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
my mail merge wont send when I try to finish and merge the option is not there
When I do mail merge on word for outlook i get to finish and merge and the option to send email does not show up
Microsoft 365 and Office | Word | For business | Other
Microsoft 365 and Office | Word | For business | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
622 questions
asked 2026-07-27T17:19:08.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liv DeWitt
0
Reputation points
commented 2026-07-28T22:42:31.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
19,950
Reputation points Microsoft External Staff
Moderator
2 answers
OneDrive will not backup or open Files after Upgrading my Subscription
I upgraded my subscription for Microsoft 365 in order to get expanded space on OneDrive. I still cannot access any of my cloud files. You are still showing my old email address which is no longer active, [Moderator note: Personally Identifiable…
Microsoft 365 and Office | OneDrive | For business | Other
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
704 questions
asked 2026-07-28T17:45:28.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 44%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Richard Pierini
0
Reputation points
answered 2026-07-28T22:40:25+00:00
Richard Pierini
0
Reputation points
0 answers
I am asked for MS account login info when start MSOffice programs
When I start Powerpoint, Word or Excel, I get a MS Signin screen asking for my email address. I When I put in my user name email address and hit next, it says "We coudn't find a work or school account with that email address. I want this whole…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,451 questions
asked 2026-07-28T22:37:05.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 8%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Murray Low
0
Reputation points
edited the question 2026-07-28T22:40:00.34+00:00
Murray Low
0
Reputation points
1 answer
NOT OPOENING THE WORD FILE THROUGH MICROSOFT WORD
Microsoft word is not working at my pc. Please resolve this matter urgent
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,451 questions
asked 2026-07-28T21:48:10.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mohammad Jamir Uddin
0
Reputation points
answered 2026-07-28T22:39:41.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
167.4K
Reputation points
Independent Advisor