Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,390 questions
488,128 questions with Microsoft 365 and Office-related tags
1 answer
Office 365 Education (Verifying my school's academic eligibility)
I run a school in Brazil and wanted to get Office 365 A1 licenses for our students/staff, and Minecraft Education licenses for our students.Last year, I signed up to Microsoft 365, and requested "Office 365 A1 for faculty Trial" and…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-14T16:51:08.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 44%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gregory Hoyl Jr
0
Reputation points
commented 2026-08-16T19:50:46.0166667+00:00
Gregory Hoyl Jr
0
Reputation points
3 answers
OneNote App for iPad will not allow log in
Hello, I used OneNote during my masters program and I accessed it through my iPad app. I have changed institutions to do my doctoral degree and now am stuck in an infinite sign in loop when trying to log into the app with my new account credentials. I…
Microsoft 365 and Office | OneNote | For education | iOS
Microsoft 365 and Office | OneNote | For education | iOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
274 questions
asked 2026-08-15T22:22:35.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aten, Sarah
0
Reputation points
answered 2026-08-16T19:45:21.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
900
Reputation points
Independent Advisor
1 answer
MS 365 Activation/Account not recognized by Word or Excel
Having an issue using Mac MS Word and MS Excel. "Subscriptions Required to Edit or Save". I have an active MS account, but when I try to "Activate MS 365" from main menu, MS is "Unable to Activate" after providing…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,990 questions
asked 2026-08-16T19:43:27.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 47%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Josh Hart
0
Reputation points
answered 2026-08-16T19:43:42.1066667+00:00
AI answer
1 answer
Merged Excel File Lost
I was working on a Microsoft Excel file yesterday – I’ve updated this file daily for years. I was just entering data yesterday when a box popped up and said merging files. I closed the box and found the file had reverted to a previous file over a year…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,718 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 39%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
error code 0x8004def4 - cannot unlock personal vault on OneDrive
I can unable to unlock personal vault on OneDrive. Uninstalled and reinstalled. Mapped it to my external hard drive where my items are. I keep getting error code 0x8004def4. Both before and after re-installing. I have tried everything that AI…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,935 questions
asked 2026-06-22T01:57:22.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 76%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Chris Novak
0
Reputation points
commented 2026-08-16T19:40:56.3333333+00:00
Chris Novak
0
Reputation points
5 answers
My Subscription To MS-Office 365 Personal VS Microsoft Office 365
I have a subscription to MS-Office 365 Personal. I need do download this to a second computer. The only option I am seeing to download is "Microsoft Office 365". Why is that? From what I have read they are not the same. Thank you, LGLDSR73
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,221 questions
asked 2026-08-15T18:50:31.69+00:00
LGLDSR73-6492
1,340
Reputation points
answered 2026-08-16T19:33:12.2833333+00:00
LGLDSR73-6492
1,340
Reputation points
1 answer
Recording myself explaining a power point presentation
I am trying to record myself giving my power point presentation but it says I have to have the paid version of 365. Is there a way to get around this that is user friendly.
Microsoft 365 and Office | PowerPoint | Other | Windows
Microsoft 365 and Office | PowerPoint | Other | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
653 questions
asked 2026-08-16T19:27:55.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 89%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kimberly L Crosby
0
Reputation points
answered 2026-08-16T19:28:09.5366667+00:00
AI answer
2 answers
payment update notifications
I keep getting notifications to update my payment information even when I already did it, why?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,535 questions
asked 2026-08-16T18:28:40.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 12%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
Curtis Younger
0
Reputation points
answered 2026-08-16T19:27:52.6433333+00:00
Bulldog
3,670
Reputation points
1 answer
One of the answers was accepted by the question author.
I want to change my account country
This question has been asked and answered before but not completely. I have moved country and would like to change my UK based Microsoft 365 family subscription to a US one. The other person that asked this question was advised that it was necessary to…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,535 questions
asked 2026-08-16T19:20:15.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 99%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tony Hasler
0
Reputation points
accepted 2026-08-16T19:22:23.35+00:00
Tony Hasler
0
Reputation points
1 answer
I need help with my subscription, and retrieve "Translate" which completely disappeared.
WE have need to translate many French documents. I have been using this function for years. On the settings page, this option has greyed out along with several other features and I am unable to solve the problem. I also tried to upgrade and add my wife…
Microsoft 365 and Office | Translator | For home
Microsoft 365 and Office | Translator | For home
A powerful, cloud-based language translation tool developed by Microsoft.
28 questions
asked 2026-08-14T16:10:17.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 66%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Desmond Fountain
0
Reputation points
commented 2026-08-16T19:00:41.42+00:00
Jeronimo Fuerte
44,755
Reputation points
Independent Advisor
1 answer
I can't find account
Hello, please assist me in accessing one of my 2 accounts the one I pay $2.13 per month for ? I can access the other account which I pay $1.99 per month , Thanks.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,667 questions
asked 2026-08-14T18:46:40.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 51%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
T A
0
Reputation points
commented 2026-08-16T19:00:01.2433333+00:00
Jeronimo Fuerte
44,755
Reputation points
Independent Advisor
2 answers
I’m having trouble adding credit to my son’s account, I get error messages . When I try to add to my daughters account I have no problems
I’m having trouble adding credit to my son’s account, I get error messages . When I try to add to my daughters account I have no problems
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,026 questions
asked 2026-08-12T21:17:37.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 81%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kevin Butler
0
Reputation points
commented 2026-08-16T18:58:23.5033333+00:00
Jeronimo Fuerte
44,755
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How do I get a replacement for MS Office 2024
I purchased Office 2024 directly from Microsoft Store under my Microsoft account. The product key will not redeem on the Office setup website and, when I try to activate in the app, I receive the error PIN-INAPP-INVALIDPIN-8. I have confirmed I’m…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,224 questions
asked 2026-08-16T16:31:21.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Robert Stringer
0
Reputation points
accepted 2026-08-16T18:57:40.25+00:00
Robert Stringer
0
Reputation points
2 answers
word copilot no upload
i need to talk to a human.i need to talk to a human.i need to talk to a human.i need to talk to a human.i need to talk to a human.i need to talk to a human.i need to talk to a human.i need to talk to a human.i need to talk to a human.i need to talk to a…
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
703 questions
asked 2026-08-16T18:05:29.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 40%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dave Lister
0
Reputation points
answered 2026-08-16T18:51:22.67+00:00
Stefan Blom
348.2K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
I pay monthly for MS Office, how do I transfer to a new laptop?
I have unistalled MS Office from the old laptop. Every advised solution ends in a loop without resolution.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,221 questions
asked 2026-08-16T12:26:26.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Paul Smith
25
Reputation points
edited a comment 2026-08-16T18:50:05.3733333+00:00
Stefan Blom
348.2K
Reputation points MVP
Volunteer Moderator
1 answer
MS Office 365 not launching on my 3 devices (1 year old Windows 11 laptop, Samsung tablet and Samsung 23 smartphone).
MS 365 copilot is not working for me... i try to open a word or excel document and I get the message "uploading from device and will send a copy to OneDrive for Consumer"... i cannot find the document to open... its very confusing... so i try…
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,154 questions
asked 2026-08-16T18:47:41.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 57.99999999999999%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
glen teske
0
Reputation points
answered 2026-08-16T18:47:58.48+00:00
AI answer
4 answers
One of the answers was accepted by the question author.
RE-DOWNLOAD MS-365 PERSONAL TO NEW SYSTEM
Greetings,(1) I am setting up a new system, Win-11 Home, the second of two, so I am well within my MS 356 Personal Limit. This system came with a MS 365 Trial but I already have a subscription to MS-365 Personal. I uninstalled the Trial. However, Outlook…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,935 questions
asked 2026-08-15T18:14:34.5233333+00:00
LGLDSR73-6492
1,340
Reputation points
edited a comment 2026-08-16T18:44:42.0133333+00:00
Stefan Blom
348.2K
Reputation points MVP
Volunteer Moderator
1 answer
transfer 365
My old computer crashed and I am trying to transfer my microsoft 365 to my new computer and I need some help. Could you walk me through the process?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,221 questions
asked 2026-08-16T18:29:10.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWV%3C/text%3E%3C/svg%3E)
William Vance
0
Reputation points
answered 2026-08-16T18:43:57.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
102.7K
Reputation points MVP
Volunteer Moderator
1 answer
365 Family cannot complete install
I purchased 365 Family thru Amazon, successfully installed it on my iMac and when I send an invite my MacBook using an email it as received by the MacBook Pro. When I accept the invitation it tells me that I already joined a Microsoft 365 Family.…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,653 questions
asked 2026-08-16T17:53:01.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 65%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Roger Bell
0
Reputation points
commented 2026-08-16T18:40:44.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
83,030
Reputation points
Independent Advisor
3 answers
Cannot use text wrap in Word. Have tried every solution I have seen. Ideas?
Cannot make text wrap work around a photo or graphic. Have tried it inside and outside a text box. Have tried all solutions I see posted, including going to Word Options-Advanced-Cut, Copy, and Paste-Insert/paste pictures as:
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,556 questions
asked 2026-01-18T01:35:05.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 14.000000000000002%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lance Arnt
15
Reputation points
commented 2026-08-16T18:39:52.9766667+00:00
Stefan Blom
348.2K
Reputation points MVP
Volunteer Moderator