491,281 questions with Microsoft 365 and Office-related tags

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6 answers

ONENOTE saying I'm not signed in and won't sync

The onenote app on my android phone is displaying a message "working offline. Sign in to sync your notes", in Recent Pages. I am signed in and can access all files in the Notebook List tab. When I click the Sign In it displays an error message …

Microsoft 365 and Office | Subscription, account, billing | Other | Android
asked 2026-08-29T16:18:02.7866667+00:00
Tim Spalding 10 Reputation points
commented 2026-09-04T04:19:21.1933333+00:00
Tim Spalding 10 Reputation points
1 answer

I can't print an Excel document. I need an agent to discuss.

My computer states that it can't find my printer. Your AI operator continues to hang upon me. Please let me talk to Technical Support.

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-09-03T03:25:38.0166667+00:00
Don Lum 0 Reputation points
commented 2026-09-04T04:13:12.7333333+00:00
Jade Ng 15,215 Reputation points Microsoft External Staff Moderator
1 answer

Protecting Content without Restricting Cell Deletion

Hi there, I've built a really great work book that solves all our issues at work regarding the work book subject. I've set it up to auto fill cells when people add rows. It's quite beautiful. We fill out one cell and the rest fill themselves in…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-04T04:09:51.61+00:00
Richard 0 Reputation points
answered 2026-09-04T04:10:07.4666667+00:00

AI answer

2 answers

Unable to convert Basic plans to Premium plans - "upgrade" option missing from three-dot menu

I am trying to convert several existing Microsoft Planner Basic plans into Premium plans. I have a Microsoft Project Plan 3 license, but I cannot find any option to upgrade or convert the plans. Microsoft guidance and other forum responses suggest…

Microsoft 365 and Office | Project | For business | Other
asked 2026-08-19T23:07:47.87+00:00
Proefriedt, Molly 0 Reputation points
commented 2026-09-04T04:08:21.0933333+00:00
Elena-VH 1,325 Reputation points Independent Advisor
2 answers

CRITICAL DATA LOSS FROM ONEDRIVE

My hard-drive storage was running low and an automated microsoft function called storage sense started running. It started syncing up all my files and folders in my OneDrive account which led to all the files and folders get synced with the cloud. When I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-03T17:34:09.6+00:00
Astha Nagrare 0 Reputation points
answered 2026-09-04T04:01:51.0366667+00:00
Xavier-D 12,485 Reputation points Microsoft External Staff Moderator
1 answer

Changing billing email address

I am unable to change my email address it's just impossible!!!!!!!!!!!!!!!!!!!!!!!!!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-04T00:10:13.2566667+00:00
John Johnston 0 Reputation points
commented 2026-09-04T04:01:09.5933333+00:00
John Johnston 0 Reputation points
1 answer

How to fix my college email so that I can login to Microsoft Excel.

Hello, I'm having trouble logging into the Microsoft Excel desktop app on my MacBook Air. When I enter my college email address, I receive the error shown in the attached screenshot. My professor has advised that students should have full access to…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-09-04T03:04:49.9733333+00:00
Tri Tran (student) 0 Reputation points
edited the question 2026-09-04T04:00:10.04+00:00
Jade Ng 15,215 Reputation points Microsoft External Staff Moderator
2 answers

Mirroring data

In Excel, I have data in A1:D24. In E1 I have =A1:D24 to mirror that range. Question 1) I'm calling that mirroring, but what's the technical term for that? Question 2) I want to mirror A1:D24 three times across the columns; is there a more efficient…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-03T17:15:54.7533333+00:00
Richard Tillman 345 Reputation points
answered 2026-09-04T03:56:33.5566667+00:00
riny 21,440 Reputation points Volunteer Moderator
1 answer

Pink Hue Problem

All my microsoft apps have a pink hue. All the "hacks" to fix it don't work ... mostly because when I follow the instructions, none of the presented options appear. There's nothing for me to click or turn on or off. Please advise. This pink…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-04T03:49:41.7833333+00:00
john odgers 0 Reputation points
answered 2026-09-04T03:49:55.71+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Copilot Credits: do Power Platform admin center and M365 Cost Management numbers add up to the same pack?

We purchased one Copilot Studio Capacity Pack (25,000 credits/month) with no pay-as-you-go configured. We see different figures in the two admin centers: Power Platform Admin Center Purchased: 25,000 Assigned: 8,233.74 Consumed: 8,220.98 Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-19T13:13:42.71+00:00
Vishal Kumar 105 Reputation points
edited the question 2026-09-04T03:48:54.7333333+00:00
Griffith N 0 Reputation points Microsoft External Staff Moderator
1 answer

ABOUT TO PULL MY HAIR OUT

Is there anyone who can help me convert my canva presentation to this antiquated system? I spent all this time doing videos and graphics and this dang system cant keep up. I have a presentation coming that relies on what I created in canva but they cant…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-09-04T02:58:41.9533333+00:00
Cheri Antoinette 0 Reputation points
answered 2026-09-04T03:29:45.0866667+00:00
John Korchok 235.8K Reputation points Volunteer Moderator
2 answers

Access to Microsoft account is denied, but I am the account holder and administrator.

When I attempt to log into my Microsoft account to make changes to it, I am being denied access because Microsoft doesnt recognize me as the administrator, which may be missing in the set up.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-04T01:05:13.03+00:00
Gavin Shore 0 Reputation points
answered 2026-09-04T03:26:57.69+00:00
Vincent Choy 11,255 Reputation points Volunteer Moderator
2 answers

excel work book is not open

not open my excel work book solve this problem who to open excel work book

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-04T02:34:37.61+00:00
MANOJ KUMAR YADAV 0 Reputation points
answered 2026-09-04T03:11:31.72+00:00
GsN5034 - IA 75,865 Reputation points Independent Advisor
2 answers

How to log in on OneDrive on an iPhone

I've downloaded the OneDrive app and had difficulty logging in, so i changed my password. This was apparently done correctly, but now I can't log in using that correct password. The error message is "You've tried to sign in too many times with an…

Microsoft 365 and Office | OneDrive | Other | iOS
asked 2026-09-03T18:31:07.12+00:00
David Farmer 0 Reputation points
answered 2026-09-04T03:05:43.8233333+00:00
GsN5034 - IA 75,865 Reputation points Independent Advisor
2 answers

Recurring billing that I don't understand

For the past year or so I have been billed $15.26 every month for something that appears as - Day Trial, MSBill.info, Redmond, WA. I don't know what this is for and can't seem to get it to stop. Whatever it is, it's not through any of my known microsoft…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-03T21:50:32.1266667+00:00
Jason Fuller 0 Reputation points
answered 2026-09-04T03:02:50.5433333+00:00
Vincent Choy 11,255 Reputation points Volunteer Moderator
1 answer

FACTURACION

Los cargos por suscripción que se realizan mes a mes, necesito que se facturen fiscalmente, cómo puedo dar de alta mi RFC para que fiscalmente sean aprovechables?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-04T01:54:03.9333333+00:00
Martha Alvarez 0 Reputation points
answered 2026-09-04T02:38:53.15+00:00
Hector FC 33,425 Reputation points Independent Advisor
3 answers

how to move microsoft office 365 from one computer to another

Office is now loaded on a iMac and I would like to delete it from the mac and re-install in on a dell PC that I haven't bought yet. Is there any way that you could e-mail me instructions? Thank you, Dennis

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

92 questions
asked 2026-09-03T22:03:01.09+00:00
Dennis Robert 0 Reputation points
commented 2026-09-04T02:17:48.7033333+00:00
EmilyS726 261.8K Reputation points Independent Advisor
1 answer

Trouble with work account email when using microsoft learn as it is coming up as a personal email account and not work email

Trouble with work account email when using Microsoft learn as it is coming up as a personal email account and not work email. Once that is done, I can use my work email and associate with my personal email account, so all learn credits from Microsoft…

Microsoft 365 and Office | Other
asked 2026-09-04T02:12:47.85+00:00
Jayasree Deekonda 0 Reputation points
answered 2026-09-04T02:13:04.3566667+00:00

AI answer

1 answer

Translate Document Feature

Does Word’s built-in Translate Document feature uses standard neural machine translation exclusively? If not, curious whether tenant administrators can disable or exclude any LLM-based translation models?

Microsoft 365 and Office | Translator | For business
asked 2026-09-02T02:58:08.2333333+00:00
Jasper Montesi 0 Reputation points
commented 2026-09-04T02:12:11.7+00:00
Jasper Montesi 0 Reputation points
1 answer

Sole Global Administrator locked out after Microsoft Authenticator loss

I am the sole Global Administrator of a Microsoft 365 tenant. My phone was reset, and the Microsoft Authenticator registration associated with the administrator account is no longer available. I still know the correct administrator username and password,…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-03T14:42:24.4833333+00:00
Job Chen 0 Reputation points
edited an answer 2026-09-04T01:58:58.02+00:00
Alina Le 4,905 Reputation points Independent Advisor