491,646 questions with Microsoft 365 and Office-related tags

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Invoice for deleted tenant?

I received an invoice directed to my gmail account. I suspect it might be connected to my former tenant which has already been deleted. I have no insight in what invoice this is, or the possibility to cancel or delete the resources. I do have an invoice…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-07T08:35:07.57+00:00
Sander de Jong 0 Reputation points
answered 2026-09-07T10:09:43.16+00:00
Julie Huynh 3,080 Reputation points Independent Advisor
1 answer

Unable to activate word on my iMac M1 (2021)

I have a Microsoft 365 account which I use on my Microsoft laptop and my iMac M1 (2021). All works fine on the laptop, but although Excel works on the iMac, Word only opens in view mode with a banner along the top saying "Activate Microsoft 365 to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-07T09:22:44.8733333+00:00
John 0 Reputation points
answered 2026-09-07T10:00:21.2966667+00:00
GsN5034 - IA 76,040 Reputation points Independent Advisor
1 answer

how to activate powerpoint

I've got two accounts personal and business. my email is linked to the business one and my licence for office is the personal one. I can't activate powerpoint

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-07T09:56:10.25+00:00
Sue White 0 Reputation points
answered 2026-09-07T09:56:26.0133333+00:00

AI answer

0 answers

non riesco ad ostallale il pacchetto microsoft 365 business standard

non riesco ad ostallale il pacchetto microsoft 365 business standard

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-07T09:56:06.22+00:00
MASSIMO BARONE 0 Reputation points
1 answer

I have an issue that i pay the copiliot subscription 2 times and still my account i basic

I have an issue that i paid the copiliot subscription 2 times and still my account is basic, i want to cancel the subscription first, open an investigation, and to refund the 2 transactions done on 26th August and 2nd of September, with 36 USD per each…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-07T09:16:10.5466667+00:00
Molham Rageh 0 Reputation points
answered 2026-09-07T09:54:06.34+00:00
John Jefferson Doyon 86,265 Reputation points Independent Advisor
0 answers

forgot username of a previous account that has an active subscription

My Microsoft subscription was just recently renewed for $130. I just got a new computer and could not remember the old username. Unfortunately I have 3 accounts associated with my phone number. The one I just made when setting up my new computer does not…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-07T09:53:55.8633333+00:00
Rachel VerWey 0 Reputation points
1 answer

Admin issues, can't close the account because I am not the admin

On March 6, 2026, I purchased Microsoft 365 for business order number: [Moderator note: Personally Identifiable Information removed]. I paid for it with my business credit card. At 10:45 a.m. I received an email with a link to the admin center. At 4:04pm…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-02T22:55:01.99+00:00
Carol Law 0 Reputation points
edited an answer 2026-09-07T09:51:29.39+00:00
BabybooHN 2,795 Reputation points Independent Advisor
2 answers

where to find license for microsoft

where to find license for microsoft having trouble loging in excel

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-07T09:23:47.6666667+00:00
Davis, Princess 0 Reputation points
answered 2026-09-07T09:50:04.89+00:00
Demi Nguyen 1,505 Reputation points Independent Advisor
0 answers

My Phone is not accessible & I forgot my Username Password

Hi Team, My phone broke a day back & while trying to login from another phone I have forgotten the password to my username as well. How can I access my Microsoft Authenticator app on the other device in this case. I need this sorted immediately since…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-07T09:35:50.12+00:00
Tejal Narvekar 0 Reputation points
edited the question 2026-09-07T09:48:23.8966667+00:00
Nam-D 3,895 Reputation points Microsoft External Staff Moderator
2 answers

where do i find my bill

I keep receiving an email saying that my bill is due, but I cannot find it in my microsoft 365 account. Where is it?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-01-02T18:32:30.8866667+00:00
emily authenrieth 0 Reputation points
answered 2026-09-07T09:36:21.3433333+00:00
Hassan Gillani 0 Reputation points
2 answers

How to active Office 2016 via KMS if the Office KMS count value is less than 5 （Emergency）

C:\WINDOWS\system32>cd C:\Program Files (x86)\Microsoft Office\Office16   C:\Program Files (x86)\Microsoft Office\Office16>cscript ospp.vbs /sethst:10.197.111.84 Microsoft (R) Windows Script Host Version 5.812 Copyright (C) Microsoft Corporation.…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-07T08:54:36.7966667+00:00
Sun Shengwei (XC-CE/EBS-CN) 0 Reputation points
commented 2026-09-07T09:29:30.99+00:00
Sun Shengwei (XC-CE/EBS-CN) 0 Reputation points
1 answer

Error 7q6cd when syncing client's onedrive folder to my PC

After getting client to setup the onedrive folder to accept external guests and having my email allowed in the list of members in his onedrive, i use the SYNC button from the onedrive folder website and a window pops up and asks me to sign in, after I…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-07T01:05:40.1833333+00:00
Francis de Vera 0 Reputation points
commented 2026-09-07T09:26:58.24+00:00
Francis de Vera 0 Reputation points
1 answer

Help me recover the administrator account after a system update.

Help me recover the administrator account after a system update. I cannot log back into my account and don't know what to do, I am the only administrator, so please help me restore access.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-10T04:10:00.28+00:00
Walker Leo 0 Reputation points
edited an answer 2026-09-07T09:26:47.5333333+00:00
BabybooHN 2,795 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to uninstall 365 Personal and install Office 2024

I have a 365 Personal subscription costing A$160 per annum. Last month I bought from an online retailer, Office 2024 for US$20 but cannot install it. Every aspect of the process allows only for Microsoft account dealings. I have tried uninstalling etc…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-06T19:30:09.76+00:00
shane short 20 Reputation points
accepted 2026-09-07T09:26:22.6233333+00:00
shane short 20 Reputation points
1 answer

Export Powerpoint slides at 300 DPI- not working

I want to export PowerPoint slides in Microsoft Office Professional Plus 2021 as JPEGs at 300 dpi. I have changed the registry in Windows 11 to 300 DPI, but Save as JPEG still results in an image of the slide at 96 DPI. How to fix this?

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-09-06T12:22:07.2033333+00:00
LE-3154 0 Reputation points
commented 2026-09-07T09:24:59.2566667+00:00
Hani-Ng 1,045 Reputation points Independent Advisor
1 answer

Error for signup Office 365 Education

Hello can you help me? I've problem when I Signup Office 365 Education

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-06T01:24:58.49+00:00
Cakra Prabu Suteja 0 Reputation points
commented 2026-09-07T09:23:06.4766667+00:00
Hani-Ng 1,045 Reputation points Independent Advisor
1 answer

Microsoft Excel not allowing me to sign in

I have Microsoft Office subscribtion and it's been working fine. Not sure what happened all of a sudden now I am not able to save the files, and it says I have been logged out. And when I try to login it says "An unknown error has occurred. The…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-06T00:01:58.8033333+00:00
Kranti Potluri 0 Reputation points
commented 2026-09-07T09:20:42.3566667+00:00
Hani-Ng 1,045 Reputation points Independent Advisor
2 answers

i want to see themes I can download and apply to a powerpoint presentation.

I have microsoft copilot build a powerpoint presentation for me but I don't like the theme it applied. I have tried most of the other themes already available to me through my organization but I don't like them any better. my organization prevents me…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-09-06T00:34:52.9833333+00:00
Cameron Deacoff 0 Reputation points
commented 2026-09-07T09:14:20.14+00:00
Hani-Ng 1,045 Reputation points Independent Advisor
1 answer

I can't pay my subscription

Below are the error when i try to pay

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-07T08:34:42.4766667+00:00
Wan Abdul Hadi Wan Salleh 0 Reputation points
answered 2026-09-07T09:09:47.58+00:00
Estrella721 45,695 Reputation points Independent Advisor
1 answer

lost access to to Microsoft authenticator app

hello, I've lost access to my Microsoft authenticator app after changing my phone and now every sign in options (for microsoft 365 cloud pc) are related to the app. I can't log in to my account for removing MFA and I'm the only user of that. For another…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-07T09:01:59.03+00:00
ERF Nilufar Lebasi 0 Reputation points
answered 2026-09-07T09:09:06.97+00:00
Heimerdinger 290 Reputation points Independent Advisor