493,812 questions with Microsoft 365 and Office-related tags

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How to make a /subscriptions graph API call in a multi-geo URL setup? Getting a 404 error when trying to register a webhooks subscription.

We are getting a 404 error when trying to register a webhooks subscription using Graph API on a Sharepoint Online Document Library. We are working with a multi-geo environment, in which case there are 2 sharepoint URLs under the same tenant (E.g.…

Microsoft 365 and Office | SharePoint | Development
Microsoft Security | Microsoft Graph
asked 2025-01-10T13:14:44.9466667+00:00
Raghunandan Kumbhar 20 Reputation points
commented 2026-09-21T09:58:09.4633333+00:00
JuliaMarvin 22,790 Reputation points Volunteer Moderator
1 answer

I can’t access my Microsoft 365 Business Premium tenant or cancel the trial – AADSTS5000228

Hello, I recently created a Microsoft 365 Business Premium trial using my personal email address and my own bank card, but I cannot access the tenant because I receive the error AADSTS5000228: Access to tenant is denied. I am the only administrator, and…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-21T06:33:56.19+00:00
Jorge Triana 0 Reputation points
answered 2026-09-21T09:56:01.3266667+00:00
Alina Le 5,080 Reputation points Independent Advisor
1 answer

how to talk to a human being

I have spent HOURS trying to talk to a human being about accessing my account. I need to talk to somebody. I do not have HOURS to waste going round in circles trying to talk to somebody. Your help guides are not helping me and I need to solve this…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-21T09:22:17.97+00:00
Rianna 0 Reputation points
answered 2026-09-21T09:55:30.9+00:00
DaveM121 932.6K Reputation points Independent Advisor
2 answers

Issues with Case Entity Deployment Across Multiple Teams in D365 Customer Service Workspace

We are working in Dynamics 365 Customer Service Workspace, where multiple teams collaborate on the same domain. The challenge we face is with the Case entity, which has buttons owned by different teams (for example, Team A and Team B). We follow the ALM…

Microsoft 365 and Office | Development | Microsoft 365 Publishing
asked 2026-09-21T09:41:01.67+00:00
D, Gokulakrishnan (G.) 0 Reputation points
answered 2026-09-21T09:54:20.6733333+00:00
Ruby Nguyen 2,130 Reputation points Independent Advisor
1 answer

365 subscription not working

Hello, I have a Microsoft 365 subscription. I have access to Excel and Power Point, but not Word. It is saying my subscription for Word has expired.

Microsoft 365 and Office | Word | For home | Other
asked 2026-09-21T09:48:40.0033333+00:00
Karen P 0 Reputation points
answered 2026-09-21T09:51:32.9566667+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
1 answer

Sharepoint Online Refinablestring not allowing "queryable" property

In order to use PnP Search, i tried to map a crawled property into the Refinablestring managed one, however all of them does not have or allow to use the "queryable" property. Results in Copilot and GPT prompts say it should be checked,…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-09-17T14:33:19.9566667+00:00
Thiago de Freitas Ribeiro 0 Reputation points
commented 2026-09-21T09:51:17.0033333+00:00
Liora 1,720 Reputation points Independent Advisor
3 answers

COPY AND PASTE THE CELLS IN EXCELL

AFTER THE LAST MICROSOFT UPDATE WE CANNOT USE THE SHORTCUTS CTRL+C and CTRL+P to copy-paste the cells in Excell with the same format.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-12T09:09:52.0566667+00:00
Mirela Stancu 0 Reputation points
edited a comment 2026-09-21T09:49:39.3766667+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
1 answer

Excel 2016 Unable to Copy and Paste Cells

The issue is caused by a problematic Office 2016 update/patch that affects Excel's clipboard functionality.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-16T06:54:38.83+00:00
Ganesh V. Bhojane 0 Reputation points
recommended 2026-09-21T09:45:47.94+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
2 answers

Yearly 365

I have used Microsoft for years and paid for 365 to use. And I have just now decided to work with what I am supposably paying for, and now after something to do with credits are used, I can't use 365 Word to help with writing. So why do I pay each year…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-21T08:56:37.95+00:00
T.J. Doane 0 Reputation points
answered 2026-09-21T09:37:42.88+00:00
DaveM121 932.6K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Request a refund

I canceled my office 365 subscription. It was supposed to be refunded if cancelation is done within a month. I would like to get a refund. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-16T10:02:09.2866667+00:00
kyohei ryumoto 45 Reputation points
commented 2026-09-21T09:37:10.1766667+00:00
JuliaMarvin 22,790 Reputation points Volunteer Moderator
3 answers

Contact with a Support Agent urgently required please

Dear Sir/Madam, I shared my office family license with my wife, by sending her the invite. But her laptop and microsoft office do not seem to accept my invite. She went to her office support, accepted the invite, and then every time gets the message…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-21T08:07:13.6333333+00:00
Bals Stephan 0 Reputation points
answered 2026-09-21T09:36:37.6+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
1 answer

My microsoft basic subscription is not getting activated

Getting a msg having trouble accessing the store make sure your logged into an active Google account

Microsoft 365 and Office | Install, redeem, activate | Other | Android
asked 2026-09-21T09:36:14.68+00:00
Gregory Rozario 0 Reputation points
answered 2026-09-21T09:36:30.8533333+00:00

AI answer

2 answers

6 Days Passed but Refund Still Not Received

Hello, it has been 6 days since my Microsoft subscription refund was processed, but I still haven’t received the money back to my account/card. I canceled the subscription immediately on the same day I received the notification. I also tried emailing…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-11T11:41:54.19+00:00
janice baet 0 Reputation points
commented 2026-09-21T09:35:56.9333333+00:00
JuliaMarvin 22,790 Reputation points Volunteer Moderator
1 answer

iPad mini 7 incorrectly requires Microsoft 365 for basic editing

iPad mini 7 (A17 Pro), 8.3-inch display, is incorrectly requiring a Microsoft 365 subscription to edit Word/Excel documents. Microsoft documentation states that basic editing is free on iOS devices with screens ≤10.1 inches. The issue occurs with two…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-09-21T08:10:20.9533333+00:00
Kapil Gaba 0 Reputation points
answered 2026-09-21T09:32:44.6966667+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
0 answers

Unexplainable charge

Good afternoon. I use the Microsoft monthly subscription for myself only. I pay the monthly fee on recurring debit order. Somehow last Thursday I was charged for a yearly subscription yet my monthly subscription is still active? No invoice anywhere to be…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-21T09:30:43.2066667+00:00
Ally Henn 0 Reputation points
1 answer

Getting answers quickly and easily about my MS365 Personal Subscription?

Why can't I quickly and easily get answers to questions about my MS365 PERSONAL SUBSCRIPTION? This is why I pay for it. The same MS365 Personal Account I have had for years and years! Edie Hudson Moderator note: personal information removed

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-21T08:42:58.5766667+00:00
Edie Hudson 0 Reputation points
answered 2026-09-21T09:22:51.6166667+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
4 answers

How to install Publisher 2021 standalone and keep using my Microsoft 365 subscription

After much searching online, I just purchased a standalone copy of MS Publisher 2021 so that I will still have access to my .pub files after the notice that I will be rudely denied access to my files after October 1. I tried to install it, but it is…

Microsoft 365 and Office | Publisher | Other
asked 2026-04-01T15:47:11.07+00:00
Liz Stefany 15 Reputation points
edited an answer 2026-09-21T09:21:35.79+00:00
Lorna 0 Reputation points
1 answer

Unable to start a new subscription

This has to be one of the worst support models ever. I want to speak to a human! It's leading me around in circles. I want to start a subscription but it says what you see in the screenshot. "To create a subscription for this billing profile,…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-21T08:13:36.8633333+00:00
Brian Smith 0 Reputation points
answered 2026-09-21T09:15:26.48+00:00
Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
2 answers

How to reload Microsoft 365 because of errors in Word and Excel

I am having problems with both Word and Excel and want to reload both applications. I am using Windows 11.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-15T00:32:57.8133333+00:00
Mark B 0 Reputation points
commented 2026-09-21T09:13:53.1366667+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Onedrive login on Lenovo PC

I can not login and synchronize One drive on my PC. Every time when I try to log in it gives Message "Login Cancelled" I tried to Unlink my PC and Add account, but it is not working. One drive is working perfectly on my Phone with same login…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-14T19:06:59.15+00:00
UNNATII NAIK 0 Reputation points
commented 2026-09-21T09:13:23.27+00:00
Kai-H 26,840 Reputation points Microsoft External Staff Moderator