Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,716 questions
1 answer
Forms response sheet not updating for other users, only owner of sheet
We are using a Microsoft form to collect information from our team members but they need to be able to see the results that populate in the response sheet. I shared the response excel sheet with our employees but when they open it they do not see the…
Microsoft 365 and Office | Microsoft Forms | For business
asked
2026-11-03T19:43:59.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 34%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Samantha Painter
0
Reputation points
answered
2026-11-03T19:44:56.9266667+00:00
AI answer
2 answers
Cancel 365 Subscription
I want to cancel my 365 subscription and be refunded the November 3,3026 PayPal payment.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,653 questions
asked
2026-11-03T14:45:36.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 96%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Teresa Stetler-Clear
0
Reputation points
edited the question
2026-11-03T19:43:47.43+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
2 answers
setting up my new business email; having my business email be used to forward reply emails to my personal email accounts
I just signed up for this brand new 365 business account. I need to get my email sorted out. I would like to get my new business email established: ******@LeadershipInitiativesGroup.com After setting up my new business email, I am seeking to have all…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,100 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
1 answer
Created another account inadvertently
I inadvertently paid for a renewal (5489925479) under my email address when my original account is under my phone number associated with the same email does not expire until March of 2027. What do you recommend in this situation? Could you apply the…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,653 questions
asked
2026-11-03T15:43:54.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Daniel Choi
0
Reputation points
edited an answer
2026-11-03T19:41:58.1266667+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
2 answers
Billed Twice
I was billed twice on my credit card for September28- 2026 for 40.77 and October 28 -2026 for 40.77
Microsoft 365 and Office | Microsoft Forms | For home
Microsoft 365 and Office | Microsoft Forms | For home
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
584 questions
asked
2026-11-03T19:08:42.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 18%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Ron Thomas
0
Reputation points
answered
2026-11-03T19:41:42.8133333+00:00
EmilyS726
277.3K
Reputation points
Independent Advisor
1 answer
I have lost access to my authenticator app where I get verification codes for my office 365 subscription
This is related to an enterprise account that I setup 1 year ago. I am the only administrator of that account. I got billed for another year and I want to cancel my subscription but I cant access the admin portal As soon as I type my valid user name and…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,100 questions
asked
2026-11-03T15:40:47.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 54%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Juan Blanco
0
Reputation points
edited the question
2026-11-03T19:34:36.2833333+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
2 answers
16 digit gift card
I have a 16-digit gift card and all the gift cards redeem things only accept 25-digit codes.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,456 questions
asked
2026-04-21T23:04:42.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 74%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOT%3C/text%3E%3C/svg%3E)
owen thom
0
Reputation points
commented
2026-11-03T19:33:23.6433333+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
3 answers
One Drive files locked when accessed via file explorer that are not locked when accessed through One Drive
Why are some of my files on One Drive locked when I access through file explorer but not when accessed through One Drive. Unable to upload to Sharepoint or attach to an email.
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,147 questions
asked
2026-10-27T12:43:54.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sue Phillips
0
Reputation points
commented
2026-11-03T19:32:41.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 3%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Coey Lin
0
Reputation points
1 answer
Connect me with a live person
I do not want to talk with AI. I want to connect with a biological person about my Microsoft 365 subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,682 questions
asked
2026-11-03T16:04:36.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 97%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cynthia Fuller
5
Reputation points
edited an answer
2026-11-03T19:30:15.62+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
3 answers
I don't know exactly the problem. I can't get the software to work.
I called a number for support, but only got a recorded answer. I need to speak with someone who can walk me through my situation.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,456 questions
asked
2026-11-03T16:18:00.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 38%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Patricia Edge
0
Reputation points
answered
2026-11-03T19:25:52.4833333+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
3 answers
unable to edit documents with MS Office 2021 suite
Suddenly I am unable to edit any previously saved document with my MS Office Suite 2021 purchased. Mod note: moved from Windows for Home > Windows 11 > Windows update
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,002 questions
asked
2026-11-02T20:43:07.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 17%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Peter Cotroneo
0
Reputation points
answered
2026-11-03T19:25:34.06+00:00
Peter Cotroneo
0
Reputation points
1 answer
How to fix one drive sign in.
Ive been trying to sigh into my one drive for the past 3 hours, I just keep getting the message "There is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser." I've already signed in on a browser and…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,393 questions
asked
2026-11-03T19:18:35.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 85%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Levi Sparks
0
Reputation points
answered
2026-11-03T19:19:48.59+00:00
AI answer
1 answer
Remove Markup and Comments
Remove Markup and Comments I read Stefan Blom strategy to remove markup. On my version of Word, when Accept is clicked, All Changes and Stop Tracking does not appear. What should I do to remove Markup from my document? On the Review tab, click the…
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
743 questions
asked
2026-08-16T13:39:11.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alvin Crawford
0
Reputation points
commented
2026-11-03T19:18:54+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
1 answer
Problema para contactar al soporte de Microsoft por bloqueo de MFA
Soy el único administrador global de un tenant de Microsoft 365 y no puedo completar el MFA, aunque sí tengo mi usuario y contraseña. La opción de recuperación que encuentro es llamar al soporte técnico. Soy de Panamá y el número publicado por Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,100 questions
asked
2026-11-03T17:09:07.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 45%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Carlos Troetsch
0
Reputation points
edited an answer
2026-11-03T19:18:18.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,215
Reputation points Microsoft External Staff
Moderator
2 answers
I need to resolve my subscriptions to Microsoft office 365
I may have multiple accounts and may have deleted one by mistake.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-03T16:18:56.5266667+00:00
Cynthia Fuller
5
Reputation points
answered
2026-11-03T19:12:25.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
49,665
Reputation points
Independent Advisor
2 answers
OneDrive pausing
Using a PC so not a battery power issue but my OneDrive now keeps pausing for specific reason. This is only a recent issue. Could it be due to running Windows Feature Experience Pack 1000.26100.489.0?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,393 questions
asked
2026-10-25T21:59:52.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 75%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Andrew Kerr
20
Reputation points
commented
2026-11-03T19:11:40.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 56.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Chris
0
Reputation points
2 answers
One of the answers was accepted by the question author.
old product key not working
I am trying tom use Office products on a new device and I am being told that they can't verify my product key from my old laptop/software. I am certain that I am using the proper key and am not translating any of the characters incorrectly.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2025-10-27T22:26:51.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 81%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Bob from then bank
20
Reputation points
commented
2026-11-03T19:08:31.02+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
2 answers
One Drive Licence transferred but I have provisioning issues
I am a small business hoping to grow. At present I have one tenant and one user. My problem is as follows: “I'm the administrator of a Microsoft 365 Business tenant. I've transferred my Microsoft 365 licence from one user to…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,147 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 59%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFN%3C/text%3E%3C/svg%3E)
1 answer
How to display Recipient's name AND full email address in the 'To' field of Outlook 365
I recently updated from Windows 10 to Windows 11 on my PC. I was previously using the desktop version of Outlook 2019. After the update to W11, when I opened Outlook, it defaults to Outlook 365. I was going to go back to Outlook 2019 but I understand…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2025-09-09T15:51:20.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gary A
5
Reputation points
commented
2026-11-03T19:06:09.8966667+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator
1 answer
NEED HUMAN -- get requests to create a passkey
How do I speak to a HUMAN? You are giving WRONG information. I need a HUMAN. WHAT IS A TAG????? JUST GET ME A HUMAN. THIS IS ABSURD. YOU DO NOT OFFER ANY HELPFUL ANSWERS. GET ME A HUMAN!!!!! NOW!!!!!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,531 questions
asked
2026-11-03T14:39:23.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 49%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Marissa Boyescu
0
Reputation points
edited the question
2026-11-03T19:03:17.1066667+00:00
Stefan Blom
356.9K
Reputation points MVP
Volunteer Moderator