498,642 questions with Microsoft 365 and Office-related tags

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2 answers

Account takeover and 30-day lockout period

Yesterday, my account was hacked. I first found out because in the security section, I had noticed a login from a very different country. I confirmed I still had an alias email and telephone number. I changed my password. The page said my account had…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-21T09:10:38.74+00:00
Xavier 0 Reputation points
edited an answer 2026-10-22T06:51:43.9333333+00:00
Craig Long 18,850 Reputation points
2 answers

Authenticator Issue

I Lost access to microsoft authenticator for email and 365 admin. Please assist with account recovery Moved from Microsoft Security | Microsoft Authenticator

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-22T05:27:07.9266667+00:00
Jonathan Lin 0 Reputation points
answered 2026-10-22T06:46:48.97+00:00

AI answer

2 answers

I cannot open Microsoft Office apps like Word, Excel, or PowerPoint on my mac.

I cannot open the aforementioned apps, it signs in under and old account, and even after uninstalling and reinstalling it will still log on with the old log in. I need to speak to someone, I do not have the brainwidth to look for anymore solutions…

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2026-10-22T06:12:41.74+00:00
Jennifer Omori 0 Reputation points
answered 2026-10-22T06:46:27.27+00:00
DaveM121 941.3K Reputation points Independent Advisor
2 answers

Reactivate office

Reacticating a office 2024 issue install another device and reactivate same

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-22T06:10:55.96+00:00
Kandivali IT Support 0 Reputation points
answered 2026-10-22T06:45:33.3366667+00:00
Estrella721 47,300 Reputation points Independent Advisor
2 answers

How to delete OneNote notebooks on an Intel Mac Pro

I need to rename and consolidate several notebooks and erradicate several all together. I am using Mac OS Sequoia on a Mac Pro 2019 Intel.

Microsoft 365 and Office | OneNote | For business | MacOS
asked 2026-10-21T07:57:42.6+00:00
geoff stanton 0 Reputation points
commented 2026-10-22T06:35:51.16+00:00
JeseminQH 930 Reputation points Independent Advisor
2 answers

need share point document library to store master workbook

connect automated reading file to multiple PDF files

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-21T04:08:57.2166667+00:00
Al Abri, Yousuf K 0 Reputation points
commented 2026-10-22T06:35:39.17+00:00
JeseminQH 930 Reputation points Independent Advisor
1 answer

Microsoft 365 admin locked out – MFA registration loop

I have an active Microsoft 365 Business Standard subscription and is the only administrator of my tenant. I can enter my work account credentials, but sign-in requires a code from Microsoft Authenticator. The app does not provide a code, and…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-21T12:07:30.44+00:00
Mattias Brofelth 0 Reputation points
commented 2026-10-22T06:34:43.68+00:00
Mattias Brofelth 0 Reputation points
2 answers

Not able to view volumn licensing

My colleague who seems as the exact same role with me (We're both global admin), but he is not able to view in the MS365 admin center, Billing -> Your Products -> Volumn Licensing, he doesn't have this tab.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-22T06:07:17.39+00:00
Shen Binglin 20 Reputation points
answered 2026-10-22T06:25:54.68+00:00
Michelle Nguyen 2,450 Reputation points Independent Advisor
2 answers

Microsoft 365 Work Account MFA.

Subject: Microsoft 365 Work Account MFA Recovery – Error 500121 Hello Microsoft Support, I am unable to access the security settings of my Microsoft 365 work account because I lost access to my Microsoft Authenticator app. I have not registered an…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-22T05:42:33.9766667+00:00
AHAMMAD SANY JUBAER 0 Reputation points
edited an answer 2026-10-22T06:22:48.95+00:00
Jade Ng 16,225 Reputation points Microsoft External Staff Moderator
1 answer

Global Administrator access recovery.

I am the sole director of my organisation. I have access to my Microsoft 365 user account and can access Microsoft Entra. The only Global Administrator account is enabled, but nobody knows the password and self-service password reset is not configured.…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-22T05:44:18.11+00:00
CC 0 Reputation points
edited the question 2026-10-22T06:14:26.3066667+00:00
Kai-Ex 2,070 Reputation points Microsoft External Staff Moderator
1 answer

i want to delete tenant from managed tenant and i am not able to delete it because i have remove work account from MFA app on my phone.

i want to delete tenant from managed tenant and i am not able to delete it because i have remove work account from MFA app on my phone. i am only global admin user. now i cannot approve the authentication. i get only two option, approve sign in and use…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-21T14:30:17.2833333+00:00
Sanjana Myakala 0 Reputation points
commented 2026-10-22T06:13:06.5066667+00:00
Sanjana Myakala 0 Reputation points
1 answer

Fix error messag

I KEEP GETTING THIS>>>HOW TO FIX???? Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard ✔ Copied Correlation Id:[Moderator note: Personally Identifiable Information removed] Timestamp:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-21T15:42:17.2966667+00:00
Zack Zack 0 Reputation points
commented 2026-10-22T06:08:01.13+00:00
Hani-Ng 2,575 Reputation points Independent Advisor
2 answers

Can't Paste Multiple Objects in MS Access

Simple as that. Select multiple objects on an MS Access form, and either copy or cut them. They are not pastable. Not on the same form, and not on any form. This has been broken for AT LEAST a year now, as I found a report from 2025 citing the same…

Microsoft 365 and Office | Access | Development
asked 2026-08-17T18:14:04.8666667+00:00
David Mancini 6 Reputation points
commented 2026-10-22T06:03:00.4566667+00:00
Gustav 767 Reputation points MVP
3 answers One of the answers was accepted by the question author.

I bought new phone and wiped old phone before i signin with my global admin account on microsoft authenticator app on new phone, so it is unable to a authenticate with mfa, how can i resolve this

I bought new phone and wiped old phone before i signin with my global admin account on microsoft authenticator app on new phone, so it is unable to a authenticate with mfa, how can i resolve this

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-21T03:10:39.6533333+00:00
Shen Binglin 20 Reputation points
accepted 2026-10-22T06:01:12.91+00:00
Shen Binglin 20 Reputation points
3 answers

need to update contact info to renew subscription

need to update contact info to renew subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-22T04:33:24.7433333+00:00
vern sila 0 Reputation points
answered 2026-10-22T05:56:06.9966667+00:00
GsN5034 - IA 79,050 Reputation points Independent Advisor
2 answers

Screen hangs frequently

My system hangs frequently. I need to restart the system to use it again. I am using a Lenovo Thinkpad and have MS 365 installed.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-22T05:34:55.62+00:00
Nitin Raj 0 Reputation points
answered 2026-10-22T05:54:54.0233333+00:00
Austin-H 8,635 Reputation points Microsoft External Staff Moderator
1 answer

Request of certificate of tax resident 2026 - Microsoft

For Malaysia withholding tax compliance and submission to LHDN, we would like to request Certificate of Residence / Certificate of Tax Residence for Microsoft Regional Sales Pte. Ltd. for Year 2026, issued by IRAS. Company: GREENSTEM BUSINESS SOFTWARE…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-21T07:48:36.8166667+00:00
LayLing Tay 0 Reputation points
commented 2026-10-22T05:26:22.2466667+00:00
Doris V 2,355 Reputation points Microsoft External Staff Moderator
1 answer

My office licence issue.

Dear Sir, My office licence issue. Pls call me to help and resolve the issue. 9894372033/******@gmail.com Regards Vinod Kumar T

Microsoft 365 and Office | Other
asked 2026-10-22T04:32:01.5366667+00:00
Vinod Kumar T 0 Reputation points
answered 2026-10-22T05:10:51.9133333+00:00
DaveM121 941.3K Reputation points Independent Advisor
2 answers

Cancel Visio Plan1

I need to cancel my subscription to Microsoft Visio Plan 1, which I just signed up for. Invoice number <Moderator's note: Personal Identifiable Information removed> Thank you. <Moderator's note: Personal Identifiable Information removed>

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-10-20T00:56:59.8966667+00:00
Thomas Weed 0 Reputation points
commented 2026-10-22T04:51:36.8133333+00:00
Austin-H 8,635 Reputation points Microsoft External Staff Moderator
2 answers

how to activate my microsoft office LTSC professional plus 2021

Mine microsoft office windows was in used and suddenly it appears that i should activate the microsoft office windows Moved from Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-22T03:01:46.9433333+00:00
Danso David Junior 0 Reputation points
edited an answer 2026-10-22T04:48:56.67+00:00
Jade Ng 16,225 Reputation points Microsoft External Staff Moderator