491,530 questions with Microsoft 365 and Office-related tags

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2 answers

How do I recall an email that I sent

I sent an email that I want to recall. What are the steps to do that?

Microsoft 365 and Office | Other
asked 2025-12-30T20:40:25.7166667+00:00
Cindy Dickson 0 Reputation points
commented 2026-09-06T10:41:22.06+00:00
Gunnar 0 Reputation points
2 answers

Microsoft 365 personal account

I subscribed to Microsoft office 365 personal suit. I know it has AI features , the features worked on my laptop specially the Copilot embedded button in the office apps. The problem lies in the mobile as the PowerPoint only shows the copilot button but…

Microsoft 365 and Office | Other
asked 2026-09-05T20:37:02.7966667+00:00
bassinte bebarse 0 Reputation points
answered 2026-09-06T10:31:29.6166667+00:00
paulr0511 48,110 Reputation points Independent Advisor
27 answers One of the answers was accepted by the question author.

OneNote Android app sign-in failure with Error Tag 9hehw and Code 0 (Entra ID authentication token rejection), Recent Pages not displaying

OneNote for Android – Sign-In Failure (Error Tag 9hehw / Code 0), Missing Recent Pages, and Random Page Merging Issue Summary I am experiencing three serious and potentially related issues with the Microsoft OneNote Android app across multiple Samsung…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-08-29T16:20:15.04+00:00
Andre Fortier 140 Reputation points
commented 2026-09-06T10:26:36.2933333+00:00
Yorkshire Guy 0 Reputation points
1 answer

Uppsägning av avtal

Jag vill säga upp mitt avtal som gäller ******@brfrevet.se för att jag har skaffat nytt

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-06T10:13:28.5133333+00:00
Eje Eriksson 0 Reputation points
answered 2026-09-06T10:21:27.4+00:00
Eje Eriksson 0 Reputation points
2 answers

download latest version or windows and excel

I have Microsoft 365 and it expires October of 2026. I am running word and excell 2010, it is out of date. I need to refresh and load word and excel 2026.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-04-18T11:46:09.59+00:00
THOMAS WALENTA 5 Reputation points
commented 2026-09-06T10:09:58.52+00:00
vijay kumar 0 Reputation points
3 answers

Microsoft 365 download

After downloading Microsoft 365 on this computer, Microsoft 365 does not show up

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-03T23:13:02.9733333+00:00
Renee Buckner 0 Reputation points
answered 2026-09-06T10:03:46.1566667+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

I would like a refund on a 365 purchase

I would like a refund on a 365 purchase. I didn't order this or it was a mistake.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-06T04:10:11.2466667+00:00
David Nadorozny 0 Reputation points
answered 2026-09-06T09:57:52.07+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

Changing billing email address

I am unable to change my email address it's just impossible!!!!!!!!!!!!!!!!!!!!!!!!!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-04T00:10:13.2566667+00:00
John Johnston 0 Reputation points
answered 2026-09-06T09:54:25.81+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
1 answer

Microsoft 365 Education — Student Use Benefit entitlement

We are an accredited skills-development provider in South Africa with approximately over 3000 learners and approximately 200 staff. We are reviewing our Microsoft licensing and would appreciate confirmation of the following points. Where an accredited…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-09-04T13:11:26.3833333+00:00
Tanya 0 Reputation points
commented 2026-09-06T09:50:41.9766667+00:00
Michelle Nguyen 1,015 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Office Home & Business

1st October 2025 purchased Office Home & Business and installed on a new Laptop and gave to my son for his use. 1st September 2026 again purchased Office Home & Business along with a new Laptop to replace my ancient computer.…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-05T02:30:17.8266667+00:00
Bob Harris 20 Reputation points
answered 2026-09-06T09:49:37.75+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

Refund for Premium 365 subscription

Hello I recently upgraded to M365 Premium subscription. Previously I was using M365 Family. Yesterday I reverted back to Family/Subscription but I have been charged for my renewal of M365 Family twice. I also need refund for M365 Premium. I tried…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-06T06:07:12.22+00:00
joby thomas 0 Reputation points
commented 2026-09-06T09:43:16.0766667+00:00
joby thomas 0 Reputation points
1 answer

cannot activate micro soft word

Please can anyone help, i try signing on to activate my account with word and whatever i do it wont open important as i need to copy documents and write. Must admit getting bit fedup should be simple microsft wont even upgrade i have an apple laptop

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-06T09:13:50.6766667+00:00
Maggi 0 Reputation points
answered 2026-09-06T09:36:00.2666667+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

how to put my onedrive back online

my onedrive is offline, how can I put in back online?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-06T08:45:14.8366667+00:00
Michelle Singleton 0 Reputation points
answered 2026-09-06T09:35:33.1766667+00:00
Ferdinand Nanalig 32,805 Reputation points Independent Advisor
2 answers

recurring charges

$9.99 This is showing up on a monthly credit card statement. I do not want the charge on this credit card but I can't find any records when I sign into microsoft that show this charge. What is it for? How do I find where the charge is located?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-06T05:21:24.75+00:00
Bhupendra Mudaliar 0 Reputation points
edited the question 2026-09-06T09:29:18.4166667+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
3 answers

Microsoft Excel file reverted to much older version despite dates matching and no Version History option

I've seen similar questions posted but I hope for a possible answer that works for a PC user. I have an Excel budget file that is updated weekly. The last "saved date" opens correctly but the file is months old (in fact, from last year). There…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-05T14:26:56.3333333+00:00
SF2 0 Reputation points
answered 2026-09-06T09:21:25.3166667+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

What is monthly bill?

I want to identify what Microsoft subscription is generating a $31.39/month charge. Transactions contain text "Microsoft #G[Moderator note: personal info removed] ".

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-28T21:04:42.15+00:00
Don Bartusiak 0 Reputation points
answered 2026-09-06T09:17:05.0233333+00:00
Hassan Gillani 0 Reputation points
2 answers

Account is not getting updated emails

Outlook on my desktop stopped getting updates on 8.19.26. I continue to get updates on my phone. How do I fix my desk top to receive new email?

Microsoft 365 and Office | Other
asked 2026-09-02T20:01:19.69+00:00
Monique Lawshe 0 Reputation points
commented 2026-09-06T09:08:12.0533333+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
2 answers

How to remove the Field Coders in a {hyperlink} word doc

Hi, My word documents are now showing hyperlinks and page numbers with {}. I have tried alt F9 and and also the advanced options but it shows the toggle greyed out. See the picture. Any suggestions? I can live with it on my screen as long as the…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-06T08:12:59.4233333+00:00
Jo 0 Reputation points
edited an answer 2026-09-06T08:54:47.6633333+00:00
Stefan Blom 350.7K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

where do I upgrade my plan

I can't find where to upgrade my plan from personal to family I have just renewed to MS 365 personal classic subscription as I didn't need Co-pilot. Now I'd prefer to upgrade to the Family plan so we don't all have access to every file. The 'switch…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-06T08:13:41.5433333+00:00
Diane 0 Reputation points
commented 2026-09-06T08:53:27.33+00:00
Diane 0 Reputation points
0 answers

Accidentally activated pre-installed Office Home & Student on a university email that will be deactivated soon. Can I transfer it?

I am looking for advice regarding the Microsoft Office Home & Student lifetime license that came pre-installed with my personal laptop, which I purchased last year.When I first set up the laptop, I was not informed that the pre-installed Office…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-09-06T08:49:20.6866667+00:00
Aulia Salsabilla Setiawan 0 Reputation points