Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,785 questions
2 answers
MY ACCOUNT HAS BEEN PLUCKED RIGHT FROM UNDER MY NOSE!!!!!
Hello Microsoft Support, My name is Jay Ware, and I am contacting you because my Microsoft account, which I have owned and used for several years, has been compromised. My original Microsoft sign-in email was [Moderator Note: Personal Info…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
1 answer
Retreiving locked notebooks
I am trying to retrieve some old notebooks that are password protected and i have forgotten those password. Is there anyway i can reset my password or retrieve those files?
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,981 questions
asked
2026-11-11T02:23:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 44%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Fernando
0
Reputation points
answered
2026-11-11T02:59:46.2666667+00:00
Jeronimo Fuerte
48,700
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How to fix recorded macro that does more when run than while recording?
The Word macro copied below is a "Recorded Macro" that I wanted to work just on a block of text that I would select before invoking the macro. So, before I started to record the macro, I selected a block of text, then I used the Macro…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
3,031 questions
asked
2026-11-11T02:46:06.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 2%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Paul Dalton
105
Reputation points
answered
2026-11-11T02:56:52.6166667+00:00
Paul Dalton
105
Reputation points
2 answers
Added the app to another device and it isn’t working
I have downloaded the app on another device as iPad it is on now is old and on it’s last legs. The new device is logged in but isn’t working when we are trying to use the code for a log in.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
6,005 questions
asked
2026-11-11T02:21:21.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 6%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bli Bli
0
Reputation points
answered
2026-11-11T02:56:18.85+00:00
Jeronimo Fuerte
48,700
Reputation points
Independent Advisor
1 answer
How to fix , I cant open word file in my computer.
Unable to open word file in my computer, how to fix the problem?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,070 questions
asked
2026-11-11T02:53:05.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 65%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
MAST HAN TUN
0
Reputation points
answered
2026-11-11T02:53:51.6233333+00:00
AI answer
2 answers
I have an unauthorized charge on my checking account
I need to speak to a representative. I have a charge on my checking account that I did not authorize
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,769 questions
asked
2026-11-11T02:11:18.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jeannine Viti
0
Reputation points
answered
2026-11-11T02:47:50.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.9K
Reputation points
Independent Advisor
2 answers
Invoice <Moderator's note: Personal Identifiable Information removed>
This is my current account and invoice October 12, 2026 | Order number <Moderator's note: Personal Identifiable Information removed> What is the invoice <Moderator's note: Personal Identifiable Information removed> for, in the amount of…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,451 questions
asked
2026-11-09T22:52:18.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 60%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Linda James
0
Reputation points
commented
2026-11-11T02:46:19.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,810
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to contact Microsoft Office
How do I talk with a real person at Microsoft Office? I changed my server from "Shaw.ca" to iCloud.com in April (same prefix in email). I spent two and a half days then trying to make the changes with Microsoft Office before I lost access…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,141 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
2 answers
I have an unauthorized Microsoft charge on my account
I have a charge of $108.74 on my checking account. I do not know what it is for.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,785 questions
asked
2026-11-11T02:03:41.89+00:00
Jeannine Viti
0
Reputation points
answered
2026-11-11T02:40:53.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,785
Reputation points
Independent Advisor
2 answers
“Tenant sites are in read-only right now” on a new M365 Business Standard tenant
New small tenant, subscription Active. Currently in trial period but billing is set to start at the end. All SharePoint/OneDrive writes fail in the browser and in sync, but Outlook works. Billing, subscription and user licences all look healthy.…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,156 questions
asked
2026-11-11T01:45:32.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 60%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joshua Hor
0
Reputation points
commented
2026-11-11T02:39:05.9466667+00:00
Austin-H
8,810
Reputation points Microsoft External Staff
Moderator
2 answers
Your OneDrive folder can't be created in the location you selected
I've had 2 separate onedrive accounts on the same PC and same "D" drive for 12 years. One is my personal account. The other is my university account. Now suddenly my personal account does not work. I tried uninstalling and relinking. But every…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,430 questions
asked
2026-11-09T22:09:09.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 53%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Scott Neale
0
Reputation points
commented
2026-11-11T02:29:42.56+00:00
Bulldog
5,520
Reputation points
7 answers
MS Word Transcribe feature no longer opens the file picker to upload an audio file
Subject: Microsoft Word Desktop — Transcribe Upload Audio Button Unresponsive I have Microsoft 365 installed on Windows. Until recently, Dictate → Transcribe → Upload audio worked normally. Now the Transcribe panel opens and Start recording works, but…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,070 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 18%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
2 answers
Unable to Delete Local Onedrive files after uninstalling onedrive
I am using MacOS 27.2.1. I had a OneDrive account with my employer. I am no longer with that employer, and would like to recover the disk space being used by local copies of OneDrive files (170GB). I unlinked the account and deleted the OneDrive…
Microsoft 365 and Office | OneDrive | Other | MacOS
Microsoft 365 and Office | OneDrive | Other | MacOS
A Microsoft file hosting and synchronization service.
271 questions
asked
2026-11-10T21:30:22.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 52%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Andrew Stanton
0
Reputation points
answered
2026-11-11T02:28:23.1466667+00:00
SD - IA
182.9K
Reputation points
Independent Advisor
1 answer
Old Comp dead! Need Office on new!
Power Supply went out on old HP 15L where my 2021 Office Professional Plus is. I cannot access it obviously to uninstall Office. I have a new Dell and need it on there, but I only have 27 days left! Phone call was waste of time because automated…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,901 questions
asked
2026-11-11T02:27:11.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 16%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
J Anderson
0
Reputation points
answered
2026-11-11T02:28:15.4333333+00:00
AI answer
1 answer
How to fix my Microsoft excel it says it has an error on the system?
I can't open my microsoft excel and also the word microsoft everytime i open it it says it has a system error
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,121 questions
asked
2026-11-11T01:45:57.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Hanny Pearl Bais
0
Reputation points
answered
2026-11-11T02:22:40.3166667+00:00
Estrella721
47,785
Reputation points
Independent Advisor
1 answer
Why does everyone put up with Microsoft's performance?
I cannot understand why a promoted "service" such as Microsoft 365 business copilot standard etc etc.. was so poorly done. It seems that the user pays for a service and becomes the guinea pig for microsoft to identify and then solve (if lucky)…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,598 questions
asked
2026-11-10T21:25:00.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 62%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Gemka Karydis
0
Reputation points
edited an answer
2026-11-11T02:21:27.16+00:00
Bulldog
5,520
Reputation points
2 answers
Unknown error when activating Office license on Mac
Can you help please. I wish to activate my Office Home & Student 2021 but am prevented by an Unknown Error. What are my next steps to activate my purchased Office software?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,068 questions
asked
2026-11-11T02:19:24.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 96%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Michael Vallance
5
Reputation points
answered
2026-11-11T02:21:09.2933333+00:00
Michael Vallance
5
Reputation points
3 answers
Restoring deleted files
I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,430 questions
asked
2026-11-06T20:55:42.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENU%3C/text%3E%3C/svg%3E)
Nicola Urquhart
0
Reputation points
commented
2026-11-11T02:20:54.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,825
Reputation points Microsoft External Staff
Moderator
0 answers
Cannot Install Office 2021 on WIn 7 Home Premium machine
There is an error which says the Procedure Entry Point SETProcessMitigationPolicy could not be located in the dynamic link library Kernel32.dll. Is there a way to mitigate this issue?
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,141 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 57.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Unable to pay micro-billing balance of NZ$0.08 / Request to waive balance to keep subscription active
Hi everyone, I am currently using an Azure account and want to keep my subscription active to continue using Azure services. However, I have a tiny outstanding micro-billing balance of exactly NZ$0.08. The automated payment system does not process…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,301 questions
asked
2026-11-10T22:54:14.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 65%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Max Martinez Cartagena
0
Reputation points
edited an answer
2026-11-11T02:17:14.1+00:00
Max Martinez Cartagena
0
Reputation points