494,855 questions with Microsoft 365 and Office-related tags

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Can't install back Office 365

I do have a connection and 150 gb space on my drive. I am in a loop. I can't install and Support keep asking me the same stuff. Anybody can help me. I tried all the guid I could find. Thank you

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-23T15:58:11.53+00:00
SM 0 Reputation points
commented 2026-09-27T21:08:08.6233333+00:00
SM 0 Reputation points
3 answers

Excel for IPad will no longer allow changes to be saved. Continuous Save in process never completes.

Excel for IPad will no longer allow changes to be saved. The auto save in on, with one drive active, changes can be make to the worksheet, but when exiting the worksheet, the system continually says saving but never finishes the process. I only have…

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-09-24T17:38:48.6366667+00:00
Laurie Minchow 5 Reputation points
commented 2026-09-27T21:07:06.29+00:00
Don Mace 0 Reputation points
2 answers

Unable to use Work or Excel

The Word and Excel icons no longer show when I attempt to copy and paste a document on my Microsoft Office Pro Plus 2016.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-27T20:38:14.54+00:00
Howard Shipman 0 Reputation points
edited an answer 2026-09-27T21:05:12.0933333+00:00
Aetherin 2,165 Reputation points Independent Advisor
0 answers

Replace my current yearly payment credit card

I received an email stating my payment was not accepted. I has gotten. New Master Card as the old one had been compromised.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-27T20:41:47.21+00:00
Beverly Elfrink 0 Reputation points
1 answer

have Microsoft Office 365 family, but unable to share

Have Office Family, but am unable to share. can see no place to send email, nor do I see a family link anywhere.

Microsoft 365 and Office | Other
asked 2026-09-27T20:03:44.51+00:00
Dennis Carlson 0 Reputation points
commented 2026-09-27T20:40:33.98+00:00
John Jefferson Doyon 88,605 Reputation points Independent Advisor
0 answers

EXCEL AUTOSAVE

Issue of autosave not working sometime in excel for iPad Pro; this has been happening since I updated last week. Happens with alla excel workbooks Workbook was initially on Dropbox but I moved it to local ipad files as I thought this could be a…

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-09-27T20:37:14.0166667+00:00
JOJI THOMAS 0 Reputation points
1 answer

My existing version of office will not run

I have microsoft office 2021 running on my Mac. I licenses it through my employer but I have since retired. I purchased a licensebut it want me to download the latest version. I cannot run it because my computer is running MacOS 10.14.6. Can I pay for…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-27T20:01:56.0666667+00:00
David LaFleur 0 Reputation points
answered 2026-09-27T20:35:13.9733333+00:00
EmilyS726 268.8K Reputation points Independent Advisor
2 answers

Cancellation of Microsoft planner subscription

I want to cancel my microsoft planner subscription this is no longer required for my job

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-27T19:49:03.3233333+00:00
Valerie Ramsay 0 Reputation points
edited an answer 2026-09-27T20:34:27.2933333+00:00
Chris-D 1,595 Reputation points Independent Advisor
1 answer

Change payment method

I received a notice that the saved payment type wasn’t accepted. I had to get a new Master Card and didn’t get this subscription updated on time

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-27T20:30:42.8633333+00:00
Beverly Elfrink 0 Reputation points
answered 2026-09-27T20:30:55.9633333+00:00

AI answer

2 answers

import a previously created excel spreadsheet into my new microsoft 365 subscription

how to import a previously created excel spreadsheet into my new microsoft 365 subscription i just bought.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-27T19:50:09.5033333+00:00
Jody Watkins 0 Reputation points
answered 2026-09-27T20:30:03.94+00:00
John Jefferson Doyon 88,605 Reputation points Independent Advisor
4 answers

Microsoft Subscription

Hello, I am paying for a Microsoft subscription, but NOT receiving the subscription.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-26T21:36:59.1466667+00:00
Laura Cook 0 Reputation points
commented 2026-09-27T20:28:53.2966667+00:00
John Jefferson Doyon 88,605 Reputation points Independent Advisor
2 answers

OneDrive in Microsoft 365 Developer Program limited to 10 GB instead of 1 TB

Hello, I am using a Microsoft 365 Developer Program tenant and I am experiencing an unexpected OneDrive storage quota issue with one of my user accounts. The account receives daily emails stating: Your OneDrive is out of storage space and You've…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-27T15:16:19.7833333+00:00
Hugo Plácido 0 Reputation points
commented 2026-09-27T20:28:14.5566667+00:00
Hugo Plácido 0 Reputation points
2 answers

Accidentally emtied one drive recycle bin

​Yesterday was the last time I saw my files stored on my desktop. While attempting to clear space, I accidentally emptied the OneDrive Recycle Bin, causing those desktop files to be deleted. ​Could you please assist me in checking whether it is possible…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-27T19:37:16.13+00:00
Ayoub Haraka 0 Reputation points
commented 2026-09-27T20:25:00.7266667+00:00
EmilyS726 268.8K Reputation points Independent Advisor
1 answer

Bought Microsoft package at Best Buy. They could not load it. Child’s college had already installed. request refund

Requesting refund on a Microsoft package that could not be loaded for reasons stated above. I have Customer service pin and receipt. How do I redeem a refund for a digitally purchased Microsoft windows purchase?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-27T20:22:14.2266667+00:00
Lloyd Smith 0 Reputation points
answered 2026-09-27T20:22:25.6533333+00:00

AI answer

2 answers

Microsoft Accounts

I need to combine my Microsoft account with my husband's Microsoft account. I am on our Family plan, so there is no need to have two different Microsoft accounts. How do I do that without losing any of my photos on my One Drive?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-25T19:56:34.0033333+00:00
Dixie Schomer 0 Reputation points
commented 2026-09-27T20:21:14.81+00:00
John Jefferson Doyon 88,605 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

onedrive says there is a problem signing me in. error 0x8004de80

OneDrive is offline. When I try to log in, it says there is a problem. Error code 0x8004de80

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-27T06:21:33.29+00:00
I Adam 0 Reputation points
accepted 2026-09-27T20:17:37.7533333+00:00
I Adam 0 Reputation points
4 answers

Refund subscription.

I am living in Leeds, UK. On a 29 day of use I canceled my microsoft 365 subscription. When I will receive refund on my bank account?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-26T18:35:46.3666667+00:00
Igor Zavalnyuk 0 Reputation points
edited a comment 2026-09-27T20:17:14.51+00:00
John Jefferson Doyon 88,605 Reputation points Independent Advisor
1 answer

How to use Microsoft Alumni O365 key for my O365 account

I pay $129.95 each year for the family plan for Office 365. However, I also have a free access through my Microsoft Alumni membership. How can I change it so that the key is used instead of my credit card. Also, can I get a refund?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-27T19:38:35.1266667+00:00
Bill Corrigan 0 Reputation points
answered 2026-09-27T20:14:18.21+00:00
EmilyS726 268.8K Reputation points Independent Advisor
1 answer

i can't activate my account

I have my key, i do everythink till i have the the window with 3 months and the card, and after i receive error , i can't activated for the moment ... cand someone help me ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-16T21:09:14.8266667+00:00
cosmin cerbu 0 Reputation points
edited an answer 2026-09-27T20:13:01.95+00:00
John Jefferson Doyon 88,605 Reputation points Independent Advisor
0 answers

I cannot use excel after buying office 365 on Mac , I cannot copy a cell

I cannot even copy a cell in a sheet in excel . I have just bought office 365 yesterday and my excel does not work properly .

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-27T19:31:03.9733333+00:00
Tania Van Dorpe 0 Reputation points
commented 2026-09-27T20:06:09.84+00:00
EmilyS726 268.8K Reputation points Independent Advisor