483,461 questions with Microsoft 365 and Office-related tags

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My product key was used by another account

I purchased Office Pro 2021 online, when I went to install Office, MS download site said the key had been used by another account. I have proof of purchase and the key that goes with the purchase.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-07-21T21:44:51.2866667+00:00
Francisco Montes 0 Reputation points
1 answer

I am locked out of my Microsoft 365 Global Administrator account because I lost Microsoft Authenticator. I am the only Global Administrator and need an MFA reset.

my microsoft 365 administrator account has been locked due to MFA issue so how to reset MFA or disable MFA

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-21T21:22:26.37+00:00
HAMZA ZAHID 0 Reputation points
commented 2026-07-21T21:44:49.3833333+00:00
Ruby-N 12,820 Reputation points Microsoft External Staff Moderator
0 answers

I want to sum only the cells I have filtered in excel

I want to sum only the cells I have filtered in excel, not all the data

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-07-21T21:42:59.89+00:00
Juan Portal 0 Reputation points
0 answers

chat with a human?

How can I chat with a human about my account issues?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-21T21:39:59.1666667+00:00
Steve Herring 0 Reputation points
4 answers

make Microsoft 365 work again on my iMac

I already spent a few hours with AI, to no avail. I need to talk to someone. PII REMOVED [REMOVED PII] (My account is in the name of my wife [REMOVED PII])

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-20T09:20:24.1266667+00:00
ying li 0 Reputation points
answered 2026-07-21T21:39:46.7033333+00:00
ying li 0 Reputation points
1 answer

more than one account?

How can I find out if I have more than one account?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-21T21:34:49.8233333+00:00
Steve Herring 0 Reputation points
answered 2026-07-21T21:36:39.5333333+00:00
Steve Herring 0 Reputation points
3 answers

vlookup error

The only way I can get my vlookup to work is to manually type in the lookup number in the first column of my table, the number thats already there seems to be a value but I have tried several ways of converting it to a number using a formula but none of…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-07-21T14:23:56.45+00:00
Tom Higgins 0 Reputation points
commented 2026-07-21T21:35:56.19+00:00
Barry Schwarz 5,841 Reputation points
3 answers One of the answers was accepted by the question author.

can we implement ctrl+shift+[ and ctrl+shift+{ as the shortcut keys for our custom addin functionality to be hit

we have an Office 365 excel Add-in in web browser and we want to trigger few functionalities when we hit these ctrl+shift+[ and ctrl+shift+{ . is it possible to do if yes what are all the ways we have

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-18T14:32:34.4533333+00:00
priyanka anusuri 20 Reputation points
commented 2026-07-21T21:34:29.44+00:00
Jay Tr 13,970 Reputation points Microsoft External Staff Moderator
0 answers

How OneDrive restores files

I use OneDrive and my data files are stored in the cloud. If the data files on my local hard drive (that are synched to OneDrive) are wiped out, will they be automatically restored from the cloud once I log into OneDrive?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-21T21:34:25.4666667+00:00
David Maass 0 Reputation points
0 answers

Excel how to apply color scales to text cells

Hello! I am trying to figure out how to use color scales conditional formatting based on cells that are text, in Excel. Basically, I have a table of cells filled with a description and number. Example "America - 10". I want to apply the color…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-07-21T20:56:15.97+00:00
Leonard Fong 0 Reputation points
commented 2026-07-21T21:34:08+00:00
Barry Schwarz 5,841 Reputation points
0 answers

Keyboard not working in EXCEL only

My keyboard is no longer working in EXCEL only. I have a Macbook Air M4, 2025. I did try shutting down, logging out and back in and neither resolved this. I recently upgraded to Tahoe 26.5.2. While I am not a 100% certain, I believe this has happened…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-07-21T21:33:09.1966667+00:00
Maria McCoy 0 Reputation points
1 answer

Problem with Microsoft Project Professional inserting columns

I can't insert a column in a table in Microsoft Project Professional

Microsoft 365 and Office | Project | Other | Windows
Microsoft 365 and Office | Project | Other | Windows

Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.

347 questions
asked 2026-07-21T20:35:09.13+00:00
Bill Yeaton 0 Reputation points
answered 2026-07-21T21:31:58.6766667+00:00
Kai-L 15,725 Reputation points Microsoft External Staff Moderator
0 answers

Windows PC XL 'Find and replace' not recognising data

I have a lengthy xl spreadsheet which when I select a column/part column and carry out a 'find and replace' operation, I often get a message that xl cannot match any search criteria. This even if I just search one cell or numerous cells with the number…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-21T16:29:47.2133333+00:00
Graham Parkin 20 Reputation points
commented 2026-07-21T21:31:42.14+00:00
Barry Schwarz 5,841 Reputation points
0 answers

Word Replace Names

Hello from Steve The below is giving me an compile error: syntax What is required please for the below to function. Sub Trainers_Names() Dim rngStory As range For Each rngStory In ActiveDocument.StoryRanges With rngStory.Find .Text =…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-21T21:30:44.88+00:00
SteveD 585 Reputation points
1 answer

Can't see paid Microsoft 365 subscription on my account

I can't (re)activate a Microsoft 365 subscription that is paid up until November. The subscription does not show up when I sign into Microsoft with my usual email/password and I've lost the product key. I'm on a Mac, OS Ventura.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-07-21T20:36:58.28+00:00
Rosemarie 0 Reputation points
commented 2026-07-21T21:27:59.55+00:00
EmilyS726 250.4K Reputation points Independent Advisor
1 answer

How many Microsoft words can I load onto my computers with my prescription

Hello How many Microsoft words can I load onto my computers with my prescription I just got an new IMAC and want to use Microsoft Word

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-07-21T20:51:39.31+00:00
PJ Connolly 0 Reputation points
answered 2026-07-21T21:26:11.4833333+00:00
EmilyS726 250.4K Reputation points Independent Advisor
3 answers

how to convert 32 bit to 64 bit excel on my office 365 subscription

I'd like to determine whether one my 2 devices is using 32 bit or 64 bit Excel. If it 32 bit, I'd like to convert it to 64 bit.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-20T20:46:34.9766667+00:00
Isy Taman 0 Reputation points
commented 2026-07-21T21:25:13.75+00:00
Isy Taman 0 Reputation points
2 answers One of the answers was accepted by the question author.

0x0 error when signing in

I am on a MAC, version 10.15.7. I can no longer log into Word. I believe I am on a one time purchase option. I get a 0x0 error. When I try to sign into Office Support, I get this, "Request Id: d9106a19-fc4f-4f1b-8193-183965472a00 Correlation…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-21T05:23:40.3166667+00:00
Luke Warren 0 Reputation points
accepted 2026-07-21T21:23:49.1833333+00:00
Luke Warren 0 Reputation points
1 answer

How do i set up the columns that list the products in the opportunities or quotes and save that for future uses.

I want to clearly see the products on the quotes and to adjust which columns are shown. I want to save that as the default view.

Microsoft 365 and Office | Development | Other
asked 2026-07-20T19:39:02.1933333+00:00
Kevin P 0 Reputation points
commented 2026-07-21T21:20:57.0866667+00:00
Kevin P 0 Reputation points
1 answer

Why can't I share a spreadsheet from my onedrive to a co-worker in my network?

this is the message I get: "The server couldn't complete this action. Error Code: 0x803d0005"

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-07-18T15:02:22.69+00:00
Fernan Osorno Hernandez 0 Reputation points
commented 2026-07-21T21:19:02.5466667+00:00
Chris Duong 10,120 Reputation points Microsoft External Staff Moderator