479,739 questions with Microsoft 365 and Office-related tags

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1 answer One of the answers was accepted by the question author.

Retaining OneDrive Files When Moving Users to a New Family Plan

We currently have a Microsoft 365 Family Plan with several users who have files stored in their OneDrive. If we cancel that Family Plan and then add the same user (same email address) to a different Family Plan, will they retain access to all of their…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-06-24T21:07:47.29+00:00
Micah Schweitzer 20 Reputation points
accepted 2026-06-29T16:45:38.1633333+00:00
Micah Schweitzer 20 Reputation points
2 answers

Sharepoint Personal Site

Hello, We try to backup our M365 including the sharepoint using Veeam data Cloud. When i select to backup the sharepoint, there are 2 kind of sharepoint (personal and non personal). Anyone know what different between personal and non personal? The…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-01-16T00:45:58.59+00:00
Handian Sudianto 7,281 Reputation points
commented 2026-06-29T16:45:30.32+00:00
57291279 40 Reputation points
1 answer

Double license

It appears I have been paying for Microsoft 365 when I have a paid license for the software. Can someone please assist in getting this conflict resolved. I do not want to loose any document I have created. See the attached image. Name: Pat ORourke (PII…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-29T16:03:16.2+00:00
Pat O'Rourke 0 Reputation points
edited the question 2026-06-29T16:43:53.1066667+00:00
DaveM121 (2) 14,370 Reputation points Volunteer Moderator
0 answers

We need the payment receipt for Project Plan 5

We need the payment receipt for Project Plan 5 and the email address linked to the charge, as the payment is due but I cannot obtain the receipt.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-29T14:38:56.64+00:00
Jacqueline Oliveira 0 Reputation points
commented 2026-06-29T16:43:31.19+00:00
Lia V 7,360 Reputation points Microsoft External Staff Moderator
1 answer

Como estruturar no Dynamics 365 a diferenciação entre "lead comprado" e "lead gerado" sem contaminar o pipeline?

Estamos implementando uma esteira de qualificação de leads B2B no Dynamics 365 Sales e identificamos um problema operacional recorrente: leads adquiridos de fornecedores externos (listas compradas) estão sendo inseridos no mesmo pipeline que leads…

Microsoft 365 and Office | Development | Other
asked 2026-06-25T23:31:39.5333333+00:00
Paulo C P Santos 0 Reputation points
commented 2026-06-29T16:43:13.8833333+00:00
Michelle-N 18,510 Reputation points Microsoft External Staff Moderator
1 answer

Active Subscription still continuous advertisemnt on excel sheet while working making it very irritating

Despite having active Microsoft 365 subscription, getting continuous advertisment on Excel working sheet to get the subscription. Very irritating to work on excel in this case

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-29T16:05:47.73+00:00
Balwinder Singh 0 Reputation points
answered 2026-06-29T16:42:31.1233333+00:00
John Jefferson Doyon 75,825 Reputation points Independent Advisor
1 answer

How do I create a macro that runs a VBA script in Outlook?

I wrote code to save Excel attachments from my Outlook to a folder in OneDrive. The application name is Application_NewMailEx. How do I write a macro in Outlook?

Microsoft 365 and Office | Development | Other
asked 2026-06-29T15:19:38.7266667+00:00
Ware-Furlow, Joey 0 Reputation points
answered 2026-06-29T16:42:26.86+00:00
Marcin Policht 93,965 Reputation points MVP Volunteer Moderator
1 answer

How to retrieve product key number of an installed Office 2016 home and business

How to retrieve product key number of an installed Office 2016 home and business?

Microsoft 365 and Office | Other
asked 2026-06-29T15:59:54.5866667+00:00
V V 0 Reputation points
answered 2026-06-29T16:41:48.3133333+00:00
Diana Mariz 9,050 Reputation points Independent Advisor
1 answer

Power Query produces blank excel sheet after refresh

I open a power query that was created last week and refresh and after about one second, the excel sheet is blank. The query/spreadsheet has not changed. The SharePoint site which is the source has also not changed. I have had others try and the same…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-29T14:29:18.8766667+00:00
Schwartz, Jacob, VBABUFF 0 Reputation points
answered 2026-06-29T16:40:55.59+00:00
Hendrix-C 18,160 Reputation points Microsoft External Staff Moderator
0 answers

How to upload photos to SharePoint libraries from mobile device???

I work in project management in a type of construction that requires many photo uploads. We have a SharePoint Library for each of the subcontractors we work with, and have both their office and on-site team members added. It works great for the office…

Microsoft 365 and Office | SharePoint | For business | iOS
asked 2026-06-29T16:39:16.4566667+00:00
Meghan 0 Reputation points
1 answer

Insert a file no longer works

Why can I no longer insert another Word file into a Word document that I am working on

Microsoft 365 and Office | Word | For home | Other
asked 2026-06-29T15:57:47.2+00:00
Robert van Gilse 0 Reputation points
answered 2026-06-29T16:35:50.0733333+00:00
Ferdinand Nanalig 31,060 Reputation points Independent Advisor
0 answers

Access to my minecraft account

I lost my information to my Microsoft account, I have the order ID and transaction ID for my proof of payment. I just want to log in and play the game

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-06-29T16:34:50.88+00:00
Kayuranfate 0 Reputation points
0 answers

Failed billing for initial subscription

I was subscribing for business 365 premium and the payment failed. I am trying to reactive the purchase and all online guidance tells me to delete the subscription or to "reactivate" the purchase. All of those options are not active and only…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-29T16:34:47.37+00:00
Michael Hill 0 Reputation points
0 answers

How to rename custom views in dynamics?

I need to rename some of my custom views in dynamics

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-29T16:33:59.7866667+00:00
Harris Ben 0 Reputation points
1 answer

Re activating Office 2021

I have a legitimate copy MS Office 2021 which I have been using for five years on my old PC. That laptop has now died and I have reinstalled Office on my new PC and I now wish to activate it. The licence has been activated once, but, as I have said,…

Microsoft 365 and Office | Other
asked 2026-06-29T15:58:21.2433333+00:00
Shambles 1 0 Reputation points
answered 2026-06-29T16:33:42.4733333+00:00
DaveM121 895.9K Reputation points Independent Advisor
1 answer

Issue with physical keyboard input on Android – first character moves to end of line

I am experiencing a consistent input issue when using OneNote on my Android tablet with a physical keyboard (Lenovo IdeaTab TB336FU with its compatible keyboard). When I press Enter to start a new line and begin typing, the first character I type is…

Microsoft 365 and Office | OneNote | For home | Android
asked 2026-06-28T17:28:02.61+00:00
kl 0 Reputation points
commented 2026-06-29T16:31:43.77+00:00
kl 0 Reputation points
0 answers

Unable to Activate/Use Microsoft 365 on MacBook Air

Bought a new MacBook Air and transferred everything to it from the old MacBook, but have been unable to update Word documents and Excel spreadsheets on the new laptop. Updated Word and Excel in the App Store, but still cannot edit in either application.…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-29T16:27:38.65+00:00
Terri L 0 Reputation points
0 answers

how can I talk to a live person from microsoft 365?

Hey, sombody help me, i got call from this number +l↗8lO↗345↗6l74, some trying be a person from the side of microsoft, so i talk to that person and hangup, so can anyone here tell me is this real microsft number or not, i got this from help.microsoft.com…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-29T16:27:17.6933333+00:00
odinodinn 0 Reputation points
3 answers

Deleted account without my concern

my microsoft account deleted itself without my concern and i need it back. can you fix it Moved from: Microsoft 365 Insider | Other

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-02-16T11:10:13.8+00:00
DeClemYT 0 Reputation points
commented 2026-06-29T16:26:06.0966667+00:00
rayy 0 Reputation points
1 answer

Copilot in PowerPoint is unable to generate images

Copilot in PowerPoint is unable to generate images. The feature is correctly enabled and configured: IMAGE_SEARCH_ENABLED = true IMAGE_ALLOWED_PROVIDERS = generate IMAGE_SEARCH_RETRY_ON_FAILURE = true The provider is active and reachable, and the request…

Microsoft 365 and Office | Development | Other
asked 2026-06-29T10:32:52.57+00:00
luca fortunato di cicco 0 Reputation points
commented 2026-06-29T16:21:00.8566667+00:00
luca fortunato di cicco 0 Reputation points