495,719 questions with Microsoft 365 and Office-related tags

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2 answers

Could not Set up your Microsoft 365 E5 instant sandbox - Only shows - No billing account found

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-10-02T22:50:58.58+00:00
Bishnu Pokharel 5 Reputation points
edited an answer 2026-10-02T23:55:26.6066667+00:00
Hani-Ng 2,070 Reputation points Independent Advisor
1 answer

Outlook does not show any emails.

I cancelled my microsoft 365 subscription but still have office (which includes microsoft) but if I manage to get access to outlook, none of my gmails are in the inbox. How do I get my emails to go to outlook now?

Microsoft 365 and Office | Other
asked 2026-10-02T21:53:00.4266667+00:00
Patricia Ryan 0 Reputation points
answered 2026-10-02T23:52:36.9933333+00:00
Jeronimo Fuerte 46,645 Reputation points Independent Advisor
3 answers

Phone number

I want to confirm that 866-381-5490 is a legitimate Microsoft number,

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-02T20:39:03.6866667+00:00
Gale Romero 0 Reputation points
answered 2026-10-02T23:52:32.68+00:00
EmilyS_726 30,175 Reputation points Volunteer Moderator
0 answers

I paid for my subscription to update Microsoft 365 and it is not installing

I keep getting messages to pay for the renewal of my subscription, but I already paid for it and I didn't install and I keep getting message to pay. How can this be fixed?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-02T23:47:29.56+00:00
dantemaze 0 Reputation points
2 answers

Microsoft Office 2024 Code Redemption says service unavailable

I have bought a code for Microsoft office 2024 from a third party and uninstalled my 2019 version. When I redeem the code on setup.office.com it allows me through and asks what language I want and if i want 32 or 64 bit. I select 64 bit and it says…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-02T16:15:54.1666667+00:00
Dustin Lenz 0 Reputation points
commented 2026-10-02T23:47:08.75+00:00
Dustin Lenz 0 Reputation points
0 answers

Office 365 download link

Please provide the link to download Microsoft Office 365.

Microsoft 365 and Office | Other
asked 2026-10-02T23:25:55.7366667+00:00
Rehedul Islam 0 Reputation points
commented 2026-10-02T23:45:09.7366667+00:00
Barry Willis 0 Reputation points
1 answer

A charge was put on my debit card but I didn’t authorize it. I would like to know what it was for

I received a message from my bank that a questionable charge from Microsoft was on my debit card. I did not authorize any charges, so I was wondering if you would be able to check on this for me. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-02T23:44:13.73+00:00
Pam Currier 0 Reputation points
answered 2026-10-02T23:44:29.75+00:00

AI answer

1 answer

Lost access to Microsoft 365 Global Administrator – need tenant recovery

I have lost access to the Global Administrator account for my Microsoft 365 Business tenant. I still have access to one user account in the organization, but it does not have administrator privileges. Self-service password reset is not configured for the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-02T23:32:24.7566667+00:00
m elgarhy 0 Reputation points
answered 2026-10-02T23:44:14.93+00:00
Dora-T 1,130 Reputation points Independent Advisor
1 answer

Office 2021 for Mac Home & Business 2021 - can confirmation of download, recently restored mac, do not see product key in my MSFT acct

hello - today i had to restore my Mac book and prior to restoring, when i asked the guy helping me, he said all i needed to do was login to microsoft and then i could redownload. when i login to microsoft, there are no options for me to redownload. I…

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2026-10-02T23:06:03.7766667+00:00
melyl 0 Reputation points
answered 2026-10-02T23:44:02.8+00:00
Ivan B 124.7K Reputation points Independent Advisor
2 answers

My niece bought me Microsoft Office from Groupon and I'm having a difficult time installing it.

Microsoft 365 and Office I Install, redeem, activate I For home I Windows

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-02T23:39:40.5433333+00:00
Debra Jackson 0 Reputation points
answered 2026-10-02T23:42:37.88+00:00
Debra Jackson 0 Reputation points
1 answer One of the answers was accepted by the question author.

I was billed a wrong amount

I intended to change my subscription from personal to basic, but I have been charged the amount for personal. How can that amount be corrected on my charge card?

Microsoft 365 and Office | Other
asked 2026-10-02T22:00:57.4633333+00:00
Timothy Wasnock 0 Reputation points
accepted 2026-10-02T23:39:19.5466667+00:00
Timothy Wasnock 0 Reputation points
1 answer

An XBOX-Pass Questions

I am being charged for an XBOX Pass that I never ordered in the amount of $14.88. Please somebody please check this out and get back to me. I did not order it. I don't even own an XBOX. Where do I go and who do I contact? Thank you, Vernita…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-02T23:32:56.7366667+00:00
Vernita Gonsalves 0 Reputation points
answered 2026-10-02T23:33:13.11+00:00

AI answer

1 answer

I bought extra one drive storage $20 a year that is associated with my gmail account. However, i'm receiving notification saying I'm out of storage. So i'm tyring t see how i can get my one drive storage to sync or get moved to my Live.com account, help!!

I bought extra one drive storage for $20 a year that is associated with my gmail account. However I'm receiving a notification saying I'm out of storage. so i'm trying to see how i can get my one drive storage to sync or get moved to my live.com. Can you…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-02T23:16:54.4733333+00:00
barbara martinez 0 Reputation points
answered 2026-10-02T23:17:12.9633333+00:00

AI answer

1 answer

Customer support

Hello, I'm struggling to find customer support on Australia. I don't want a chatbot or even a live chat as the techs are not particularly helpful. So I would like to get someone on a phone call that can help me with my subscription. Is this…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-02T11:41:59.6966667+00:00
Joseph Pearce 0 Reputation points
commented 2026-10-02T23:09:40.4633333+00:00
Joseph Pearce 0 Reputation points
3 answers

applied renewal product key to wrong account need assitcance to recover it

applied renewal product key to wrong account need assitcance to recover it

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-05T17:10:36.9466667+00:00
bill taylor 5 Reputation points
commented 2026-10-02T22:59:24.79+00:00
Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
0 answers

Microsoft stopped me using my Office 2019 program today.

I have had a legitimate licensed copy of Office 2109 since 2021, today (Oct 2, 2026) Microsoft stopped giving me access to the programs.Can you help me to find my product key as that is what they are asking for? Thank you

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-02T22:58:53.5566667+00:00
B2B PRO 0 Reputation points
1 answer

How to fix unlicensed product issue

When I open excel or word it says that I have an unlicensed product and won't let me use it? What to do?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-02T22:22:57.3766667+00:00
Tina Grewell 0 Reputation points
commented 2026-10-02T22:56:40.0933333+00:00
EmilyS726 270.3K Reputation points Independent Advisor
1 answer

Remove MS Business Acct from laptop and replace with 365 Personal Acct already installed on my desktop

I set up a Microsoft Business account with a 30 day trial and need to remove it; don't have a business. The 365 loaded on my desktop allows me to add additional devices without charge so I need to remove the Business Account and replace it with one of…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-01T17:32:11.3533333+00:00
Jo Smith 0 Reputation points
commented 2026-10-02T22:54:59.69+00:00
Chris-D 1,690 Reputation points Independent Advisor
1 answer

How do I update credit card information for my business and pay my invoice

My credit card you have on file expired. I am a business user and cannot figure out how to update my credit card information. I have invested many hours trying to navigate the maze of AI / Automated bots that are useless. CAN SOMEONE CALL ME AT…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-01T17:57:00.1666667+00:00
Thurmond Holdings 0 Reputation points
commented 2026-10-02T22:53:11.04+00:00
Ivory 1,825 Reputation points Independent Advisor
2 answers

I have a cell with data that is named total with data in another cell and I need this data in this cell to move to another cell with a formula

Cell name TOTAL - Values are in cell j40 and I need to move it to cell k34. Can this be done for all cells that have a name called TOTAL.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-01T10:03:10.3966667+00:00
Jackie SOARES 0 Reputation points
answered 2026-10-02T22:50:50.7733333+00:00
Barry Schwarz 6,191 Reputation points