494,780 questions with Microsoft 365 and Office-related tags

Sort by: Updated
Updated Created Answers
1 answer

Urgent: Technical Issue with University Email Login (Authenticator App)

Dear Technical Support Team, I am writing to report a technical issue that is preventing me from logging into my university email. The system is prompting me for a code from the Microsoft Authenticator app, but I am not receiving any code, making it…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-27T05:55:31.2366667+00:00
AHMED ABDULAZIZ MOHAMMED. ALLAM 0 Reputation points
edited an answer 2026-09-27T07:11:08.79+00:00
Michelle Nguyen 1,670 Reputation points Independent Advisor
0 answers

How to Fix this 550 5.7.515 — SPF: Pass / DKIM: Fail / DMARC: Pass

Dear Microsoft Email Support Team, We are contacting you from the IT Department of Al Safwa Al Asryah for General Contracting Est. regarding an incoming message rejected during delivery to ******@safwaest.com, ******@safwaest.com, ******@safwaest.com,…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-27T07:10:53.4266667+00:00
Imran Saleem 0 Reputation points
0 answers

Microsoft apps not working on Mac

Dear all. My microsoft apps have stopped working on my Mac. Can someone help me re-activate them please? They stopped working when I went from Australia to the UK (? coincidental timing) but have have not worked since my return. There is an option to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-27T07:04:20.4533333+00:00
David V 0 Reputation points
2 answers

Microsoft Office 2016 license issue

How do I fix a Microsoft 2016 license issue? It was working correctly a few days ago but starting today there is a license issue.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-24T23:53:07.4033333+00:00
Donna Maddi 0 Reputation points
edited a comment 2026-09-27T07:02:58.3266667+00:00
Norah-L 10,995 Reputation points Microsoft External Staff Moderator
1 answer

ONEDRIVE.COM Search bar is NOT WORKING

Hello, For several days now, the search function in OneDrive has been completely non-functional, both on the (Andriod) mobile app and the web version. I have tested this on multiple devices (phones, tablets, laptops, desktops) and browsers (Chrome,…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-09-27T06:48:39.3033333+00:00
Manishaa Bhusal 0 Reputation points
answered 2026-09-27T06:48:55.25+00:00

AI answer

2 answers One of the answers was accepted by the question author.

I lost progress on a documennt

While working on a essay I was having WIFI issues and a large portion of my work was deleted as a result, is there a way I could recover that lost work?

Microsoft 365 and Office | Word | For education | Windows
asked 2026-09-27T03:41:56.9833333+00:00
SlimJim 0 Reputation points
accepted 2026-09-27T06:42:31.12+00:00
SlimJim 0 Reputation points
1 answer

onedrive says there is a problem signing me in. error 0x8004de80

OneDrive is offline. When I try to log in, it says there is a problem. Error code 0x8004de80

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-27T06:21:33.29+00:00
I Adam 0 Reputation points
answered 2026-09-27T06:21:48.4+00:00

AI answer

1 answer

Microsoft account compromised

My Microsoft account was compromised and I can't recover it My Microsoft account was compromised after I installed an unofficial Minecraft mod. After running it, my Microsoft password was changed and the sign-in email was also changed to an email address…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-19T20:36:28.13+00:00
Boris MPopov 0 Reputation points
commented 2026-09-27T06:19:06.36+00:00
Ian-T 12,645 Reputation points Microsoft External Staff Moderator
1 answer

I want to pay for subscription in USD

I want to pay in USD but I am stay in Thailand, how I should to do

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-27T06:02:14.92+00:00
Chaiya Chawooram 0 Reputation points
answered 2026-09-27T06:09:47.2366667+00:00
john wick 0 Reputation points
2 answers

Word 16.113 for macos (27) crashes seconds after opening a large document.

It's an 800 page Word docx, It has always worked with every version for 15 years. Not now. Word reliably crashes. It doesn't crash with a 190 page document. Anyone else?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-20T07:22:35.0233333+00:00
Ralph Smith 0 Reputation points
commented 2026-09-27T05:39:10.5966667+00:00
Ralph Smith 0 Reputation points
2 answers

No longer able to move image files between folders using my One Drive online

I have been updating my One Drive photographs, and moving them to different folders, using the Move Here button. If I select just one item, the system allows me to move a single file, but when I select more than one item, the Move Here icon stays greyed…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-17T15:12:36.8066667+00:00
Gill Townsend 5 Reputation points
commented 2026-09-27T05:23:48.4+00:00
Taine 0 Reputation points
2 answers

Error 715-456280 when adding custom domain in Microsoft 365 Admin Center

Hello, We recently purchased a Microsoft 365 Business Basic subscription and are trying to add our company's custom domain in the Microsoft 365 Admin Center. The required DNS TXT verification record has already been added to our DNS registrar and is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-27T03:14:57.3+00:00
elmehdi 0 Reputation points
answered 2026-09-27T05:21:00.34+00:00
Liora 1,905 Reputation points Independent Advisor
3 answers

Fixing the caption numbering

How do you fix the caption numbering when your next figure capture is not the next in the sequence?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-01T23:05:38.63+00:00
Yolanda Thomas 0 Reputation points
commented 2026-09-27T05:16:42.8033333+00:00
SuzanH 0 Reputation points
2 answers

There was an issue creating or editing your billing profile. error

There was an issue creating or editing your billing profile. Please try again or contact support for assistance.   (CV: E7pnnwU5gzFb3PXI.9)

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-27T03:58:42.9266667+00:00
Kiru Ram 0 Reputation points
answered 2026-09-27T05:14:24.2133333+00:00
SD - IA 179.8K Reputation points Independent Advisor
2 answers

Refund but cant login to my account

I was sure i canceled my free month before it it went over to subscription plan, but now i got charged anyways. I want to ask for a refund but i cant login to my account.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-27T04:41:21.64+00:00
sara köhle 0 Reputation points
answered 2026-09-27T05:13:50.97+00:00
DaveM121 934.2K Reputation points Independent Advisor
1 answer

transfer MS Office to new computer

I have purchased MS Office Home 2024 on September 10, 2026. I installed Office on a newly purchased laptop with a product key also bought that day. I returned the laptop back to the store and they did a factory reset on it. I purchased another laptop…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-27T01:22:20.0466667+00:00
Fermin Cervantes 0 Reputation points
answered 2026-09-27T05:11:04.0766667+00:00
DaveM121 934.2K Reputation points Independent Advisor
1 answer

denied permission

My email address has been denied permission to use my microsoft 365 account. I cannot access my one drive or excel. How do I get permission reinstated to access these accounts?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-27T01:10:28.8233333+00:00
Renee Goodbrand 0 Reputation points
answered 2026-09-27T04:56:39.2866667+00:00
Abinesh Magudeeswaran 90 Reputation points Student Ambassador
1 answer

Microsoft Word dan Excel, Power Point Tidak Bisa Dibuka

Halo, saya mengalami masalah pada Microsoft 365/Office di laptop saya. Microsoft Word dan Microsoft Excel tidak bisa dibuka dengan normal. Saat saya mencoba membuka Excel, muncul pesan: "We're sorry, but Excel has run into an error that is…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-27T04:22:59.7566667+00:00
yusuf pandu 0 Reputation points
answered 2026-09-27T04:51:12.0933333+00:00
Abinesh Magudeeswaran 90 Reputation points Student Ambassador
1 answer

Outlook error: "Cannot display "General" page. This page will remain visible, but is not available.

I use Outlook Professional Plus 2016 on Windows 11, with an iCloud email account. Recently, when trying to manage the size of my email folders and to compact my inbox, I get this error message when I right-click on any folder and select "folder…

Microsoft 365 and Office | Other
asked 2026-09-26T23:53:51.2+00:00
Chris Johnson 0 Reputation points
answered 2026-09-27T04:16:26.16+00:00
Hendrix-V 19,130 Reputation points Microsoft External Staff Moderator
2 answers

creating student accout

I already have a paid subscription, i wanted to create an account using my student email for learn.microsoft.com, is not letting me create one. i have to use my student email for all my assignments.

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-09-27T03:50:35.1066667+00:00
pa sanyang 0 Reputation points
answered 2026-09-27T04:10:54.3433333+00:00
Liora 1,905 Reputation points Independent Advisor