495,224 questions with Microsoft 365 and Office-related tags

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Unable to login onedrive, which the account's admin/ IT support are no-longer able to contact

Hello, I have an Onedrive account, which I used to store my old pcitures and videos on it, however, recently when I try to get access to it, it can no longer be accessed. Given the account is under business/work setting, while I can no longer contact the…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-30T03:32:10.4066667+00:00
joshua 0 Reputation points
2 answers One of the answers was accepted by the question author.

AADSTS500022 Access to tenant is denied and Developer Program error 41102

I have a Microsoft 365 Developer Program tenant. The tenant exists and OpenID metadata is accessible. However all administrative portals return: AADSTS500022: Access to tenant is denied. Affected portals: Microsoft 365 Admin Center Microsoft Entra…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-29T01:51:41.2866667+00:00
Chan Joey 20 Reputation points
accepted 2026-09-30T03:28:51.0933333+00:00
Chan Joey 20 Reputation points
2 answers

Excel mobile hangs on "Saving" indefinitely when closing files stored in SharePoint

Good day, The files are Excel workbooks stored in a SharePoint document library and opened on mobile through the Excel app. The problem affects multiple users on different devices and networks, including users connecting from airports and hotels, so it…

Microsoft 365 and Office | Excel | For business | iOS
asked 2026-09-26T17:23:27.69+00:00
Hatch, Colin 0 Reputation points
commented 2026-09-30T03:26:58.92+00:00
EmilyS_726 29,990 Reputation points Volunteer Moderator
2 answers

How to stop synchronize folders on desktop from one computer to the next.

I have 2 PCs, (1) mainly for work and (2) as a spare or for webinars/meetings. I also have a laptop when I am travelling. I have folders saved on the desktop of PC (1) with active files that I am working on. Question: How can I stop synchronising these…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-30T03:03:57.98+00:00
Don Goh 0 Reputation points
answered 2026-09-30T03:21:05.0933333+00:00
Don Goh 0 Reputation points
4 answers

Excel for IPad will no longer allow changes to be saved. Continuous Save in process never completes.

Excel for IPad will no longer allow changes to be saved. The auto save in on, with one drive active, changes can be make to the worksheet, but when exiting the worksheet, the system continually says saving but never finishes the process. I only have…

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-09-24T17:38:48.6366667+00:00
Laurie Minchow 5 Reputation points
answered 2026-09-30T03:14:51.14+00:00
EmilyS_726 29,990 Reputation points Volunteer Moderator
1 answer

The closest substitute for Microsoft Publisher

Many common Publisher scenarios are available in other Microsoft 365 apps, including Microsoft Word and PowerPoint. Please tell me ALL of the Microsoft Apps that have Publisher scenarios.

Microsoft 365 and Office | Publisher | Other
asked 2026-09-30T03:08:59.4466667+00:00
Mike Brooks 0 Reputation points
answered 2026-09-30T03:09:14.3566667+00:00

AI answer

2 answers

Microsoft Excel freezes when attempting to close Excel. Data is not saved. Started around September 13, bland new iPad Pro/M5/256. Extremely aggravating as Excel is an important program in my daily use. Attempted attempts from forum at Microsoft/Apple.

Microsoft Excel freezes when attempting to close Excel. Data is not saved. Started around September 13, brand new iPad Pro/M5/256. Extremely aggravating as Excel is an important program in my daily use. Attempted attempts from forum at Microsoft/Apple.…

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-09-30T02:13:12.47+00:00
Mike Compton 0 Reputation points
answered 2026-09-30T03:06:40.3233333+00:00
EmilyS726 269.1K Reputation points Independent Advisor
1 answer

ADD-IN IN EXCELL

a addins for excel is sureshaddins, which is used to convert numeric to word indian rupee, i want to use it in EXCELL 365, how could i do this

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-30T03:02:49.5566667+00:00
Nishant Kumar 0 Reputation points
answered 2026-09-30T03:03:04.5466667+00:00

AI answer

1 answer

Duplicate subscriptions

I am paying for Microsoft’s family but have also been paying for a microsoft basic account for a number of years. I have 3 email addresses that I map through to one main email. How do I ensure that I don’t disrupt my service if I cancel my basic account?…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-30T02:58:53.09+00:00
Charlotte Clusker 0 Reputation points
answered 2026-09-30T02:59:12.7233333+00:00

AI answer

3 answers

Subscription Renewal

I keep getting prompts to renew my subscription when this was already done on 16 Aug'26. How do I stop these prompts and constant attempts to deduct payments?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-30T02:14:30.4333333+00:00
Liz Rodrigues 0 Reputation points
answered 2026-09-30T02:55:47.9466667+00:00
Estrella721 46,160 Reputation points Independent Advisor
0 answers

New Outlook for Windows Print to PDF window disappears and no PDF is created

I’m experiencing what appears to be a reproducible printing issue in New Outlook for Windows 11. When I open an email and select Print, the Outlook print preview opens normally. I then select Print again and choose Microsoft Print to PDF. At that point,…

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,079 questions
asked 2026-09-30T02:53:21.06+00:00
Jaime Gilbert 0 Reputation points
1 answer

Adresse correction for Facturation

I need to recived a new facturation of my Microsoft 365 Famille, with the following correct adresse. Your réference : N° de facture : [Moderator Note: Personal Info Removed] (with the wrong adresse) Tank in advence [Moderator Note: Personal Info…

Microsoft 365 and Office | Other
asked 2026-09-29T14:09:08.4266667+00:00
Eric QUINET 0 Reputation points
edited the question 2026-09-30T02:53:00.79+00:00
Xavier-D 13,480 Reputation points Microsoft External Staff Moderator
1 answer

Can't update or reactivate office

Suddenly I am no longer able to use Word, Excel, ect. The notification bars say i need to activate my subscription (I double checked its active) and install the latest update. Whenever I run the update I get an error message for all the apps. Error…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-28T18:06:01.93+00:00
jess jamison 0 Reputation points
commented 2026-09-30T02:49:54.75+00:00
Ian-T 12,825 Reputation points Microsoft External Staff Moderator
1 answer

Group Calendar web part is inserted but does not render on SharePoint page

Description I am building a SharePoint site using the Microsoft 365 Volunteer template for our Community Service Committee. I need to display our Microsoft 365 Group calendar on the SharePoint page because we need to use recurring calendar events. I do…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-09-29T00:03:31.7266667+00:00
Jennifer Marshall 20 Reputation points
commented 2026-09-30T02:34:30.6933333+00:00
Kien 1,710 Reputation points Independent Advisor
1 answer

How do I sign out of this account completely?

I never signed up for a School or Work Account. I'm 72 years old and think I have been hacked. Please delete this School/Work Account

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-30T00:05:39.42+00:00
Scott and Mary Lewis 0 Reputation points
commented 2026-09-30T02:28:58.75+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
1 answer

microsoft access append query key violation when there is no primary key

I have Access as a subscription of Microsoft 365 under Windows 11 Pro. I am trying to run an append query, but I get an error message: "didn't add records due to key violations". However, the table I am trying to append it to, doesn't have ANY…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-09-27T01:41:22.0233333+00:00
Harold E1 25 Reputation points
commented 2026-09-30T02:22:37.8366667+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
1 answer

PivotTable 'Summarize Values By' missing Average and Sum for time/duration fields after recent update

Excel version: Excel 2021 Version 2609 Build 16.0.20430.20032 (64-bit). The issue started approximately 7 days ago. Multiple Windows users are experiencing the same behavior. A sample dataset with hh:mm:ss format reproduces the problem.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-29T09:46:52.0733333+00:00
Sayantan Datta 0 Reputation points
edited the question 2026-09-30T02:19:54.6366667+00:00
Xavier-D 13,480 Reputation points Microsoft External Staff Moderator
2 answers

Cannot enforce referential integrity, even though there are NO records in the child table without an ID in the parent table

Cannot enforce referential integrity, even though there are NO records in the child table without an ID in the parent table.

Microsoft 365 and Office | Access | For home | Windows
asked 2026-09-27T01:47:08.3433333+00:00
Harold E1 25 Reputation points
recommended 2026-09-30T02:18:24.2633333+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

Windows key stops working after using Word

I have a very strange keyboard issue in Microsoft Word (Microsoft 365). The Windows key works normally when I open Word. As soon as I start typing in a Word document, the Windows key stops working. ALL Windows-key shortcuts stop working as well…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-29T17:14:06.2766667+00:00
Jaime Francisco Larre Guerra 0 Reputation points
answered 2026-09-30T02:13:57.33+00:00
Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
4 answers

Word default save format keeps changing from .docx to .odt

A user that I administer is randomly experiencing that the default save format in Microsoft Word changes from .docx to .odt. I have manually changed the setting back to .docx three times so far, but after some time it changes back again without the user…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-03T09:58:54.9666667+00:00
Søren Røisæth 45 Reputation points
commented 2026-09-30T02:08:33.92+00:00
Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator