499,586 questions with Microsoft 365 and Office-related tags

Sort by: Updated
0 answers

i need to change my company name

i need to change my company name the vat number is unchanged

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-27T10:44:07.8833333+00:00
Riccardo Taiuti 0 Reputation points
4 answers

Unable to log on to Business Standard account to view subscription

I have received a notification of subscription payment taken on 22.10 and 365 Business Standard renewal but this was not authorised. I tried to log on and got the attached message. I logged onto another account using the same email address and which i…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-27T10:02:02.79+00:00
Kemp Construction Ltd 0 Reputation points
answered 2026-10-27T10:42:56.06+00:00
Alina Le 5,695 Reputation points Independent Advisor
0 answers

Excel 2016 is crashing while opening the .xls files in windows 2016

The application is unable to open a specific legacy .xls file after the Excel update is applied. Other Excel files continue to open successfully. The issue was identified after applying KB5002903, which updates Excel to version 16.0.5565.1001. The same…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-27T10:40:49.03+00:00
gondu chaitanya 0 Reputation points
2 answers

How to mass convert Publisher files to some other usable format?

Hello, I am a 76-year old teacher who has used Microsoft Publisher for decades. I have hundreds of files, and I have been trying to convert them, but this has been very tedious. Now I understand that I could possibly convert a lot of files at one time to…

Microsoft 365 and Office | Publisher | For education
asked 2026-10-25T21:58:26.72+00:00
Roger Glidewell 0 Reputation points
commented 2026-10-27T10:40:07.6266667+00:00
Roger Glidewell 0 Reputation points
2 answers

microsoft excel is not opening

it is saying repair excel but when i click on repair it is not doing anything

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-10-26T08:09:15.7966667+00:00
Sunday Nsobaula 0 Reputation points
commented 2026-10-27T10:39:45.21+00:00
Aetherin 3,440 Reputation points Independent Advisor
1 answer

Question on PHP in Microsoft 365 Production Environment

Hello, I was just looking to research the M365 production environment's risk/exposure to the PHP vulnerabilities that were announced yesterday (CVE-2026-109618 and CVE-2026-109619). The only information I was able to find was the CoPilot response to the…

Microsoft 365 and Office | Other
asked 2026-10-22T16:08:26.0666667+00:00
Patrick King 15 Reputation points
answered 2026-10-27T10:37:35.89+00:00
Daniyal Khaleel 0 Reputation points MVP
1 answer

Issue with installing apps via portal.office.com

As shown, this is all I see and i can't install anything here. I have tried different devices, networks and browsers but none of them are showing the right page. Is this a known issue? Anyone knows a fix?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-26T12:28:13.1866667+00:00
Roy Netten 0 Reputation points
edited an answer 2026-10-27T10:34:04.1933333+00:00
Alina Le 5,695 Reputation points Independent Advisor
1 answer

Formal Complaint – Genuine Office Home & Student 2021 License Cannot Be Activated on Mac

Dear Microsoft Support Team, I purchased a genuine Office Home & Student 2021 license directly from Microsoft. The product was successfully registered to my Microsoft account on March 21, 2024, and it is still listed under my purchased products, with…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-10-27T05:36:00.48+00:00
answered 2026-10-27T10:30:54.59+00:00
Kai-H 29,150 Reputation points Microsoft External Staff Moderator
2 answers

Own Office Home & Business 2021 for Mac and app now requires a subscription

I bought Office Home & Business 2021 for Mac several years ago, and today it appears an automatic update converted this to an Office 365 app requiring a monthly subscription. I should not have to pay monthly for this app. I tried running the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-25T19:32:22.67+00:00
Ben E 0 Reputation points
commented 2026-10-27T10:19:53.1933333+00:00
Stefan Blom 356K Reputation points MVP Volunteer Moderator
1 answer

microsoft store, outlook not working. personal assistant not responding

I have problems with Microsoft Help, Microsoft Assistant gives an error and not responding, Outlook is not working, Microsoft Store is not working and also, WhatsApp is not working . I think all started after some Windows Update. I am extremely…

Microsoft 365 and Office | Other
asked 2026-10-27T10:16:08.69+00:00
george dumitrescu 0 Reputation points
answered 2026-10-27T10:19:09.4633333+00:00
george dumitrescu 0 Reputation points
1 answer

my window word application is not opening pages which are closed

I had open several word pages. After closing any of them i am not able to reopen them. Also the several pages opened, have a faint title in the list of documents

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-27T10:10:44.81+00:00
Ravindra Shetye 0 Reputation points
commented 2026-10-27T10:17:25.9366667+00:00
Stefan Blom 356K Reputation points MVP Volunteer Moderator
2 answers

Licensing framework tables unavailable in Power Apps Fabric Link – D365 F&O

We are using Dynamics 365 Finance and Operations integrated with Power Apps and Microsoft Fabric. In Power Apps, under Link to Microsoft Fabric → Manage tables, the following F&O tables are unavailable: …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-27T09:59:17.9366667+00:00
Varsha M 0 Reputation points
edited an answer 2026-10-27T10:15:06.3466667+00:00
Aetherin 3,440 Reputation points Independent Advisor
0 answers

Unable to Sign in Because it's getting block

I unable to sign in to my microsoft account ******@gmail.com, help me recover that account, i can't access it's data that i need

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-27T10:12:01.4133333+00:00
William Adisurya 0 Reputation points
1 answer

OneDrive 1 TB to 5 TB upgrade requirements with Microsoft 365 E3/E5

Hi, Does anyone know the current requirements to increase OneDrive storage from 1 TB to 5 TB with a Microsoft 365 E3 or E5 license? Is assigning a single E3/E5 license to the user enough, or are there any additional licensing or tenant…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-27T09:41:19.92+00:00
answered 2026-10-27T10:13:14.6566667+00:00
Heimerdinger 1,300 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I own Office Home & Student 2021 - Licence is now not being recognised

I own Office Home & Student 2021, which is still listed in my Microsoft account. Word and Excel suddenly started displaying "Your Office 2021 license is not supported with this version of the application" and "Activate Microsoft 365 to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-27T01:01:26.2333333+00:00
Davina McCullagh 20 Reputation points
accepted 2026-10-27T10:10:26.4033333+00:00
Davina McCullagh 20 Reputation points
1 answer

Microsoft switched to read only

I purchased a Microsoft Word/Powerpoint/Excel license 2021 with my computer. Today, when I tried to open a word document, I was asked to pay for a subscription. That should not have happened. There was no warning, and I believe my license is still valid.…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-27T01:22:29.62+00:00
Brigitte Dempsey 0 Reputation points
commented 2026-10-27T10:10:04.57+00:00
Stefan Blom 356K Reputation points MVP Volunteer Moderator
2 answers

Global Admin Locked Out Due to Lost Authenticator – MFA Reset and Korean Support Needed

Hello Microsoft Support Team, I need urgent assistance recovering access to our company's Microsoft 365 Global Administrator account. Issue: The mobile device registered with Microsoft Authenticator was damaged and is no longer usable. We cannot…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-27T10:01:24.13+00:00
강 훈준 0 Reputation points
answered 2026-10-27T10:07:46.4133333+00:00
강 훈준 0 Reputation points
0 answers

Office Home & Student 2021 (perpetual) for Mac: Word 16.114.2 shows "License: Not Activated" and "No License Found" although the license is on my account

I bought Office Home & Student 2021 as a one-time purchase (perpetual license, added to my Microsoft account on April 2, 2023). It is still listed under "Products you've purchased" in my Microsoft account, with an Install button, so the…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-10-27T10:07:37.8666667+00:00
Nirwasita Putri 0 Reputation points
0 answers

Microsoft Learn Plans – Learner progress not tracked and CSV report is empty

Dear Microsoft Support Team, I am experiencing an issue with learner progress tracking in Microsoft Learn Plans. I created a Microsoft Learn Plan and used the “Invite learners” function to invite teachers to the Plan. The invited learners accessed the…

Microsoft 365 and Office | Microsoft Viva | Viva Learning
asked 2026-10-27T10:06:25.7133333+00:00
Dung Kiet La 0 Reputation points
2 answers

Office 2021 for Mac activation — purchased license not recognized

I purchased Office 2021 for Mac directly from Microsoft. My Microsoft order history still shows the purchase, and I downloaded and reinstalled Office from that order. However, Word 16.114.1 on macOS Tahoe 26.6.2 says my Office 2021 license is not…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-23T00:11:21.9+00:00
Annoyed 20 Reputation points
recommended 2026-10-27T10:04:56.8566667+00:00
Stefan Blom 356K Reputation points MVP Volunteer Moderator