487,648 questions with Microsoft 365 and Office-related tags

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2 answers

Print colored dotted lines in Excel

I have a question regarding Excel printing. When I create a table and format the borders as red dotted lines, they appear correctly on the screen. However, when I print the worksheet, the borders are printed as black lines instead of red dotted lines. Is…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-13T15:57:13.4166667+00:00
Wood Millie 0 Reputation points
answered 2026-08-13T16:40:46.83+00:00
Helen Luu 2,025 Reputation points Independent Advisor
2 answers

I accidentally signed up for 365 Premium twice

Today, I wanted to upgrade from 365 Basic to Premium, so I could have Word locally on my PC. The screen locked when I clicked to pay, and I thought it didn't go through, as my account still showed Basic, even after I refreshed the screen, and then…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-13T16:06:10.5333333+00:00
Kathy Wickwire 0 Reputation points
answered 2026-08-13T16:40:06.1166667+00:00
DaveM121 916.6K Reputation points Independent Advisor
0 answers

Si te pide iniciar sesión, elegí “No puedo iniciar sesión” o “Mi cuenta está bloqueada por MFA”.

Soy administradora global del tenant nataliacordoba.onmicrosoft.com y no puedo acceder al portal porque mi MFA está bloqueado. Necesito un reset de autenticación multifactor (MFA) para el administrador global. Request Id:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-13T16:39:35.22+00:00
Natalia Cordoba 0 Reputation points
0 answers

Creating Sub-Headings in Appendencies

I create a report using MS Word. The report contains appendices. Within an appendix, I would like to create sub-sections, but I don't know how to do it. For example, I created Appendix B: Transition Costs and Timelines with no issues. Next, I would…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-08-13T16:38:27.6466667+00:00
Valerie Peterson 0 Reputation points
1 answer

Request to release savitrtechnical.com from another Microsoft Entra/Microsoft 365 tenant

I own and control the DNS for savitrtechnical.com. The domain appears to be associated with another Microsoft Entra/Microsoft 365 organization, and I need to have the domain released from that organization so that I can add it to my Microsoft tenant. I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-12T15:53:09.58+00:00
infinitum innovations 0 Reputation points
edited a comment 2026-08-13T16:37:34.8633333+00:00
Ryan-N 14,765 Reputation points Microsoft External Staff Moderator
1 answer

All files in OneDrive have disappeared, even though I never deleted them

All of the files stored in my OneDrive account have suddenly disappeared, including more than 1 TB of data. I do not know when the files went missing, and I am certain that I did not delete them myself. This appears to have happened without any warning,…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-08-13T16:05:29.3866667+00:00
Ross Abigail 0 Reputation points
answered 2026-08-13T16:36:47.2266667+00:00
Kai-L 17,120 Reputation points Microsoft External Staff Moderator
2 answers

i am getting error 0x0

I am able to see my documents but I cannot edit them or copy them. I just repurchased microsoft 365 buit when I try to activate i get the error 0x0

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-08-13T16:19:48.2133333+00:00
Sam Tabachnik 0 Reputation points
answered 2026-08-13T16:36:05.2766667+00:00
ParadoxicalHume 0 Reputation points
1 answer

Storage space

I received this notice: Your ******@outlook.com Microsoft account is currently 868 GB over your storage limit of 5 GB. When you’re over your storage limit, you can no longer: Save and back up new files, photos, or videos to OneDrive  Sync files across…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-13T15:58:05.2066667+00:00
John Wallace 0 Reputation points
answered 2026-08-13T16:35:35.2133333+00:00
SD - IA 176.2K Reputation points Independent Advisor
1 answer

Can cancel membership?

How come I can’t contact you guys? You make it impossible to reach anyone!!!! I have been charged two years in a row for Microsoft word, searched my account endlessly and I don’t see any thing that lets me cancel a subscription. Two years at $141 is…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-13T16:18:20.74+00:00
danny groby 0 Reputation points
answered 2026-08-13T16:34:36.7533333+00:00
Paul Promise Dzahini 210 Reputation points
2 answers

How do I update to regain access to Microsoft Office?

I cannot access Microoft office on my Mac. Something has changed and I need to know how to update to regain access

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-09T14:40:53.1966667+00:00
kate salberg 0 Reputation points
commented 2026-08-13T16:32:35.5933333+00:00
kate salberg 0 Reputation points
2 answers

Two emails linked to my Microsoft account

I have two emails linked to my Microsoft Account. I need to eliminate the old one, but don't know how. It is confusing.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-13T15:54:17.71+00:00
Barbara French 0 Reputation points
answered 2026-08-13T16:29:21.03+00:00
SD - IA 176.2K Reputation points Independent Advisor
1 answer

Word is not allowing me to open a document I created today

I am unable to open a Word document that I created and worked on earlier today. When I try to open it, I receive the following message: "We cannot open this document because it has been deleted, moved, or renamed."  However, I have not deleted,…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-08-13T16:02:49.4+00:00
Taylor Erica 0 Reputation points
edited a comment 2026-08-13T16:29:06.2266667+00:00
Ryan-N 14,765 Reputation points Microsoft External Staff Moderator
0 answers

How do I cancel a former employee subscription without login information

I have two recurring credit card charges for Microsoft that belonged to former employees. I helped set up their computers therefore used my own credit card. I cannot access their old accounts but need to stop the recurring charges.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-08-13T16:27:06.59+00:00
Sonja Benton 0 Reputation points
0 answers

Can't get into my Personal Vault

I enter my username, and it tries to use my KEY. I don't know what a key is; I never asked for a key. I just want to use my password to get in.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-13T16:27:03.77+00:00
Dale Fry 0 Reputation points
1 answer

Request Microsoft Data Protection Team to Release Custom Domain from Inaccessible Tenant

Hello Microsoft, I need assistance releasing my custom domain from an old Microsoft Entra tenant that is no longer accessible. The old tenant has been blocked due to inactivity, and when I attempt to access it I receive: AADSTS5000225: This tenant has…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-12T14:19:41.0366667+00:00
Narayan Bastola 0 Reputation points
commented 2026-08-13T16:19:38.33+00:00
Heimerdinger 180 Reputation points Independent Advisor
0 answers

365 version for macOS 12

I need the last version of 365 compatible with macOS 12 Monterey. My mac is not compatible with the latest version of 365. I have downloaded the latest version but activate my account.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-13T16:16:24.7633333+00:00
Steve Byrd 0 Reputation points
commented 2026-08-13T16:19:28.9133333+00:00
Steve Byrd 0 Reputation points
1 answer

Unable to use my Excel & Word documents in my new Pixel Google Tablet

Hi I have purchased a new Tablet, I do have a family subscription of Microsoft 365. I was able to download both Excel & Word on my tablet, however when I want to open a document from my google drive it is asking me to pay for subscription. I am not…

Microsoft 365 and Office | Excel | For home | Android
asked 2026-08-13T02:56:18.3333333+00:00
Fay Milanizadeh 0 Reputation points
commented 2026-08-13T16:19:22.5566667+00:00
Fay Milanizadeh 0 Reputation points
1 answer

OneDrive not working

Onedrive needs reset, not syncing with cell and not coming up as cloud option

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-13T16:16:54.9933333+00:00
George Saulnier 0 Reputation points
answered 2026-08-13T16:17:05.69+00:00

AI answer

1 answer

I can't access my Microsoft education account number, so I can't log in.

Hello, I'm trying to sign in to my Microsoft education account, but I no longer have access to the phone number registered with it. Therefore, I'm not receiving the verification code and I can't log in. I can share the necessary identification or school…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-13T15:53:19.55+00:00
Morris Wendy 0 Reputation points
answered 2026-08-13T16:10:52.3533333+00:00
Kristen Tran 420 Reputation points Independent Advisor
1 answer

One drive password protected link cannot verify on mobile devices

Hello, I am facing an issue with password protected folder sharing in one drive I created a folder -> Click on share -> Click on settings -> Set a password and expiration date -> Saved the settings -> copied link. Sharing the link when it…

Microsoft 365 and Office | OneDrive | Other | iOS
asked 2026-08-12T11:02:52.6833333+00:00
Panagiotis Toumpas 0 Reputation points
commented 2026-08-13T16:08:39.1766667+00:00
Lucus-V 10,435 Reputation points Microsoft External Staff Moderator