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2 answers

fix error when transposing an url link into an image

My file contains url link and I want to create an image based on a url address in the next column, but it has an error. Initially it appears Busy with a rehresh button, but it dissapears and remains #value with error. How can I fix this error?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-04T11:03:35.6533333+00:00
Annabella Bucuresti 0 Reputation points
edited an answer 2026-11-04T11:59:18.3166667+00:00
Igihozo Gady 80 Reputation points Independent Advisor
2 answers

I bought 1tb of storage and my account is "full" at less than 50MB

No way to contact anyone, the personal account link just keeps sending me in circles. Now my small business email no longer works because you don't activate accounts that have been paid for, nor do you have any actual customer service whatsoever.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-03T23:44:31.1666667+00:00
Emerson 0 Reputation points
commented 2026-11-04T11:52:59.01+00:00
Emerson 0 Reputation points
1 answer

how to download office 2024

I have a code but how to download office 2024 which I bought

Microsoft 365 and Office | Office Online Server
asked 2026-11-04T11:47:30.1466667+00:00
Jan Westerbeek 0 Reputation points
answered 2026-11-04T11:48:06.4933333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

OneDrive started to give "we can't sync your onedrive folder" and "We couldn't find your onedrive on SPO"

Suddenly after a Windows 11 update on about Oct 27, 2026 I started getting OneDrive failures, including: "we can't sync your onedrive folder" "We couldn't find your onedrive on SPO" I get "Upload Blocked" on files,…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-31T01:14:47.49+00:00
BillP 45 Reputation points
commented 2026-11-04T11:43:30.1833333+00:00
Viktor 0 Reputation points
2 answers

Excel for Mac crashes (EXC_BAD_ACCESS, reproducible) on Refresh All of 14 Power Queries from OneDrive, started after macOS 26.7.2 update

Hello Microsoft Support Team, Microsoft Excel for Mac crashes consistently when I run Data → Refresh All on a workbook containing 14 Power Query queries. The issue started right after I updated macOS and did not occur before. Environment Excel version:…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-11-03T04:48:04.78+00:00
Shrouk Ellahoony 10 Reputation points
commented 2026-11-04T11:26:16.79+00:00
JeseminQH 1,040 Reputation points Independent Advisor
2 answers

Auto saving docs

My auto save to cloud has stopped working a few days ago. Tells me to save to another fiole.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-02T22:57:58.05+00:00
R D 0 Reputation points
commented 2026-11-04T11:14:28.21+00:00
Stefan Blom 357K Reputation points MVP Volunteer Moderator
2 answers

How to recover my data when microsoft deleted my account due to some unknow issues

Dear Google Onedrive Team, Google had deleted ourOne drive account associated with (Bionivid Technology, Bangalore, India), due to some un clearified issue which was under discussion. Now getting this message while I try to login my account. "Your…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-04T10:19:04.7833333+00:00
Bionivid DATA 0 Reputation points
answered 2026-11-04T11:08:00.37+00:00
Innocent Cyubahiro 0 Reputation points Independent Advisor
1 answer

Apprentiship

Hello, I have recently started an apprentiship and want to access the student Office for my home computer via my personal email. I therefore dont have and EDU email but do have student URN and centre UKPRN. can you help?

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-11-04T09:08:17.47+00:00
Anna Bond 0 Reputation points
edited an answer 2026-11-04T10:56:27.7366667+00:00
Nam-D 4,670 Reputation points Microsoft External Staff Moderator
1 answer

auto save to one-drive

I just want to turn off the switch that auto saves everything to one-drive. I keep getting comments back that say when I set up the computer, it set one-drive as the default save option. Or the instructions tell me how I can go through the steps to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-04T10:55:09.43+00:00
Dan Scott 0 Reputation points
answered 2026-11-04T10:55:50.44+00:00

AI answer

2 answers

My account has been Compromised 2FA Email & Password have been changed and cannot get in contact with Human Support Staff

My Microsoft 365 + Xbox account has been compromised. The Verification Email has been changed and my password has also been changed. I would like to delete the account and subscriptions along with any other things that are linked to the account. Please…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-31T00:32:08.78+00:00
Charles Fiduccia 0 Reputation points
answered 2026-11-04T10:54:47.2733333+00:00
Vikki-T 13,040 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Family Safety - Unlinking a PC not happening

Hello, I’m looking for assistance with removing an old PC from Microsoft Family Safety. The PC has been completely reset, and all user data has been cleared. I have also removed the device from the Devices section of my Microsoft Account, but it…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-11-04T05:02:06.38+00:00
Minecraft Gaming 0 Reputation points
edited an answer 2026-11-04T10:52:36.1733333+00:00
Ian-T 15,525 Reputation points Microsoft External Staff Moderator
2 answers

I paid for Office 2019 but it is not working and when I try to install it again ir also installs 365 which I do not want and I cant get back to 2019 working

I paid for Office 2019 but it is not working and when I try to install it again ir also installs 365 which I do not want and I cant get back to 2019 working. I get an error message that I need a subscription

Microsoft 365 and Office | Other
asked 2026-10-26T18:31:07.12+00:00
Cherille Berman 0 Reputation points
commented 2026-11-04T10:50:41.3+00:00
Thomas4-N 23,060 Reputation points Microsoft External Staff Moderator
2 answers

I can't afford to renew microsoft 365. I unistalled and installed my owned copy of home and office 2016 but it still opens in 365

I have used Microsoft 365 for past several years and can no longer afford to renew. I own Office Home and Student 2016. I deleted Microsoft 365 and installed my 2016 but it continues to open in 365 and asked for renewal. We are seniors and live on…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-27T00:55:53.72+00:00
Barbara james 0 Reputation points
commented 2026-11-04T10:50:02.5866667+00:00
Thomas4-N 23,060 Reputation points Microsoft External Staff Moderator
2 answers

Any fix released by Microsoft to fix copy past issue with this KB5002934 ?

Below uninstall command line for to uninstall Security Update for Microsoft Excel 2016 (KB5002934), this was working for x64-bit version office 2016 application installed device. "C:\Program Files\Common Files\Microsoft…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-27T16:01:15.4933333+00:00
SHAIK SHABBER 5 Reputation points
commented 2026-11-04T10:49:31.41+00:00
Thomas4-N 23,060 Reputation points Microsoft External Staff Moderator
2 answers

OneNote syncing issue

I've been having issues with my OneNote, where some of the sections don't sync onto the notebook properly and say: "This section is in read-only mode because it is broken. A backup has been created. To continue editing, please copy the content into…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-10-27T16:24:34.89+00:00
Felicity Reed 0 Reputation points
commented 2026-11-04T10:49:17.9433333+00:00
Thomas4-N 23,060 Reputation points Microsoft External Staff Moderator
3 answers

Office 2021

I lost the use of my stand alone version of Office 2021 over night. I've followed the guidelines found online to resolve the issue to no avail. Microsoft will not allow reinstalling that same licensed product because they no longer support it with…

Microsoft 365 and Office | Other
asked 2026-10-27T18:15:19.7733333+00:00
Johnnie Hackett 0 Reputation points
commented 2026-11-04T10:48:40.3333333+00:00
Thomas4-N 23,060 Reputation points Microsoft External Staff Moderator
3 answers

Service for Micro Soft Micro

Needing information on service and usage. I haven't used and it is not working for my abiiity and understanding

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-27T19:15:47.65+00:00
Kathy Wideman 0 Reputation points
commented 2026-11-04T10:48:26.0833333+00:00
Thomas4-N 23,060 Reputation points Microsoft External Staff Moderator
2 answers

How to transfer Office Home & Student 2021 to Mac

I have Microsoft office Home & student 2021 for lifetime in old my windows laptop which I got when I was purchasing that laptop but now I have upgraded to a Mac and I want to use that office and I downloaded the installer through Microsoft official…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-10-27T20:23:19.4666667+00:00
Ankur Saroj 0 Reputation points
commented 2026-11-04T10:48:10.3066667+00:00
Thomas4-N 23,060 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 Package Payment

Hello, I have already purchased a microsoft package for my computer in 2023 but I thought when I received an email today that I needed to sign up for another one. I did sign up but I think I have already paid for this service and now I have paid twice.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-27T22:52:47.3666667+00:00
Lori Bryden 0 Reputation points
commented 2026-11-04T10:47:55.91+00:00
Thomas4-N 23,060 Reputation points Microsoft External Staff Moderator
1 answer

0x803d0005

im not able to share a file in excel showing the error code 0x803d0005

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-04T09:10:19.5233333+00:00
Sreeraj R 0 Reputation points
answered 2026-11-04T10:47:52.6233333+00:00
Jhun Buala 6,390 Reputation points Independent Advisor