478,884 questions with Microsoft 365 and Office-related tags

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1 answer One of the answers was accepted by the question author.

Sharing files and folders in M365 Business Basic

We have recently set up our M365 Business Basic site with individual logins for our 3 trustees/members. We have found a way to share our main email account but have not found a good way to store files and folders in one communal shared place. I looked at…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-22T15:08:11.95+00:00
John Moore 20 Reputation points
commented 2026-06-23T16:48:32.6933333+00:00
John Moore 20 Reputation points
2 answers

Column data in cvs automatically converts to scientific notation

My csv file automatically transform long numbers to scientific notation. I tried changing it to a number, text copy it into a notepad and repasting it and the Automatic Data Conversion toggle. None of these works. Format changes only works when the csv…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-06-23T16:08:28.3+00:00
Amber Owens 0 Reputation points
answered 2026-06-23T16:48:05.46+00:00
Bob Jones AKA CyberTaz MVP 436.1K Reputation points
0 answers

Azure subscription creation stuck in wrong tenant due to billing profile issue

My Microsoft account somehow got linked to a billing profile in a tenant I don't own. Now every time I try to create a new subscription, even from my own directory, Azure keeps routing the billing setup to that foreign tenant instead of mine. The problem…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-23T16:43:51.9933333+00:00
Jorre De Backer 5 Reputation points
1 answer

Teams and Mobile breaks my HYPERLINK formula

I have a formula in my table that takes one cell, and formats it into a clickable URL. Here is the formula in that URL column: =HYPERLINK("https://jira.``[Moderator note: Personally Identifiable Information removed]``.com/issues/?jql=key in…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-23T11:42:48.5533333+00:00
Christopher Thompson 0 Reputation points
edited an answer 2026-06-23T16:42:05.93+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Log In After Changing Admin Username

I changed the main admin account username, and after that I can’t log in to the admin account or the email. Please let me know how to resolve this.

Microsoft 365 and Office | Access | For business | Windows
asked 2026-06-23T15:35:28.7+00:00
JinS 0 Reputation points
answered 2026-06-23T16:38:27.48+00:00
Alexis-NG 16,805 Reputation points Microsoft External Staff Moderator
1 answer

Subscription and Billing

My account shows expired 10/25. I have been charged every month and last payment processed 6/10/26 i have inquired several times and no response or solution Charges from 10/25 to 6/11/26 withdrawn from my account and no response or solutions Last…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-23T16:36:59.4766667+00:00
Meredith Monou 0 Reputation points
answered 2026-06-23T16:37:29.87+00:00

AI answer

0 answers

Deleting massive amounts of files in OneDrive does not free up space

Exactly as stated. I have carefully and very thoroughly deleted huge volumes of files stored in OneDrive, and am not regaining any space, when I clearly should have freed up more than 50% of the available volume. I estimate deleted near 1/2 a terabyte.…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-23T16:35:22.5066667+00:00
Birkenhauer, John 0 Reputation points
1 answer

Why is morcosoft blocking my macros from running suddenly ?

On 6/22/2026, The Excel program that has worked for years suddenly stopped with a message "SECURITY RISK Microsoft has blocked macros from running because the source of the file is untrusted". This is without any forewarning or notification…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-23T16:34:32.4966667+00:00
Steven Schaefer 0 Reputation points
answered 2026-06-23T16:34:50.0566667+00:00

AI answer

1 answer

Cannot send or receive pictures from Outlook, pasted from a Word document.

This has been my process for 10 years. Create email message (with pictures) in Word Copy message and picture from Word into Outlook (pictures appear to be there) Send the email - no pictures show up for any desktop users, but pictures DO show up in…

Microsoft 365 and Office | Word | For business | Other
asked 2026-06-11T15:18:38.66+00:00
Kelly Hoggard 0 Reputation points
commented 2026-06-23T16:32:31.2333333+00:00
Kelly Hoggard 0 Reputation points
1 answer

I have been charged but cant find the receipt

My billing info is Microsoft-G[Moderator note: Personal information removed]  Where can i find info about this transaction??

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-23T08:45:32.5+00:00
Leif Thorin 0 Reputation points
edited an answer 2026-06-23T16:32:16.3766667+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
0 answers

embed mp4 in word

I cannot embed mp4 or imoviie in a word document. what is blocking it?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-23T16:31:29.37+00:00
Francesca de Onis Tomlinson 0 Reputation points
1 answer

I am showing 2 subscriptions on my account

I need help determining which is the correct account I should be using, before I cancel one of the subscriptions on my account.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-23T15:55:35.5666667+00:00
Sally Limon 0 Reputation points
answered 2026-06-23T16:30:50.78+00:00
DaveM121 893.5K Reputation points Independent Advisor
5 answers

Word For Mac Quitting Due to Memory Leak

Word crashes after about 1 day's use, every time. I can see that it is being killed by my Mac due to a memory leak (Activity Monitor shows the memory usage of Word growing steadily from about 500M to 10G at which point my Mac presumably kills it). I…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-04-06T14:42:27.2366667+00:00
Ben L 15 Reputation points
commented 2026-06-23T16:30:05.3933333+00:00
N. J. Schrock 0 Reputation points
1 answer

Hi do I submit the tax exemption form for my company ([Moderator note: Personally Identifiable Information removed])?

Hi do I submit the tax exemption form for my company ([Moderator note: Personally Identifiable Information removed])?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-23T16:09:43.9133333+00:00
Katy Conlin 0 Reputation points
edited the question 2026-06-23T16:26:50.8233333+00:00
Kristen-L 13,360 Reputation points Microsoft External Staff Moderator
0 answers

MSWord on Mac

MSWord opens and then closes immediately---- on MAC

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-23T16:25:20.2666667+00:00
Mary Gibson 0 Reputation points
1 answer

Contact Microsoft live agent

One user has duplicated programs with Microsoft business 365. If we cancel the existing program ourselves, we may lose her information in her Copilot. So, we need help from Microsoft but could not be in touch with a live agent.  

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-23T15:11:55.58+00:00
Ying Chun 0 Reputation points
edited an answer 2026-06-23T16:23:28.2833333+00:00
Kai-L 14,560 Reputation points Microsoft External Staff Moderator
0 answers

Why is my ******@deam.ca account linked to ******@clyderiverpei.com

My account for MS 365 seems to be linked to ******@clyderiverpei.com

Microsoft 365 and Office | Other
asked 2026-06-23T16:16:43.5833333+00:00
Fred Beer 0 Reputation points
commented 2026-06-23T16:19:03.1733333+00:00
Fred Beer 0 Reputation points
0 answers

Entra Admin Center: Can't login, 2FA error 399287

This is pretty much a repost of another user's problem early today. Every time I try to login to https://entra.microsoft.com I can enter the email address and password without issue but when it comes to the 2FA part of the process I cannot go through: My…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-23T16:19:02.04+00:00
João Gonçalves 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to contact Microsoft support directly for a billing issue on a deleted account

I signed up for a Microsoft Office Home Edition trial, which I believed I had cancelled before deleting the associated account. However, I am still being charged for the subscription. The problem is twofold: The account being charged no longer exists,…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-22T20:06:48.6766667+00:00
Eoin Doyle 0 Reputation points
accepted 2026-06-23T16:16:46.2566667+00:00
Eoin Doyle 0 Reputation points
1 answer

How to get the email thread when replying or forwarding on Outlook

I am using legacy outlook for mac. There was a software update 16.110 yesterday and now, when I reply to an email, the previous email stream no longer appears. I need the email streams, how can I get Outlook to preserve them?

Microsoft 365 and Office | Other
asked 2026-06-23T15:40:53.6+00:00
Martin Nicol 0 Reputation points
answered 2026-06-23T16:15:17.44+00:00
EmilyS726 242.2K Reputation points Independent Advisor