492,869 questions with Microsoft 365 and Office-related tags

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365 product key error

new computer purchaced 365 and the product key just gets an error message

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2026-09-12T18:53:20.3333333+00:00
Marc Fawcett 0 Reputation points
answered 2026-09-15T10:11:20.6933333+00:00
Kai-H 26,580 Reputation points Microsoft External Staff Moderator
1 answer

already paid still asking for payment

I have been using family for a few years, and have switched to basic, because its just me now. It still keeps asking me for payment. How do I fix that i do still have the code i purchased.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-15T10:09:35.13+00:00
peter chambers 0 Reputation points
answered 2026-09-15T10:09:52.9366667+00:00

AI answer

0 answers

how to fix my microsoft word its saying not responding whilst im typing my assignment ;o1

how to fix my microsoft word its saying not responding whilst im typing my assignment

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-15T10:08:25.0566667+00:00
Rutendo Makonese 0 Reputation points
1 answer

Read aloud function not working properly using Outlook and Word Documents

Read aloud function not working properly using Outlook and Word Documents, keeps stopping

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-15T10:07:25.59+00:00
Panny Hadjioannou 0 Reputation points
answered 2026-09-15T10:07:39.2033333+00:00

AI answer

1 answer

Locked out and no alternative access options

I am reaching out because I am in a highly stressful situation and desperately need some technical guidance. I manage the administrative backend for The Royal Pan-European Athletics and Sporting Club, and I am currently the only system administrator for…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T09:38:06.0433333+00:00
Echesting Programm 0 Reputation points
answered 2026-09-15T10:02:01.7466667+00:00
Michelle Nguyen 1,500 Reputation points Independent Advisor
2 answers

cannot access installled office apps

I have purchased microsoft as a one off, I have entered the product key it says I have installed. but I think it may be installed to a different account, becasue it gave me a compelte run around with accounts and sign ins I can install the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-15T09:26:39.3133333+00:00
Mrs F 0 Reputation points
answered 2026-09-15T10:01:44+00:00
DaveM121 930.8K Reputation points Independent Advisor
3 answers

How do you sign in if MS always show Uknown error (Office for Mac)

Yeah thanks I have latest MS Office I log in properly. I have paid account in good standing. Nothing matters. You just cannot sign it due to unknown error. And yes I have all latest packaged downloaded. Moderator note: thread updated with operating…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-14T22:34:57.7866667+00:00
Alexander Horvath 0 Reputation points
edited an answer 2026-09-15T10:00:53.4633333+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Billing address mismatch issue

Hey, I changed my residency and bank account address recently and moved to a new country. Previously, my family package was linked to my Hungarian bank card and the subscription fee was paid in HUF. Now that I have moved, I want to change my card details…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-14T15:00:20.2866667+00:00
Elgun Khalilov 0 Reputation points
answered 2026-09-15T09:59:00.5866667+00:00
Lychee-Ng 28,290 Reputation points Microsoft External Staff Moderator
0 answers

Certificate of Tax Residence for year 2025 and 2026 - Microsoft Regional Sales Pte Ltd (SGP entity)

Dear Microsoft Team We kindly request a Certificate of Tax Residency for 2026 and 2025 for withholding tax compliance purposes (Microsoft Regional Sales Pte Ltd - SGP entity). Please provide the certificate applicable, preferably issued by the relevant…

Microsoft 365 and Office | Other
asked 2026-09-15T09:56:58.52+00:00
Shubham Maheshwari 0 Reputation points
2 answers

Sorry, there was a problem while trying to connect to your account. Error Code: 0x0

Has anyone run into this issue recently. We have Microsoft 365 Apps for enterprise - en-us install version: 16.0.20326.20100 installed on server 2022 Version 21H2 (OS Build 20348.5499). This is a persistent Citrix VDI with Citrix Virtual Apps and…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-14T13:49:08.03+00:00
Marcel Talmaggies 20 Reputation points
commented 2026-09-15T09:52:26.11+00:00
BabybooHN 3,040 Reputation points Independent Advisor
1 answer

Unable to complete MFA because one of the two Global Administrators is no longer available

Our Microsoft 365 tenant currently has two Global Administrators. One of the administrators has left the company and is no longer reachable. The remaining administrator needs to manage the tenant, but MFA verification is still dependent on the former…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T09:22:17.65+00:00
Mr White 105 Reputation points
edited an answer 2026-09-15T09:50:30.9033333+00:00
Ana Le 2,425 Reputation points Independent Advisor
1 answer

Publisher download

I have been using Publisher since it first started. I have way too many documents to organize before the cut off date. I have been trying to convert as many as I can from publisher but no other software program does what this does and I have too many…

Microsoft 365 and Office | Publisher | For business
asked 2026-09-15T08:25:30.7266667+00:00
Carmen 0 Reputation points
answered 2026-09-15T09:49:31.4866667+00:00
Heimerdinger 375 Reputation points Independent Advisor
1 answer

option to get smaller MS Access runtime

The Microsoft 365 Access Runtime is approximately 3.2 GB in size. Is there a way to get a smaller downloadable Runtime around the size of MS Access 2016 runtime ?

Microsoft 365 and Office | Access | Other | Windows
asked 2026-09-15T09:30:33.7533333+00:00
JC Staquet 0 Reputation points
answered 2026-09-15T09:47:57.5266667+00:00
Ruby Nguyen 1,885 Reputation points Independent Advisor
2 answers

How shall I find my environment ID?

I'm trying to find my environment ID but it looks empty and I need that ID.

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-15T07:08:37.1933333+00:00
Babaei Behnaz 0 Reputation points
answered 2026-09-15T09:47:28.1333333+00:00
Babaei Behnaz 0 Reputation points
1 answer

Microsoft Authenticator MFA loop with no alternative authentication method

I am the sole Global Administrator and am locked in a Microsoft Authenticator MFA loop with no alternative authentication method. I need tenant ownership verification and an MFA reset through the tenant recovery team.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-15T08:33:39.94+00:00
Pooja Jathar 0 Reputation points
edited the question 2026-09-15T09:46:50.4666667+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

Kenapa word saya malah berlangganan?

Jadi gini, microsoft 356 dan office saya adalah perangkat lama jadi saya repair online, setelah repair online malah berlangganan, ketika saya liat katanya lisensi nya nggak sinkron dengan yang lama, mohon bantuannya

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-14T12:24:36.48+00:00
RIP 0 Reputation points
edited a comment 2026-09-15T09:45:45.2233333+00:00
RIP 0 Reputation points
0 answers

I cant select the drop down box in a data validation cell when using Excel

I am using excel and the data validation tool to control entries in to cells. The problem I am encountering is that when I select the drop-down arrow adjacent to the entry cell, the mouse doesn't recognise it as a drop down tool and simply selects the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-15T09:42:57.3333333+00:00
David Towell 0 Reputation points
0 answers

Can loop templates do auto numbering of whole sections?

I have items and I need to add more lines and I am manually copying, pasting and overtyping, can this be done automatically somehow? Example 1. Item 1 - Photos insert images Findings Actions Required 2. Item 2 - Photos insert…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

459 questions
asked 2026-09-15T09:38:59.5133333+00:00
Cath 0 Reputation points
4 answers

The ability to adjust the default font size for new documents

It would be nice if the Microsoft word desktop website could save your font size setting, so that you don't have to manually adjust the font size with every new document; if you don't want to use the default size of 12

Microsoft 365 and Office | Word | For education | Other
asked 2026-09-14T22:48:08.19+00:00
Everett Phoenix 0 Reputation points
edited an answer 2026-09-15T09:35:28.0133333+00:00
Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
1 answer

Skype for Business screen sharing shows a black screen with the mouse pointer on Windows 11 24H2

Hello, We are experiencing an issue with Skype for Business on Windows 11 24H2. When a user shares their desktop, the remote participant sees a black/blank screen with only the sharer's mouse pointer visible. The desktop content itself is not…

Microsoft 365 and Office | Skype for Business | Windows
Microsoft 365 and Office | Skype for Business | Windows

A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.

688 questions
asked 2026-09-15T07:12:21.8866667+00:00
Saeed Homapour 15 Reputation points
answered 2026-09-15T09:31:39.0233333+00:00
Ruby Nguyen 1,885 Reputation points Independent Advisor