495,728 questions with Microsoft 365 and Office-related tags

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Subscription Issues

My credit card has been charged to renew my subscription but I cannot access any of my microsoft apps. I am wasting hours trying to correct this and cannot get ahold of anyone for support.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-24T03:23:12.3566667+00:00
Jason Szpara 0 Reputation points
commented 2026-10-03T03:22:50.2766667+00:00
GsN5034 - IA 77,900 Reputation points Independent Advisor
3 answers

I need to CHANGE payment types

Due to fraud on my PayPAl Account, I need to change my Recurring Payment Type to a SAFE account

Microsoft 365 and Office | Other
asked 2026-09-30T15:20:24.08+00:00
john kirby 0 Reputation points
answered 2026-10-03T03:22:33.31+00:00
SD - IA 180.3K Reputation points Independent Advisor
4 answers

totals for specific dates formula

Hello! I have been trying to figure out a way to pull specific dates for the month into a totals column but have not been able to figure out a formula that works. I keep getting a #value error. I've tried sumproducts, filter, etc. I want to add the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-01T14:14:24.41+00:00
Megan F 40 Reputation points
answered 2026-10-03T03:21:15.1833333+00:00
Dana D 100 Reputation points
2 answers

I bought extra one drive storage $20 a year that is associated with my gmail account. However, i'm receiving notification saying I'm out of storage. So i'm tyring t see how i can get my one drive storage to sync or get moved to my Live.com account, help!!

I bought extra one drive storage for $20 a year that is associated with my gmail account. However I'm receiving a notification saying I'm out of storage. so i'm trying to see how i can get my one drive storage to sync or get moved to my live.com. Can you…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-02T23:16:54.4733333+00:00
barbara martinez 0 Reputation points
answered 2026-10-03T03:16:09.54+00:00
GsN5034 - IA 77,900 Reputation points Independent Advisor
0 answers

refund for produce Office Home 2024

I mistakenly purchased Office Home 2024. When I really needed Office Home & Business 2024. I would like a refund for the purchase of Office Home 2024 192.59.

Microsoft 365 and Office | Other
asked 2026-10-03T03:16:01.01+00:00
Cindy Mueller 0 Reputation points
1 answer

Copilot Tasks token limit issue

So, I got my M365 Personal subscription mainly for the usage of Copilot Tasks, which up till now has worked fairly well. But last month (and this month) I tried using Copilot Tasks, and it didn't follow my instructions at all. Instead, it said it did and…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-02T19:06:41.99+00:00
Abdullah Ali 5 Reputation points
edited an answer 2026-10-03T03:12:41.36+00:00
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
2 answers

Opening saved Excel and Word files on my computer

I get error messages saying the file are unavailable.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-03T02:32:48.5266667+00:00
Woody Dierberg 0 Reputation points
answered 2026-10-03T03:11:37.34+00:00
GsN5034 - IA 77,900 Reputation points Independent Advisor
2 answers

sharepoint all of a sudden disappeared

i can not log in to sharepoint and everything disappeared

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-10-02T04:47:51.92+00:00
Griet De Groote 1 Reputation point
commented 2026-10-03T03:08:45.37+00:00
Hani-Ng 2,070 Reputation points Independent Advisor
2 answers

Deeply disappointed

As a loyal Microsoft user I am extremely annoyed by your decision to withdraw Publisher. It takes no account of the needs of your customers as it is not suitably replaced by Word or Power Point. I use 365 for Publisher specifically and am deeply…

Microsoft 365 and Office | Publisher | Other
asked 2026-10-02T17:58:50.91+00:00
Chris Dempsey 0 Reputation points
answered 2026-10-03T03:08:35.6266667+00:00
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
2 answers

one drive please help

the phone numbers for microsoft is useless nobody apparently works here..... cant talk to anyone...... need to unlink my one drive and cant really need help

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-10-02T15:32:20.1966667+00:00
Felicia Caldwell 0 Reputation points
commented 2026-10-03T03:02:19.7566667+00:00
GsN5034 - IA 77,900 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Office 2016 for the Mac

I understand that this version is no longer supported. However, my Mac was recently repaired and all non-Apple applications were deleted. I own this application and have the original product key. I also have the installer on my Mac. I must find a way to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-03T00:02:14.9866667+00:00
Dr Giora Hadar 0 Reputation points
accepted 2026-10-03T02:33:57.7366667+00:00
Dr Giora Hadar 0 Reputation points
3 answers One of the answers was accepted by the question author.

My banned account and microsoft excel.

I got banned for no reason and now i unbanned my self but for somereason microsoft excel is not allowing me in it keeps saying 'Please sign in again Please wait a few minutes and then sign in again to access your documents." it is really annoying.…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-02T03:30:53.3233333+00:00
Eeshan Gupta 5 Reputation points
accepted 2026-10-03T02:20:30.6766667+00:00
Eeshan Gupta 5 Reputation points
2 answers

Access to Microsoft Office apps

I cannot open my saved Excel and Word files with Office 365

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-03T01:00:36.07+00:00
Woody Dierberg 0 Reputation points
answered 2026-10-03T02:15:48.1066667+00:00
Manoel Barros 22,045 Reputation points Independent Advisor
3 answers

How can I delete these former employer signs in (Illuminology and Sunshine) ?

How can I delete these former employer signs in (Illuminology and Sunshine) ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-08T17:53:14.6366667+00:00
Anonymous
answered 2026-10-03T02:14:26.14+00:00
Adam Wood 0 Reputation points
2 answers

I'm not able to save a new PowerPoint presentation. The messages say not able to Copy or Save. Please help.

I'm not able to save a new PowerPoint presentation. The messages say not able to Copy or Save. I see several other people have posted the same issue over the past several years, but the problems continue to exist. What is the solution. I'm a 40-or so…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-10-02T20:05:59.4133333+00:00
Gary Griggs 0 Reputation points
answered 2026-10-03T02:07:17.24+00:00
Hendrix-V 19,470 Reputation points Microsoft External Staff Moderator
2 answers

How do I find the exact break down of what each item in my One drive is taking exactly how much space

Hi Team, I have a personal Microsoft 365 Family Membership, and have files stored in my one drive and for the past month i have been repeatedly getting the notification that my one drive is full but i am unable to find out exactly how much space each…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2025-10-06T19:31:56.9633333+00:00
Prithvi Kalyan 0 Reputation points
answered 2026-10-03T01:38:52.7666667+00:00
Bvg Bvg 0 Reputation points
1 answer

Can't delete large files from onedrive

Hi, I don't use my OneDrive or any other Microsoft products so I didn't renew my subscription. Following this I was exceeding my OneDrive storage quota. As a result of this I couldn't send or receive emails. I went to OneDrive to just delete everything…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-02T11:09:01.8433333+00:00
Johnhy 0 Reputation points
answered 2026-10-03T01:30:18.11+00:00
Jeronimo Fuerte 46,645 Reputation points Independent Advisor
1 answer

cannot open 2021 Office installed with old email address, MacBookPro, 2023

cannot open 2021 Office installed with old email address, MacBookPro, 2023

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-03T00:57:28.33+00:00
frje Echeverria 20 Reputation points
commented 2026-10-03T01:30:09.8366667+00:00
EmilyS726 269.8K Reputation points Independent Advisor
2 answers

mass restore of all files in OneDrive Recycle Bin?

Hello. I have A TON of files in my recycle bin. Is there a way to restore all files in one go? It appears only 101 files are shown at a time. I'm aware I can scroll down to make additional files show, but I'm finding that, when I do that, the restore…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-02T17:00:25.17+00:00
Kevin Balint 0 Reputation points
answered 2026-10-03T01:19:45.92+00:00
Jeronimo Fuerte 46,645 Reputation points Independent Advisor
2 answers

I seem to have 3 running subscriptions for nothing, that I would like to reduce to one

I seem to be paying for 2 or 3 subscriptions to Microsoft 365. I only need one and would like to cancel the right ones. I am having difficulty getting to the other subscriptions because I no longer use certain emails and no longer have the…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-29T21:16:54.65+00:00
Caroline Dimnik 0 Reputation points
commented 2026-10-03T01:16:10.4466667+00:00
Caroline Dimnik 0 Reputation points