498,184 questions with Microsoft 365 and Office-related tags

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4 answers

One drive access

how do i access my one drive on my desktop from my laptop

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-19T14:20:55.4833333+00:00
michael schulstad 0 Reputation points
edited an answer 2026-10-19T22:14:35.83+00:00
Craig Long 18,845 Reputation points
1 answer

Document recovery

Is there a way to sort the list of recovered documents by name or date last modified?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-19T22:10:55.5466667+00:00
Barry Major 0 Reputation points
answered 2026-10-19T22:11:30.45+00:00

AI answer

1 answer

Onedrive Download Issue

Onedrive auto sync has made a mess of our desktop and two laptops files. I have disconnected the devices, no auto sync now, and working to straighten this out getting files restored to where they belong. I am at the last folder for stored phone pictures…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-19T22:10:00.45+00:00
GD 0 Reputation points
answered 2026-10-19T22:10:56.0366667+00:00

AI answer

2 answers

How do I speak with a live agent. I'm getting no where with this AI support

How do I speak with a live agent. I'm getting no where with this AI support

Microsoft 365 and Office | Other
asked 2026-10-19T20:11:31.0366667+00:00
Nate Klink 0 Reputation points
answered 2026-10-19T22:08:21.7133333+00:00
Alexandr S 106.9K Reputation points Independent Advisor
2 answers

Microsoft 365 Business Standard – Sole administrator locked out after losing Authenticator access

Hello, I am the owner and sole administrator of a small company in Norway with an active Microsoft 365 Business Standard subscription, purchased directly from Microsoft. After replacing my Samsung S25 Ultra with a Samsung S26 Ultra, I lost access to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-17T16:16:57.19+00:00
Milivoje Neskovic 0 Reputation points
commented 2026-10-19T22:07:33.7566667+00:00
Milivoje Neskovic 0 Reputation points
1 answer

Unable to Create a Microsoft Support Ticket via Admin Portal

Hi Team, I tried to raise a support ticket with Microsoft through the admin portal, but there is no option to select Microsoft. It only shows Partner Support. Could you please advise how to create a support ticket directly with Microsoft? Thanks …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-19T22:02:25.76+00:00
Nusair 40 Reputation points
edited the question 2026-10-19T22:05:19.5233333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
0 answers

Authenticator is broken and neither SMS nor Call is working

My Authenticator is broken, but I still have access to my phone. However sign in page won't send SMS or Call with this error "Sorry, we're having trouble verifying your account. Please try again." What can I do to regain access to my paying…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-19T22:04:25.65+00:00
Andrei Chevenkov 0 Reputation points
0 answers

problemas para administrar licencias por volumen VLC

tengo problemas en administrar las licencias VLC, desde hace 1 mes no puedo ingresar a mi cuenta y doy recordar contraseña y no me permite, adquiri licencias por volumen y ya tengo mas de 10 años renovando estaba funcionando todo bien y dejo de ingresar,…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-10-19T22:03:59.49+00:00
Santiago Saco Buhytrón 0 Reputation points
5 answers One of the answers was accepted by the question author.

I have paid for a Microsoft 365 subscription... how do I contact a human by phone?

I've had a subscription to Microsoft 365 support for several years now........ I was so pleased that once upon a time, it only took moments to contact support for help whenever I needed it. I didn't mind paying the annual fee, and I appreciated the…

Microsoft 365 and Office | Other
asked 2025-08-14T10:12:20.28+00:00
Pauline Edwards 70 Reputation points
answered 2026-10-19T22:02:57.4833333+00:00
Brian Muench 0 Reputation points
1 answer

a file in excel that was on auto save cannot be loaded

an excel file --that has been opened and closed several times now has this message when i try to open it--Sorry, we couldn't open 'https://d.docs.live.net/A3969E9DB737258A/Medical 2026.xlsx.'

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-19T21:59:47.3566667+00:00
tom jobe 0 Reputation points
answered 2026-10-19T22:00:26.9+00:00

AI answer

2 answers

MS Publisher replacement

What is everyone else switching to as the light that is MS Publisher is fading away? Commentary: MS Publisher has been a go-to for desktop publishing and graphics design for decades. Now that MS has decided to ax it, saying that MS Word and PowerPoint…

Microsoft 365 and Office | Publisher | For home
asked 2026-08-10T21:33:56.2133333+00:00
Robin Daisley 0 Reputation points
commented 2026-10-19T21:57:54.12+00:00
Paul J. Tuzzolino 0 Reputation points
3 answers

what is the phone number so I can talk to a PERSON

I have a billing problem and I need to talk to a PERSON. What is the phone number

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-19T21:10:53.71+00:00
Mary Ann Thompson 0 Reputation points
answered 2026-10-19T21:55:36.4933333+00:00
Brian Muench 0 Reputation points
3 answers

Publisher alternative in 2026

It appears that the previous question was never answered by Microsoft. I upgraded to Office365 a year ago. This package that I entered into a contract with Microsoft to purchase included MS Publisher. Either Microsoft needs to keep Publisher alive, or…

Microsoft 365 and Office | Publisher | For home
asked 2026-03-14T22:03:37.9066667+00:00
James Burr 10 Reputation points
commented 2026-10-19T21:55:05.8633333+00:00
Paul J. Tuzzolino 0 Reputation points
2 answers

Photos in MS cloud issue

In Photos, why has it captured anything I have snipped or screenshot. I started deleting hundreds of items intervoven with actual photos and then realised it has been doing this since yr 2016. It is a real mess, what can i do to stop this and get rid of…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-19T20:37:18.7233333+00:00
RDK 0 Reputation points
edited an answer 2026-10-19T21:52:00.7933333+00:00
Craig Long 18,845 Reputation points
1 answer

Is there a way to permanently disable to prompt to turn off the legacy sharing feature in Excel, for all users?

I am currently trying to set up a shared spreadsheet for my department. Because we work with extremely sensitive and confidential data, we prefer to share files through our own server, rather than utilizing cloud services, so I want to utilize the legacy…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-19T21:49:48.7433333+00:00
Norman D 0 Reputation points
answered 2026-10-19T21:50:38.2833333+00:00

AI answer

1 answer

I can not create my business email.

I subscribed a domain name through my business account. I create any business email for the past 3 months now.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-19T21:01:16.3+00:00
Sarah Ihuoma Aguiyi 0 Reputation points
commented 2026-10-19T21:49:21.22+00:00
Sarah Ihuoma Aguiyi 0 Reputation points
1 answer

Windows 11 home, Access 97 32 bit, Epson LX-350 tipo de letra ha cambiado en impresión y en informe en Access

Microsoft Access 97 en Windows 11 Home: texto apiñado en pantalla y problemas de impresión con Epson LX-350 Solicito ayuda para diagnosticar un problema de representación de texto en una aplicación heredada de Microsoft Access 97, ejecutada en Windows 11…

Microsoft 365 and Office | Access | For business | Windows
asked 2026-10-19T18:56:46.13+00:00
Cesar Morales 0 Reputation points
edited an answer 2026-10-19T21:49:14.37+00:00
Jack-Bu 6,965 Reputation points Microsoft External Staff Moderator
5 answers

Using My Student Microsoft 365 Subscription with My Existing Account

Hi, I previously had a Microsoft 365 subscription linked to my Gmail address ([Moderator note: Personally Identifiable Information removed]@gmail.com). When the subscription expired, I purchased a new Microsoft 365 student subscription using my…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-10-19T16:12:24.35+00:00
Tansu Albaycan 0 Reputation points
edited a comment 2026-10-19T21:40:33.1+00:00
Hendrix 2,350 Reputation points Independent Advisor
1 answer

Subscription cancellation

I want to cancel my subscription but you are making it extremely difficult

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-19T21:36:12.6833333+00:00
Dan Faulkner 0 Reputation points
answered 2026-10-19T21:37:05.46+00:00

AI answer

2 answers

billed 3 times for family plan upgraded on October 17, 2026

You triple billed me 12.99 on October 17, 2026 when I upgraded to family plan. Can you delete 2 of the payments and I also just had paid my 9.99 for the month

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-19T20:58:16.68+00:00
Mary Ann Thompson 0 Reputation points
answered 2026-10-19T21:30:13.4433333+00:00
EmilyS726 274.2K Reputation points Independent Advisor