Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
361 questions
498,850 questions with Microsoft 365 and Office-related tags
1 answer
I reinstall MS office in my mac but it is not functioning
I purchased MS office 2021, Student version in 2023. Today I clicked on update tab in yellow bar shown in the word file. After that the word became non functioning. Read only is there but i can not do anything else
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked
2026-10-23T10:07:06.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 25%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sushma Manda
0
Reputation points
answered
2026-10-23T10:08:06.9633333+00:00
AI answer
2 answers
SharePoint Storage Upgrade Reflected, but Unable to Create Folders
We recently purchased additional Microsoft 365 storage, and the updated storage capacity is now reflected in SharePoint. However, despite the storage limit showing the increased capacity, we are still unable to create new folders in SharePoint. Could you…
Microsoft 365 and Office | SharePoint | For business | Other
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
2,490 questions
asked
2026-10-23T09:05:35.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Alya Husna
0
Reputation points
edited an answer
2026-10-23T10:07:12.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,500
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Microsoft 365 Admin
I represent a company that needs to have another account made admin of Microsoft 365 - the global admin is unavailable due to medical reasons. The company i represent has 2 owners, both with full rights to represent the company - how can i proceed to…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,830 questions
asked
2026-10-23T09:31:53.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 23%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Razvan Panes
0
Reputation points
accepted
2026-10-23T10:00:06.1+00:00
Razvan Panes
0
Reputation points
1 answer
SUBSCRIPTION HELP
NEED TO TALK WITH AGENT REGARDING SETTING UP 3 GAMES EACH FOR 2 PERESONS WITH RECURRING PAY. WHY DO I NEED A PARENT I AM 89 YEARS OLDS. Contacting M /S should be a lot easier than to keep going around in circles. it makes you want to leave and go…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,973 questions
asked
2026-10-22T23:53:22.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 42%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jim Mendoza
0
Reputation points
edited an answer
2026-10-23T09:54:28.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
29,485
Reputation points Microsoft External Staff
Moderator
2 answers
I am writing to request your assistance regarding my purchased Microsoft Office 2021 lifetime license, which I can no longer use as of October 23, 2026.
Dear Microsoft Support Team, I am writing to request your assistance regarding my purchased Microsoft Office 2021 lifetime license, which I can no longer use as of October 23, 2026. I purchased Microsoft Office 2021 with the understanding that it was a…
Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
294 questions
asked
2026-10-23T09:36:59.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 14.000000000000002%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JM
0
Reputation points
answered
2026-10-23T09:54:13.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
17,105
Reputation points
Volunteer Moderator
1 answer
I have a Microsoft 365 subscription, but I cannot activate Office on my new Mac. Word, Excel, and PowerPoint are installed, but they are in view-only mode. I have tried signing in and resetting the Office license, but nothing has worked. I need help ide
I have a Microsoft 365 subscription, but I cannot activate Office on my new Mac. Word, Excel, and PowerPoint are installed, but they are in view-only mode. I have tried signing in and resetting the Office license, but nothing has worked. I need help…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,895 questions
asked
2026-10-23T09:16:17.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 28.999999999999996%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mats Haeger
0
Reputation points
answered
2026-10-23T09:53:44.8066667+00:00
GsN5034 - IA
79,055
Reputation points
Independent Advisor
2 answers
getting too many unsolicited OTP emails
Since yesterday I am receiving too many unsolicited emails from microsoft with OTP. Should I be worried? The sender email address is: ******@accountprotection.microsoft.com Regards Dhiren
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,496 questions
asked
2026-10-23T09:15:56.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
D S
0
Reputation points
answered
2026-10-23T09:53:39.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,325
Reputation points
Independent Advisor
2 answers
how do i get cancel and get a refund for ibis paint
hihi so i had a small monthly plan that was around 4 dollars a month which was fine cool good for you, i tried getting back into my ibis paint but it said i needed a membership which yeah it does that lot so i ignored it went into plans and normally when…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,111 questions
asked
2026-10-20T04:45:29.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 73%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Cayla WILKINSON
0
Reputation points
answered
2026-10-23T09:48:39.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,825
Reputation points Microsoft External Staff
Moderator
2 answers
Am unable to find power pivot to reinstall it after it disapeared
Reference Support #7110531877: Power Pivot disappeared from my Ribbon while working on a project. I have tried 2-3 times all of the recommended actions and have done both the Quick and longer 365 Fixes. In all cases Power pivot is no longer showing as…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,420 questions
asked
2026-10-20T03:08:17.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 16%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Scott Wilkerson
0
Reputation points
edited an answer
2026-10-23T09:43:36.96+00:00
Thomas4-N
22,825
Reputation points Microsoft External Staff
Moderator
2 answers
continually receive this message when trying to save a Word document; " save failed due to out of memory or disk space".
I have plenty of space however, the message pops up whenever I attempt to save a Word document while working on my document. I have tried every possible suggestion mentioned online and in community groups. It is very frustrating as I am writing my…
Microsoft 365 and Office | Word | For education | Other
Microsoft 365 and Office | Word | For education | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
306 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 34%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
Equations Tab Not Working
Whenever I try to create examination papers, I usually use the equation features to type of equations. But since yesterday, whenever I try to print out my work or save it, it doesn't show the equations although the equations I have written before…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,289 questions
asked
2026-10-22T08:54:21.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 54%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Leo
0
Reputation points
commented
2026-10-23T09:40:33.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
2,700
Reputation points
Independent Advisor
3 answers
Locked out
I got a new computer today set up my account and I accidentally set it as a child now I can’t get into it every time I try to get in it’s like a loop going back-and-forth
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,540 questions
asked
2026-10-19T22:39:37.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Helene Thomas
0
Reputation points
answered
2026-10-23T09:38:10.4333333+00:00
Thomas4-N
22,825
Reputation points Microsoft External Staff
Moderator
4 answers
Excel activate microsoft 365 but I do not want that
I use an iMac. This morning, I used Excel as I do everyday. This morning, a pop-up appeared saying I needed to install Microsoft 365 but I do not want that. Word and Excel are both affected. I restarted the computer but the Word and Excel are still…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,846 questions
asked
2026-10-23T07:35:17.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 24%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
Tony Oliver
0
Reputation points
answered
2026-10-23T09:29:55.7466667+00:00
DaveM121
941.8K
Reputation points
Independent Advisor
5 answers
Office for Mac not allowing me to save. Cannot use
Office for Max 2021 not allowing me to save. Purchased in Aug 23. Will not allow me to log on to Microsoft account
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,734 questions
asked
2026-07-17T04:11:51.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 87%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Malcolm Grimmond
0
Reputation points
answered
2026-10-23T09:23:04.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 65%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Barbara Demick
0
Reputation points
0 answers
I have lost all my work on word documents
I have lost all of my work from around 12:20pm yesterday, I have autosave on and have never had any issues in saving my work before. I will attach the message below as to which came up when word crashed and all my documents vanished from the screen.
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,846 questions
asked
2026-10-23T09:22:52.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Courtney Lennon
0
Reputation points
asked
2026-10-23T09:22:52.2433333+00:00
Courtney Lennon
0
Reputation points
1 answer
Office Home & Student 2021 shows "No License Found" on new Mac after support ended
I have Office Home & Student 2021 (one-time purchase, added to my Microsoft account in 2022). I installed Office on a new MacBook using the "Download and install for Mac" option in my account. Word for Mac (version 16.114) shows…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,895 questions
asked
2026-10-19T12:50:53.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 54%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
ILHAM BINTANG
0
Reputation points
edited a comment
2026-10-23T09:20:56.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM7%3C/text%3E%3C/svg%3E)
MICHELLELAM-7758
0
Reputation points
0 answers
Locked out microsoft admin center for MS 365 (lost MFA)
I'm currently fully locked out from my account (lost my MS authenticator). I tried to call the support desk already for one week. Waited several times more than 2 hours, but no success. As far as I understood I need to contact the microsoft data…
Microsoft 365 and Office | Access | For business | Other
Microsoft 365 and Office | Access | For business | Other
A family of Microsoft relational database management systems designed for ease of use.
276 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 73%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
download office 2024
Why can't I download my purchase of Office 2024 March 27th?
Microsoft 365 and Office | Install, redeem, activate | For home | Android
Microsoft 365 and Office | Install, redeem, activate | For home | Android
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
148 questions
asked
2026-03-01T20:29:46.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 87%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jerome SCHOLLE
10
Reputation points
commented
2026-10-23T09:19:18.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 84%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
AYON DAS
0
Reputation points
2 answers
Sole Microsoft 365 admin locked out by MFA. Cannot generate authenticator code
Microsoft is requesting a TOTP (6-digit) code that no longer exists on my device. I am stuck in a circular dependency: Need MFA to reach Microsoft 365 Business Support. Need Microsoft 365 Business Support to reset MFA. I am the sole Global…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,830 questions
asked
2026-10-23T08:44:03.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 36%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Christopher Crowe
0
Reputation points
answered
2026-10-23T09:17:55.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
2,435
Reputation points Microsoft External Staff
Moderator
0 answers
Office Home & Student 2021 for Mac: "License not found" - entitlement found but activation service returns 0 keys
I own Office Home & Student 2021 (one-time purchase). It is listed under Services & subscriptions on my Microsoft account (since Dec 2022), and Microsoft support confirmed in chat (case 7110701480) that the license is valid, perpetual and has 0…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,895 questions
asked
2026-10-23T08:06:06.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 4%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Roman Akhmedzianov
0
Reputation points
commented
2026-10-23T09:07:49.3033333+00:00
Roman Akhmedzianov
0
Reputation points