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i am trying to make an excel workbook shareable with editing.

It is giving me an error that says server couldn't complete this action. Code:0x803d0005

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-06T14:14:44.0333333+00:00
Kevin Tyo 0 Reputation points
answered 2026-11-06T16:01:42.12+00:00
Fahim-Nz 175 Reputation points Independent Advisor
3 answers

I need LIVE SUPPORT!!

Your AI assistant isn't able to solve my problem. I need to speak to a live person

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T15:06:38.6866667+00:00
Cindy Murray-Desmaretz 0 Reputation points
commented 2026-11-06T15:59:47.3633333+00:00
Cindy Murray-Desmaretz 0 Reputation points
4 answers

OneDrive not working on Surface Pro9 Win 11

I have three Surface Pro 9 devices and cannot get OneDrive to work on any of them. OneDrive works fine on a Pro 8 and a Dell laptop using the same basic build processes. I get The information shown below in Event Viewer: Log Name: …

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-03T14:19:22.6233333+00:00
Peter Vallance 0 Reputation points
edited an answer 2026-11-06T15:52:45.5466667+00:00
Kamryn 0 Reputation points
2 answers

Unexpected billling

I pay for my Microsoft 365 for Mac in one annual payment in February each year of $132.22 (taxes included). However, I see on my Visa bill that I have a monthly payment of $16.09 (taxes included). I have no other subscriptions in Microsoft. Please…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T15:36:56.9+00:00
Carolin Browne 0 Reputation points
answered 2026-11-06T15:50:43.6466667+00:00
Carolin Browne 0 Reputation points
1 answer

New Domain name owner. Global Admin Request

I recently purchased the company, and the individual currently assigned as the Microsoft 365 Global Administrator is no longer employed by or affiliated with the business. As the new legal owner, I need to establish appropriate administrative control…

Microsoft 365 and Office | Other
asked 2026-11-06T15:41:48.5033333+00:00
James May 0 Reputation points
answered 2026-11-06T15:42:56.2266667+00:00

AI answer

0 answers

Please reset authenticator app

Hi I am getting extremely frustrated and irritated, I have recently switched phones and I removed the old device from my account ******@thebraguru.co.za, but now when I try and add my account on the authenticator app it just keeps telling me unable to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T15:03:24.2266667+00:00
Gordon Payne 0 Reputation points
edited the question 2026-11-06T15:42:32.17+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

Word Web App fails to open specific files for one user only, but works for other users and Desktop App

Hello, We are encountering a strange issue where a specific user cannot open certain Word files online via shared email links using the Word Web Application. Here are the key facts regarding the environment and behavior: File Status: The files are…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-04T16:32:46.36+00:00
Sandeep Boudh 0 Reputation points
commented 2026-11-06T15:42:01.8866667+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
2 answers

Missing files from OneDrive Documents on macOS following OneDrive reinstallation and an unexpected ~69,000-file deletion/movement notification.

The user experienced a low disk space issue on macOS, with approximately 800 GB reported under System Data. During troubleshooting, system/cache files were cleaned, and OneDrive was reinstalled because synchronization had been intermittent for over a…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-11-05T07:28:57.0533333+00:00
Bhagat, Akhil 0 Reputation points
commented 2026-11-06T15:39:41.91+00:00
Daniel-Vo 7,980 Reputation points Microsoft External Staff Moderator
0 answers

cancel an unauthorized Microsoft G recurring charge

How do I cancel an unauthorized Microsoft G recurring charge on my credit card?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-06T15:03:09.3833333+00:00
Manny Marcano 0 Reputation points
commented 2026-11-06T15:39:41.8966667+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
1 answer

I'm currently unemployed in WI

I was wondering if there are options for me to continue using Microsoft Word and/or extend the Premium free trial for another 6 months or more. I'm currently unemployed, and I would like to still utilize the work program to help me with projects to help…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T15:37:41.05+00:00
Kerrie Evert 0 Reputation points
answered 2026-11-06T15:38:34.3266667+00:00

AI answer

2 answers

Trying to drag down a sum if formula but keeping the same range

Hi, I am using the below formular. How can I make it so the "C1" drags down to C2, C3 etc without having to do it one by one?? Sorry if this is a silly question I just can't seem to manage it. I have a lot of different codes to use so would…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-11-04T15:41:55.7933333+00:00
Sarah Saleh 0 Reputation points
commented 2026-11-06T15:37:08.69+00:00
Sarah Saleh 0 Reputation points
2 answers

How to switch from individual to family subscription MS365 & Outlook/Hotmail

I have an individual MS365 plan including a hotmail/outlook email account I've been using for 30 years. I recently purchased a Family subscription after purchasing a new laptop for my husband to download MS Office on his computer, and need to merge my…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-11-05T18:40:47.63+00:00
Michelle Shuck 0 Reputation points
commented 2026-11-06T15:36:02+00:00
Michelle Shuck 0 Reputation points
0 answers

problems adding an outlook account to my new macbook

I have tried over the last few days to add an existing outlook account to my new Mac book air. There are no drop down menus which allow me to do this.Either via mail or via my outlook account.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-06T15:33:33.77+00:00
Jenny Wheeldon 0 Reputation points
2 answers

No Global Administrator left in tenant: previous IT provider deleted the only GA account. How do we recover admin access?

We're the new IT support provider for a small UK business. The previous IT company deleted the only Global Administrator account when they left. Nobody in the tenant now holds Global Administrator or Privileged Role Administrator. Current position: Two…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-06T11:02:44.9533333+00:00
Steve TM 0 Reputation points
edited an answer 2026-11-06T15:33:16.4233333+00:00
Alina Le 5,805 Reputation points Independent Advisor
1 answer

Microsoft update

I am trying to update my microsoft applications because when I open WORD I can not type anything as it says "to keep up-to-date with security updates, fixes and improvements, choose check for updates." I currently have Sequoia 15.8 operating…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-06T15:26:52.91+00:00
Molly 0 Reputation points
answered 2026-11-06T15:27:41.2933333+00:00

AI answer

2 answers

Trouble signing in on Mac laptop

I am having a problem signing into my Microsoft office 365 account on my Mac laptop computer

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-02-26T01:35:31.5466667+00:00
Michelle Evans 0 Reputation points
commented 2026-11-06T15:25:06.8+00:00
AussieK 25 Reputation points
2 answers

Notifications

I am attempting to log into my account however my authenticator app is not registering and allowing me to input my code for either of my Microsoft accounts. My work or school account. I am currently unable to get into my accounts due to this

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-28T13:50:57.6166667+00:00
Trisha Gaffney 0 Reputation points
edited a comment 2026-11-06T15:21:11.29+00:00
Alina Le 5,805 Reputation points Independent Advisor
2 answers

despite having subscription for 365 its showing as unlicenced and read only

just bought refurbished laptop with windows 11 i have subscription for 365 family which renewed in july, installed365and its showing as installed but not activated ,showing as unlicenced just saying please contact microsoft supprt. i cant access or…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-06T14:41:06.6133333+00:00
duncan campbell 0 Reputation points
answered 2026-11-06T15:20:46.49+00:00
DaveM121 946.1K Reputation points Independent Advisor
2 answers

unknown, recurring charge on credit card

There is a recurring payment for Xbox Game Pass being charged to my credit card. I checked my Micrsoft account but the payment is not in purchase history, there is an xbox profile attached to my microsoft account but the email address associated with the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T05:04:10.2266667+00:00
EMR Administration 0 Reputation points
edited the question 2026-11-06T15:15:44.87+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Power Automate

How do I get access to Power Automate? I have the Microsoft Office 365 but Power Automate does not appear to be included. I searched and tried to Add app but it does not display for me.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T14:56:01.0133333+00:00
Montallana Jeanette 0 Reputation points
accepted 2026-11-06T15:14:42.1966667+00:00
Montallana Jeanette 0 Reputation points