Miscellaneous topics that do not fit into specific categories.
482,196 questions with Microsoft 365 and Office-related tags
Best Microsoft-supported way to modify on-premises Active Directory from Power Automate cloud flows?
Hello, we use Power Apps and Power Automate cloud flows in a hybrid Microsoft environment. Our users and groups are primarily managed in an on-premises Active Directory and synchronized with Microsoft Entra ID. We now need several cloud flows and Power…
Microsoft 365 and Office | Other
Microsoft will not accept credit card
I am trying to activate my Microsoft 365 family and when i go in, it will not allow me to enter my credit card. I did call my bank and they verified there are no issues on the credit card side.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Problem related to adding a payment method
I got a free game pass with my laptop. To claim I tried to add my debit card as payment method. But it's showing me a error called "Your account isn't authorised or added". I'm a getting a OTP from bank but it isn't redirecting to the bank…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
0x0 Error After Mac Update July 14th, 2026
I’m unable to activate Word or Excel on my Mac. Every time I sign in, I receive: “Unknown Error. An unknown error has occurred. The error code is: 0x0.” My Microsoft 365 Personal subscription is active, and the same account works normally on a different…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Office 365 apps crashing periodically sin Monday the 29th June
We have alot of users reporting Office 365 apps are not responding and they have to end task and open again. This happens across Word, Excel, Powerpoint, and Outlook. This just started from Monday 29th June. We have tried Quick Repair, Online Repair,…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Settling Charge Back on Account
Hi— I’m in need of some help settling a chargeback on my account. A purchase I made was reversed and accounted as a chargeback on a game I play called The Finals. They’ve permanently suspended my account until the chargeback is settled. When I go to…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 E5 trial - can I use it with my personal email?
Hello, I am preparing for the SC-401 exam and would like to gain more hands-on experience with Purview. I have heard the MS365 E5 trial comes with a 90 days trial of Purview. My question is, can I sign up for the trial with my personal email or does it…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Not receiving codes on my authenticator app
I replaced my previous phone which had ms autenticator app which i always use to enter external client websites. I had two work email addresses which are linked together using the same passwords. I recently tried logging in using the second mail but it…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft authenticator app is not working on new i phone 17
i have a new i phone 17 and my Microsoft authenticator app is not working correctly and will not let me sign in to it. please reset it. Moved from: Microsoft Security | Microsoft Authenticator
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Lock out of 365 business on my mac and phone
help me get out of a loop with the authenticator app and the ability to sign in. I am the only global admin.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Authenticator
I am trying to help a friend login to his Microsoft account. He setup his account through GoDaddy and recently purchased a Microsoft 365 subscription through GoDaddy. He had his Microsoft account linked to the Authenticator app pre 365 subscription…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How do I set the default for Excel & Word files to open in the web version of Excel/Word?
At work we have subscriptions for Microsoft 365 Business Basic, so I want the default to be that Excel and Word files open on the Web. When opening those files, it kept trying to open them using the Excel or Word App, which is frustrating... so I finally…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Why does my M365 show "Upgrade Your Plan" in the ribbon?
Why does my M365 show "Upgrade Your Plan" in the ribbon? I have an active personal M365 subscription. I recently got a new laptop and installed M365 on it and signed in, but whenever I open office apps i.e. Excel, I get a message in the upper…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
error 0x0 while activating excell and power point_microsoft 365
I have an error while activate my excell and power point, i use mac and i use macOS Monterey 12.4
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Problems activating Microsoft 365 apps on new 24" iMac – they were activated, but now it's asking me to activate again but won't do it when I try
Hi. I have a new 24" iMac, and I use Microsoft 365 for Mac. I had already activated Outlook and Word, but today it asked me to activate them again, and when I tried to log in to Microsoft, it said 'An unknown error has occurred 0x0". I could…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How do I speak with a human regarding billing for MS 365 on two different accounts.?
My msn.com and outlook.com accounts are both billed for MS 365. I only recently discovered this and would like to speak with a human to resolve the issue. How do I find a person with whom I can talk.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 business admin locked out because MFA is not working. I am the only Global Administrator and need tenant admin recovery / MFA reset.
Microsoft 365 business admin locked out because MFA is not working. I am the only Global Administrator and need tenant admin recovery / MFA reset. my email is [Moderator note: personal info removed].com , please call me back on [Moderator note: personal…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I need a Form W-9 for Microsoft Corporation
I need a Form W-9 for Microsoft Corporation. It is a requirement for Accounts Payable at my company.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How do I connect with live agent?
Hi I need to connect with live agent so I can remove my subscription plan from my old account.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Family safety timer issues
As of recently the family safety has been failing to lock after the time limit ends. The warnings about it ending appear and you can send requests, however it fails to lock and goes on indefinetly. This does fix itself if I turn the computer off and then…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing