480,809 questions with Microsoft 365 and Office-related tags

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2 answers

cancel my office 365 free trial

How to cancel my free trial and auto renewal? I can't see the trail or the subscription in my account

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-26T20:49:48.14+00:00
Stefano Orlandi 0 Reputation points
commented 2026-07-07T05:35:18.17+00:00
Shiv Palliyil 0 Reputation points
0 answers

I have been hacked amd the hacker has checheng where the code emails are going and thay chnged the password but not the email

i got haked and the hacker changed the password and wjere the code emails are being sent to but tje email on the account is the same and i am still loged in on the microsoft store app on pc thos isent the haked account btw

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-07T05:26:46.5066667+00:00
conor O'donoghue 0 Reputation points
0 answers

unable to locate the right account for 365 subscription

Subscription Information Subscription: Microsoft 365 Personal Order Number: xxx Plan Price: USD 99.99 plus applicable taxes/1 year Renewal Date: xxx I am not able to find the e mail related to my subscription. this was emailed to my ******@gmail.com…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-07T05:25:15.08+00:00
Bo Ashna 0 Reputation points
1 answer

OneDrive upgrade not working - completely ruined years of work

Hello, I ran out of space and wanted to get rid of OneDrive as it was missing files whilst I was DJing, well they weren't 'always on this device' I found out. I upgraded to make sure everything was ok before leaving, but my upgrade isn't working on my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-06T20:57:02.0366667+00:00
FlymoSale 0 Reputation points
commented 2026-07-07T05:24:17.92+00:00
FlymoSale 0 Reputation points
1 answer

Cannot Log In to Microsoft 365 Account

Hello, I have an issue with my Microsoft 365 account. For the background, I have an expired M365 account that were not belong to me so I don't have the access anymore to that account. So, I am trying to log out this f-ing account and change it either to…

Microsoft 365 and Office | PowerPoint | For business | MacOS
asked 2026-07-07T04:04:52.23+00:00
Defghi 0 Reputation points
commented 2026-07-07T05:18:20.46+00:00
Defghi 0 Reputation points
1 answer

One personal drive

One personal drive I purchased my Microsoft 365 on July 2, order number| Order number 1760999607 for a total of 108.00 I downloaded all of the updates, but I have an error message on the One personal drive stating that I need to upgrade for more storage.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-07T03:12:41.1233333+00:00
lady always 0 Reputation points
edited an answer 2026-07-07T05:14:07.55+00:00
Gunasekar N 71,330 Reputation points Independent Advisor
1 answer

Microsoft authenticator

When I attempt to log in to Microsoft Authenticator it tells me to open the Authenticator app to verify.. despite being in the app. How can this be fixed

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-02T03:11:03.74+00:00
Rory Reiffel 0 Reputation points
edited an answer 2026-07-07T05:11:15.47+00:00
Alina Le 3,175 Reputation points Independent Advisor
0 answers

Microsoft 365 Family: I am in the Family group but I don't receive Microsoft 365 benefits

I'm hoping someone from Microsoft or someone who has experienced this issue can help, because I've already exhausted all the standard troubleshooting steps. Current situation: My wife has an active Microsoft 365 Family subscription. She invited me to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-07T04:58:15.18+00:00
BENJAMIN RAZO ESTRADA 0 Reputation points
1 answer

Double debit

i have been double charged for my MS 365. How and who do I contact for a refund?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-06T05:18:20.9+00:00
Aradhna Somaru 0 Reputation points
commented 2026-07-07T04:54:37.7633333+00:00
DaveM121 899.6K Reputation points Independent Advisor
2 answers

Word doesn't remember window size and location

The problem started after my old monitor died and I temporarily had to use a different one, and now I have bought a new monitor. I have tried all "normal" options I have found, Shift + Close, create a new normal.dotm, and the "remember…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-02-20T17:59:39.9833333+00:00
Jeroen Vossen 5 Reputation points
commented 2026-07-07T04:50:42.42+00:00
Tarek Okail 0 Reputation points
0 answers

Microsoft account acruve and uograded. one drive & gmail stays frozen

I paid for a Family Microsoft account and only used 7% of 1 T. My one drive and my Gmail account keeps giving a notification that its full. That files need to be deleted. I paid 1 year subscription. Used the same Gmail account on Google account, Gmail…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-07T04:39:38.16+00:00
Natasha Beaton 0 Reputation points
2 answers

Authenticator App & Calendar Meetings

I keep receiving notifications that someone is attempting to sign in other locations, when I try to unlock, it doesn't allow me, so I have to close the app and open again to open. When I open the app, it doesn't show the attempted sign in. I also have…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-07T02:50:54.4033333+00:00
Doris Roman 0 Reputation points
answered 2026-07-07T04:36:30.62+00:00
Killian N 1,645 Reputation points Independent Advisor
1 answer

rlidO15C2RServiceOutage

can't install office 24 - due - to rlidO15C2RServiceOutage

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-07-06T21:28:28.54+00:00
Tom Rayner 0 Reputation points
answered 2026-07-07T04:33:32.5533333+00:00
Norah-L 7,340 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft authenticater

How can do sync microsoft authenticater on my devices (iPhone and iPad) without add every account separately pls.

Microsoft 365 and Office | Subscription, account, billing | For business | iOS
asked 2026-07-05T09:49:12.18+00:00
edited an answer 2026-07-07T04:31:38.9033333+00:00
Hani-Ng 12,745 Reputation points Microsoft External Staff Moderator
2 answers

Non used sign-in attempt notification

If I get a sign in attempt notification via the authenticator app but it’s not me trying to log in, is it possible to see where the request came from and how concerned should I be?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-06T23:13:00.3966667+00:00
Ryan May 0 Reputation points
edited an answer 2026-07-07T04:31:37.09+00:00
Alina Le 3,175 Reputation points Independent Advisor
1 answer

help me to install microsort 2007 onto my new laptop. NO DISC DRIVE AVAILABLE

I want to install my microsoft 2007 onto my new laptop. laptop has NO DISC DRIVE

Microsoft 365 and Office | Other
asked 2026-07-06T19:35:05.23+00:00
terr overton 0 Reputation points
answered 2026-07-07T04:30:50.73+00:00
Xavier-D 9,545 Reputation points Microsoft External Staff Moderator
2 answers

Excel Web Password Protection and Editing Access Issue

I am facing an issue with Microsoft Excel for Web. I have a spreadsheet created and stored in SharePoint. The file is password protected. Even after entering the correct password multiple times, the file continues to remain protected and does not provide…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-07-06T05:48:28.0833333+00:00
Suraj Pasayat 0 Reputation points
commented 2026-07-07T04:28:18.5533333+00:00
Vivian-HT 17,705 Reputation points Microsoft External Staff Moderator
1 answer

Is there a list of certified Microsoft partners that can help migrate from GoDaddy

Hello, We are a small company in throws of new software transitions and we don't have the bandwidth to migrate (defederate) our 10+ office 365 accounts over from GoDaddy but need to do so to connect to some of the best features of that software. We…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-05T19:47:02.0966667+00:00
Elevated_Homes 0 Reputation points
commented 2026-07-07T04:27:09.0833333+00:00
Vivian-HT 17,705 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator Verification loop issue

I seem to be stuck in a loop of not being able to use my authenticator app the way it is designed to be used, when microsoft prompts me to utilize the app, I can't, and every thing I do to try and fix it leads me back to using the authenticator app to…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-06T18:31:58.1366667+00:00
Matt Long 0 Reputation points
edited the question 2026-07-07T04:20:45.0033333+00:00
Darren-Ng 11,940 Reputation points Microsoft External Staff Moderator
2 answers

How to export data from Microsoft Authenticator?

Is there a way to easily export data from Microsoft Authenticator? This would be of huge help!

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-06T12:21:24.77+00:00
Maya 0 Reputation points
edited the question 2026-07-07T04:16:13.2866667+00:00
Huy-K 13,375 Reputation points Microsoft External Staff Moderator