Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,996 questions
486,010 questions with Microsoft 365 and Office-related tags
0 answers
Account is disabled
Our account is disabled due to non payment. How to get extension of a few days for making the due payment. Is there a way to make partial payment now and get some extension for entire dues. Moved from Microsoft 365 and Office | Subscription, account,…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-05T03:28:07.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 22%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Manoj Baranwal
0
Reputation points
edited the question 2026-08-05T03:43:04.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
1,700
Reputation points Microsoft External Staff
Moderator
1 answer
I have lost 193 hours learning due your inability to provide early warning
that cannot be accessed after an email was replaced. I am Furios!!!
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,344 questions
asked 2026-08-05T03:18:25.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 39%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Pierre Wepener
0
Reputation points
answered 2026-08-05T03:41:48.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
400
Reputation points
Independent Advisor
0 answers
Microsoft365 applications are offline
on my iMac all my Microsoft365 applications are offline even though I had a successful login two hours ago
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,958 questions
asked 2026-08-05T03:38:14.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Michael Lampard
0
Reputation points
asked 2026-08-05T03:38:14.6833333+00:00
Michael Lampard
0
Reputation points
0 answers
Word Online deleted my text and version history is entirely blank
I've been working on a document for hours with a stable at-home wifi connection. I highlighted a line of text, moved it to a new paragraph, and the whole page went blank. My text deleted itself and could not be recovered by using the Undo button. I went…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,827 questions
asked 2026-08-05T03:32:51.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 36%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Ryan, Jenny
0
Reputation points
asked 2026-08-05T03:32:51.0566667+00:00
Ryan, Jenny
0
Reputation points
1 answer
Following up on a previous request for promo or discount on Microsoft 365/Copilot renewal
I'm writing you check the status of my previous request for a discount in Microsoft office 365 renewal premium
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,360 questions
asked 2026-08-05T03:27:46.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 90%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Philip Drapisch
0
Reputation points
answered 2026-08-05T03:28:22.5166667+00:00
Philip Drapisch
0
Reputation points
0 answers
Cannot edit Word Document
I transcribed a document using Word. Now when I attempt create a new line by pressing "enter" it opens up One Drive, It will not create a new line
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,492 questions
asked 2026-08-05T03:25:19.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 22%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Peter Bresler
20
Reputation points
asked 2026-08-05T03:25:19.8133333+00:00
Peter Bresler
20
Reputation points
1 answer
Office Home 2024 Mac: Installation
It appears I downloaded and installed the wrong version of the software. How do I activate Office Home 2024 Mac and NOT 365? I paid for Office Home 2024. I do not want 365? If you can't fix this I want a refund.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,562 questions
asked 2026-08-05T00:30:07.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 19%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Paul de Souza
0
Reputation points
answered 2026-08-05T03:22:08.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 9%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Becky G
0
Reputation points
1 answer
Charged double for Microsoft 365
I was charged twice for Microsoft 365, once on my bank card and once on my wife's card. I need to get this corrected. Both on 27 July 26. My bank card ending in 8969 and again on my wife's ending with 3997. My cell number is 6197922316 please give me a…
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
505 questions
asked 2026-08-05T02:44:02.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 22%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
sixto Martinez
0
Reputation points
answered 2026-08-05T03:17:58.23+00:00
EmilyS726
255.6K
Reputation points
Independent Advisor
4 answers
Can't sign in to my MS 365 subscription
Now when using Excel it won't let me save files. My email address is recognived but using Authenticator sent code, using text message sent code and using my password won't allow me to complete sign in.
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,635 questions
asked 2026-08-02T02:25:14.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Christopher Fry
0
Reputation points
commented 2026-08-05T03:17:28.13+00:00
Gunasekar N
73,850
Reputation points
Independent Advisor
1 answer
How can I switch my subscription to Microsoft?
I am a Global Administrator and Payment Administrator. Our Exchange Online Plan 2 subscription is linked to a third-party provider. The registration page displays a warning that the partner is no longer part of the Cloud Provider network and the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,996 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 46%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
1 answer
Unable to access Personal Vault in One Drive.
Unable to access personal vault in OneDrive. I have a mac machine and tyring to access using the Edge browsear.
Microsoft 365 and Office | OneDrive | Other | MacOS
Microsoft 365 and Office | OneDrive | Other | MacOS
A Microsoft file hosting and synchronization service.
257 questions
asked 2026-08-04T14:39:10.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 66%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kiran Minnasandram
0
Reputation points
edited an answer 2026-08-05T03:07:53.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
10,930
Reputation points Microsoft External Staff
Moderator
6 answers
How to fix text lines overlapping in Word
I have had line overlapping problems in every Word document I work on in recent weeks, getting worse. The overlapping lines appears as I scroll down the document. If I go through and enter a hard return on the line above the overlap, it disappears, but…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,492 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 72%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Office Apps (Excel, Outlook, Word, Power Point) closing abruptly
Good morning Everyone, I am experiencing a recurrent issue. While working with Excel, Outlook, Word, and PowerPoint, the apps are closing abruptly. I am working on OneDrive cloud all the time. I already did the Excel /Safe mode protocol, I reinstalled…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,744 questions
asked 2026-08-04T14:13:29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
GONZALEZ Rene TS.ca
0
Reputation points
answered 2026-08-05T03:01:36.85+00:00
Xavier-D
10,930
Reputation points Microsoft External Staff
Moderator
2 answers
*modules finding
where can I see how many modules i completed.where can I find them This question is related to the following Learning Module
Microsoft 365 and Office | Microsoft Viva | Viva Learning
Microsoft 365 and Office | Microsoft Viva | Viva Learning
A Microsoft Viva module that provides employees with formal and informal learning.
132 questions
asked 2026-08-05T02:15:32.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 8%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEY%3C/text%3E%3C/svg%3E)
E YESHWANTH GOUD
0
Reputation points
edited an answer 2026-08-05T03:01:07.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JeseminQH
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Everything works except Excel will not let me type anything in it
Ive tried everything, excel will not let me type anything in any cell. No beeps or sounds, just blank when I hit the key. I've reinstalled, checked all settings. New workbook is the same thing. All other microsoft apps work. Im on a mac laptop.…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,815 questions
asked 2026-08-04T17:50:05.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 89%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jennifer stegmann
0
Reputation points
accepted 2026-08-05T03:00:40.6133333+00:00
jennifer stegmann
0
Reputation points
1 answer
I am getting a 50001 code every time I try to open a word doc
"Getting 'Microsoft Visual Basic Unexpected Error 50001' every time I open any document in Word for Mac — persists after a full clean uninstall, removal of all cache/preference files, and reinstall. Confirmed Full Disk Access is granted. Running…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,642 questions
asked 2026-08-04T23:03:01.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 25%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cory Christensen
0
Reputation points
answered 2026-08-05T02:56:51.32+00:00
Bob Jones AKA CyberTaz MVP
436.9K
Reputation points
1 answer
Your organization doesn't allow external invitation due to Azure Active Directory B2B guest invite setting. Please contact your IT department for help and refer to "https://aka.ms/b2b-guestinvite".
I did all the trouble shooting tips and its still not working.
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,081 questions
asked 2026-08-04T23:09:07.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Arturo Ramos
0
Reputation points
edited an answer 2026-08-05T02:55:11.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
14,415
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Microsoft 365 Business sole administrator locked out due to loss of MFA (Authenticator) access
I am the sole global administrator for a Microsoft 365 Business tenant at a company. The problem: My only configured multi-factor authentication method is Microsoft Authenticator. I reinstalled the app on a new device (same phone number as before), but…
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
62 questions
1 answer
Editor not functioning in MS 365 Word app
The Editor function doesn't work in my brand-new, updated version of Microsoft 365 on my Macbook. It took much of the weekend to get the apps to even open (downloading, deleting them all, downloading a second time). Any idea why Editor won't run now?
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,642 questions
asked 2026-08-05T00:26:49.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 3%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
degIA
20
Reputation points
commented 2026-08-05T02:52:29.7166667+00:00
Jonathan Deives
78,265
Reputation points
Independent Advisor
0 answers
how to find a Microsoft Office subscription when I don't know the email address it is attached to
I have been subscribing to MS Office for years - but changed my email address a few years back. I want to cancel this subscription, but now I cannot cancel because I no longer have access to the email. I have just had to pay another year's subscription…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,958 questions
asked 2026-08-05T02:52:14.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 82%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Ltd Centraloz
0
Reputation points
asked 2026-08-05T02:52:14.5133333+00:00
Ltd Centraloz
0
Reputation points