475,557 questions with Microsoft 365 and Office-related tags

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2 answers

MS Access Subforms

I have an Access form that contains a sub form that contains a sub form (three forms - main, sub form, sub sub form). I can create a new record in the main form that resets the subform and the sub sub form with no problems. However, if I try to create…

Microsoft 365 and Office | Access | For business | Other
asked 2026-06-01T14:43:25.4566667+00:00
Gary L Alford 0 Reputation points
commented 2026-06-01T17:53:46.6666667+00:00
Gary L Alford 0 Reputation points
0 answers

How to fix error 7ita9 on all MS365 apps wont login Tryed removing authentication and reinstalling. Wont registrer device when trying never shows up in Entra

Trying to create outlook profile or logging into any 365 apps give me error code 7ita9 after password. Wont register laptop in Entra. Does not show in devices. Tried every fix on the web and no luck

Microsoft 365 and Office | Other
asked 2026-06-01T17:53:44.81+00:00
Phil See 0 Reputation points
2 answers

How to have outlook automatically empty the trash folder upon closing outlook program

I want Outlook program to automatically empty the trash folder whenever I close it. I attempted following the instructions given by opening the file dropdown but there was no option button to go farther in setting the program to empty the trash folder…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-01T17:38:02.06+00:00
Rev. Dr. Nathan Brown Jr 0 Reputation points
answered 2026-06-01T17:53:20.7233333+00:00
Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
1 answer

Microsoft 365 & Office Subscription and billing for home

I auto renewed my subscription on 8 April 2026 AUD179 and have received email from Microsoft on 2nd May 2026 stating that my subscription is set to continue for another 1 year. On 1st June 2026, we will charge AUD179.00 to your credit card. I have gone…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-31T22:07:10.41+00:00
Tim 0 Reputation points
commented 2026-06-01T17:49:17.9533333+00:00
John Jefferson Doyon 71,430 Reputation points Independent Advisor
1 answer

Sign In Error in Microsoft Word

Dear Sir/Madam, I have been having issues with my Word account. I needed to update my version of Word a few weeks ago, and it worked successfully. However, now, every time I open a Word document I have to sign in to my account, and it doesn't seem to…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-06-01T16:47:22.0166667+00:00
Johanna März 0 Reputation points
answered 2026-06-01T17:47:27.1366667+00:00
Hendrix-C 16,725 Reputation points Microsoft External Staff Moderator
2 answers

PowerPoint for MAC. Run-time error ’53’:

I have followed your instructions and instruction from YouTube, nothing fixes my problem. What next? Run-time error ’53’: File not found: /Library/Application Support/Adobe/MACPFM/MacPDFM.framework/Versions/A/MacPDFM

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-30T18:42:52.5+00:00
Michael Reyes 0 Reputation points
answered 2026-06-01T17:46:54.41+00:00
John Korchok 232.4K Reputation points Volunteer Moderator
1 answer

transfer mc project license

transfer ms project and ms visio single purchase licenses to new machine

Microsoft 365 and Office | Project | For home | Windows
asked 2026-05-31T17:10:52.2633333+00:00
Vincenzo LaVecchia 0 Reputation points
commented 2026-06-01T17:46:03.84+00:00
Alexis-NG 16,265 Reputation points Microsoft External Staff Moderator
0 answers

Refund Request for Microsoft 365 Copilot Subscription (Accidental Renewal via Google Play)

Dear Microsoft Support Team, ​I am writing to formally request a refund for my Microsoft 365 Copilot subscription, which was recently renewed automatically because I forgot to cancel the trial period. I am currently located in Vietnam, and the…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-06-01T17:45:29.75+00:00
Van Thinh 0 Reputation points
answered 2026-06-01T17:45:44.6333333+00:00

AI answer

0 answers

365 Subscription

Hello I keep receiving a renewal for 365. I have no idea what this is, I do have an annual subscription. But this one. Please help me cancel what ever it is. Thank you Richard Subscription Information Subscription: Microsoft 365 Basic Order Number:…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-01T17:45:05.35+00:00
Richard Hamaty 0 Reputation points
answered 2026-06-01T17:45:16.13+00:00

AI answer

2 answers

How do I get the old Remove Background tool back?

The new AI tool for removing backgrounds is unusable. There is no magenta selection options to pick and choose what part of an image to keep and what to get rid of. The AI is awful. How do we revert to the old tool on a Mac?

Microsoft 365 and Office | PowerPoint | For education | MacOS
asked 2026-05-25T06:47:34.9866667+00:00
Caruso, Elizabeth 0 Reputation points
commented 2026-06-01T17:44:40.4266667+00:00
John Korchok 232.4K Reputation points Volunteer Moderator
2 answers

I have ended up with two subscriptions

I have a laptop at home and a desktop at work. I was just charged $129 on my Amex card and see that I got charged $129 in September. I need to merge these so I'm only charged once per y ear

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-06-01T16:58:27.2366667+00:00
Ronald Mackie 0 Reputation points
answered 2026-06-01T17:39:56.15+00:00
paulr0511 45,225 Reputation points Independent Advisor
2 answers

Outlook Issue After Update

Hi, I need your advice and support regarding an issue that started after the Outlook update. Previously, I could copy a file with pictures from Excel and paste it directly into the body of an Outlook email without any problems. However, after the update,…

Microsoft 365 and Office | Other
asked 2026-06-01T16:41:33.72+00:00
Julius Calibo 5 Reputation points
answered 2026-06-01T17:36:55.4833333+00:00
IGYQ 19,280 Reputation points Independent Advisor
2 answers

I need to remove the child account restrictions.

I need help to remove the child account restrictions. Moved from Microsoft 365 and Office | Access | For home | Windows

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-26T06:59:52.0466667+00:00
JUMI CHOUDHURY 0 Reputation points
commented 2026-06-01T17:36:42.8466667+00:00
thomas caulfield 0 Reputation points
0 answers

how to cancel iPlannerPro

Hello, I am requesting assistance with canceling a third-party subscription (iPlanner Pro by iGlobe) that is being billed through my Microsoft account. This subscription is tied to my work/school account, and due to administrative restrictions, I do not…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-01T17:31:42.38+00:00
chris_tressel 0 Reputation points
answered 2026-06-01T17:32:02.2566667+00:00

AI answer

0 answers

can't activate my 365 on Mac

when I try to activate the downloaded apps I just get a skinny wheel

Microsoft 365 and Office | Other
asked 2026-06-01T17:18:05.5566667+00:00
Walt Harding 0 Reputation points
1 answer

Error loading Add-in Catalogs I Purchased on Excel (MacOS)

Hello, I purchased Tiller for Excel and for weeks it was working just fine. Now when I open my Excel document, there's a "Security Warning Linked Data Types have been disabled" (this is typical). I enable content normally and it works fine…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-06-01T16:21:27.32+00:00
nicholas goetz 0 Reputation points
commented 2026-06-01T17:16:03.33+00:00
EmilyS726 235.4K Reputation points Independent Advisor
1 answer

two, possibly three, microsoft accounts.

I Have two microsoft accounts, personal and family. I need help consolidating them and then adding my husband to the family account. Today, I tried to activate the personal because I wasn't sure I had a family subscription. The answer, yes I'm currently…

Microsoft 365 and Office | Other
asked 2026-06-01T17:15:06.31+00:00
india northrop 0 Reputation points
answered 2026-06-01T17:15:23.03+00:00

AI answer

1 answer

How do I stop OneNote app from automatically signing me OUT on android Samsung phone

I want to stay signed in to one note on my Android phone, I have to sign in every time I go to use

Microsoft 365 and Office | OneNote | Other | Android
asked 2026-06-01T17:12:53.4166667+00:00
MH 0 Reputation points
answered 2026-06-01T17:13:17.2566667+00:00

AI answer

1 answer

Charged twice for my subscription

Please tell me why I am still being charged a monthly subscription, which is taken from my bank account each month and today (1.6.26) a payment of £104.99 as well. I would be grateful if someone can get back to me and tell me why this is please. Thank…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-06-01T16:35:50.45+00:00
Tess Wilson 0 Reputation points
answered 2026-06-01T17:11:45.24+00:00
Gunasekar N 68,415 Reputation points Independent Advisor
1 answer

recover word doc unable to find it/recover it anywhere

Hello, I had been working on a Microsoft Word doc which had on AutoSave and remained open for several weeks, along with other Microsoft Word docs. I am assuming there was an update done over night and I am no longer able to find the specific document. I…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-06-01T16:57:11.2933333+00:00
Dr. Nathalie Velasco 0 Reputation points
edited the question 2026-06-01T17:10:30.8066667+00:00
Clover-L 20 Reputation points Microsoft External Staff Moderator