Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,531 questions
481,808 questions with Microsoft 365 and Office-related tags
1 answer
One of the answers was accepted by the question author.
I can't access word offline
If I'm on a plane for example, I get the activate prompt and I can't even save a copy of the document on my hard drive to work on it. After this happened on a long flight, I followed advice and cleared my login and License Data. Word stopped prompting…
Microsoft 365 and Office | Word | For home | MacOS
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 52%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
opening a new microsoft account however the challenge does not clear !!!
Hi How can I get around or through the microsoft challenge to create my new microsoft account? thanks... seems like am stuck in a loop. I tried going under stealth mode and cleared all cookies before.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,527 questions
asked 2026-07-13T11:59:13.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZR%3C/text%3E%3C/svg%3E)
Zahra Roberts
0
Reputation points
answered 2026-07-13T15:35:06.4+00:00
Gunasekar N
71,955
Reputation points
Independent Advisor
0 answers
Land line authentication
Have land line with my office 365 and it will not call with authentication code.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,356 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 50%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
3 answers
my subscription isnt reflecting after payment
I made payment for my Microsoft 365 byt my subscription isnt reflecting after payment
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,316 questions
asked 2026-07-12T19:28:10.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kunle Adebayo
0
Reputation points
commented 2026-07-13T15:34:29.5+00:00
EmilyS726
247.2K
Reputation points
Independent Advisor
0 answers
Billing Questions, 2 Different Payment Forms
Hello, I received an email that a certain card payment for Microsoft 365 personal subscription declined. When I go to my account to update, it has a different card payment on file and it is up to date. I may have two different subscriptions…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,040 questions
asked 2026-07-13T15:34:03.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 41%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Mora LPC
0
Reputation points
asked 2026-07-13T15:34:03.1066667+00:00
David Mora LPC
0
Reputation points
0 answers
Outlook.com alias ******@outlook.com not showing in "Manage how you sign in"
Dear Microsoft Support, I am writing regarding an issue with my Microsoft account that started in January 2026. Account details: Visible email: [******@hotmail.com] Primary email: [******@outlook.com] (this address still works and receives emails but…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,527 questions
asked 2026-07-13T15:32:24.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 1%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alejandro Mir
0
Reputation points
asked 2026-07-13T15:32:24.8566667+00:00
Alejandro Mir
0
Reputation points
3 answers
Microsoft Lists is not loading in the browser.
I have a personal Microsoft account. Microsoft Lists at lists.live.com fails before loading any lists and shows 'Sorry, something went wrong. This page is no longer available.' The issue occurs across browsers (Chrome and Edge) and in Incognito mode.…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,527 questions
asked 2026-07-12T22:44:55.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 96%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Marc McNaughton
0
Reputation points
answered 2026-07-13T15:32:21.0833333+00:00
Marc McNaughton
0
Reputation points
0 answers
Lost access to global administrator tenant
I own a business domain and I can access a licensed Microsoft 365 Business Standard user account, but I've lost access to the Global Administrator account for my tenant. There is no-one else in the company and I'm going round in circles trying to get…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,435 questions
asked 2026-07-13T14:09:45.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Miriam Rich
0
Reputation points
edited the question 2026-07-13T15:29:35.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
WORD WILL NO LONGER PRINT LEGAL ENVELOPES VIA AUTO SELECT FEEDER. IT ONLY PRINTS ON LETTER SIZE PAPER.
WORD WON'T PRINT LEGAL ENVELOPES VIA REAR AUTO SELECT SLOT ON MY ET-5800. I'VE SPENT THREE HOURS TRYING TO GET HELP.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,356 questions
asked 2026-07-13T14:31:20.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 25%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Margaret Kruse
0
Reputation points
answered 2026-07-13T15:28:25.0066667+00:00
Manoel Barros
19,960
Reputation points
Independent Advisor
2 answers
help change bars
I want to convert a word document to pdf and only show change bars in pdf. No comments just change bar. How?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,131 questions
asked 2026-07-13T11:53:20.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 69%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Easter, Timothy
0
Reputation points
commented 2026-07-13T15:26:52.3966667+00:00
Easter, Timothy
0
Reputation points
1 answer
Microsoft Word keeps crashing with "Word has run into an error" message
Hi Microsoft Support, I'm having an issue with Microsoft Word on my Windows PC. Every time I open Word, I get the following error: "We're sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,527 questions
asked 2026-07-13T14:49:45.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 94%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIO%3C/text%3E%3C/svg%3E)
Idara-obong Ekanem
0
Reputation points
answered 2026-07-13T15:23:18.5633333+00:00
Gunasekar N
71,955
Reputation points
Independent Advisor
1 answer
Excel Software Key reuse in less than 90 days
I moved my office products to a new computer that and explorer.exe issue and I cannot reset it. this is the second time on this computer in less than 45 days. I am going to reset it and move back to my old computer which was wiped clean. I would like…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,933 questions
asked 2026-07-13T14:03:57.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dan Fouratt
0
Reputation points
answered 2026-07-13T15:21:20.42+00:00
EmilyS726
247.2K
Reputation points
Independent Advisor
1 answer
Nothing happens when creating a notebook
It allows you to press Add a new section. And gives you the box for the title and when you click create, it doesn't do anything, no new sections are added and you can not add anything to any existing notes. The storage is at 8% so isn't that and I can…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,924 questions
asked 2026-07-13T12:46:10.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 44%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Bailey Family
0
Reputation points
commented 2026-07-13T15:21:19.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
78,465
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Why can't I select my text to copy, paste, bold, etc?
Hello, For some reason Word on my Mac will no longer let me use my cursor to slide over text to highlight. It will only let me double click on a few words to highlight but when writing long papers that need to be formatted correctly, this is causing me a…
Microsoft 365 and Office | Word | For business | MacOS
Microsoft 365 and Office | Word | For business | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,757 questions
asked 2026-07-11T07:53:38.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 57.99999999999999%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Erin Nesmith
20
Reputation points
commented 2026-07-13T15:20:01.3766667+00:00
Bob Jones AKA CyberTaz MVP
436.6K
Reputation points
3 answers
I tried to upgrade to Microsoft 365 Premium but got the following error message: Change your region or add another way to pay
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,316 questions
asked 2026-07-12T21:47:50.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 79%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Meni porat
0
Reputation points MVP
commented 2026-07-13T15:19:20.5133333+00:00
EmilyS726
247.2K
Reputation points
Independent Advisor
0 answers
Cannot access my Microsoft 365 Business tenant
I cannot access the Microsoft business account because the personal Microsoft account used to create the tenant. The tenant SatrapDesign.onmicrosoft.com has no admin. The reset admin link does not work. Please reset the admin or cancel the subscription…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,435 questions
asked 2026-07-13T15:17:45.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 96%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Amir Hajnoroozi
0
Reputation points
asked 2026-07-13T15:17:45.6333333+00:00
Amir Hajnoroozi
0
Reputation points
2 answers
Tenant Lockout
Hi folks, I'm really struggling with this one. I set up a tenant with federated login to Google Workspace for our domain. My email is a part of that federated bucket, but it was always a pure Microsoft account and it never had me go through the federated…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,822 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 25%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Unable to Continue Existing Microsoft Support Case #7105609987 – Chat AUTH SETUP ERROR
Hello, I already have an open Microsoft Support case (#7105609987). My original Microsoft account appears to have been compromised and I lost access to it after the recovery information was changed without my authorization. The account contained the…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,014 questions
asked 2026-07-13T13:58:52.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rishi charan
0
Reputation points
commented 2026-07-13T15:11:07.08+00:00
Rishi charan
0
Reputation points
0 answers
unrecognized monthly charge
I am being charged 6.73 each month for a microsoft service that I don't recognize. I want to know what this charge is for and when I initially signed up for it?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,543 questions
asked 2026-07-13T15:09:29.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 23%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Todd Vineyard
0
Reputation points
asked 2026-07-13T15:09:29.1733333+00:00
Todd Vineyard
0
Reputation points
1 answer
Domain attached to the old tenant
Hello, I am trying to add my domain [Moderator note: Personally Identifiable Information removed] to my new Microsoft 365 account. However, I am getting an error stating it is already tied to an old tenant organization: [Moderator note: Personally…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,596 questions
asked 2026-07-09T17:45:40.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 67%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alexis Bautista
0
Reputation points
commented 2026-07-13T15:02:08.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lia V
7,620
Reputation points Microsoft External Staff
Moderator