Microsoft 365 and Office | Subscription, account, billing | For business | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
63 questions
486,875 questions with Microsoft 365 and Office-related tags
0 answers
Microsoft 365 Business Single Admin Blocked by Loss of Access to MFA (Authenticator)
I'm the only global admin of a Microsoft 365 Business tenant for an enterprise. The problem: My only multi-factor authentication method configured is Microsoft Authenticator. I reinstalled the app on a new device (same phone number as before), but now: …
Microsoft 365 and Office | Subscription, account, billing | For business | iOS
asked 2026-08-10T06:15:27.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Brown Oliver
0
Reputation points
asked 2026-08-10T06:15:27.9833333+00:00
Brown Oliver
0
Reputation points
2 answers
Basic Excel problems
I am facing problems in excel, support team said to be in touch with the community. When I am entering formula, it's auto populating into cells below and not able to stop that from even after unchecking relevant boxes in the options menu.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,690 questions
asked 2026-08-10T06:10:18.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 57.99999999999999%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sanju Muraleedharan
0
Reputation points
answered 2026-08-10T06:13:46.75+00:00
Sanju Muraleedharan
0
Reputation points
1 answer
Urgent help with removing hacked account from Azure/Microsoft
I am facing a serious issue with a personal email account (Hotmail) that was hacked. This account was somehow linked to an organization in Azure without my consent, and now I am blocked from deleting it because it says I need to leave the organization. I…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,432 questions
asked 2026-08-07T03:56:33.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited an answer 2026-08-10T06:12:49.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
7,850
Reputation points Microsoft External Staff
Moderator
0 answers
Regarding voucher claim
I actually got a voucher for Microsoft PL-300 Power BI Data Analyst which was issues on 17th March 2026, but I couldn't able to attempt the exam due to technical laptop issues, I want to re-appear for exam or re-attempt it. Pls guide me through the…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,346 questions
asked 2026-08-10T06:12:22.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Musaramthota, Sai Roshan
0
Reputation points
asked 2026-08-10T06:12:22.02+00:00
Musaramthota, Sai Roshan
0
Reputation points
2 answers
Product key
I need my product key. Can you simply obtain that or email me with the number
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,653 questions
asked 2026-08-04T04:08:23.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 52%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tim Rintoul
0
Reputation points
commented 2026-08-10T06:11:50.3933333+00:00
Ian-T
7,850
Reputation points Microsoft External Staff
Moderator
3 answers
my office 365 personal service quit working
Today (February 7, 2026) when I clicked on Microsoft Word in order to open an existing document, I received an error message; same thing when I clicked to open an existing Excel document. First error message WINWORD.EXE - Bad Image C:\Program…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,526 questions
asked 2026-02-07T18:33:33.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 52%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Regina Gregory
5
Reputation points
commented 2026-08-10T06:11:28.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 5%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKU%3C/text%3E%3C/svg%3E)
Kimberly Uy
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Request for confirmation of product entitlements and reinstallation rights (Office LTSC Standard 2024 / Visual Studio Professional 2026)
Dear Microsoft Support / Licensing Team, I would like to request your assistance to clarify my Microsoft product entitlements and licensing rights, as the information shown in my account does not match what I was informed at the time of purchase. When I…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,635 questions
asked 2026-08-07T02:13:50.36+00:00
Nguyễn Văn Âu (GP9.AuNV)
25
Reputation points
commented 2026-08-10T06:11:16.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
14,690
Reputation points Microsoft External Staff
Moderator
1 answer
How can I programmatically access Outlook Newsletter content stored in SharePoint Embedded?
We are using Outlook Newsletters and would like to automate ingestion of newsletter content into SharePoint/Copilot Studio. We discovered newsletter editions are stored in SharePoint Embedded and the Outlook web client retrieves newsletter sections and…
Microsoft 365 and Office | SharePoint | Development
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
4,238 questions
asked 2026-08-10T05:47:26.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 51%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kriti Sharma (Capgemini US LLC)
0
Reputation points Microsoft External Staff
answered 2026-08-10T06:10:32.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Ana Le
1,890
Reputation points
Independent Advisor
1 answer
Family Microsoft Whiteboard to Business Microsoft Account
I am unable to migrate my Family Microsoft Whiteboard cards to my new Business Microsoft Whiteboard account.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,803 questions
asked 2026-08-06T07:10:27.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 70%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Raja Karmakar
0
Reputation points
commented 2026-08-10T06:09:57.8766667+00:00
Ian-T
7,850
Reputation points Microsoft External Staff
Moderator
2 answers
Automated multi-entity roll-up of management results across all FMN Group legal entities and Business Units.
Automated multi-entity roll-up of management results across all FMN Group legal entities and Business Units. The Acceptance criteria would be that the System consolidates up to [N] legal entities in a single run. Consolidation perimeter configurable.…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,830 questions
asked 2026-08-07T15:29:53.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENO%3C/text%3E%3C/svg%3E)
Noruwa O. Izevbaye
0
Reputation points
commented 2026-08-10T06:09:46.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
165
Reputation points
Independent Advisor
2 answers
I CANT OPEN MY WORD AND EXCEL SHEET?
Please be note that I can't open my word and excel format in the laptop
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,690 questions
asked 2026-08-10T05:32:09.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 16%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
satheesh kumar
0
Reputation points
answered 2026-08-10T06:09:04.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
44,695
Reputation points
Independent Advisor
1 answer
unable to sign in and activate Excel
I had excel on computer and it worked fine. Somehow I got logged out and it showed me to activate it but i already have account and pay for it. I tried loggin in and this is what I get. I cant get passed this. I already checked account via the internet…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,610 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
1 answer
Sharepoint Designer 2013 is not available for download from microsoft
Hi Team, i am trying to download Microsoft SharePoint Designer 2013 from Microsoft it is coming 404 page not found. even i am unable to download it from legacy software. I need it for urgent External content type creation on SharePoint 2019 Server.…
Microsoft 365 and Office | SharePoint Server | Development
Microsoft 365 and Office | SharePoint Server | Development
The process of building custom solutions for SharePoint Server.
1,741 questions
asked 2026-08-10T03:30:46.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Suresh Manvel Alphonso
0
Reputation points
edited the question 2026-08-10T06:06:50.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Doris V
1,700
Reputation points Microsoft External Staff
Moderator
3 answers
can not install Office Home & Business 2019 for Mac
I have purchased in the past Office Home & Business 2019 for Mac. I used to log into my account and download from the link there. I am trying but it keeps downloading office 365 instead. I have tried everything I can uninstalled all traces of office…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,610 questions
asked 2026-05-13T22:34:55.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 43%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
T Mcuku
0
Reputation points
answered 2026-08-10T06:05:07.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 79%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Surya Manthripragada
0
Reputation points
0 answers
account block, i need make a payment as well is , emergency.
I need to make my payment so I can have my email back. There for management. my account is block, i need it so you guys can unblock the domain
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,803 questions
asked 2026-08-10T04:18:51.5233333+00:00
RicardoMariles-6438
0
Reputation points
commented 2026-08-10T05:58:33.16+00:00
Jade Ng
14,690
Reputation points Microsoft External Staff
Moderator
2 answers
how to transfer my onedrive personal files to my mac
i use macbook air and my files keep shifting. I use safari and google. I dont want my personal onedrive files in microsoft edge
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,199 questions
asked 2026-08-10T04:22:49.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 74%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
grace crear
0
Reputation points
answered 2026-08-10T05:57:36.6866667+00:00
Gunasekar N
74,365
Reputation points
Independent Advisor
0 answers
I have Office home and business installed and I have purchased it. I am unable to download and install it on my Mac, It keeps asking me to purchase an office 365 membership.
I have Office home and business installed and I have purchased it. I am unable to download and install it on my Mac, It keeps asking me to purchase an office 365 membership. When I try to download from the subscriptions tab, it says office 2019, but when…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,610 questions
asked 2026-08-10T05:55:58.33+00:00
Surya Manthripragada
0
Reputation points
asked 2026-08-10T05:55:58.33+00:00
Surya Manthripragada
0
Reputation points
2 answers
Educational Microsoft 365 License Scheduled for Deactivation
Hello, I recently received a notification in Microsoft Excel stating that my educational license will soon be deactivated. However, I am still actively enrolled in a master’s degree program at the UOC and require continued access to Microsoft 365…
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
224 questions
asked 2026-08-10T03:01:53.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 52%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ava Bell
0
Reputation points
answered 2026-08-10T05:43:45.3066667+00:00
Vincent Choy
11,240
Reputation points
Volunteer Moderator
1 answer
How to fix highlighting issue in Word documents
I can't highlight or select text with my touchpad in all of my word documents and it only works if i use shift + click but even then it only selects individual words. I can still edit my documents and i've restarted my laptop which led to it working…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,208 questions
asked 2026-08-06T18:07:00.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 63%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Nilakshi
0
Reputation points
commented 2026-08-10T05:36:58.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
400
Reputation points
Independent Advisor
1 answer
Help me recover the administrator account after a system update.
Help me recover the administrator account after a system update. I cannot log back into my account and don't know what to do, I am the only administrator, so please help me restore access.
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,193 questions
asked 2026-08-10T04:10:00.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Walker Leo
0
Reputation points
edited an answer 2026-08-10T05:35:22.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
895
Reputation points
Independent Advisor