492,547 questions with Microsoft 365 and Office-related tags

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How to set up nested IF formulas in Excel for Express Entry CRS score calculation?

Hi all, I am building an Excel spreadsheet to track and simulate my Canadian Express Entry CRS score based on different IELTS retake results and work experience thresholds. I am struggling with the formula logic for Skill Transferability. Specifically, I…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-13T06:20:19.3633333+00:00
zafar iqbal 0 Reputation points
2 answers

MS office 2016 standard( copy and paste issue with Shortcut key)

Hi support team, mujhe aap ki help chahiye mere MS office 2016 hai or excel m jab ctrl C and Ctrl V karte hai to nhi ho raha hai, jab ki word file or notepad par or baki sab jagha ho raha hai. sirf excel m problam aa rahai hai. kiyu

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-10T06:13:25.5966667+00:00
Reenkal Sharma 0 Reputation points
commented 2026-09-13T06:18:47.91+00:00
Kai-H 26,385 Reputation points Microsoft External Staff Moderator
1 answer

Stuck in old Microsoft 365 family group, residual backend binding

My Microsoft account has lingering backend binding tied to an old Microsoft 365 family license. I’ve already tried changing my birthday and all self-service operations, but the family page remains stuck and I cannot leave the family group. This is…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

294 questions
asked 2026-09-12T14:26:42.8166667+00:00
z z 0 Reputation points
edited the question 2026-09-13T06:15:38.02+00:00
z z 0 Reputation points
3 answers One of the answers was accepted by the question author.

Is this a genuine Microsoft Product?

Hello I'm looking to buy MS Office with lifetime access, and this particular item on Amazon gives away the 2021 Professional version for very little compared to what's advertised on microsoft store. I'm worried that it might not be genuine. …

Microsoft 365 and Office | Other
asked 2026-08-31T16:18:24.63+00:00
RT-7367 20 Reputation points
answered 2026-09-13T06:14:51.44+00:00
zafar iqbal 0 Reputation points
2 answers

I am unable to add a new phone number or change my existing number

I logged in to my Microsoft account. I wanted to change my phone number, But not able to change as I can not add a new number before removing the existing number.

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-09-13T05:37:03.4333333+00:00
Venkatesan M 0 Reputation points
answered 2026-09-13T06:12:44.38+00:00
DaveM121 929.7K Reputation points Independent Advisor
1 answer

Office Vanished

I own an HP laptop with MS Office Home and Student 2019 perpetual license, pre-installed. I have been using it to create, edit and save files since 2020. Now it has disappeared from the one account I have ever used for Microsoft office. It is no longer…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-13T05:53:35.5333333+00:00
RT-7367 20 Reputation points
answered 2026-09-13T06:06:52.53+00:00
zafar iqbal 0 Reputation points
1 answer

No access to Network

This email is from Microsoft Support in regard to your ticket number: (PII Removed). I've heard nothing regarding this ticket.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-13T05:25:47.4466667+00:00
Les Cooley 0 Reputation points
edited the question 2026-09-13T06:01:24.1366667+00:00
DaveM121 (2) 16,385 Reputation points Volunteer Moderator
1 answer

Charged for a package I did not subscribe to

Last month (4 August 2026), I subscribed to Microsoft 365 Personal (US$ 8.49 per month). Only to see a deduction from my Visa card on 29 August 2026, charged for the Microsoft 365 Family yearly fee of US$ 104.99. I have cancelled the Microsoft 365 Family…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-09-12T06:08:52.9933333+00:00
Raina Hatutala 0 Reputation points
commented 2026-09-13T05:26:41.34+00:00
DaveM121 929.7K Reputation points Independent Advisor
1 answer

My MS Word has worked fine until a few days ago, but suddenly it has decided Microsoft 365 needs to be activated and stopped working. Any idea why this happened and how to fix it? Many thanks.

My MS Word is currently on Read-Only mode and contents cannot be copied and transferred to other applications.

Microsoft 365 and Office | Word | For home | Other
asked 2026-09-13T03:30:05.0766667+00:00
Joyce Lee 0 Reputation points
edited the question 2026-09-13T05:26:17.5833333+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
6 answers

Ctrl+C and Ctrl+V Not Working in Excel After Updating to Office 2021 Version 2108 (Build 14334.20906)

Hello Team, We have identified an issue in Microsoft Excel after upgrading Microsoft Office 2021 to Version 2108 (Build 14334.20906), released on September 8, 2026. Issue Details Ctrl + C / Ctrl + V (Copy-Paste) is not working properly in Excel. …

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-09T15:37:54.1366667+00:00
Vijay Kumar4 35 Reputation points
commented 2026-09-13T05:13:55.98+00:00
Wayne Burrows 0 Reputation points
1 answer

How to embed a browser window in powerpoint

How to embed a browser window in powerpoint

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-05-17T14:04:43.48+00:00
Daffertshofer, Martin 0 Reputation points
answered 2026-09-13T05:13:24.91+00:00
Chris 0 Reputation points
2 answers

How to fix PPT failing to function

I recently Inserted SSD chip from which windows is currently booting on. My PPT is failing to function properly. what would you have me do

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-09-13T04:17:04.6066667+00:00
Mutinta Muchaile 0 Reputation points
answered 2026-09-13T05:07:05.39+00:00
DaveM121 929.7K Reputation points Independent Advisor
1 answer

how to embed website in powerpoint 365

microsoft removed the webviewer addon and now i cant find any other way to embed a website into my presentation

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-01-30T14:38:27.68+00:00
Plawan Soonthornsuk 40 Reputation points
answered 2026-09-13T05:04:19.1633333+00:00
Chris 0 Reputation points
6 answers

Android OneNote app in offline mode, Sign In yields "Something went wrong. [9hehw]" message

Android OneNote application version 16.0.20326.20108 Microsoft Family 365 subscription Samsung S24 Ultra, Android 16. The phone is connecting fine with the internet. I've got a good data connection and am on wifi. As often happens, when I run the Android…

Microsoft 365 and Office | OneNote | Other | Android
asked 2026-08-27T14:19:41.1233333+00:00
Mark Messinger 145 Reputation points
edited a comment 2026-09-13T04:58:12.1566667+00:00
Chloe-V 12,700 Reputation points Microsoft External Staff Moderator
0 answers

How to transfer data from some columns to rows while keeping other columns unchanged?

I have data in columns A to F, in which A to C column is the general information of batches of data, D, E & F are data of different columns. I want to make it from row to 3 rows, first row: A+B+C+ 1st combination (i.e.D), 2nd row: A+B+C+2nd (ie info…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-13T04:46:12.8066667+00:00
Candy Ip 0 Reputation points
0 answers

Stuck on "You don't currently qualify for a sandbox subscription" for 3+ days, profile complete, GitHub linked

I joined the Microsoft 365 Developer Program and my dashboard shows "Thank you for joining. You don't currently qualify for a Microsoft 365 Developer Program sandbox subscription." This has persisted for 3+ days with no change. My profile is…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-13T04:43:05.68+00:00
Joshua Thompson 0 Reputation points
1 answer

My ex is the organizer of my Microsoft account I need control.

I understand from a previous question that apparently the only solution is to buy a second subscription which is wild since I purchased through an annual plan, however, I don't understand how I am supposed to transfer mine and my children accounts to the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-12T18:50:41.4533333+00:00
HH 0 Reputation points
edited an answer 2026-09-13T04:24:00.5133333+00:00
Chloe-V 12,700 Reputation points Microsoft External Staff Moderator
2 answers

Wrap Text choice in Excel leaves blank space at the bottom, making the report look flawed.

When I choose the Wrap Text option in Excel, it leaves blank lines at the bottom that appear on the spreadsheet. This makes the report look flawed. It only happens in one or two of seven worksheets. I have tried everything. What am I missing?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T22:20:03.95+00:00
Kioren Moss 0 Reputation points
answered 2026-09-13T04:20:35.1566667+00:00
Ian-T 11,215 Reputation points Microsoft External Staff Moderator
2 answers

Nothing works

Cannot open any documents that use Adobe programs, Word, AutoCad or anything that goes to OneDrive, which is everything. These are legal documents, I've spent hours on the phone with Adobe, and with my tech and they both point to OneDrive Can't even…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-13T03:21:40.2933333+00:00
Barbara Feldman Interiors 0 Reputation points
edited an answer 2026-09-13T04:18:39.24+00:00
Kien 1,060 Reputation points Independent Advisor
1 answer

didnt get a refund option after Cancelling my Subscription

okay so for some reason i was charged like 35$ for something i didnt even pay for in the first place so i canceled it like everyone would now i expected like gamepass that it would ask me if i wanna refund it or keep it but nope it just canceled it and…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-12T22:01:29.84+00:00
yeah 0 Reputation points
answered 2026-09-13T04:13:34.13+00:00
Ian-T 11,215 Reputation points Microsoft External Staff Moderator