Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,316 questions
485,449 questions with Microsoft 365 and Office-related tags
1 answer
One of the answers was accepted by the question author.
Refund Request for Unwanted Additional Microsoft 365 Personal Subscription
Hello Microsoft Support, I am requesting a refund for an unwanted additional 12-month Microsoft 365 Personal subscription. On 25/07/2026, I purchased a Microsoft 365 Personal subscription through Harvey Norman, with payment made using Afterpay. However,…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-01T11:42:51.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roselyn Martin
20
Reputation points
accepted 2026-08-02T01:12:46.15+00:00
Roselyn Martin
20
Reputation points
0 answers
How do I change my phone number?
How do I change my phone number and my credit card information?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,615 questions
asked 2026-08-02T01:06:10.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 94%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Patty Traeger
0
Reputation points
asked 2026-08-02T01:06:10.9833333+00:00
Patty Traeger
0
Reputation points
0 answers
Hawo I can create new form on the app?
Greeting Team ,, I trying to create new form on The App but i couldn't find it easily.
Microsoft 365 and Office | Microsoft Forms | Other
Microsoft 365 and Office | Microsoft Forms | Other
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,034 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 47%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
1 answer
I lost word files that I worked on yesterday. Looked everywhere. Help
Lost Word documents that I worked on yesterday. How do I find them.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,473 questions
asked 2026-08-01T21:46:50.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
XYZ
0
Reputation points
answered 2026-08-02T00:58:12.02+00:00
Suzanne S Barnhill
278.5K
Reputation points MVP
Volunteer Moderator
0 answers
Cannot login when onenote web clipper ask to enter my Microsoft account
Cannot login when onenote web clipper ask to enter my Microsoft account When i try login a page open with the advises below. Solution? Reasons? "Server Error in '/siteapi' Application. Runtime Error Description: An application error occurred on the…
Microsoft 365 and Office | OneNote | Other | Other
Microsoft 365 and Office | OneNote | Other | Other
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
146 questions
asked 2026-08-02T00:55:14.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 81%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Rita Gomes
0
Reputation points
asked 2026-08-02T00:55:14.3966667+00:00
Rita Gomes
0
Reputation points
1 answer
Word 365 issue
How can I recover a deleted Word document? I am running WIN 365 on a PC
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,819 questions
asked 2026-08-02T00:19:05.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 39%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Theodore Von Sydow
0
Reputation points
answered 2026-08-02T00:54:44.1666667+00:00
EmilyS726
254K
Reputation points
Independent Advisor
0 answers
Excel Formula copied, when pasted to 365 excel gives "ref err".
On a desktop Excel spreedsheet, I copy a simple formula ( = cell * .75 ) with a dollar value $##.##. When I paste it into an Office 365 Online Excel Spreadsheet, it now gives me a "ref err" when I select copy value's only. It shows the actual…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,656 questions
asked 2026-08-02T00:49:20.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Patrick Hart
0
Reputation points
asked 2026-08-02T00:49:20.89+00:00
Patrick Hart
0
Reputation points
0 answers
Activating Office 365 after the offer has expired
Hi - I have one year of Office 365 included with my new laptop but I didn't activate within the 180 days. Can you please help me.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,174 questions
asked 2026-08-02T00:43:56.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Nicole Low
0
Reputation points
asked 2026-08-02T00:43:56.6833333+00:00
Nicole Low
0
Reputation points
0 answers
How to downgrade to Microsoft Classic from 365 Personal
How do I downgrade to Microsoft Classic without the Cloud?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,553 questions
asked 2026-08-02T00:43:31.18+00:00
Nick Broadhurst
0
Reputation points
asked 2026-08-02T00:43:31.18+00:00
Nick Broadhurst
0
Reputation points
0 answers
DISAPPOINTED
I am very disappointed with Microsoft !!! There is no support from them !!! There is no contact support with real people. The automated system can’t resolve the issue and we are stuck !! I got through to live chat agent and the agent did something that…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,005 questions
asked 2026-08-02T00:11:05.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 90%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shantal Henry
0
Reputation points
commented 2026-08-02T00:42:55.55+00:00
MotoX80
37,781
Reputation points
7 answers
Error 53 on Word
Hello, I have been experiencing issue with Microsoft Word, PowerPoint, and Excel. Every time I open these apps, the message "run-time error '53'" I had a support guy online come into my computer and they couldn't fix and said they will have a…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,630 questions
asked 2026-08-01T13:10:33.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 0%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cavon Simons
0
Reputation points
answered 2026-08-02T00:41:13.03+00:00
Cavon Simons
0
Reputation points
1 answer
Does Office 2021 (non subscription) work on Mac OS 12
Hi My purchased product Office 2021 as of July is no longer activated on my mac with OS 12.6 When I try to activate I get the 0x0 error message. Does Office 2021 (non subscription) still work with OS 12.6? If so how do I reactivate? Thank you. Kevin
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,630 questions
asked 2026-08-01T23:45:20.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 11%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kevin Hayes
0
Reputation points
answered 2026-08-02T00:39:07.9633333+00:00
EmilyS_726
24,180
Reputation points
Volunteer Moderator
1 answer
Request for Recovery of Deleted files
Hello Microsoft Support Team,I am reaching out regarding my OneDrive Personal account. My subscription expired in December 2025, and I received an email on July 9, 2026, stating that my files would be deleted on July 10, 2026. When I checked five days…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,834 questions
asked 2026-08-01T16:11:51.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 50%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Morris Willis
0
Reputation points
commented 2026-08-02T00:38:58.0866667+00:00
Jeronimo Fuerte
44,060
Reputation points
Independent Advisor
0 answers
Refund request for my account issue
i need a refund of my money and someone to call me can't update my phone to my acc so i can get a refund i need to have a human call me and you keep do this Conversation closed by AI at The chat history above will not be included in the next chat session
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,316 questions
asked 2026-08-02T00:27:48.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 67%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kendal Saulsberry
0
Reputation points
asked 2026-08-02T00:27:48.5266667+00:00
Kendal Saulsberry
0
Reputation points
1 answer
A colleague at another schools shared a power point with me, it is ready only but why I try to save a copy as ppt or pdf it doesn't work
A colleague at another school shared a large power point with me. I can view it but not make changes. I go under File, create a copy, download a copy and I get a message Your presentation is ready and I can click download or cancel, but when I click…
Microsoft 365 and Office | PowerPoint | For education | Windows
Microsoft 365 and Office | PowerPoint | For education | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
659 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 3%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
0 answers
recovery account
i dont remember in wich account i did put the code of the Office, it is from 2016 and just 2 days ago it just got out the account
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,115 questions
asked 2026-08-02T00:02:15.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 21%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hector Alejandro Buenfil Cetina
0
Reputation points
commented 2026-08-02T00:03:59.9533333+00:00
Hector Alejandro Buenfil Cetina
0
Reputation points
1 answer
One drive account repair - #Windows 11, #Office Pro Plus 2021
My OneDrive shows 5 GB used, but all folders are empty. The recycle bin is empty. The file view is empty. The storage analyzer shows ‘largest files’ but I cannot open them. The full settings menu is missing. The ‘Restore your OneDrive’ option is missing.…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,022 questions
asked 2026-08-01T23:04:37.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 13%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Annie Andrews
0
Reputation points
answered 2026-08-02T00:03:47.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rin-SN
0
Reputation points
0 answers
How do you access customer support for the Android version of PowerPoint
This shouldn't be nearly as hard as it actually it. Has anyone, successfully talked to an Android PowerPoint agent to have a problem fixed. The app directs you to Microsoft 365 support and they all unanimously say, we are not the right customer support.…
Microsoft 365 and Office | PowerPoint | For home | Android
Microsoft 365 and Office | PowerPoint | For home | Android
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
56 questions
asked 2026-08-01T23:59:52.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 70%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Tim Gravelle
0
Reputation points
asked 2026-08-01T23:59:52.1033333+00:00
Tim Gravelle
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Lost Access to Microsoft 365 Tenant – Need Recovery Help
I'm based in Ghana and currently manage the Microsoft 365 Business account for a local non-profit organization. The account was configured using the CEO's email and password, and I enabled Two-Factor Authentication (Microsoft Authenticator) on it. The…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,923 questions
asked 2026-07-31T20:54:45.3866667+00:00
Israel Fugah
20
Reputation points
answered 2026-08-01T23:54:37.15+00:00
Israel Fugah
20
Reputation points
0 answers
Photos app folder limits?
Is there a limit as to how many folders/albums you can connect to in the Photos app? I get message "Sorry, we couldn't add this folder."
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,834 questions
asked 2026-08-01T23:03:34.5366667+00:00
Mike Kruzel
41
Reputation points
edited the question 2026-08-01T23:38:23.2833333+00:00
Mike Kruzel
41
Reputation points