497,611 questions with Microsoft 365 and Office-related tags

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2 answers

PC is joined to non profit domain. Unable to elevate permissions for global admin user on the pc

I have set up a non profit domain. I have a number of users including the global admin user (that I used to set up a pc) When I try to install M365 business standard on the PC, using the global admin user, it requests elevated privileges. neither M365…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-03T18:01:55.2033333+00:00
Konrad K 0 Reputation points
commented 2026-10-15T20:44:44.88+00:00
Konrad K 0 Reputation points
3 answers One of the answers was accepted by the question author.

Microsoft.ListSync.db file taking up drive space

Hello everyone, Right now, I’m struggling with a disk space issue. When I checked my AppData folder, I found that the OneDrive folder is taking up around 34 GB of space. The largest files are database files under the OneDrive folder, specifically…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-06T01:37:43.3266667+00:00
Mohammad Hardian 20 Reputation points
commented 2026-10-15T20:43:47.54+00:00
Timan, Theo 0 Reputation points
2 answers

Office Home & Student 2019 Transfer

I have a legitimate Office Home & Student 2019 one-time purchase installed on my old PC. Word shows that it belongs to my old Microsoft account. I have the original product key. I am transferring the license to a new PC that I own. The license does…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-30T21:28:22.39+00:00
Stewart Price 0 Reputation points
answered 2026-10-15T20:43:34.4266667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

How challenging is it to switch from Microsoft 365 Family to a Microsoft Business Account?

I started my business as a soloprenuer and now I have a team. Microsoft 365 Family has been working for me until I tried to connect it to other software. I do understand that there a limitations with Microsoft 365 when it comes to that. So what does…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T19:33:03.68+00:00
DMoore 0 Reputation points
commented 2026-10-15T20:42:32.97+00:00
Ivory 2,165 Reputation points Independent Advisor
2 answers

Urgent help recovering missing music files after OneDrive synchronization

Subject: Urgent help recovering missing music files after OneDrive synchronization On October 5, OneDrive began synchronizing my Desktop without my intending to use it for backup. After this occurred, hundreds of MP3 files disappeared from…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-15T18:25:55.8066667+00:00
Andrew Fenton 0 Reputation points
edited an answer 2026-10-15T20:42:10.7566667+00:00
Craig Long 18,840 Reputation points
1 answer

I paid for my O365 subscription and my account doesn't show it

I paid for my O365 subscription in August and now my account doesn't show that I paid.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T20:41:09.28+00:00
Bill Baca 15 Reputation points
answered 2026-10-15T20:42:07.5333333+00:00

AI answer

1 answer

Upgrading Subscription Issues

Because I purchased my 365 family license in Lanzarote (Spain), when I try to upgrade my license to premium, the system will not let me. The advice I have received from Microsoft Support is to let the family license run down (it has another 7 weeks) and…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-15T19:55:40.3033333+00:00
Keith Ferris 0 Reputation points
answered 2026-10-15T20:41:24.37+00:00
EmilyS726 273.3K Reputation points Independent Advisor
1 answer

live chat not working

was on chat with Parkeet, I think, with case number7110341832. Had to download a large file so he left me a live chat widget and now I cannot get back on the case.

Microsoft 365 and Office | Other
asked 2026-10-15T17:48:21.36+00:00
Steve Bark 0 Reputation points
answered 2026-10-15T20:36:35.42+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Ling to install Microsoft 365 compatible with ventura

I need a link to install Microsoft 365 that is compatible with Ventura. My Excel and Powerpoint is working but not Word.

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-10-15T20:07:40.0866667+00:00
Marc Erskine 0 Reputation points
answered 2026-10-15T20:36:15.2566667+00:00
Marc Erskine 0 Reputation points
0 answers

Can't log into outlook, can't log into teams. Keeps on freezing, keeps on getting stuck. Please help.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-10-15T20:35:23.6166667+00:00
Jarred Zhang 0 Reputation points
1 answer

Need to turn off reoccurring billing

I would like to turn off reoccurring billing, I don't want to be bill in that way

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-10-13T23:21:24.7433333+00:00
Michelle Hill 0 Reputation points
commented 2026-10-15T20:34:19.7633333+00:00
Alex Robb 0 Reputation points
2 answers

email used to install passkey and OFFICE is no longer valid

email associated with OFFICE passkey is no longer a valid email. Need to reinstall OFFICE with new email address

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-15T18:12:28.3166667+00:00
angela wilson-vanmeter 0 Reputation points
answered 2026-10-15T20:34:06.49+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Microsoft subscription was renewed but Excel still shows limited functionality. How to resolve this issue ?

Microsoft subscription was renewed but Excel still shows limited functionality. How to resolve this issue ?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-08T06:03:38.04+00:00
Harshal Mane 0 Reputation points
edited a comment 2026-10-15T20:30:47.8066667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Trouble with both mine and my sons microsoft account

Problem 1: Pairing Forza5 to mine Microsoft-account. Successful on mobilefhone, but in PS5 i was notified that that game was linked to another Microsoft account. How can I find what account it is linked to? Problem 2: My sons Microsoft account,…

Microsoft 365 and Office | Other
asked 2026-02-17T09:00:13.6566667+00:00
Ingrid Uthaug 5 Reputation points
commented 2026-10-15T20:23:29.5233333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

I have a case #7110351667

I'm trying to cancel my 365 account. I spoke to jaca (?) today. She gave me a case number 711`0351667. I was trying to cancel a subscription due to the fact that our company was sold. All she needed was a verification code to get the job done. i…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-15T18:58:19.5566667+00:00
Lloyd Dreibelbis 0 Reputation points
edited an answer 2026-10-15T20:21:17.7666667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

D365 F&O Development & Training Environment

Dear Microsoft Team, We are looking to establish a hands-on D365 Finance & Operations development and training environment for 5–10 consultants, covering: X++ development and customisation New screens/forms and screen-level modifications …

Microsoft 365 and Office | Other
asked 2026-10-15T16:06:59.6133333+00:00
Adeshina, Taiwo Abdulqodir 0 Reputation points
answered 2026-10-15T20:16:18.7633333+00:00
Gérard Oomens 133.3K Reputation points Volunteer Moderator
2 answers

disable insert comments

can i disable the insert comment button whenever i highlight a word in ms word for mac 2027

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-15T15:43:03.8533333+00:00
Frank Siraguso 0 Reputation points
edited a comment 2026-10-15T20:11:35.0033333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

How do I switch to UNREAD messages only on the "New" outlook

There is no button for "UNREAD" messages like there used to be in the Clasic view of my mail client. How do I get this back

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-10-15T18:10:57.03+00:00
Greg Petersen 0 Reputation points
answered 2026-10-15T20:10:33.2933333+00:00
Gérard Oomens 133.3K Reputation points Volunteer Moderator
3 answers

double charged

Hi, I had a payment renewal, i made payment but didn't realize it was for another Microsoft account, this one (@gmail.com), my current active one is (@gmail.com). I had paid to renew for this account and dont require 2, can this please be…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-25T21:39:27.73+00:00
Graham Bavis 0 Reputation points
commented 2026-10-15T20:10:24.0166667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
3 answers

Unable to access 'Install Office' screen on Work account

Hi, I am having an issue where I sign into my work account to gain access to the 'Install desktop apps' page, however, when I do this it takes me to portal . microsoft . com (I left spaces in case it causes issues), but the page doesn't load correctly…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-08T13:30:42.5733333+00:00
Daniel Morris 0 Reputation points
answered 2026-10-15T20:08:58.9466667+00:00
Ruby Nguyen 3,140 Reputation points Independent Advisor