Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My account can't be logged in. I need the help of the administrator!
I'm sorry that I have to contact you. Please forgive me for offending. There is a problem with my account. I can't log in to my Microsoft account. There are several errors. I will upload pictures to the attachment. Please help me solve the problem. I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Using fonts for commercial purposes.
Good afternoon. I am the author of a literary work that I intend to sell via the publishing platform Bookmundo, based in the Netherlands. For the design of the book cover, I would like to use the following fonts, which are included as standard in the…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Oops! We encountered an unexpected error while contacting you.
Hi, our other account domain has only 1 admin and this admin lost the mfa, when we reset the password we have access to both email and phone number but when we send the code to the email we receive it it asks us to use a second method and when we use…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cancellation of Services
Can someone please help me on being able to cancel services? I had a new subscription and it expires on the 17th. It keeps giving me this information: Find a billing profile owner at Access control (IAM) and ask them to grant you that role. It also has…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Office Home 2024 installed
Where are the 2024 apps? When I open the existing icons it says 2021
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Word 365 for Windows: "Upload audio" in Transcribe has been unresponsive since November 2026
Since early November 2026, the "Transcribe" → "Upload audio" feature has stopped working in the desktop version of Word. The button is unresponsive; it neither opens the file picker nor displays any error messages. Environment:…
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Drag and Drop Emails from New Outlook into Custom Web Applications
Hello Microsoft Team, We have a custom web application that allows users to drag and drop entire email messages from Classic Outlook into a browser upload area. This functionality does not work with New Outlook for Windows. When dragging an email into…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
Opened in Error
NEED THIS ACCOUNT CLOSED IN MICROSOFT 365 BUSINESS PLEASE HELP ASAP [Moderator note: Personally Identifiable Information removed] @DCFAPS401.onmicrosoft.com
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked out of account, useless support, finally got a case opened that just randomly closed with zero update, THIS IS THE WORST EXPERIENCE EVER HELP ME
Hello, On august 18th the company I work for got hacked and my email and accounts got hacked as well, in just a minute the hacker was able to log into my old Microsoft account (made a new one just to try to get help) and was able to change all my…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Sole Global Admin locked out of MFA, AADSTS500121, need tenant recovery
I am the sole Global Administrator of my Microsoft 365 Business Standard tenant and I am fully locked out of MFA. My only registered method was Microsoft Authenticator on a phone I no longer have. There is no text or email fallback, and there is no…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How do I download the installer
I followed the instructions to download Microsoft Office 2024 and can not locate the installer
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
why when I create a form using the microsoft form, it shows "This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance."
why when I create a form using the microsoft form, it shows "This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance."
Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
How to fix information lost added to Spreadsheet in microsoft excel?
I cannot find saved information added to my spreadsheets in Microsoft Excel on my MacBookA Air after 7/8/2025 to present date. I had gotten a message a week ago that I was out of memory and to close apps. Since then I have not been able to see the many…
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Excel opens a blank window when opening an xls file cannot edit file, can move blank window
Running excel 16 which was updated two days ago. This is the first time I have used excel since the update (entire ensemble of office updated at same time). When I open an excel file an empty/blank window opens up after a short interval (10 sec?). I can…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
I link data from two worksheets into a third worksheet, but I don't want an addition when selecting sum, but a subtraction
I am linking data from two worksheets into a third one, but instead of addition (calculating a total), I want to perform subtraction (specifically: income - expenses). How can I do this? I tried using the "Consolidate" feature found within the…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Close an account and sync all data with my business account.
I have multiple accounts and didn't realize it. One is my business account, and one is a personal account. I didn't realize this, and I only need my business account. I need to sync all data to my business account and close the personal account. I am…
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
All PowerPoint add-ins say “blocked by your administrator” since the outage
Since yesterday's Microsoft 365 outage, every add-in I try in PowerPoint on Windows fails, and nobody changed anything on our side: Web Viewer 2.0: "This add-in has been blocked by your administrator." draw.io Diagrams: "This add-in has…
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
I need a refund
During the problems with email I ordered 69.99 subscriptions to fix the problem no notice given and you charged me 129.99 and 2 69.99 charges I need a refund you won’t give us anyone to talk to to help other than stupid ai
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Compatarbility Mode/All access to Microsoft Office locked
I may have accidentally subscribed to Microsoft 365 using the free trial . After the free trial access to Microsoft Office got locked. I am not able to print, edit, save or even type. Please unlock that for me so I can have the access
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Document selection freezes
I typically work with Word files of around 22MB that contain 6500 words. The documents consist of 56 x A5 portrait pages ( to be printed double-sides on A4 pages to be folded to creat A5 booklets). The pages are about 50% text, in text boxes, and…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.