497,287 questions with Microsoft 365 and Office-related tags

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DRINGEND: Kein Zugriff auf Microsoft-Konto wegen Zwei-Faktor-Authentifizierung – Telefonnummer ändern

Hinweis des Moderators: Aufgrund eines Fehlers beim Entfernen von personenbezogenen Daten werde ich das Problem des OP unten zusammenfassen. Der OP kann sich nicht einloggen, weil er keinen Zugriff mehr auf seine alte Telefonnummer hat. Er muss die alte…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-12T09:16:24.2+00:00
Yutong Jiang // UNYSONO Immobilienkultur GmbH 0 Reputation points
edited the question 2026-10-14T04:30:30.9966667+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
1 answer

Trying to sign up a school for an education 365 account, but fails

I'm not sure how to open a support case for this. I am starting at this page: https://www.microsoft.com/en-us/education/products/office I put in an email address and then select "If you're an IT admin, sign up your school." The next page says:…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-14T03:30:43.81+00:00
Ben Nolen 0 Reputation points
edited an answer 2026-10-14T04:29:10.3566667+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
1 answer

Conditional Color Formatting For Mobile app

Please add a custom faded smooth granite option for mobile app, while I should say more customizable granite faded horizontal smooth color formatting. I'm trying to to color format a ranking/tier system on excel mobile and it doesn't allow for the cell…

Microsoft 365 and Office | Excel | For education | iOS
asked 2026-10-14T04:24:18.8433333+00:00
Matthew Ruby 0 Reputation points
answered 2026-10-14T04:25:06.3966667+00:00

AI answer

3 answers One of the answers was accepted by the question author.

How is 2 TB of shared storage better than 1 TB per person for Microsoft 365 Family?

I received an email stating that Microsoft 365 Family cloud storage will change from 1 TB per person to 2 TB of shared storage: “More flexible cloud storage: Your cloud storage allowance will change from 1 TB per person to 2 TB of shared storage so…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-09T15:39:33.1166667+00:00
Darrin G. Labensky 40 Reputation points
edited a comment 2026-10-14T04:18:39.6466667+00:00
WKI 0 Reputation points
2 answers

Urgent Request to Cancel Azure Subscription and Refund Unauthorized Charges

Dear Microsoft Azure Billing Support Team, I am writing to express my concern regarding the repeated charges to my Azure account over the past several months, which I was not aware of. I had already requested the cancellation of my subscription, but I…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-13T01:58:11.3366667+00:00
Shravan Kumar Ch 0 Reputation points
commented 2026-10-14T04:17:39.2466667+00:00
Francisco Montilla 31,345 Reputation points Independent Advisor
2 answers

2027 Banner Calendars

Hello, When will the 2027 Banner Calendar be available?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-13T20:20:37.79+00:00
Michelle Berndt 15 Reputation points
commented 2026-10-14T04:11:20.38+00:00
Ivory 2,165 Reputation points Independent Advisor
2 answers

Need to cancel an account I no longer have access to

How do I cancel a subscription I was charged on but no longer use or have access to the non-Microsoft account? The account was tied into my old GoDaddy.com account. Microsoft was one of their add-on subscriptions.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-14T03:14:14.1833333+00:00
Daniel McClintock 0 Reputation points
answered 2026-10-14T03:59:14.17+00:00
John Jefferson Doyon 89,725 Reputation points Independent Advisor
1 answer

Just need phone number for customer support

what is an actual phone number to speak with a live person for customer service?????

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-05T17:14:07.31+00:00
Cynthia Bratton 0 Reputation points
commented 2026-10-14T03:53:27.88+00:00
_AW_ 69,996 Reputation points Volunteer Moderator
2 answers

you are still showing my old email address on my account ie. [PII removed]@southernphone.com.au Please remove it

you are still showing my old email address n my account. ie. [PII removed] at southernphone.com.au I have not been with them for over a year and as I have a new laptop this old address is preventing me from getting into microsoft. Please remove it as…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T02:41:18.0233333+00:00
Jill Steward 0 Reputation points
edited the question 2026-10-14T03:51:03.85+00:00
_AW_ 69,996 Reputation points Volunteer Moderator
1 answer

Office 365 Onedrive 6 GB

ello, I currently have a Microsoft 365 Family subscription that is fully prepaid until July 2029. All subscription codes have already been redeemed, and my Microsoft account confirms that my subscription is valid until July 2029. I understand that…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T18:56:31.52+00:00
Mansa Manlowe 0 Reputation points
edited an answer 2026-10-14T03:40:35.77+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
4 answers

How to filter out any client with specific products in their account

I have an Excel spreadsheet with a list of clients and products as well as account representatives assigned for each client. I need to identify all clients whose combination of products include specific products within that combination and identify…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-09T00:32:26.5766667+00:00
Lissette Roman 0 Reputation points
commented 2026-10-14T03:38:00.49+00:00
Teddie Dang 1,540 Reputation points Independent Advisor
2 answers

How do i remove work account?

How can I remove my work account on authenticator as I was laid off

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-14T01:54:42.0033333+00:00
Cindie Smith 0 Reputation points
edited the question 2026-10-14T03:35:22.1+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Can't access onenote online

I am able to access https://onedrive.live.com/, I can see my files, but when I click one, it begins to load correctly, I can see a little bit of text, but then it just diverts back to https://onedrive.live.com

Microsoft 365 and Office | OneNote | Other | Other
asked 2026-10-13T23:23:30.75+00:00
Arthur McKay 0 Reputation points
commented 2026-10-14T03:32:36.8533333+00:00
GsN5034 - IA 78,615 Reputation points Independent Advisor
1 answer

Office 365 Downloaded onto Mac but applications won't open

Hi, I have successfully downloaded Office 365 online from the website and when I now go to open an application (ie word or powerpoint) it comes up with an error message saying "Microsoft cannot be opened because of a problem. I have tried the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-14T02:48:17.6066667+00:00
Taylah smith 0 Reputation points
answered 2026-10-14T03:32:31.0733333+00:00
John Jefferson Doyon 89,725 Reputation points Independent Advisor
1 answer

unable to verify using MFA

Hi, I have changed iphones and can no longer load my authentication number and it is not giving me the option of an alternate authentication method. I think I am the admin for the account so I cannot get someone else to reset this for me

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-14T00:37:02.21+00:00
LG 0 Reputation points
edited the question 2026-10-14T03:32:26.92+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
1 answer

Unable to complete MFA for Nanobricks Microsoft Partner account – need MFA re-authentication/reset

Hello Microsoft Support Team, We are facing an MFA authentication issue with our Nanobricks Microsoft account while trying to access Microsoft Partner/Partner Center services. The account is currently unable to complete MFA successfully, and because of…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-12T09:18:55.19+00:00
Tanweer Ahmed 0 Reputation points
edited the question 2026-10-14T03:29:56.0233333+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
2 answers

Not received an ordered fa piao

I ordered a fa piao on 4 Oct and have not received it. I have wasted a morning just trying to figure out how to contact Microsoft about this.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-14T02:53:50.0966667+00:00
stephen leonard 0 Reputation points
answered 2026-10-14T03:26:36.5333333+00:00
EmilyS726 272.9K Reputation points Independent Advisor
2 answers

theres been an unauthorized recurring charge on my credit card

I am writing to request an investigation into an unauthorized recurring charge on my credit card. ******@aol.com feel free to reach me thanks, Sam

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-14T02:49:35.2533333+00:00
samuel zuniga 0 Reputation points
answered 2026-10-14T03:22:27.3466667+00:00
EmilyS_726 30,790 Reputation points Volunteer Moderator
1 answer

Error Code: 00000000 Correlation Id: 735DE4B6C6AE40A19A0148DEA2ED5204 Timestamp: 2026-10-14T01:49:45.724Z

I have an account before then I changed my email on my laptop. Basically, changing the whole set up. I can't set it up properly just to know my acc was blocked. but its ok now

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T01:55:15.0266667+00:00
Monikiyungie 0 Reputation points
answered 2026-10-14T02:54:01.7866667+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
3 answers

my microsoft word app is not working, and i need it.

why is my microsoft word app not working? It just stopped in the middle of writing a paper, and i cant get it back. I lost the paper and i keep getting this prompt that its not functioning but help or the repair now button is not doing anything.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-13T16:26:11.81+00:00
ralph thompson 0 Reputation points
commented 2026-10-14T02:50:53.88+00:00
John Jefferson Doyon 89,725 Reputation points Independent Advisor