493,424 questions with Microsoft 365 and Office-related tags

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2 answers

How do I get super admin access

I am the billing and admin person in my company. How can I get super admin access that controls everything about our account.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-17T14:42:25.44+00:00
Naveen Chawla 0 Reputation points
commented 2026-09-18T07:56:43.5933333+00:00
Aetherin 1,725 Reputation points Independent Advisor
2 answers

how to fix microsoft word and finally install the microsoft 365 on my windows pc

i have downloaded microsoft 365 but when installing waiting for the process to end, it wont stop taking longer to end and the microsoft word has this notification popping up with options like close, help and repair disturbing all information i have typed…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-18T07:37:45.3366667+00:00
Chantelle Moyo 0 Reputation points
answered 2026-09-18T07:51:44.6333333+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Create a PowerPoint Copilot Agent Using Company Templates

I’m using Microsoft 365 Copilot, not Copilot Studio. I want to create an agent that can analyse various file types—including Word documents, Excel workbooks, PDFs, images, and emails—and generate PowerPoint presentations based on my company’s…

Microsoft 365 and Office | PowerPoint | For business | Other
asked 2026-09-17T03:50:45.7233333+00:00
JoellePooh1987 0 Reputation points
accepted 2026-09-18T07:48:40.1233333+00:00
JoellePooh1987 0 Reputation points
1 answer

Tenant lockout: only Global Admin, lost MFA (Authenticator) – need tenant recovery

Hi, I am a single admin of a tenant and I have access to the email account and phone for the tenant, but the authenticator has been removed and I cannot find a backup. I need MFA removed or options setup for phone or email authentication. to whom do I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-18T07:14:30.0033333+00:00
Sevald Olaf Lund 0 Reputation points
answered 2026-09-18T07:42:47.46+00:00
Kristen Tran 1,695 Reputation points Independent Advisor
2 answers

No longer able to move image files between folders using my One Drive online

I have been updating my One Drive photographs, and moving them to different folders, using the Move Here button. If I select just one item, the system allows me to move a single file, but when I select more than one item, the Move Here icon stays greyed…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-17T15:12:36.8066667+00:00
Gill Townsend 0 Reputation points
edited an answer 2026-09-18T07:36:18.89+00:00
Hendrix-V 19,030 Reputation points Microsoft External Staff Moderator
1 answer

How to save a Word Document as .doc

Since Windows 11, when I create a Word document, it tries to save it as a pdf or rich text format or plain text. Then I lose the formatting. How can I save it like I did in Windows 10?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-17T19:02:47.75+00:00
Theresa Moore 0 Reputation points
commented 2026-09-18T07:35:44.2433333+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How to add pictures to OneNote Sticky Notes

I have a sticky note where I document items I need to discuss with my manager. I need to paste a screenshot in the sticky note but am unable to. Does anybody know a way to accomplish this task?

Microsoft 365 and Office | OneNote | For business | Windows
asked 2025-07-22T19:13:19.53+00:00
Irvin, Sandra (Sandra Irvin) 30 Reputation points
commented 2026-09-18T07:34:45.47+00:00
c mick 0 Reputation points
2 answers One of the answers was accepted by the question author.

How do I add text in the body of a document past a text box?

I created a text box in a document and added the desired text. Then I tried to continue on with my document. However, the text box has an associated Object Anchor that will not let me move the text box. But it will not let me continue past the text box…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-17T20:30:12.6233333+00:00
Pat Kelly 0 Reputation points
answered 2026-09-18T07:34:44.5766667+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

how to buy extra email account

Our company already have 5 emails account and we now want to add 1 more user, how to buy extra email account from the Admin Portal ?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-17T06:50:19.1433333+00:00
Jennie Lim 0 Reputation points
commented 2026-09-18T07:31:37.2933333+00:00
Jayden-P 2,850 Reputation points Independent Advisor
1 answer

Office Home 2024 and Office 365

I installed Office 2024 onto my new computer and now cannot open documents that I could see before my Office 365 subscription expired. This is most of my documents and is preventing me from continuing my training and church activities. What can I do?

Microsoft 365 and Office | Other
asked 2026-09-18T07:29:48.27+00:00
Deborah Waller 0 Reputation points
answered 2026-09-18T07:30:09.4966667+00:00

AI answer

1 answer

Jag kan inte komma åt administratonkonto i office 365

Jag kan inte logga in på aministrationskonto med microsoft autentikator får detta felmeddelane Hur går jag vidare? Mvh Jennie

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-18T06:50:21.2166667+00:00
88311792 0 Reputation points
edited the question 2026-09-18T07:26:06.2966667+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
10 answers

How to fix duplicate sharepoint folders in MacOS

Hi, I've be seeing a shared library duplication issue in multiple Macs in my team and we don't know why it's happening or how to solve it. I'll explain all the issues here, but, overall the problem is similar to these two other posts below:…

Microsoft 365 and Office | SharePoint | For business | MacOS
asked 2026-08-24T21:12:14.2+00:00
Felipe Mayer Gomes 15 Reputation points
commented 2026-09-18T07:25:13.89+00:00
Yianni Sotiriou 0 Reputation points
2 answers

Office 2024 download

from which Microsoft site where can i download office 2024 please ?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-18T06:52:51.6433333+00:00
Colin Drew 0 Reputation points
answered 2026-09-18T07:17:41.67+00:00
Stefan Blom 352K Reputation points MVP Volunteer Moderator
1 answer

How to fix top section of word document

Whenever I enter full screen, the top functions turn white, and so does the document name. It has happened since I just updated it. Any fix for this? I tried toggling the colourful and aluminium themes and only the aluminium one works.

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-09-18T03:22:14.69+00:00
YASMIN CHARLES 0 Reputation points
commented 2026-09-18T07:17:17.6766667+00:00
Michelle Nguyen 1,510 Reputation points Independent Advisor
1 answer

How shall I find my environment ID?

I'm trying to find my environment ID but it looks empty and I need that ID.

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-15T07:08:37.1933333+00:00
Babaei Behnaz 0 Reputation points
commented 2026-09-18T07:16:58.9466667+00:00
Darren Bruce 1,490 Reputation points Independent Advisor
2 answers

Urgent: Account Recovery Request Following Employee Demise – Multi-Factor Authentication Block

Dear Microsoft Support Team, We require urgent assistance to recover access to our corporate billing account. Our company is currently receiving recurring Power BI invoices, ([Moderator note: Personally Identifiable Information removed]@summitcl.com)…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-18T05:02:01.0033333+00:00
Mustapha Mugisa 0 Reputation points
edited an answer 2026-09-18T07:16:22.3266667+00:00
Alina Le 5,000 Reputation points Independent Advisor
1 answer

Charity Discount GONE

I had the registered charity discount. This past few months I am now being billed regular price. Microsoft has been getting a monthly subscription fee for years from me. How do I get my discount back? Only option I see now is but 365 again. How…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-17T14:55:05.5966667+00:00
RAYMOND LAWRENCE 0 Reputation points
commented 2026-09-18T07:15:19.2633333+00:00
Ana Le 2,595 Reputation points Independent Advisor
1 answer

how to download and active Megasts in mac labtops

i am trying to download megasts in mac laptop but i could not i try to download it from diffrent website but it did not work. so the problem is that i have an important assessment caming up next week and it required the megasts. and just to mention that…

Microsoft 365 and Office | Excel | For education | MacOS
asked 2026-09-17T08:56:36.09+00:00
Teflah Eid Rashed Mubarak Almansoori(H00634417) 0 Reputation points
commented 2026-09-18T07:14:28.0666667+00:00
Ana Le 2,595 Reputation points Independent Advisor
1 answer

How to open a 1drv.ms link in desktop Word.

I have an external 1drv.ms link that I need to open. I've already set Options to open files from the Desktop. However clicking on the link always opens it in a browser. I have tried every solution to no avail.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-17T03:07:44.5733333+00:00
Michael D Bailey 75 Reputation points
commented 2026-09-18T07:13:51.9366667+00:00
Hendrix-V 19,030 Reputation points Microsoft External Staff Moderator
1 answer

EXCEL imbedded sheets major problems in a long used sheet

I Excel every day to create two new sheets and discard two month-old sheets. These sheets have multiple imbedded images and I have been doing this for years. As of today, Excel is very sluggish and imported images move and disappear which I have never…

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-09-16T23:49:31.4566667+00:00
Jackie Jackson 0 Reputation points
commented 2026-09-18T07:13:37.3866667+00:00
Hendrix-V 19,030 Reputation points Microsoft External Staff Moderator