Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Urgent: Microsoft 365 admin locked out due to MFA loop – unable to contact support or access admin center
Hello Microsoft Support Team, I'm urgently looking for assistance with a Microsoft 365 Business Standard tenant that I can no longer access due to an MFA authentication loop. The problem I have been completely locked out of my business Microsoft 365…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Loading loop when trying to insert a quiz
Quiz won't insert - loading loop and no quiz in the slide
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Request to Correct Incorrect Date of Birth on My Microsoft Account
Dear Microsoft Support Team, I am contacting you regarding an issue with my Microsoft account. When creating or setting up my account, I mistakenly entered an incorrect date of birth. As a result, my account is now identified as belonging to a child,…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
AI answer
Can no longer sync onedrive to a partition on my SSD
This was working fine until I came back form holiday. i have 5 different onedrives for different companies i work with. 2 of them suddenly have rejected syncing with a U; partition on my main SSD. Just says onedrive folder cant be created at location…
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
Any real solution for iPad freeze when saving Excel
Tried all sorts of ways to fix but no luck. Almost impossible to find a fix
Microsoft 365 and Office | Excel | For home | iOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
No puedo abrir excel, aparece una leyenda donde hay opciones: una dice reparar y no funciona
No puedo abrir excel, aparece una leyenda donde hay opciones: una dice reparar y no funciona
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Additional Licenses during billing cycle
Hi, My company just purchased some licenses yesterday and we have now realised we need 2 additional licenses. I see mention of pro rata charges. How does this work exactly and how is this going to affect next months bill?
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft word is not opening
Microsoft word is not opening it is showing an option as repair, but when I clicked on it, it is not further processing.
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Reinstalling Office 2016 after computer crash
With help from Copilot... "I purchased Office Professional Plus 2016 through my employer about 10 years ago, paid for it personally, and still have the original product key. My computer crashed and I no longer have the installer. I'd like to know…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
When is my bill due?
I have applied for nonprofit status which takes up to 7 days. I recently got my yearly invoice showing my payment did not go through. That is because the credit card had been compromised and was cancelled. I'd like to learn if my nonprofit has been…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to access MS Defender on new iphone using existing MS 365 family subscription?
I have successfully used the MS defender app previously but now it asks me to subscribe to Microsoft 365 when I already have an active family 365 subscription. I don't want another subscription. Nor do I want to start a 1 month free trial. I just…
Microsoft 365 and Office | Microsoft 365 Defender | For home | iOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
Outlook emails not received
My Outlook client (Desktop, Windows 11) does not get emails from certain email addresses and domains despite the addresses and domains being in my Safe Senders List. Other people cc'd in the mail receive them, but I do not. If I ask the sender to include…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Microsoft 365 E3 license but the Microsoft Entra P1 feature is not available in the tenant.
Our tenant is already subscribed to Microsoft 365 E3. According to Microsoft documents, Microsoft Entra P1 should be included. However, right now the Entra P1 license isn't showing up in the Entra portal. Please check and fix the license assignment for…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Use of AI - why?
What has happened to human interfaces? I have spent 30 minutes trying to find an answer as why I have been charged twice and all that happens is that I go round in circles!! Scrub AI and let's talk to humans again, please!
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Office Agent
When will the issue with Office Agent be resolved?
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
My microsoft word, excel file is not working
i am unable to open my word and excel file.please resolve the issues
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Office Issue
Suddenly, it shows as read-only, so I updated macOS and deleted Microsoft, then downloaded again, checked my purchase history, and tried the removal tool, but it still doesn't fix it. Please give me the customer service number.
Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Issue with Transcribe dialogue box on One Note
The Transcribe dialogue box on One Note opens but the Upload Audio tab has stopped working. The other tab Start Recording is still working.
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Sole Global Administrator locked out – AADSTS50079
I'm the only Global Administrator of my corporate Microsoft 365 tenant and I lost access to my account due to not having access to Microsoft Authenticator on my previous phone. The password for the administrator account has already been successfully…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to add custom domain to Microsoft 365 – domain already in use by inaccessible tenant
I’m trying to add my custom domain to my Microsoft 365 / Entra ID tenant. DNS ownership has been successfully verified, but Microsoft reports that the domain is already attached to another tenant . The problem is that I no longer have admin access to…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.