476,736 questions with Microsoft 365 and Office-related tags

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2 answers

How to transfer an existing subcription to a new iMac

I renewed my Mircrosoft 365 Personal subscription on March 3, 2026. Since then I purchased a new iMac and want to transfer that subscription so I can use Word and Excel. I have the software loaded onto my new iMac but can not use the applications. Is…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-06-09T00:44:08.7933333+00:00
John Yoli Oreb 0 Reputation points
answered 2026-06-09T02:45:25.49+00:00
MUSTAFA SALAH 1,385 Reputation points
3 answers

How to reactivate my Microsoft Office 365

I subscribed to MS Office 365 since 2022. I cancelled my subscription this year then I resubscribed on June 7, 2026. I paid 108.28 USD inclusive of tax. I installed the MS 365, but when I try to use the MS word, it says in my screen, "subscription…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-09T02:04:45.78+00:00
Brenda Fuentes 0 Reputation points
answered 2026-06-09T02:43:47.1233333+00:00
Estrella721 39,200 Reputation points Independent Advisor
2 answers

Updated payment not being recognized even though I have proof of payment

My payment for annual subscription to office 365 is paid for and updated but every time I open Word, Excel, or Powerpoint, i get a message to update my payment

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-08T17:04:59.2133333+00:00
David Kirchinger 0 Reputation points
answered 2026-06-09T02:43:34.42+00:00
Xavier-D 9,095 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How do I install Publisher from MS Office Professional 2013 but also install Word/Excel from MS Office 2019?

I own both Microsoft Office Professional 2013 and Microsoft Office Home and Student 2019. Until spring of 2025 I used Publisher (from the 2013 suite) AND also used Word/Excel from the 2019 suite of products. Sometime this spring Publisher disappeared…

Microsoft 365 and Office | Publisher | For home
asked 2025-07-24T05:13:00.8466667+00:00
Happy IdahoGirl 20 Reputation points
answered 2026-06-09T02:43:30.7333333+00:00
Gary Schaub 0 Reputation points
1 answer

I am not getting answers from the windows Defender Team

I have been asking questions about alerts and Microsoft Defender and am not getting any help. How can I get answers to my questions? This is not an application on my computer issue; this is a backend issue. I have gone to defender on the web on different…

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-06-08T18:33:38.8866667+00:00
Scott Moore 0 Reputation points
edited an answer 2026-06-09T02:41:00.4666667+00:00
MUSTAFA SALAH 1,385 Reputation points
3 answers

Multiple authentications required- blocked from school account

The Authenticator app on my iPhone, requires some sort of third-party authentication to verify my account. When I go to my school account, I’m required to login with the Authenticator password, but my phone also requires a password from the…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-06-07T03:27:51.0366667+00:00
Alexandra Fach 0 Reputation points
edited an answer 2026-06-09T02:39:31.4033333+00:00
Vivian-HT 16,855 Reputation points Microsoft External Staff Moderator
3 answers

how to get standalone installer for one drive as my macOS Ventura cannot run my current OneDrive on current MacBook. Current MacBook cannot run my current onedrive

how to get standalone installer for one drive as my macOS Ventura cannot run my current OneDrive on current MacBook. Current MacBook cannot run my current onedrive

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-06-08T02:41:26.94+00:00
Erick Goh 0 Reputation points
edited an answer 2026-06-09T02:39:23.8433333+00:00
Teddie-D 16,885 Reputation points Microsoft External Staff Moderator
2 answers

cannot access tab on worksheet in excel

cannot access the tab at the bottom of the worksheet in excel

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-08T15:50:05.4666667+00:00
Barbara Briggs 0 Reputation points
answered 2026-06-09T02:37:42.3566667+00:00
MUSTAFA SALAH 1,385 Reputation points
2 answers

hoW DO I INSERT THE SHAREPOINT DOCUMENT ID INTO MY VISIO DOCUMENT FIELD?

I want to insert a field containing the assigned sharepoint document id into my visio document so that it will populate automatically.

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-06-09T01:27:47.6333333+00:00
Diana Erickson (EXT) 0 Reputation points
edited an answer 2026-06-09T02:37:24.0766667+00:00
Vivian-HT 16,855 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

developer tab on excel

I am trying to create a search box on an excel sheet. All the videos, I have watched say to go to the developer tab, click insert, click on text box, and insert a text box on the sheet. Then, goes on to other instructions. However, when I click on the…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-06-07T23:29:43.96+00:00
K 20 Reputation points
commented 2026-06-09T02:32:47.7866667+00:00
K 20 Reputation points
1 answer

Need to add Claude Add in

I need to add Claude add-in to excel, word & powerpoint. I use office 365 for mac

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-06-09T02:19:34.28+00:00
Joel Chavez 0 Reputation points
answered 2026-06-09T02:19:42.92+00:00

AI answer

2 answers

Tax Residency Documents 2024

Hi Microsoft Team, I hope you are well. This is to request the following documents: (1) Tax Residency Statement and (2) Certificate of Residence of Microsoft Regional Sales Pte Ltd issued by the Inland Revenue Authority of Singapore (IRAS) for the year…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-06-08T08:17:51.6433333+00:00
Mike Chico 0 Reputation points
commented 2026-06-09T02:19:27.1433333+00:00
Mike Chico 0 Reputation points
3 answers

Microsoft 2024 purchased from Costco January 2026 unable to update.

I purchased Microsoft Office Home 2024 (For Mac) from Costco in January 2026. I have not used it in several months. Today I went into Excel and I cannot save any files. When I log into my Microsoft account on line, it says I don't have any active…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-08T22:14:22.1633333+00:00
SamJam 0 Reputation points
answered 2026-06-09T02:11:14.7366667+00:00
John Jefferson Doyon 72,360 Reputation points Independent Advisor
3 answers

One Drive version 26.088.0510 is not working with my iMac version Ventura 13.7.8

Since June 7, 2026 my iMAC Ventura 13.7.8 is not working with One Drive version 26.088.0510. Was there an upgrade yesterday and I am now off line????? I NEED HELP

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-06-08T15:41:32.36+00:00
Accounting 0 Reputation points
answered 2026-06-09T02:11:01.7433333+00:00
Sumit D - IA 170.3K Reputation points Independent Advisor
2 answers

Microsoft Word” updates available-see if your changes to see updates that someone just made”. I press Save in the message does not disappear.

Microsoft Word” updates available-see if your changes to see updates that someone just made”. I press Save in the message does not disappear.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-08T21:33:43.8933333+00:00
Gary Greenstein 0 Reputation points
edited an answer 2026-06-09T02:07:03.76+00:00
Norah-L 6,780 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft subscription error

I purchased subscription of microsoft 365 and used product key by creating a new account and now I forgot the password. I tried to reset the password also tried to use alternative method to login the account but still not working. What should I do next??…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-09T02:01:44.3466667+00:00
Sangam Lamsal 0 Reputation points
answered 2026-06-09T02:01:54.6366667+00:00

AI answer

1 answer

Tax Residency Certificate for the 2026 tax year.

Hello, I would like to request a Tax Residency Certificate for the 2026 tax year. The certificate is required for Polish withholding tax purposes. Thank you for your assistance.

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-06-08T04:52:35.3066667+00:00
vica@ricussecret 0 Reputation points
edited a comment 2026-06-09T02:01:45.3366667+00:00
Teddie-D 16,885 Reputation points Microsoft External Staff Moderator
1 answer

New Tenant Provisioning Failed - Error Code 715-123280 | Microsoft 365 Business Basic

Dear Microsoft Support Team, I am writing to report a failed tenant creation when attempting to subscribe to Microsoft 365 Business Basic (new tenant). The signup process did not complete successfully, and I received the following…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-09T01:30:07.51+00:00
Denny Aris 0 Reputation points
edited an answer 2026-06-09T02:00:29.7866667+00:00
Sophie N 15,315 Reputation points Microsoft External Staff Moderator
2 answers

Protect One Drive Files for service

How can I protect Onedrive files when having my computer serviced?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-09T01:01:34.2866667+00:00
Patrick 0 Reputation points
commented 2026-06-09T01:59:41.07+00:00
John Jefferson Doyon 72,360 Reputation points Independent Advisor
2 answers

Can't save word documents

I am unable to save new word documents with "save as" or "save". It thinks for a few minutes then nothing happens. Please help.

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-06-08T03:11:50.78+00:00
KB 0 Reputation points
commented 2026-06-09T01:57:20.9833333+00:00
Teddie-D 16,885 Reputation points Microsoft External Staff Moderator