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Microsoft Q&A
3,076 questions
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
How do I make the workdays 10 or 12 hour days instead of 8? The custom default work template only allows for 7 days not long days. Note: I have project premium connected to Planner
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
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Hello, how can I move over all of my information, pictures, and files from one of my Microsoft accounts that I will close to another one that I already have?
A Microsoft file hosting and synchronization service.
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I signed up for a free Month Trial Microsoft 365 Personal but I was charged Why did this happen and can I get this fixed?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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about a year and a half sgo, i got mewssages from microsoft asking for a multi digit key for the 365 i had used., [ersonally i would never use it, i dont need it. anyway i kept ignoring them thinking it was a mistake on there behalf then i got a bill…
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I renewed my Microsoft 365 acct last month but have not been able to activate it. I get an "unknown error code 0x0" and says to try again later. I tried running the troubleshooting from the website but when I hit the "start" button…
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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I have been randomly logged out of my Microsoft account and app - I've tried to approve login through authenticator but it's logged me out and won't let me sign in unless I have an app code. It says my account is already logged in but when I try to…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Good afternoon - My credit card was charged for a Microsoft 365 Family account, but when I login to Microsoft, there is no subscription for this on my account. Nor is there any transaction history on Microsoft for this. I have read into Microsoft's Help…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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i have been calling for help and this machine does not help AT ALL! i need to speak with someone RIGHT NOW, this is ridiculous, this machine does not connect me to anybody it just hangs up and without helping so please give me a phone number so i can…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I’m exploring ways to improve the recurring bookkeeping workflow at The AccTax Company especially when managing routine accounting activities for multiple clients. Our monthly workflow can involve collecting financial documents, reviewing transactions,…
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 19%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
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I canceled my subscription for Microsoft Office 365 last year and I was once again charged for it.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi, I was going to see if I could have some help with this... when I have onedrive active, my external SSD freaks out and locks up. It does this until the drive disconnects from my PC. When in this state, the onedrive popup shows that files are…
A Microsoft file hosting and synchronization service.
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The choices are very poor, especially considering you now charge for the software each year. Step up your game! Or is mediocrity your new normal?
Miscellaneous topics that do not fit into specific categories.
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I am up to date on my Mac OS and Word or Excel. When I go to look at my account in the help area I get a blank screen. However, if I just log in I can see my subscription and that my licenses are up to date. I've lost edits to two documents since my…
A family of Microsoft word processing software products for creating web, email, and print documents.
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I want to upgrade from Office for Mac version 16.78.3 on Ventura 13.7.8 to Office 2024 and I want to upgrade from Ventura to Tahoe. I am reading conflicting suggestions. Which comes first? I do not want or need Microsoft 365.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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I didn't delete anything mistakenly. The emails are not in my trash/deleted/archived. They were still on my phone. Total bug. They just vanished and I'm sure I will not get a valid answer as to why. Installed version office 2019 on a laptop. Not the…
Miscellaneous topics that do not fit into specific categories.
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I know that I could use double line spacing to space out bullet points. However when bullet point text overlaps the end of the and wraps onto the next one, that is also double spaced which doesn't help. I'm aware that I can use Shift +Enter to add…
A family of Microsoft word processing software products for creating web, email, and print documents.
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I am the sole Global Administrator of our Microsoft 365 tenant and I am currently locked out due to MFA. Tenant: atlcoo.onmicrosoft.com The only Global Administrator is: [Moderator note: Personally Identifiable Information…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My PowerPoint app is now missing. My MS365 subscription is up to date. And MS Word still works. How can I get PowerPoint back
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 25%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Hello, I am completely locked out of my small business account. The authenticator data has been lost, and the phone number for verification gives an error about verifying the phone number. I am the only administrator I've been trying to call Microsoft…
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Hi, I've be seeing a shared library duplication issue in multiple Macs in my team and we don't know why it's happening or how to solve it. I'll explain all the issues here, but, overall the problem is similar to these two other posts below:…
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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