487,218 questions with Microsoft 365 and Office-related tags

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2 answers One of the answers was accepted by the question author.

Microsoft 365 Copilot Unable to Provide SharePoint Document URL or File Path

Hello Team We would like to understand whether the following behavior is expected and if there is any official documentation covering it. We are using Microsoft 365 Copilot Chat and have tested with both the Claude Opus model and the GPT-based models…

Microsoft 365 and Office | SharePoint | Development
asked 2026-08-10T19:06:57.6833333+00:00
Zyrka Admin 20 Reputation points
accepted 2026-08-11T15:13:40.9133333+00:00
Zyrka Admin 20 Reputation points
3 answers One of the answers was accepted by the question author.

Access Reports not printing correctly

Have an Access program that has a report that prints lines between rows. We have one user that the lines are not showing in the Print Preview nor do they print on paper. This issue is affecting only 1 user in the company. No other user seems to be…

Microsoft 365 and Office | Access | For business | Windows
asked 2026-08-11T14:00:28.5733333+00:00
Charles Coleman 0 Reputation points
commented 2026-08-11T15:11:55.1266667+00:00
George Hepworth 22,950 Reputation points Volunteer Moderator
1 answer

Please help me cancel my Microsoft Visio plan 2 trial subscription

Hello Dears, Please help me cancel my Microsoft Visio plan 2 trial subscription. My trial subscription was purchased directly from Microsoft and have only used it once. When I log in to my Microsoft account, I cannot locate the Visio Plan 2…

Microsoft 365 and Office | Visio | For business | Other
asked 2026-08-11T15:11:22.06+00:00
Rahman, Yasmeen 0 Reputation points
answered 2026-08-11T15:11:36.8166667+00:00

AI answer

5 answers

Can't sign in to my MS 365 subscription

Now when using Excel it won't let me save files. My email address is recognived but using Authenticator sent code, using text message sent code and using my password won't allow me to complete sign in.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-08-02T02:25:14.84+00:00
Christopher Fry 0 Reputation points
commented 2026-08-11T15:07:54.6266667+00:00
Gunasekar N 74,450 Reputation points Independent Advisor
2 answers

what was this bill for ?? which microsoft account

POS DEBIT MICROSOFTMICROSOFT 36 REDMOND WA 2415 (...0939)POS DEBIT MICROSOFTMICROSOFT 36 REDMOND WA 2415 (...0939)Card−$9.99PendingPOS DEBIT MICROSOFTMICROSOFT 36 REDMOND WA 2415 (...0939)POS DEBIT MICROSOFTMICROSOFT 36 REDMOND WA 2415…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-08-11T14:34:38.8333333+00:00
jeff van brusselen 0 Reputation points
answered 2026-08-11T15:07:37.44+00:00
Darhyl Amizola 48,930 Reputation points Independent Advisor
1 answer

Excel not working and keeps shutting down

we're sorry but excel has run into an error that is preventing it from working correctly. Excel will need to be closed as a result

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-06T10:06:43.1633333+00:00
Keenan, William (FEMS) 0 Reputation points
edited a comment 2026-08-11T15:04:43.36+00:00
Daniel-Vo 6,180 Reputation points Microsoft External Staff Moderator
1 answer

how to fix powerpoint not opening

Ive been trying to open saved documents in powerpoint but I am getting a message stating that an error has been encountered. When I press fix problem the application closes with no solution.

Microsoft 365 and Office | PowerPoint | Other | Other
asked 2026-08-11T15:02:16.6933333+00:00
Anthony Barrett 0 Reputation points
answered 2026-08-11T15:02:36.37+00:00

AI answer

2 answers

Unknown monthly charge

I'm being charged monthly (via a Visa card0 for something which doesn't appear in my subscriptions. How do I stop this?

Microsoft 365 and Office | Other
asked 2026-08-11T14:28:25.68+00:00
sue nash 0 Reputation points
answered 2026-08-11T15:01:25.5866667+00:00
DaveM121 915.5K Reputation points Independent Advisor
1 answer

365 subscriber downloaded OneDrive from MS website to reinstall but popup says its not MS verified

I kept getting error messages about OneDrive that said reinstalling the app might resolve the issue. So I uninstalled it, went to the official download website for OneDrive and downloaded the file, then tried to install it, but the popup says that I…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-11T11:05:57.13+00:00
FAITH YOUNG 0 Reputation points
commented 2026-08-11T15:01:18.3433333+00:00
Gunasekar N 74,450 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Unblock macros that Microsoft has blocked because source of the file is untrusted

Hello, I have opened my personal daily file to have the message "Security Risk Microsoft has blocked macros from running because the source of this file is untrusted". I have checked the properties of the file and there is no area or option to…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-11T11:57:18.0966667+00:00
Rachel Mayo (Mayo Rachel) 0 Reputation points
accepted 2026-08-11T15:00:32.3966667+00:00
Rachel Mayo (Mayo Rachel) 0 Reputation points
1 answer

How to disable tab 'files' in profile of user in Sharepoint

How to disable the tab files when looking in the profile of a user in SharePoint.

Microsoft 365 and Office | SharePoint | Other | Windows
asked 2026-08-11T14:59:11.08+00:00
Dora ANDRADE 0 Reputation points
answered 2026-08-11T14:59:24.91+00:00

AI answer

0 answers

Double billing

I am contacting Microsoft regarding billing and subscriptions paid through PayPal. I believe there is double billing and payments as I have been being charged through PayPal $10.50 per month and apparently I have also been charged on more than one…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-11T14:56:26.6766667+00:00
Ann Clippinger 0 Reputation points
2 answers

What version of 365 do Icurrently have?

I need to know what version of MS 365 is for a publisher. I don't know why, but I was asked to secure the version number and add to cover page with my article.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-08-07T20:11:37.8933333+00:00
Margaret Harmon 0 Reputation points
commented 2026-08-11T14:53:41.5+00:00
IRENE FERNANDES 0 Reputation points
2 answers

Kontowiederherstellung ohne Authentifikator

Ich habe ein Office- Business-Konto aber den Authentifikator nicht mehr um mich anzumelden. Wie komme ich dennoch auf dieses Konto?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-06T14:24:36.42+00:00
Christiane Jansen 0 Reputation points
edited an answer 2026-08-11T14:52:36.77+00:00
Helen Luu 1,945 Reputation points Independent Advisor
1 answer

Loop Email Reminder Frequency

Hi, Our team uses Microsoft Loop during team meetings. We take notes using the Agenda component and assign action items through the Tasks table. We've noticed that task reminder emails are not being sent consistently to all assignees. For example, this…

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

446 questions
asked 2026-08-10T14:39:32.9933333+00:00
Jessica W 20 Reputation points
commented 2026-08-11T14:51:34.97+00:00
Killian N 2,905 Reputation points Independent Advisor
2 answers

Unwanted OneDrive restore

I just spent the last two days removing all the junk that has slowly been building up in my computer. Today, OneDrive asked to sync files, and not knowing any better, restored everything I had removed. Is there a way to revert this? How do I stop this…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-11T14:12:51.8366667+00:00
zjn12385 0 Reputation points
answered 2026-08-11T14:48:58.88+00:00
DaveM121 915.5K Reputation points Independent Advisor
0 answers

Urgent: Account Recovery Issue Due to Typo in Recovery Email (@hotmai.com)

Hello Microsoft Support Team, I am locked out of my Hotmail account and desperately need assistance to recover it. The Problem: When I enter my correct password, the system prompts me to verify my identity via a recovery email. Unfortunately, when I…

Microsoft 365 and Office | Subscription, account, billing | Other | iOS
asked 2026-08-11T14:47:58.0833333+00:00
Muhammad Osman 0 Reputation points
1 answer

since installing 365 one user lost connect to other connected drives

since installing 365 one user lost connect to other connected drives

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-08-10T13:24:13.87+00:00
MICHAEL THOMAS 0 Reputation points
commented 2026-08-11T14:47:57.9533333+00:00
Roebe Ta 170 Reputation points Independent Advisor
1 answer

Transfer Office 2016 to my new Mac

Remove Office 2016 from old Mac, but cannot transfer to new Mac

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-11T14:43:47.98+00:00
kelvin yip 0 Reputation points
answered 2026-08-11T14:44:05.6533333+00:00

AI answer

1 answer

Android Webview not rendering the headers of Sharepoint page

Workspace one Web Browser which is a secure enterprise browser app is built on Android System WebView, we have an Android WebView in which I am trying to load a SharePoint page. However, certain elements of the page are not being rendered or displayed…

Microsoft 365 and Office | SharePoint | For business | Android
asked 2026-08-11T07:02:02.05+00:00
vmwUser1 0 Reputation points
edited an answer 2026-08-11T14:43:32.6766667+00:00
Julie Huynh 2,525 Reputation points Independent Advisor