Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,612 questions
476,450 questions with Microsoft 365 and Office-related tags
1 answer
Can't sign in
I am unable to authenticate my account, and therefore unable to sign in to contact support annoyingly. Surely there is a support email that I can contact to try and get this sorted out. I work for myself and need access to my billing for accounting…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-06T22:12:41.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Carol Riddick
0
Reputation points
answered 2026-06-07T00:22:28.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vivian-HT
16,605
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
My files are showing read only.
I am the administrator for my computer. I created Word files but now they say "Read Only" and won't let me edit. What do I need to do to fix this?
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,449 questions
asked 2026-06-06T19:41:43.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Ellen Roberts
0
Reputation points
accepted 2026-06-07T00:09:15.4933333+00:00
Ellen Roberts
0
Reputation points
1 answer
access to admin center
My link to the admin center is corrupted, so I cannot access the admin center to manage my business account. All of the copilot attempts to solve were unsuccessful. Because the link is corrupted, I cannot add a phone number to the account, to phone…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,612 questions
asked 2026-06-06T22:06:21.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 65%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Larry Randall
0
Reputation points
edited an answer 2026-06-07T00:09:14.84+00:00
Vivian-HT
16,605
Reputation points Microsoft External Staff
Moderator
2 answers
slow syncing on my PC win11.
2days now. Gets to around 48% then drops back to about 42% repeatedly.?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,497 questions
asked 2026-06-06T23:01:15.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 25%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Anthony sloan
0
Reputation points
answered 2026-06-07T00:03:47.56+00:00
John Jefferson Doyon
72,275
Reputation points
Independent Advisor
1 answer
Cannot upload in Power BI due to not having OneDrive for business- How do I use Power BI as a student?
I am attending university but having to use a "personal" business email to use Power BI for my school assignments. I cannot upload the excel worksheet through excel or through a cvs file like I am supposed to because of the One Drive issue.…
Microsoft 365 and Office | OneDrive | For education | Windows
Microsoft 365 and Office | OneDrive | For education | Windows
A Microsoft file hosting and synchronization service.
758 questions
asked 2026-06-06T19:38:05.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 40%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Ashleigh Poisson
0
Reputation points
edited the question 2026-06-06T23:56:36.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,095
Reputation points Microsoft External Staff
Moderator
1 answer
Will my office 365 Stop Working After july 13?
There is an update that keeps popping up on my screen when using office suite, like Word or Excel. It says that my office may not be editable documents by July 13, 2026, if I don't update my iOS on Mac. what should I do? I'm also graduating from college…
Microsoft 365 and Office | Subscription, account, billing | For education | MacOS
Microsoft 365 and Office | Subscription, account, billing | For education | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
51 questions
asked 2026-06-06T23:24:30.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 17%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK3%3C/text%3E%3C/svg%3E)
KatherineAcholonu-3337
0
Reputation points
answered 2026-06-06T23:54:04.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
15,325
Reputation points Microsoft External Staff
Moderator
1 answer
MFA Verification Failure – Error Code 399287 During Identity Verification I can't receive and codes
Issue Summary: I unable to complete Multi-Factor Authentication (MFA) verification when signing in to Microsoft 365/Azure AD. During the verification process, the system displays the message: "Sorry, we're having trouble verifying your account.…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,770 questions
asked 2026-06-06T21:24:50.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ahmed Mohamed
0
Reputation points
edited the question 2026-06-06T23:53:56.39+00:00
Daniel-Vo
6,095
Reputation points Microsoft External Staff
Moderator
1 answer
MSA code loop for login not configured on device - unable to access my account or Project
I need to remove the MSA access from my accounts so they can be configured properly. I am no longer able to access my admin page or use Project/Planner under the assigned MS login. keeps looping for MSA code but the account is NOT set up there so I am…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,770 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
how to fix microsoft authenticator??
I’ve been calling all the numbers i can find on google for microsoft but no one answers and nothing helps. I need the microsoft authenticator to work on this new phone i have. It doesn’t for some reason when it worked perfectly on my other phone. it’s…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,230 questions
asked 2026-06-06T23:46:22.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 75%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Abigail Barrera
0
Reputation points
edited the question 2026-06-06T23:52:00.19+00:00
Daniel-Vo
6,095
Reputation points Microsoft External Staff
Moderator
2 answers
Locked Out of Azure Portal after Mobile Device Upgrade
I am having troubles logging into my Azure Tenant via the Azure Portal. The reason being, I switched to a new mobile device and now my authenticator app account that I would receive codes to is now in a stale/logged out state where I cannot receive the…
Microsoft 365 and Office | Subscription, account, billing | For business | Android
Microsoft 365 and Office | Subscription, account, billing | For business | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
128 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
how do you convert a Word document to a Canva poster
Hello, I need help converting my Word document to a Canva poster. I want to be able to write in word but also decorate on a Canva poster. So I was wondering if there is a way to just convert my word document into a Canva poster. I figured it would just…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,497 questions
asked 2026-06-06T21:21:11.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 13%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Hensley Peters
0
Reputation points
answered 2026-06-06T23:27:36.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
8,695
Reputation points
Independent Advisor
2 answers
Locked out of school account
I am not able to sign in to my school account. Each time I attempt to login on the Microsoft Authenticator app I get to the page where it tells me to use the code from the app on my mobile device. No code is ever received and I am not able to login.
Microsoft 365 and Office | Subscription, account, billing | For education | Android
Microsoft 365 and Office | Subscription, account, billing | For education | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
30 questions
asked 2026-06-06T20:40:07.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 43%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Cameron Kirchhofer
0
Reputation points
edited the question 2026-06-06T23:26:58.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie-D
16,885
Reputation points Microsoft External Staff
Moderator
1 answer
Excel - How to Find out order of the filters applied
Does anyone know how to find the order in which filters are applied when there is more than 1 filter applied?
Microsoft 365 and Office | Excel | For business | Other
Microsoft 365 and Office | Excel | For business | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,476 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 85%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Locked out of Business/Owner account - No way to remove MFA
First, the automated phone system made this much harder than it needed to be. It took me roughly 10 calls just to get a case number created, which is a rough experience when you're already locked out and trying to reach someone, especially as a paying…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,770 questions
asked 2026-06-03T23:56:52.01+00:00
Garrett Kohlrusch
0
Reputation points
edited a comment 2026-06-06T23:23:57.0766667+00:00
Garrett Kohlrusch
0
Reputation points
1 answer
"WORD has encountered a problem" when trying to copy a file from a web page.
I often copy online articles from the internet to MSWord so I can edit them before printing them. Usually no problem. However, after latest Windows 11 update, I now get "WORD has encountered a problem" when I try to do that. I also got that…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,139 questions
asked 2026-06-06T23:20:30.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 78%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Matthew Sheinin
0
Reputation points
answered 2026-06-06T23:20:39.4166667+00:00
AI answer
2 answers
365 Premium upgrade incompatible with my Mac OS. Need support access
Just a few minutes ago I renewed my subscription and accepted the offer to upgrade to 365 Premium but after trying to installed it I learned of OS requirement and my older MacBook Pro cannot run required OS. Every support link I go to for help sends me…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,829 questions
asked 2026-06-06T22:18:06.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 53%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
cbs
0
Reputation points
answered 2026-06-06T23:03:16.65+00:00
Diana Mariz
8,695
Reputation points
Independent Advisor
2 answers
MS Office LTSC Standard 2024 suddenly not activated
I purchased the lifetime MS Office LTSC Standard 2024 version and have been using it for some time. Now, however, it is saying it is not activated. I have the key, but it also will not let me enter the key. It says I have activated the limit of keys. …
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,666 questions
asked 2026-06-06T19:27:09.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 21%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Stacie Riddle
0
Reputation points
answered 2026-06-06T23:01:59.69+00:00
Stefan Blom
342K
Reputation points MVP
Volunteer Moderator
1 answer
How can I get Loop with Copilot and notebooks?
I upgraded to premium. Copilot told me I can use Loop with Copilot and notebooks. I have nothing of this cervises. I have wasted my time moving my files to Loop, and Copilot is constantly misleading and lying to me about Microsoft services. How can I get…
Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
428 questions
asked 2026-06-06T22:57:06.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 28.000000000000004%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
Elena Kalugina
0
Reputation points
answered 2026-06-06T22:57:18.1933333+00:00
AI answer
1 answer
No longer able to save documents to Word.
I have MS Word for Mac v. 16.78.3, 2019. I understand you no longer give support for 2019, but what else can I do in order to save my documents? I am able to save my MS Excel files, 2019. I have MS Office Home & Student. I have a Mac Desktop,…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,449 questions
asked 2026-06-06T22:51:01.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 37%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Donna
0
Reputation points
answered 2026-06-06T22:51:11.3266667+00:00
AI answer
2 answers
How to fix "how to fix save failed due to out of memory or disk space"
I can not save any word document. I am using Microsoft 365 on Windows 11. It has been very frustrating. It keeps giving me :"Saved failed due to out of memory or disk space". I checked my computer and all is fine. I uninstalled my Microsoft 365…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,139 questions
asked 2026-06-06T19:51:45.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dr. Dodo Joseph
0
Reputation points
answered 2026-06-06T22:50:25.49+00:00
Manoel Barros
19,270
Reputation points
Independent Advisor