479,566 questions with Microsoft 365 and Office-related tags

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Access to OneDrive and SharePoint has been denied; this page has been blocked because it violates the Acceptable Use Policy within the Terms of Use.

After that, I was unable to use my OneDrive; I am an E5 administrator with an active subscription.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-28T05:28:16.9433333+00:00
Satisfy249 0 Reputation points
answered 2026-06-28T06:01:47.76+00:00
Jade Ng 13,160 Reputation points Microsoft External Staff Moderator
3 answers

how to be able to send emails manually as in 365 mail Classic rather than automatically as in the New version

Please give me steps to be able to send emails manually as in the Classic system which worked well. This will allow time to edit or delete before sending. Thank you Bob

Microsoft 365 and Office | Other
asked 2026-06-26T18:04:01.86+00:00
Bob Berger 0 Reputation points
answered 2026-06-28T05:52:13.8966667+00:00
John Jefferson Doyon 75,655 Reputation points Independent Advisor
0 answers

hello i got hacked pls help me

Hello, My Microsoft account was hacked. The attacker changed the sign-in email to an address ending in @systematizationmail.com and also changed the password. My original email address was [******@gmail.com] and I still have access to that email account.…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-28T05:44:41.4+00:00
Filip Čambalík 0 Reputation points
0 answers

Unable to send word document via turnit in

Hello, I am unable to submit my work on turnit in on this is account. Are you able to assist me? Is there a reason why I need it for school assignments. Thanks

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-06-28T05:38:52.4166667+00:00
Kimberly Poole 0 Reputation points
1 answer

Data Recovery Team

Dear Microsoft Support, Thank you for your response. I understand your explanation, but I kindly ask you to escalate my case to a human support engineer for a final manual review. My missing files contain irreplaceable family photos and personal…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-06-28T04:29:45.7766667+00:00
Mehran Heidari 0 Reputation points
edited the question 2026-06-28T05:15:13.39+00:00
DaveM121 (2) 14,290 Reputation points Volunteer Moderator
1 answer

Word is Error

my microsoft word app is in error. I accidentally deleted all the apps installed yesterday then I recovered it but when I open word is says " An error has been occurred" I tried to click repair, but nothing happen is always the same whenever I…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-06-28T04:48:18.11+00:00
Cynde Mangalao 0 Reputation points
edited an answer 2026-06-28T05:09:18.1866667+00:00
BryceSor 5,320 Reputation points Volunteer Moderator
1 answer

Help needed to delete myself and children from a family group, so we can join a new family group

I have been using the online chat and they were unable to assist me, so I was directed here. I currently have a Family Group set up, which I am the original organiser of. In the group is myself and my two boys. I want to close this family group, so that…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-06-27T22:23:17.4966667+00:00
V.A 0 Reputation points
edited an answer 2026-06-28T05:05:58.43+00:00
Norah-L 7,315 Reputation points Microsoft External Staff Moderator
1 answer

Remove son from Family Group

Hi, I would like to remove my son from the microsoft family. Unfortunately, when I click "Manage consent" I cannot choose "Remove consent". Instead it takes me to an info page then below the box says "To manage restrictions for…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

240 questions
asked 2026-06-27T08:27:11.5166667+00:00
Sam A 0 Reputation points
edited an answer 2026-06-28T05:05:17.5533333+00:00
Norah-L 7,315 Reputation points Microsoft External Staff Moderator
1 answer

Not able to cancel subscription.

I wish to cancel my subscription. I tried going to subscription, but could not go to manage account.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-28T04:26:00.21+00:00
David Smith 0 Reputation points
answered 2026-06-28T05:04:15.44+00:00
Darhyl Amizola 44,950 Reputation points Independent Advisor
0 answers

Locked out of Microsoft 365 Developer Program tenant due to Microsoft Authenticator

Hello Microsoft Team, I am locked out of my Microsoft 365 Developer Program tenant. Tenant: zjl26.onmicrosoft.com User: ******@zjl26.onmicrosoft.com I accidentally uninstalled Microsoft Authenticator. I can reset my password through my recovery email,…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-06-28T03:41:59.6933333+00:00
shivani shinde 0 Reputation points
edited the question 2026-06-28T05:00:28.06+00:00
Vergil-V 15,360 Reputation points Microsoft External Staff Moderator
0 answers

Lost Microsoft Authenticator access for the only Global Administrator of Microsoft 365 Developer E5 tenant

Hello, I am the only Global Administrator of my Microsoft 365 Developer E5 tenant. My phone was reset and I lost access to Microsoft Authenticator. I still know my administrator password and my Microsoft 365 Developer E5 subscription is active and…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-06-28T03:50:42.9266667+00:00
edited the question 2026-06-28T04:59:51.3166667+00:00
Vergil-V 15,360 Reputation points Microsoft External Staff Moderator
1 answer

Old OneDrive Photos are gone?

I had a bunch of photos in my OneDrive previously. I started a backup of photos from a new phone and now all of my old photos are gone. The only photos I see are from my new phone backup... Except in one place. I can see some of my old photos in the…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-06-28T02:40:02.9633333+00:00
Matt Essig 0 Reputation points
answered 2026-06-28T04:47:25.0333333+00:00
Vedashri Chaudhari 0 Reputation points
1 answer

Microsoft 365 Developer Program GitHub account linking returns 404

I am using the Microsoft 365 Developer Program at developer.microsoft.com. When I go to My settings and try to link my GitHub account, the official GitHub OAuth authorization flow returns a 404 page, so the GitHub account cannot be linked. I tried…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-06-28T02:38:08.47+00:00
Zichen Wu 0 Reputation points
commented 2026-06-28T04:46:17.06+00:00
Zichen Wu 0 Reputation points
1 answer

How to contact a human at Microsoft for billing dispute?

How do I get in touch with a human at Microsoft to get a lost account billing terminated? Last month I was billed and only able to use Microsoft's fabulous AI support agent which advised me to dispute charge to stop all billing since the investigate…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-28T03:54:09.97+00:00
ForeverWyoming 0 Reputation points
answered 2026-06-28T04:41:08.71+00:00
Lester Bernard Reyes 82,455 Reputation points Independent Advisor
1 answer

Office 365 Business Standard Login Issue

I am the only Global Administrator for my Microsoft 365 Business tenant. My Microsoft Authenticator device is broken, I have no alternate MFA method, and I cannot sign in. I need assistance with recovering access and resetting my MFA after ownership…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-27T23:50:33.5033333+00:00
HVIT Family 0 Reputation points
edited an answer 2026-06-28T04:40:10.42+00:00
Jade Ng 13,160 Reputation points Microsoft External Staff Moderator
2 answers

How to delete ALL photos from Onedrive

I have not been able to "select all" on my photos to delete them. The way there were uploaded is not how I want them and I want to start over. It shows over 400 G in storage, and it must be almost all the pictures. I would like to wipe my…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-27T15:02:47.41+00:00
Scott Royle 10 Reputation points
answered 2026-06-28T04:38:11.8166667+00:00
Craig Long 18,245 Reputation points
2 answers

I am getting billed monthly for a service that I am not using

I am being charged $7.92 on my credit card every month for the last year even though i have contested the charge with my bank. I log into my Microsoft account and it says i have had no previous transactions. I am so frustrated as I cannot track where…

Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
asked 2026-06-28T00:02:46.2+00:00
Angela Byrnes 0 Reputation points
answered 2026-06-28T04:33:46.39+00:00
Angela Byrnes 0 Reputation points
0 answers

My student offer error whyyy

iam eligible for the student offer but in the picture you can see its complicated. please helpp meee :'(((

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-06-28T04:32:55.1766667+00:00
Rendy Mahaputra 0 Reputation points
1 answer

Cancel my recurring billing for the microsoft subscription

I have the Microsoft invoices below getting generated and I would like to cancel them: Invoice number: [Moderator note: Personally Identifiable Information removed] Amount: $5.49 CAD Billing period: April 1, 2026 - April 30, 2026 Billing date: May 9,…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-28T02:30:49.92+00:00
Naresh Nagandla 0 Reputation points
edited the question 2026-06-28T04:30:15.43+00:00
Jade Ng 13,160 Reputation points Microsoft External Staff Moderator
1 answer

Access to Admin Panel

"I am the Global Admin for Microsoft 365 tenant [Moderator note: Personally Identifiable Information removed]. I am completely locked out of my only admin account [Moderator note: Personally Identifiable Information removed] due to MFA. My phone…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-28T03:34:25.13+00:00
Roshni Mehrotra 0 Reputation points
edited the question 2026-06-28T04:17:34.8133333+00:00
Jade Ng 13,160 Reputation points Microsoft External Staff Moderator