480,520 questions with Microsoft 365 and Office-related tags

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Latest June Update Hides OneDrive and User profile

The latest windows update KB5094126 and KB5089549 causing instability in OneDrive and User Profile. User profile cannot be found and after repeated restarts and shutdowns, can access desktop and login but all one drive files are inaccessible with error…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-07-04T18:27:07.61+00:00
Joshua Raphael 0 Reputation points
edited the question 2026-07-04T18:29:28.4366667+00:00
Joshua Raphael 0 Reputation points
4 answers

Free 365 subscription

My laptop was a gift from my wife. She bought it at Costco. It is supposed to have a 1-year free subscription for MS365. How do I activate that? MS keeps trying to charge me for MS365.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-02-13T18:59:53.5566667+00:00
Myelin Klobert 0 Reputation points
commented 2026-07-04T18:24:51.04+00:00
KW 0 Reputation points
1 answer

constant prompt to sign in

I have constant prompts to sign in everytime I use a 365 product. It won't accept any email addresses for me even though they are registered. what do I do? Move from Microsoft 365 and Office | Access | For home | Windows

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-02T06:58:05.8466667+00:00
naomi adams 0 Reputation points
edited a comment 2026-07-04T18:17:11.8+00:00
Stefan Blom 344.2K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How do I remove the empty space on the right side of the MS Word display?

I found my MS Word display looking like this—there is an empty space on the right side, but I can't figure out how to get rid of it, even though I'm using A4 portrait orientation. Could someone please tell me how to get the view back to normal?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-04T06:12:10.9966667+00:00
Nana Na 0 Reputation points
commented 2026-07-04T18:13:10.37+00:00
Stefan Blom 344.2K Reputation points MVP Volunteer Moderator
3 answers

How to Merge a Single Classic Outlook PST Back Into My Original PST

Due to a corrupted file, I had to delete my email and reinstall it (mick@xxxx). However, it created its own PST file, and I want to move it back into the main PST file where it used to be, or recreate it there. Currently, mick@xxxx sits in its own…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-03T17:53:12.79+00:00
Mick 0 Reputation points
commented 2026-07-04T18:12:29.5766667+00:00
Jeronimo Fuerte 41,425 Reputation points Independent Advisor
6 answers

Microsoft Excel will no longer open.

Every time I go to open Excel I get the following message. "Excel couldn't start last time. Safe mode could help you troubleshoot the problem, but some features might not be available in this mode. Do you want to start in safe mode." Yes or No…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-30T21:52:16.04+00:00
John Hilliard 0 Reputation points
answered 2026-07-04T18:08:56.3833333+00:00
Ferdinand Nanalig 31,160 Reputation points Independent Advisor
2 answers

Transfer or reset the activation for my Office Home 2024 license.

Hello. My HP laptop had a warranty motherboard replacement. I reinstalled Microsoft Office Home 2024 using the same Microsoft account that owns the license. However, Office says “This product is already installed on another device.” Since the motherboard…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-04T02:21:54.4066667+00:00
ryo hara 0 Reputation points
answered 2026-07-04T18:07:10.7566667+00:00
Stefan Blom 344.2K Reputation points MVP Volunteer Moderator
1 answer

How to send a file??

I have created an Excel spreadsheet that I want to attach to an email and can't get it to work, please help!

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-07-04T17:23:35.3233333+00:00
Jody Plummer 0 Reputation points
answered 2026-07-04T18:00:02.0833333+00:00
EmilyS726 245.3K Reputation points Independent Advisor
4 answers

Transfer my Office to New Laptop

All, I bought a new laptop and I need to transfer my MS Office to a new laptop by I can not do that. Can you please help

Microsoft 365 and Office | Word | For home | Windows
asked 2026-01-30T01:54:54.7433333+00:00
Eidel Toma 0 Reputation points
edited a comment 2026-07-04T17:55:22.16+00:00
Stefan Blom 344.2K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Request to Restore Microsoft 365 Developer Profile

Dear Microsoft 365 Developer Program Support, I am writing to request assistance with my Microsoft 365 Developer Program account. My Microsoft account email is: <PII removed>@gmail.com I was previously eligible for the Microsoft 365 Developer…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-07-04T11:15:26.28+00:00
Phạm Tiến Dũng 20 Reputation points
accepted 2026-07-04T17:47:45.1033333+00:00
Phạm Tiến Dũng 20 Reputation points
0 answers

Practice Assessment stuck on "Compiling your assessment..." – No score displayed (PL-200 & PL-300)

Hello Microsoft Support, I am facing an issue with Microsoft Learn Practice Assessments. After completing all 50 questions and clicking Submit, the assessment gets stuck on "Compiling your assessment..." indefinitely. The score is never…

Microsoft 365 and Office | Other
asked 2026-07-04T17:45:11.58+00:00
Piyush Umathe 0 Reputation points
3 answers

I want a phone number to contact you about my account

I want a phone number to contact you about billing and my account.

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-12-26T21:33:25.08+00:00
Connie 0 Reputation points
commented 2026-07-04T17:31:25.8466667+00:00
Stefan Blom 344.2K Reputation points MVP Volunteer Moderator
2 answers

how to download emojis into outlook

How can I get the emojis to appear? I can click on emoji in the toolbar, but then there are no choices given in any category.

Microsoft 365 and Office | Other
asked 2026-07-02T22:40:58.9266667+00:00
JOHN and SANDY KOCH 0 Reputation points
commented 2026-07-04T17:29:11.2366667+00:00
Jeronimo Fuerte 41,425 Reputation points Independent Advisor
1 answer

Endnote placement

I have a Word document which is divided into chapters. I would like to put endnotes for each chapter at the end of the chapter, rather than at the end of the document. Is there a way to do this?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-04T00:57:18.1466667+00:00
Mary Guitar 0 Reputation points
edited a comment 2026-07-04T17:25:46.3566667+00:00
Stefan Blom 344.2K Reputation points MVP Volunteer Moderator
1 answer

Horrible mechanical voice Microsoft 354 outlook

How do i get rid of the mechanical voice. I have been using a non-mechanical voice and it changed back to this awful one.

Microsoft 365 and Office | Other
asked 2026-07-04T15:41:55.2766667+00:00
Karen Loftus 0 Reputation points
answered 2026-07-04T17:14:50.82+00:00
Sumit D - IA 172.1K Reputation points Independent Advisor
2 answers

After upgrading MacBook Word and Excel 2019 don't start anymore.

Hi all I bought a new MacBook. I have a 2019 PackOffice. I transfered all the data and softwares from the old MacBook and now I have the message : "Activate Microsoft 365 to Create and Edit". How come since I bought a permanent…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-07-04T14:28:31.58+00:00
Saint/112 0 Reputation points
recommended 2026-07-04T17:11:51.64+00:00
Stefan Blom 344.2K Reputation points MVP Volunteer Moderator
1 answer

Auto Update for the Security Cerficate Update

I have Excel 2021 and Word 2021 for MacOS. NOT subscription. Autoupdate, (the latest version of Autoupdate), for Excel says Microsoft Excel 16.110, current version 16.91 installed July 3, 2026. How can my current version be later the the update…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-07-03T20:36:51.1233333+00:00
Noneof YourBus 0 Reputation points
commented 2026-07-04T16:59:04.35+00:00
Ivan B 116.1K Reputation points Independent Advisor
0 answers

MSFT sends "verification" emails to *****@domain.OnMicrosoft.com -- but can not access that account

When I try to log in or retrieve any password for our ****@domain.OnMicrosoft.com account, I am told that no account exists. It is so maddening. Why is there not a simple URL for us to log in? Just trying to get into our "Company" (which I own…

Microsoft 365 and Office | Other
asked 2026-07-04T16:56:16.3733333+00:00
LisaLaMagna-8820 0 Reputation points
0 answers

Personal One Drive disappeared from File Explorer after purchasing more storage

I've been receiving notifications for some time that I was running out of One Drive storage. I finally gave up trying to free up space by deleting unwanted files (and emptying bin), and today I bought more storage using the prompt in One drive. The…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-07-04T16:54:29.5266667+00:00
Helen Counsell 0 Reputation points
1 answer

office 2021 home license does not work

Office 2021 home license does not work after three years although under subcriptions in my microsoft account the office is listed.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-04T14:24:25.09+00:00
serkan kubilay koc 0 Reputation points
commented 2026-07-04T16:54:06.7766667+00:00
serkan kubilay koc 0 Reputation points