474,951 questions with Microsoft 365 and Office-related tags

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changing to business account

I have a personal account and I want to change it to a business account whilst keeping the same email address for that account as it is the one I have been using for consulting for several years

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-28T06:07:36.74+00:00
Penny Scott 0 Reputation points
answered 2026-05-28T06:29:53.74+00:00
Manish Nayak 0 Reputation points
1 answer

Change of billing name

Hi, I realized that for some reason, I have input my billing company's name wrongly. It should be [Moderator note: Personally Identifiable Information removed] and not [Moderator note: Personally Identifiable Information removed] May I know how I should…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-28T05:27:49.2466667+00:00
Kelvin Lim 0 Reputation points
edited the question 2026-05-28T06:26:00.8933333+00:00
Jade Ng 11,750 Reputation points Microsoft External Staff Moderator
2 answers

Converting my Personal Account to Business Account

I have a personal account as [Moderator note: Personally Identifiable Information removed]@xamiticonsulting.com which I would like to convert to Microsoft 365 Business Standard. Please let me know how to convert this.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-27T03:19:08.26+00:00
Suvashis Samaddar 0 Reputation points
commented 2026-05-28T06:24:36.8333333+00:00
Vivian-HT 16,265 Reputation points Microsoft External Staff Moderator
2 answers

SharePoint folder download stops at ~40 MB for external users – files corrupted or incomplete

Title: SharePoint folder download stops at ~40 MB for external users – files corrupted or incomplete Details: I am an external user (student at Chonnam National University, Korea) who was granted access to a shared OneDrive/SharePoint folder by a…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-27T03:27:32.06+00:00
ERNIYAZOV SARVARBEK 0 Reputation points
commented 2026-05-28T06:18:08.28+00:00
Doris V 1,695 Reputation points Microsoft External Staff Moderator
2 answers

Cant log into my Authenticator App to be able to sign into work platform

Hello, I got a new phone and I can't log into my Authenticator App to verify the computer at work to log into my work platform and email!! I got a new phone and phone number!! So I can't recieve any of the codes its trying to send to get signed in…

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-05-26T16:24:47.5666667+00:00
Rachael Perry 0 Reputation points
commented 2026-05-28T06:17:35.16+00:00
Dora-T 13,660 Reputation points Microsoft External Staff Moderator
1 answer

office not opening in my laptop

Office Home 2024 says installed on another device after HP motherboard replacement after replacement of my motherboard from the hp company im not able to use microsoft 365 and office and im not able to claim my 3 months xbox subscription after this…

Microsoft 365 and Office | Other
asked 2026-05-28T06:12:23.4833333+00:00
CHINTHAKINDI NACHIKETH MENON 0 Reputation points
answered 2026-05-28T06:12:41.9766667+00:00

AI answer

2 answers

MS Word merged document will not open

Once i attach the source document to a MS Word document, the MS Word document does not open.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-27T16:19:12.4066667+00:00
Roberta Rolando 0 Reputation points
answered 2026-05-28T06:07:20.33+00:00
Doug Robbins - MVP - Office Apps and Services 323K Reputation points MVP Volunteer Moderator
3 answers One of the answers was accepted by the question author.

How to fix frequent corrupted zip file downloads on OneDrive for Mac

When doing downloads from OneDrive, multiple files are typically compressed as a zip file. On my Mac, I've been having numerous issues with unzipping them, with different error messages from saying the data might be corrupted, or the file is unreadable.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-05-27T09:02:55.3133333+00:00
GY 0 Reputation points
accepted 2026-05-28T06:06:22.1766667+00:00
GY 0 Reputation points
1 answer

Payment issue

i faced issue when i pay for microsoft 365 i fill all the details correctly but it's nit working how i purchase microsoft 365 subcriptions can you add upi options in my payment options

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-28T05:59:56.7+00:00
Gulshan kumar 0 Reputation points
answered 2026-05-28T06:00:44.37+00:00

AI answer

1 answer

comment avoir a nouveau accès a mon word

je n'arrive pas a enter dans mon word gratuitement on me demande de payer une licence

Microsoft 365 and Office | Word | Other | Windows
asked 2026-05-28T05:54:33.1666667+00:00
CVO TRIPLE 0 Reputation points
answered 2026-05-28T05:54:47.7133333+00:00

AI answer

3 answers

Transfer my Office to New Laptop

All, I bought a new laptop and I need to transfer my MS Office to a new laptop by I can not do that. Can you please help

Microsoft 365 and Office | Word | For home | Windows
asked 2026-01-30T01:54:54.7433333+00:00
Eidel Toma 0 Reputation points
edited an answer 2026-05-28T05:42:21.7033333+00:00
Stefan Blom 341.1K Reputation points MVP Volunteer Moderator
2 answers

Remove Domain from MS 365 Business Account

Hello [Moderator note: Personally Identifiable Information removed] The domain is attached to this tenant ID [Moderator note: Personally Identifiable Information removed] I no longer have access to the admin center for the account where the domain is…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-05-28T03:42:41.1366667+00:00
Jonathan 0 Reputation points
answered 2026-05-28T05:38:55.23+00:00
Vivian-HT 16,265 Reputation points Microsoft External Staff Moderator
1 answer

Word won't save changes (Mac)

Hi, So I've been having this issue for quite a while now where Word won't always save the changes in my document. Sometimes it will say that it is 'Saved to my Mac' but when I go to close the document it will come up and say that it is not saved. The…

Microsoft 365 and Office | Word | For education | MacOS
asked 2026-05-17T12:21:05.8866667+00:00
Madeleine 0 Reputation points
commented 2026-05-28T05:04:07.1166667+00:00
Madeleine 0 Reputation points
1 answer

’m trying to redeem a Microsoft 365 product key for my Mac and get: “Please come back later to redeem your product key.” Error Code: TooManyRequests Correlation Id: 82e703f0-1ee3-4cbd-a7a7-6c2a904b761f Timestamp: 2026-05-28T03:27:34.111Z The store confirm

I’m trying to redeem a Microsoft 365 product key for my Mac and get: “Please come back later to redeem your product key.” Error Code: TooManyRequests Correlation Id: 82e703f0-1ee3-4cbd-a7a7-6c2a904b761f Timestamp: 2026-05-28T03:27:34.111Z The store…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-28T03:48:12.5133333+00:00
SAUMITRA KAR 0 Reputation points
answered 2026-05-28T05:02:05.0466667+00:00
Sumit D - IA 169.2K Reputation points Independent Advisor
1 answer

The upcoming discontinued program Publisher

Is Microsoft reconsidering to keep running Publisher? I read lots of customer are not happy about to erasing it. I use this program daily for nearly 20years. I'm devastated not to be able to do all the various photo montage, graphic design and much much…

Microsoft 365 and Office | Publisher | For home
asked 2026-05-28T04:56:08.73+00:00
Karine Wilson 0 Reputation points
answered 2026-05-28T04:56:22.3033333+00:00

AI answer

1 answer

Query on Microsoft forms

One of our users (user1) has left the company, and we need to transfer ownership of their Microsoft Form to another user (user2). As a Global Administrator, I am able to access the departed user's forms using the following URL: I can see the forms…

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-05-28T04:07:03.82+00:00
Glenn Maxwell 13,761 Reputation points
edited the question 2026-05-28T04:48:00.37+00:00
Vivian-HT 16,265 Reputation points Microsoft External Staff Moderator
1 answer

Product Key

I purchased a product key and I uninstalled it to install on a new device and it is not working

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-28T03:56:59.58+00:00
A. Clayton 0 Reputation points
answered 2026-05-28T04:34:58.2233333+00:00
Estrella721 38,485 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

OneDrive Sync

Why can I not sync all the folders from my one drive to file explorer? I have included an screenshot of the folders I am having issues with:

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-27T12:43:51+00:00
Jason Nelson 0 Reputation points
commented 2026-05-28T04:27:02.0333333+00:00
Ana Le 590 Reputation points Independent Advisor
2 answers

How to download the free version of Microsoft apps

I know that having a Microsoft Account does not cost money, but using the apps cost money, right? Is there any way to download the free ones legally?

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-05-28T04:05:36.5166667+00:00
th3 0 Reputation points
answered 2026-05-28T04:23:45.6666667+00:00
Ana Le 590 Reputation points Independent Advisor
3 answers

Word Outlining Issue

I'm on a pc using Word v2604. I was inputting notes from a class and I was using the Outline View (under View). Then I realized that I couldn't print that 'view'. It wasn't actually formatting the document as an outline. So selected all the text,…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-26T20:22:15.7933333+00:00
Mike Leister 0 Reputation points
answered 2026-05-28T04:02:38.2333333+00:00
Charles Kenyon 167.2K Reputation points Volunteer Moderator