Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,532 questions
481,453 questions with Microsoft 365 and Office-related tags
1 answer
billing Question
I was charged $129.99 for - Microsoft 36 Redmond WA. How do I find out what this charge is for? Do you have a customer support phone number?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-07-10T16:42:23.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 90%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jay Simonis
0
Reputation points
answered 2026-07-10T17:23:10.4433333+00:00
Gunasekar N
71,690
Reputation points
Independent Advisor
1 answer
Urgent: Unable to Create Microsoft 365 Agent Instances from Blueprint – Frontier License Error
Hi Microsoft Teams Support, This is an urgent issue blocking our development work. We are working on creating our own agents using the Blueprint feature. Our current environment is configured as follows: Microsoft 365 Frontier license for AI Teammates is…
Microsoft 365 and Office | Development | Other
Microsoft 365 and Office | Development | Other
Building custom solutions that extend, automate, and integrate Microsoft 365 apps.
4,740 questions
asked 2026-07-07T17:09:03.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 65%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Akshay Babar
65
Reputation points
commented 2026-07-10T17:21:19.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
16,325
Reputation points Microsoft External Staff
Moderator
1 answer
[Word] Two-finger scrolling over a selected canvas fails to scroll page
When scrolling with my laptop trackpad using two fingers and the cursor is above a selected drawing canvas, the page does not scroll until I move the cursor outside the canvas area. I don't get this issue when using my mouse. Can this bug be looked at?…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,125 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
5 answers
Working Offline Problems
Microsoft Outlook is permanently showing WORKING OFFLINE.- SEND RECEIVE ERROR. The recommends concerning 'Open Microsoft Outlook, go to Send and Receive Folder and change back to WORKING ONLINE does not work. There is no facilities to do so. This…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,516 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 76%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
0 answers
Links in Excel do not open
I am using Microsoft 365/Windows 11 - in excel I am trying to link network files from Word into excel, the path shows up but the link doesn't do anything when selected, how do I fix this?
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,742 questions
asked 2026-07-10T16:21:20.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 73%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Denise Ann Hubbard
0
Reputation points
edited a comment 2026-07-10T17:18:16.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
14,150
Reputation points Microsoft External Staff
Moderator
1 answer
Tax Residency Certificate 2026
Hello, I would like to request a Tax Residency Certificate for Microsoft Ireland Operations Limited for the 2026 tax year. The certificate is required for Polish withholding tax purposes. Thank you for your assistance.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,383 questions
asked 2026-07-09T14:30:51.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 75%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Katarzyna Gnoza
0
Reputation points
commented 2026-07-10T17:15:16.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 23%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alexis-NG
17,470
Reputation points Microsoft External Staff
Moderator
0 answers
Best way to organize used cars inventory data in Excel?
Hi, I am setting up a spreadsheet to track and manage a used car inventory for a client. I want to organize data like make, model, year, and price efficiently. For reference, I want to structure my data categories similar to how this live inventory is…
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
676 questions
asked 2026-07-10T17:07:26.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alizay Mateen
0
Reputation points
asked 2026-07-10T17:07:26.7+00:00
Alizay Mateen
0
Reputation points
0 answers
unable to update office 2024 home
i have got preinstalled MS 365 basic with office 2024 home . I am unable to claim office 2024 home i have tried using MS login iD and password
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,906 questions
asked 2026-07-10T17:04:37.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 5%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arvinder Singh
0
Reputation points
asked 2026-07-10T17:04:37.4166667+00:00
Arvinder Singh
0
Reputation points
0 answers
Word Documents
I accidentally pressed the control button instead of the shift key for a capital letter while putting information in the file. I got it back, but it has red lines through everything and won't let me do anything. How do I restore the file like it was…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,125 questions
asked 2026-07-10T17:04:32.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 4%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Josh Bauwens
0
Reputation points
asked 2026-07-10T17:04:32.8533333+00:00
Josh Bauwens
0
Reputation points
0 answers
[Word] Resizing drawing canvas by typing in dimensions unwantingly scales contents of canvas
I'm using a drawing canvas to keep all my images in one group. When resizing the canvas by clicking and dragging the edges/corners, the contents of the canvas do not change in any way, which is fine. But when resizing the canvas by inputting the…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,125 questions
asked 2026-07-10T16:07:28.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 39%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SK
0
Reputation points
commented 2026-07-10T17:04:15.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
9,935
Reputation points Microsoft External Staff
Moderator
1 answer
Excel document not printing according to margin settings
I have a document that I have used for a number of years and update every couple of months. Until recently, I have been able to print it correctly. It still shows the correct margins in Print Preview but when it's printed, the left margin is right up…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,574 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 90%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
1 answer
messages stuff in outbox of Outlook
We have our Office365 subscription through GoDaddy. Message are getting stuck in the Outlook Outbox instead of sending immediately. We use Office 365 with several emails and have all set up in Outlook.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,383 questions
asked 2026-07-10T16:05:18.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 97%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Kathleen Nelson
0
Reputation points
edited an answer 2026-07-10T16:59:10.2366667+00:00
Alexis-NG
17,470
Reputation points Microsoft External Staff
Moderator
1 answer
more storage not available after payment
After a payment 5 days ago with debit card, hereafter reported, didn't get any additional storage yet. Thank you for your help **-2,00pagamento internet - carta0141-10:07-microsoftstore msbill.info irl
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,285 questions
asked 2026-07-10T16:19:42.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 1%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
riccardo bani
0
Reputation points
answered 2026-07-10T16:56:53.79+00:00
Gunasekar N
71,690
Reputation points
Independent Advisor
6 answers
I want to buy a product. I am in Malaysia but the region states singapore?!!
I want to buy a basic MS program. I d not need the full suite. My credit card is a Malaysian card. I cannot seem to buy a product using my Malaysian card as the region somehow says Singapore HELPPPPPPP
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,285 questions
asked 2026-07-10T11:35:13.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 21%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gomi Suppiah
0
Reputation points
answered 2026-07-10T16:56:09.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
172.6K
Reputation points
Independent Advisor
1 answer
2 Microsoft 365 accounts - one basic and other personal
I have been billed for 2 separate Microsoft 365 Products on 7/10/26. Microsoft 365 Basic order number (PII Removed) for $19.00 and Microsoft 365 Personal order number (PII Removed) for $99.99. I just cancelled the Microsoft 365 Basic subscription and…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,010 questions
asked 2026-07-10T16:14:50.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 55.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Marie Civco
0
Reputation points
answered 2026-07-10T16:56:00.64+00:00
DaveM121
901.1K
Reputation points
Independent Advisor
1 answer
TokenNotFound
I purchased a Microsoft 365 Personal one-year subscription from the Apple Memorial City store in Houston on July 6, 2026. When I redeem the 25-character key at microsoft365.com/setup, I receive “TokenNotFound” and Microsoft does not recognize the key. I…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,087 questions
asked 2026-07-10T16:01:48.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Adrian Boodoo
0
Reputation points
answered 2026-07-10T16:54:00.14+00:00
Gunasekar N
71,690
Reputation points
Independent Advisor
0 answers
I bought Office Home 2024 and installed it on my Mac, but it's still telling me to subscribe to Office 365
I had an Office 365 trial, which I canceled. I have a Mac. I bought Office Home 2024 and installed it, but I still can't use those apps because it is saying I need to subscribe to Office 365. I don't know how to uninstall Office 365 from my…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,315 questions
asked 2026-07-10T16:50:22.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 78%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ismat Mangla
0
Reputation points
asked 2026-07-10T16:50:22.9033333+00:00
Ismat Mangla
0
Reputation points
0 answers
Billing Problem
I have been billed for two 365 a/cs over the past two years. I need to resolve this issue
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,010 questions
asked 2026-07-10T16:49:00.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 73%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bruce Andrews
0
Reputation points
asked 2026-07-10T16:49:00.95+00:00
Bruce Andrews
0
Reputation points
0 answers
[Word] Format painter does not work with drawing canvas
I want to copy the formatting of one drawing canvas and paste it onto multiple canvases in my Word document, but the format painter button is greyed out when I select a drawing canvas. I tried changing the text wrapping of the canvas but the option is…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,125 questions
0 answers
Word Document Disappeared After Sharing Link to It
I shared a word document with colleagues that I had been working on for quite some time yesterday. When they clicked on it, they received an error code, and the document did not open. When I went to go into it today, it wasn't in any of my folders, and…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,125 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 57.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)