484,247 questions with Microsoft 365 and Office-related tags

Sort by: Updated
0 answers

How to get back my MS Office 2019

ASUS Vivobook 15 K513E Purchased around February 2020 Came with Office Home & Student 2019 pre-installed Office activated automatically when the laptop was new Windows was reinstalled by a repair shop Windows is still activated, but Office is…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-26T03:12:38.4566667+00:00
Ashvin Shaji 0 Reputation points
edited the question 2026-07-26T03:13:33.4766667+00:00
Ashvin Shaji 0 Reputation points
0 answers

I am having trouble with Micrsoft 365

I have a subscription, and a new PC and I am trying to install 365, but when it downloads and I click on one like word, it states that I need to pay for a subscription.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-07-26T03:00:02.48+00:00
BONITA FAVORS 0 Reputation points
0 answers

WHy do I get "Sorry, Something went wrong - thread was being aborted" when I try to sign in to Onenote yet I can sign in to the onenote app?

Trying to sign in to Onenote in Onedrive on PC - get message Sorry, Something went wrong Thread was being aborted Technical Details Troubleshoot issues with Microsoft Sharepoint Foundation Correlation ID [REMOVED PII] and then todays date and…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-07-25T23:59:35.29+00:00
DDF 10 Reputation points
edited the question 2026-07-26T03:03:07.3333333+00:00
Norah-L 8,155 Reputation points Microsoft External Staff Moderator
0 answers

accounts and billing

I want tax receipts for my membership for every year over the last 4 years

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-26T02:58:17.05+00:00
Ebtesam Gauda 0 Reputation points
1 answer

Error AADSTS1002014: "domain_hint and opaque login_hint cannot be used together" when signing into Windows

I am currently unable to sign in with my work/school account on Windows. Every time I attempt to complete the sign-in process, I encounter an authentication error with error code ADSTS1002014. Error Message: AADSTS1002014: Unable to complete request.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-25T17:32:55.1533333+00:00
Khadija fatima 0 Reputation points
answered 2026-07-26T02:50:57.6166667+00:00
Hani-Ng 13,240 Reputation points Microsoft External Staff Moderator
1 answer

After years of always having Microsoft 365 via godaddy in Apple mail ALL stopped working two weeks ago now with error: No auth plugin to verify credentials for accounts of type com.apple.account.Exchange

I have 7 emails visa godaddy Microsoft 365 and most are EXTREMELY important to my businesses and livelihood. Two weeks ago they all just went offline and I spent HOURS with Godaddy trying to rectify and they kept telling me to disable the security and…

Microsoft 365 and Office | Other
asked 2026-07-25T22:18:22.5333333+00:00
Jace 0 Reputation points
answered 2026-07-26T02:42:35.7633333+00:00
Chloe-V 9,625 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft 365 Premium AI Credit Limits

I have just upgraded from Microsoft 365 Personal to Microsoft 365 Premium for enhanced use of AI capabilities. I had reached the maximum 60 AI Credits under the Personal Plan. I completed the purchase of the Premium plan and my account profile is…

Microsoft 365 and Office | Other
asked 2026-07-26T02:41:16.54+00:00
L. Moss-Cooper 0 Reputation points
0 answers

Because of the earthquake in my country Venezuela, I have no way to pay for Realms Because of the earthquake in my country Venezuela, I have no way to pay for Realms

Hello Minecraft Support, I hope you're doing well. I would like to kindly ask if it's possible to receive one additional month of Minecraft Realms. Due to the difficult situation and recent hardships in my country, Venezuela, I've been having financial…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-26T02:40:22.66+00:00
1 answer One of the answers was accepted by the question author.

I am still receiving unexpected sign in request authentication even after changing password

I get several notifications from authenticator each day

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-21T23:20:49.59+00:00
Glen Muir 20 Reputation points
commented 2026-07-26T02:28:48.52+00:00
Glen Muir 20 Reputation points
0 answers

Unable to add storage to OneDrive

I have clicked on Add Storage multiple times over the past weeks. Never once has it taken me to the promised add storage page. I am receiving notifications that I need to add storage but no way to add it.Now, nothing will save because my 1TB is full but…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-07-26T02:20:26.6666667+00:00
Erik Barnes 0 Reputation points
1 answer

stuck in puzzles to proof that I am a human

Hi, Can someone help me to go through this puzzles system to proof that I am a human? I purchased a new MacBook Neo 2 days ago together with my product key for Microsoft Office as well. I did try to follow all the information provided by the internet…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-07-26T01:39:34.6466667+00:00
gusti dharmawan 0 Reputation points
answered 2026-07-26T02:17:19.0166667+00:00
Gunasekar N 72,960 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

lost access for Microsoft 365 owner administrator account

lost access for Global Administrator of Office 365 Business Account and Authenticator App because I lost my phone and cannot login to my global administrator Office 365 account and Authenticator App again on other devices. I try to login Authenticator…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Authenticator
asked 2023-12-14T06:36:34.8566667+00:00
KMFIT-6298 35 Reputation points
commented 2026-07-26T02:07:38.4766667+00:00
Eric Stone 0 Reputation points
1 answer

activating Microsoft Office on a second laptop

I have just bought a new laptop and want to access my full Office suite of products on both my new and old laptops. I will be the only user. My old machine will not connect to my monitor which is why i have replaced it, but it will still be useful to…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-26T01:05:32.8366667+00:00
Rob French 0 Reputation points
answered 2026-07-26T01:55:03.1333333+00:00
EmilyS726 251.3K Reputation points Independent Advisor
2 answers

No Word or Excel came with download of Microsoft 395

I purchased subscription and downloaded Microsoft 395 and the only office app available or listed in the apps list is Outlook, no Word or Excel. How may I resolve this issue?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-07-25T20:08:10.7866667+00:00
Lewis Hurlbutt 0 Reputation points
commented 2026-07-26T01:42:08.6066667+00:00
Lewis Hurlbutt 0 Reputation points
1 answer

Stocks Datatype issue

The Stocks Datatype does not resolve the XASX:GOLD name to the correct security, namely, the GLOBAL X PHYSICAL GOLD STRUCTURED ETF listed on the Australian Stock Exchange. How does one fix that?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-25T04:20:37.8366667+00:00
Alex Yezerski 0 Reputation points
edited an answer 2026-07-26T01:39:38.7066667+00:00
Chloe-V 9,625 Reputation points Microsoft External Staff Moderator
2 answers

Why does the spacebar not work when entering text into an Excel cell?

Why does the spacebar not function when entering text into a cell? Why is the box outlined in red?

Microsoft 365 and Office | Excel | For home | MacOS
asked 2025-11-30T12:57:26.64+00:00
AUGDEN 0 Reputation points
commented 2026-07-26T01:33:05.5233333+00:00
Leisa Riley 0 Reputation points
1 answer

Unauthorized Charges – Request for Investigation and Clarification

Dear Microsoft Support Team, I am writing to report two transactions charged to my Kasikornbank (KBank) debit card in Thailand that I do not recognize and did not knowingly authorize. The transactions are as follows: • THB 699.00 – Merchant description:…

Microsoft 365 and Office | Subscription, account, billing | Other | iOS
asked 2026-07-25T04:49:34.57+00:00
Nayada Maneechot 0 Reputation points
answered 2026-07-26T01:30:42.95+00:00
Chloe-V 9,625 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access My Microsoft Office 2024 Purchase – Subscription Page Keeps Reloading

I purchased a one-time license for Microsoft Office 2024 and recently bought a new laptop. I'm trying to install Office on my new device, but I've run into an issue that makes it impossible to access my purchase. Whenever I go to the subscriptions page…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-25T09:38:10.6833333+00:00
D.S. Negi 0 Reputation points
edited an answer 2026-07-26T01:27:41.33+00:00
Norah-L 8,155 Reputation points Microsoft External Staff Moderator
1 answer

"actualizar el plan"

¿Cómo me elimino Mensaje de "actualizar el plan" a pesar de la suscripción activa a Microsoft 365?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-26T00:46:16.13+00:00
answered 2026-07-26T01:22:44.5133333+00:00
IGYQ 21,010 Reputation points Independent Advisor
1 answer

Copy and paste a sequence from one project to another in Clipchamps

Hello, I currently have two separate projects created with ClipChamp. I would like to copy a sequence from my first project to my second project. This is not currently possible. The only workaround I have so far is to duplicate the first project, delete…

Microsoft 365 and Office | Clipchamp | Other
asked 2026-07-25T07:38:03.5533333+00:00
jacky Perpète 171 Reputation points
answered 2026-07-26T01:18:36.82+00:00
Chloe-V 9,625 Reputation points Microsoft External Staff Moderator