481,999 questions with Microsoft 365 and Office-related tags

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365 Account not allowing editing on both Student and Personal accounts with active subsriptions

My 365 account was not working on my Monash Student account and was not allowing editing on word. When I tried to activate it again, it came up with an error (0x0). I logged in and out several times and nothing has fixed it. I made a personal account…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-14T08:40:43.3733333+00:00
Luke Redfern 0 Reputation points
edited the question 2026-07-14T08:47:50+00:00
Nam-D 3,880 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Activate Microsoft 365 Subscription – Error Code 0x0

Today, Microsoft Word and Excel started displaying the following message: "Subscription required to edit and save. Start your free one-month trial of Microsoft 365 or sign in to activate an existing subscription." I clicked Activate and tried…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-07-14T07:41:41.7433333+00:00
Thomas 0 Reputation points
answered 2026-07-14T08:45:23.86+00:00
Sumit D - IA 172.8K Reputation points Independent Advisor
1 answer

Can't activate MS Office for macOS after migrating to larger SSD on MacBook Pro

I have a 15" 2011 MacBook Pro, albeit older, it has a new battery and new SSD, so it is still quite functional for my needs. MS Office lost activation at some point during the transition to a larger capacity SSD, but otherwise all other software and…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-11T17:32:22.0166667+00:00
Warren Gawve 0 Reputation points
edited a comment 2026-07-14T08:43:19.16+00:00
Norah-L 7,585 Reputation points Microsoft External Staff Moderator
1 answer

Mailbox marked for removal

My E-mail mailbox has been marked for removal on the server

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-14T06:58:16.47+00:00
answered 2026-07-14T08:42:17.3+00:00
Jess-Q 12,510 Reputation points Microsoft External Staff Moderator
2 answers

Office Home & Business 2019 for Mac activation failed after macOS update – Unknown Error (0x0)

I have a genuine Office Home & Business 2019 for Mac license linked to my Microsoft account. Office was working perfectly until I installed the latest macOS update. After restarting the Mac, all Office applications (Word, Excel, PowerPoint, etc.) are…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-14T06:46:33.4866667+00:00
Raajiesh 0 Reputation points
edited an answer 2026-07-14T08:42:02.5766667+00:00
Sumit D - IA 172.8K Reputation points Independent Advisor
0 answers

Problems activating Microsoft 365 apps on new 24" iMac – they were activated, but now it's asking me to activate again but won't do it when I try

Hi. I have a new 24" iMac, and I use Microsoft 365 for Mac. I had already activated Outlook and Word, but today it asked me to activate them again, and when I tried to log in to Microsoft, it said 'An unknown error has occurred 0x0". I could…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-14T08:41:53.49+00:00
Tricia D 0 Reputation points
1 answer

When embedding a table from excel the headers are duplicated, even in excel preview

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-07-14T07:43:37.28+00:00
Gemma Sainty 0 Reputation points
answered 2026-07-14T08:33:57.9633333+00:00
Vergil-V 16,470 Reputation points Microsoft External Staff Moderator
1 answer

How can I download the apps to my new Apple MacBok Air for my exisiting 365 subscription

I keep going in loops as none of the instructions from the web fit the screens that display. ihave a PS with a 365 account and have all the office suite apps downloaded to the PC. I am trying to set up the same configuration on the Mac and use OneDrive…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-07-11T21:03:41.93+00:00
Mike Marks 0 Reputation points
answered 2026-07-14T08:28:42.8533333+00:00
Kai-H 21,620 Reputation points Microsoft External Staff Moderator
1 answer

How to create a static segment in oneCRM?

I want to create my own segment - adding particular contacts to this segment. How can I do that, please?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-07-10T10:36:28.7433333+00:00
SMOLKOVA, MARTINA 0 Reputation points
commented 2026-07-14T08:27:29.2833333+00:00
Jayden-P 25,305 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Lists: Owner can search/filter, shared users cannot

Hi, I have a Microsoft List with over 10,000 records. As the list owner, I can: Search Filter However, users I shared the list with can: View all records Open items But they cannot: Search (no results returned) Filter What I've checked: …

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-07-14T05:42:46.8566667+00:00
Miao Ching Teoh 0 Reputation points
commented 2026-07-14T08:25:21.2733333+00:00
Miao Ching Teoh 0 Reputation points
0 answers

I have downloaded MS 365 Family on my laptop but can't the Apps (e.g. Excel). Why?

I have a MS 365 Family Subscription for 1 person and I have successfuly installed it on my Apple iMAC. I have downloaded successfully on my laptop but can't find the Apps (e.g. Excel, Word etc.) on my laptop. Why??

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-14T08:25:09.2+00:00
roger jubb 0 Reputation points
0 answers

account unable to associate with Microsoft account

hi I've purchased a yearly subscription and the program doesn't work, it display a message that account unable to associate with Microsoft account please help using on a Mac

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-07-14T08:19:42.16+00:00
shirley mermelstein 0 Reputation points
1 answer

Urgent: MFA Reset Required – Account Locked (Tracking ID #[Moderator note: personal info removed])

Good Day, I am urgently requesting assistance with the Microsoft 365 admin account. I am currently locked out due to an MFA loop and cannot regain access. I have tried calling countless times, however the system does not work and I get cut off by the AI…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-14T07:20:52.4333333+00:00
Justin Heenan 0 Reputation points
edited an answer 2026-07-14T08:19:09.2033333+00:00
Jayden-P 25,305 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive storage 25TB

Is it possible to still get OneDrive for Business plan 2 with 25TB storage?

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-07-09T08:56:44.36+00:00
Kirsty Humboldt 5 Reputation points
edited a comment 2026-07-14T08:16:21.03+00:00
Rin-L 22,715 Reputation points Microsoft External Staff Moderator
1 answer

keep getting asked to sample the trial for free (I have purchased a yearly sub in March)

I need help with my Microsoft account I paid for a yearly subscription, and I am asked whether I would like to trial a Microsoft account and I am having the hardest time trying to log in I have a student login and a personal login I tried to find a…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-07-13T08:56:27.4566667+00:00
lynda lynch 0 Reputation points
commented 2026-07-14T08:16:14.4433333+00:00
John Jefferson Doyon 78,480 Reputation points Independent Advisor
0 answers

Office Mac 2019

Dear Support Team, I have two Microsoft 2019 Mac Home business licenses that were legally purchased and are linked to my Microsoft account. However, I can no longer use them. The installer file…

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-07-14T08:13:07.9566667+00:00
u n 0 Reputation points
1 answer

Office 2024 for Mac no license found

I have an Office Home 2024 perpetual license visible under this Microsoft account. I redeemed the product key and removed my old Lenovo Yoga. I am now using a MacBook Air (M5). Word Online works, but the installed Office desktop apps show “No license…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-13T18:29:09.7533333+00:00
Prerna Maheshwari 0 Reputation points
commented 2026-07-14T08:11:23.7166667+00:00
Ian-T 7,805 Reputation points Microsoft External Staff Moderator
0 answers

install microsoft 365 apps on old imac

I have 2017 retina 4K 21.5 inch imac. Currently updated to MACOSX Sonoma. How can I install and use microsoft 365 apps? Latest package installer refused to install I'm a registered microsoft 365 subscriber and having been using apps for years. They…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-14T08:10:09.6833333+00:00
Ben Weinstein, PhD 0 Reputation points
1 answer

Installing Microsoft 365 by running the OfficeSetup.exe, gives a Error Code: 30015-2030 (13)

When trying to install Microsoft 365 by running the OfficeSetup.exe, it couldn't install and gives a Error Code: 30015-2030 (13) which I am unable to find help on.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-07-14T07:31:21.7433333+00:00
Emma Kuusela 0 Reputation points
answered 2026-07-14T08:08:47.5266667+00:00
DaveM121 902.4K Reputation points Independent Advisor
0 answers

Office Home & Business 2019 for Mac – Activation failure after macOS 26.5.2 update (Error 0x0)

Dear Microsoft Support, I need assistance with an Office activation issue that started immediately after updating my Mac to macOS 26.5.2 (Build 25F84). Product Information Product: Office Home & Business 2019 for Mac (Perpetual License) Microsoft…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-14T08:07:17.86+00:00
Raajiesh 0 Reputation points