Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,006 questions
489,316 questions with Microsoft 365 and Office-related tags
1 answer
Upgrade Microsoft
How can I upgrade from a personal to a family account?
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-23T01:43:37.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Renee B
0
Reputation points
answered 2026-08-23T01:43:49.8233333+00:00
AI answer
2 answers
How to get permissions to upload word document
When I try to upload a word document to an email it tells me I do not have the permissions required to do so.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,604 questions
asked 2026-08-23T00:48:42.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Susan Skelly
0
Reputation points
answered 2026-08-23T01:38:16.82+00:00
Ferdinand Nanalig
32,485
Reputation points
Independent Advisor
2 answers
I cannot login to Microsfor 365 while connecting Claude
I have an account in Microsoft 365 and can easily log in. The problem starts when I want to connect my Microsoft account with Claude. On the login web site I have this information that the account for my domain does not exist and logging is impossible.…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,909 questions
asked 2026-08-22T21:08:30.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 57.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Pawel Hammer
0
Reputation points
answered 2026-08-23T01:31:35.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
105.7K
Reputation points
Independent Advisor
4 answers
Printer Preview Shows Jumbled Document
When I go to print my document, the margins are changed of what is written are changed and items from the following page are pushed onto the first page. I have even tried to save the document as a pdf and print from that, and the same thing happens. How…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,230 questions
asked 2026-08-22T14:01:06.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 0%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Heather Lenz
0
Reputation points
answered 2026-08-23T01:31:31.4+00:00
Suzanne S Barnhill
278.8K
Reputation points MVP
Volunteer Moderator
0 answers
Im trying to reinstall office 2024 after a disk failure, the app says to uninstall it but its not installed.....
Im trying to reinstall office 2024 after a disk failure, the app says to uninstall it but its not installed..... so i had office 2024 , my HDD died and i needed to reinstall windows.... then i realized my office 2024 wasnt working ... LTSC or…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,289 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 20%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
3 answers
Sign in to OneDrive
How do I fix error message "There was a problem signing you in Please try again in a few minutes (Error Code 0x8004de80)
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,986 questions
asked 2026-08-22T15:39:46.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 63%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Michael Tordoff
0
Reputation points
answered 2026-08-23T01:18:03.3666667+00:00
Manoel Barros
21,560
Reputation points
Independent Advisor
0 answers
Cannot retrieve account
I have a game pass subscription constantly billing me on an account that I have failed to recover multiple times using the account recovery form. Is there another way to recover the account or stop the subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,640 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 59%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Office and Home 2019 - Can't install 2019 Office and Home on my laptop even though it shows my subscription is active
Can't install 2019 Office and Home on my laptop even though it shows my subscription is active
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,289 questions
asked 2026-08-23T00:14:14.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 4%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Desi Longhorn
0
Reputation points
answered 2026-08-23T01:10:04.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQH%3C/text%3E%3C/svg%3E)
Quinn.HP
9,625
Reputation points
Independent Advisor
0 answers
can't activate office 2024
when I enter license number it says getting ready then goes away
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,289 questions
asked 2026-08-23T01:05:49.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 3%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Mike Cantin
0
Reputation points
asked 2026-08-23T01:05:49.5033333+00:00
Mike Cantin
0
Reputation points
1 answer
Transferring 365 Licence to New IMac
have 365 Licence on old IMac but Unable to refresh 365 licence on new IMac. Error Code 44
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-17T16:44:23.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 35%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Alan Jenner
5
Reputation points
commented 2026-08-23T01:04:42.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
1 answer
I am trying to renew and your system keeps telling me i have the wrong informatio
I am trying to renew and the system keeps telling me my information is not correct
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,809 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
1 answer
I have 2 365 accounts , I only need 1 account ,
Hi, I have 2 365 accounts ? I only need 1 account, the account which has 1 TB of storage. A renewal payment is due in 3 days time. I paid for a renewal 6 months ago, can you please sort this out for me. Many thanks Ian Duncan
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,640 questions
asked 2026-08-17T18:45:23.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 49%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EID%3C/text%3E%3C/svg%3E)
Ian Duncan
0
Reputation points
commented 2026-08-23T01:03:58.4933333+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
1 answer
I've been billed today for excel and again for office 365, my wife already has office 365 that runs through January 2027.
I've been billed today for excel and again for office 365, my wife already has office 365 that runs through January 2027.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,909 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 10%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
1 answer
How to activate desktop microsoft for editing function
I have updated my mac to the lateste version but failed to activate Microsoft office on desktop to edit my documents
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,701 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 11%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
2 answers
Migration of Existing OneDrive to a new Mac.
I just received my new MacBook Air. While migrating my OneDrive to this new computer, OneDrive has created duplicate folders. What am I supposed to do? How do I fix this?
Microsoft 365 and Office | OneDrive | For home | MacOS
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
1,211 questions
asked 2026-08-10T14:00:16.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
ALEXANDER KONOVALOV
0
Reputation points
commented 2026-08-23T01:02:46.8866667+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
2 answers
cannot add alias
I am trying to add an account alias email and My Info does not allow
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,809 questions
asked 2026-08-17T20:14:54.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 78%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cheryl Calabro
0
Reputation points
commented 2026-08-23T01:02:31.4733333+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
2 answers
Help setting up account
I am trying to set up an account on Authenticator but it is not sending me the code to verify the account. Any help would be appreciated!
Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
411 questions
asked 2026-08-19T18:23:03.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kristen Guillory
0
Reputation points
commented 2026-08-23T01:01:57.87+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
2 answers
MS Word 2019 - Erasing and not allowing me to re-enter text
Hello: I have a fill-in-the blank document that I have been using in my business for many years. The document has blanks in which I enter things such as a date, or an address, etc. In the last couple of weeks, when I pull up one of the documents that I…
Microsoft 365 and Office | Word | Other | Windows
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,860 questions
asked 2026-08-20T01:32:06.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 14.000000000000002%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeff Mattero
15
Reputation points
commented 2026-08-23T01:01:21.82+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
2 answers
cannot save an Excel file
After I have entered information into my Excel file, I cannot save it before closing it.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,638 questions
asked 2026-08-23T00:23:08.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 54%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Ralph Platz
0
Reputation points
answered 2026-08-23T01:00:23.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
45,280
Reputation points
Independent Advisor
2 answers
OneDrive deleted everything on my desktop.
OneDrive won't allow me to restore the files because I don't have the proper permissions.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,986 questions
asked 2026-08-10T19:06:00.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 73%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
Ed Kroning
20
Reputation points
commented 2026-08-23T00:59:35.3333333+00:00
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator