477,549 questions with Microsoft 365 and Office-related tags

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How in the world can I be signed into my OneDrive account and Microsoft not recognize my signin on a new PC I am attempting to set up?

I have a new PC that I want of sign in to OneDrive and have my files synced to. However, my OneDrive logon is not recognized by Microsoft on my new PC. I am writting this from my old PC. I can confirm, by clicking the cloud icon at the lower right that I…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-06-14T19:50:23.26+00:00
Bruno Gora 0 Reputation points
answered 2026-06-14T19:50:36.94+00:00

AI answer

2 answers

Copilot connection issues to Excel on Desktop

I am using a MacBook Pro and all systems are up to date including Excel. I keep getting a message from Copilot in Excel that it is having persistent internal issues connecting to excel. I am using the correct type of excel file and it is saved to…

Microsoft 365 and Office | Excel | For business | MacOS
asked 2026-06-11T17:30:42.5866667+00:00
nancy 0 Reputation points
answered 2026-06-14T19:37:49.6133333+00:00
nancy 0 Reputation points
0 answers

Viva Learning SharePoint sync failing — permissions error despite M365 group configured

Background We have set up a SharePoint site (Learning Hub) as a content source for Microsoft Viva Learning. The Learning App Content Repository list is fully populated with 10 folder URLs covering our mandatory compliance training content (Anti-Bribery…

Microsoft 365 and Office | Microsoft Viva | Viva Learning
asked 2026-06-14T19:34:04.6233333+00:00
Emma Czirok 0 Reputation points
0 answers

Please help cancel the Visual Studio subscription and issue a refund.

I recently discovered a charge of $1291.93 for a "Visual Studio professional Subscription" on my Microsoft account. This purchase was made by mistake, and I 'm a retiree and do not need it. I have not used or activated any part of the…

Microsoft 365 and Office | Other
asked 2026-06-14T19:29:06.5733333+00:00
John Mo 0 Reputation points
commented 2026-06-14T19:33:19.28+00:00
John Mo 0 Reputation points
1 answer

Remove wrong assigned Mircrosoft Office 365 premium from ******@hotmail.com

I am wrongly assigned to Office 365 Premium, I don't want this and I don't use office. Remove my subscription is a nightmare and I am giving up. Calling the back to get my money bank. This is pure robbery on my ******@hotmail.com acount, willing to exit…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-14T19:28:34.9866667+00:00
M.S. Kibria 0 Reputation points
answered 2026-06-14T19:28:50.2833333+00:00

AI answer

3 answers

how to get out of yearly Microsoft subscription

Bought laptop from Best Buy in 2023. Im now being charged 106.34 for yearly plan. I dont see the value in this. How can I unsubscribe plz?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2025-12-15T15:32:54.08+00:00
Liz Macadie 0 Reputation points
answered 2026-06-14T19:27:25.8533333+00:00
M.S. Kibria 0 Reputation points
2 answers One of the answers was accepted by the question author.

REGEX patters, boundary v anchor

Hi, I have been trying to test for a piece of text followed by 0 to 2 characters, but no more; so this; =REGEXTEST("a,bc","a.{0,2}$",1) = false as expected ; literal "a" followed by 0 to 2 but no more…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-14T15:47:54.0066667+00:00
Dicken 126 Reputation points
commented 2026-06-14T19:19:57.72+00:00
Erland Sommarskog 134.6K Reputation points MVP Volunteer Moderator
1 answer

cannot access family subscription for MS 365

I have been offered an Ms365 family subscription. I wish to take advantage of it. I cannot. Please help me accept this offer, see invitation below My email address is ******@gmail.com   My phone number is +353 87 2702618, Please reply to my request. …

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-14T19:17:09.4533333+00:00
Dermott Bolger 0 Reputation points
answered 2026-06-14T19:17:27.0533333+00:00

AI answer

2 answers

Former Employee OneDrive Shows “Site Is Archived” Error and Is No Longer Recoverable

When accessing the OneDrive URL of a former employee, the following error message is displayed: “The site is archived. A SharePoint Administrator archived this site. If you need access, ask an admin to reactivate it.” Additionally, the message…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-16T09:49:23.17+00:00
Ragavendhiran Chinnasamy 0 Reputation points
edited a comment 2026-06-14T19:17:15.9066667+00:00
Art Kastrati 0 Reputation points
1 answer

Payment due notices

I keep getting notice that payment is due when I have already renewed my payment at $108 I would like this to stop!

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-14T18:21:34.14+00:00
john weis 0 Reputation points
answered 2026-06-14T18:56:54.62+00:00
John Jefferson Doyon 73,115 Reputation points Independent Advisor
2 answers

Groupon Code

I purchased Office 2024 Professional off Groupon and received a redemption code how do i use that to get the product Key? I tried logging into setup.office.com but it only gives me the option to input a product key and not a redemption code.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-14T18:25:24.62+00:00
Dawnfyre 0 Reputation points
answered 2026-06-14T18:50:24.71+00:00
Stefan Blom 342.3K Reputation points MVP Volunteer Moderator
3 answers

Word not working

Word is not working. I get a message that says there's an issue and if I want help. I say yes but nothing is happening.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-14T17:11:34.32+00:00
Nancy Collins 0 Reputation points
answered 2026-06-14T18:43:35.9866667+00:00
Stefan Blom 342.3K Reputation points MVP Volunteer Moderator
2 answers

move my data from one Microsoft OneDrive account to a new one

move my data from one Microsoft OneDrive account to a new one

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2025-10-25T11:09:01.7033333+00:00
AbdAlrahman Fouda 0 Reputation points
commented 2026-06-14T18:38:09.0333333+00:00
Stefan Blom 342.3K Reputation points MVP Volunteer Moderator
2 answers

My Windows Office and browser software are slow, frequently unresponsive, and delayed in processing tasks.

I am facing performance issues where Windows Office tools and web browsers freeze, process tasks slowly, or crash intermittently, impacting efficiency. I am experiencing significant delays and periodic freezing in both Microsoft Office programs (Word,…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-14T05:21:05.2566667+00:00
Avinash Mane 0 Reputation points
edited the question 2026-06-14T18:33:59.7733333+00:00
Stefan Blom 342.3K Reputation points MVP Volunteer Moderator
3 answers

help me my word is not working

my Microsoft word is not working why is it not working the computer asked for a repairing permission and i gave it in the morning still it is not working please help me

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-14T14:48:13.69+00:00
Ronow Zeesh 0 Reputation points
answered 2026-06-14T18:29:58.0433333+00:00
Stefan Blom 342.3K Reputation points MVP Volunteer Moderator
6 answers

One drive has disappeared from my Mac

I can download the One Drive app from the App Store and it works for about an hour or 2 and then it disappears from the launchpad. When I double click the app in Finder it says I can't use this version with my version of macOS .... my Mac is pretty old,…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-06-04T22:14:33.1+00:00
Janine 0 Reputation points
commented 2026-06-14T18:27:25.42+00:00
Ivan B 114.7K Reputation points Independent Advisor
1 answer

OBNL SharePoint

I can’t access our non profit organization SharePoint site since last Thursday. I have a message that the site is not accessible or the address has been change…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-06-14T14:17:03.98+00:00
Marie-Ève Bourret 0 Reputation points
commented 2026-06-14T18:26:13.4433333+00:00
Marie-Ève Bourret 0 Reputation points
2 answers

transfer my subscription

I want to move my subscription to a different email account

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-14T17:49:17.3533333+00:00
David Shapiro 0 Reputation points
answered 2026-06-14T18:24:28.7766667+00:00
John Jefferson Doyon 73,115 Reputation points Independent Advisor
3 answers

Removing a frame from the normal template

I can't begin to describe how much I despise MS Word right now. Like, even worse than my usual level of hatred and contempt for it. I got tired of having to switch out of the disgustingly ugly new Aptos default font, so I figured I'd switch it to Optima,…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-06-12T08:52:34.3333333+00:00
Wright, JD 0 Reputation points
edited an answer 2026-06-14T18:24:20.56+00:00
Stefan Blom 342.3K Reputation points MVP Volunteer Moderator
2 answers

I am getting error IllegalAttachRecordState after installing office.

I have bought new laptop which comes with inbuilt microsoft office. but after installation i am getting error "IllegalAttachRecordState". can anyone help?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-14T17:16:44.46+00:00
Jeevan Joshi 0 Reputation points
answered 2026-06-14T18:15:25.3+00:00
John Jefferson Doyon 73,115 Reputation points Independent Advisor