481,161 questions with Microsoft 365 and Office-related tags

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3 answers

How to export data from Microsoft Authenticator?

Is there a way to easily export data from Microsoft Authenticator? This would be of huge help!

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-06T12:21:24.77+00:00
Maya 0 Reputation points
commented 2026-07-09T00:33:13.33+00:00
Huy-K 13,460 Reputation points Microsoft External Staff Moderator
0 answers

Support Team Access

How can I talk to the support team? I have tried the phone numbers and they now refer you to online pages. I need to talk to a human.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-07-09T00:30:10.49+00:00
Rez Forani 0 Reputation points
commented 2026-07-09T00:31:09.0833333+00:00
Rez Forani 0 Reputation points
2 answers

Need to speak to a real person

I need help with installing my office apps and that aka.ms/bo does not answer. All my attempts to get connected with a live rep has been rerouted. This is extremely frustrating. What phone number will get me a live rep?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-07-08T00:48:57.6866667+00:00
Havencrest Admin 0 Reputation points
commented 2026-07-09T00:30:54.4233333+00:00
Huy-K 13,460 Reputation points Microsoft External Staff Moderator
0 answers

In Word COM, setting the HeaderFooter.LinkToPrevious property does not always work

In our COM Word add-in, sometimes setting the HeaderFooter.LinkToPrevious property to False does not work. Setting LinkToPrevious from True to False can result in these unwanted scenarios LinkToPrevious remains set to True LinkToPrevious returns the…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-07-09T00:29:35.3333333+00:00
Tim Farrelly 1 Reputation point
1 answer

Subscribed to Microsoft 365 Basic, but OneDrive still shows only 5 GB.

Hello, I subscribed to Microsoft 365 Basic and the subscription appears as active in my account. However, my OneDrive storage still shows only 5 GB instead of the included 100 GB. I am signed in with the same Microsoft account used for the purchase, and…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-08T23:57:07.6466667+00:00
خالد الراشد 0 Reputation points
answered 2026-07-09T00:29:32.8566667+00:00
EmilyS726 246.2K Reputation points Independent Advisor
0 answers

Power Automate workflow Action TimeOut error solution.

I created a workflow for approval, but the approve process exist ActionTimedOut error message, how can I re-submit the approve process automatically or how I can fix this issue? Moved from: Microsoft 365 and Office | Other

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-09T00:21:07.0033333+00:00
Liu, Peter Qi Yu 0 Reputation points
edited the question 2026-07-09T00:26:31.58+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
0 answers

Purchased new computer need softwhare to transfer.

I purchased office software and need to transfer it to my new computer. why did it not tranfer and its not available of old computer either. WHY ???

Microsoft 365 and Office | Office Online Server
asked 2026-07-09T00:20:06.01+00:00
John Lima 0 Reputation points
1 answer

Trying to see if i updated my previous subscription or accidently created a new account

I had a MS account with an email address linked to it that i no longer had access to. I created a new email address and changed it on my MS account. After I updated my subscription, I'm still receiving a message that my account is disconnected. I need…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-07T20:40:42.1066667+00:00
S. Davis 0 Reputation points
commented 2026-07-09T00:17:37.39+00:00
Xavier-D 9,550 Reputation points Microsoft External Staff Moderator
0 answers

How to ensure AutoSave is permanently on for Word, Excel etc.

I have had to reinstall Windows 11 and the Microsoft 365 suite of programs earlier today. I have subsequently tried to update a Word file and the Autosave button at the top left is 'off', and I had to save the file manually, but obviously want to return…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-07-09T00:14:29.7166667+00:00
Philip Parry 0 Reputation points
1 answer

Verify Domain

Hi There, im trying to verify my domain and i keep getting the error below (screenshot) [Moderator's note: PII removed] thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-08T06:02:03.9+00:00
Robert Abboud 0 Reputation points
commented 2026-07-09T00:11:54.01+00:00
Huy-K 13,460 Reputation points Microsoft External Staff Moderator
0 answers

Keeping work and home Microsoft 365 separate on same personal computer.... signing into work through M365app

I have 2 microsoft accounts on my personal computer--- one is my work account (I sign in through M365 app), and one is my personal microsoft 365. I need these to be separate and don't want any comingling of materials. Help

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-09T00:06:38.82+00:00
Jennifer Allen 0 Reputation points
edited the question 2026-07-09T00:11:22.2366667+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
1 answer

Request for Temporary Microsoft 365 Access During My Job Search

Dear Microsoft 365 Support Team, I hope you are doing well. I am writing to ask if Microsoft offers any option for an extended Microsoft 365 trial or temporary access for individuals who are currently looking for employment. I recently relocated to…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-08T23:10:33.95+00:00
Biswajit Panday 0 Reputation points
answered 2026-07-09T00:06:23.4866667+00:00
Jeronimo Fuerte 41,765 Reputation points Independent Advisor
1 answer

Microsoft Word 2021 not working

Today I downloaded Microsoft Word 2021 for Mac, after paying. What landed into my laptop is not Microsoft Word 2021, it is not possible to type into the Word documents, the wrong email address for me is displayed, etc.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-07T22:41:33.4333333+00:00
Yves 0 Reputation points
commented 2026-07-08T23:52:28.0833333+00:00
Xavier-D 9,550 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive storage not upgraded after Microsoft 365 Personal purchase.

I purchased Microsoft 365 Personal on July 7. My subscription is active in my Microsoft account, but OneDrive still shows only the free 5 GB storage instead of 1 TB. Please refresh or reassign the OneDrive storage license on my account.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-08T23:14:12.0366667+00:00
Risto Turja 0 Reputation points
answered 2026-07-08T23:51:26.6333333+00:00
Estrella721 42,240 Reputation points Independent Advisor
1 answer

Administration takeover/ tenant recovery

Hello, I need assistance recovering administrator access to a Microsoft 365 tenant. Tenant name: cibertest123.onmicrosoft.com The tenant's subscription has expired, and we no longer have access to the Global Administrator account. Our goal is to regain…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-08T22:05:21.3+00:00
JavierSalatiel Mora Montes 0 Reputation points
answered 2026-07-08T23:48:06.46+00:00
Vivian-HT 17,705 Reputation points Microsoft External Staff Moderator
1 answer

cannot find license [PII removed}

we have purchased a licence [PII removed} for Microsoft office 2024 for Mac to replace MS office 2019 for Mac, but cannot find it. we have followed the down load instructions although this appears to be for office 365b which we do not want

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-07-07T15:23:43.1866667+00:00
Sian Thomas 0 Reputation points
commented 2026-07-08T23:39:52.5166667+00:00
Xavier-D 9,550 Reputation points Microsoft External Staff Moderator
1 answer

Account Creation Blocked

I cannot create an account or sign in to OneDrive. It keeps saying Account Creation Blocked. Need to create Onedrive account with this work email. [Moderator note: Personally Identifiable Information removed] Please help unblock the IP address Moved…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-08T03:00:08.6333333+00:00
Thi Quynh Anh Phan 0 Reputation points
commented 2026-07-08T23:30:29.5966667+00:00
Jade Ng 13,490 Reputation points Microsoft External Staff Moderator
0 answers

unable to edit object in publisher

unable to edit object in publisher. I cannot select object on page for editing

Microsoft 365 and Office | Publisher | For home
asked 2026-07-08T23:28:38.7666667+00:00
jim gibson 0 Reputation points
1 answer

over charges on 365 business subscription

We have paid subscription for Business 365 twice - we were billed $500 plus for the two subscriptions, we have subsequently cancelled one subscription within the required 7 days. Now look at account and find that we have been refunded for 1 subscription…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-07-08T01:08:28.1833333+00:00
Garron Buckland 0 Reputation points
commented 2026-07-08T23:28:26.4166667+00:00
Sophie N 17,415 Reputation points Microsoft External Staff Moderator
1 answer

Subscription Being Cancel

I have been receiving a message when opening Microsoft 365 Office that my subscription is being cancelled on July 15, 2026. I am signed in under [Moderator note: Personally Identifiable Information removed] and the message received in my last email…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-07-08T01:43:07.0133333+00:00
Melvin Stringer 0 Reputation points
commented 2026-07-08T23:28:02.9133333+00:00
Jade Ng 13,490 Reputation points Microsoft External Staff Moderator