495,823 questions with Microsoft 365 and Office-related tags

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Microsoft Uninsalled a Legal Version of Microsoft Office

Why has Microsoft uninstalled my legally purchased Office products?

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-10-04T00:16:58.0633333+00:00
James Bunn 0 Reputation points
commented 2026-10-04T01:05:41.1133333+00:00
John Korchok 236.4K Reputation points Volunteer Moderator
1 answer

How to fix opening Microsoft Word on my Vivobook laptop?

Downloading files works just fine, and so does using Microsoft word for the web. However, upon opening downloaded files, it pops a notification saying: "We're sorry, but Word has run into an error that is preventing it from working correctly. Word…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-10-04T01:05:11.4366667+00:00
Xavier 0 Reputation points
answered 2026-10-04T01:05:32.1566667+00:00

AI answer

3 answers

New PC Build today, but no Onedrive App installed and The Onedrive Installer doesn't work

Hi Just got my new pc today. I am used to how onedrive works and where to find the system tray icon etc It just does not seem to be properly installed. I downloaded the Onedrive Installer, ran it. The green bar completed, but then the installation screen…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-03T20:55:20.1266667+00:00
Louise Hislop 0 Reputation points
answered 2026-10-04T01:02:24.8166667+00:00
Manoel Barros 22,050 Reputation points Independent Advisor
1 answer

Need help not passing off

You keep sending me here and there it’s white screen I’m being charged $16.53 a month for an account I didn’t sign up for and I looked up my account it’s not on there. Someone needs to stick with me and help me

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-04T00:48:02.52+00:00
lisa lannon 0 Reputation points
answered 2026-10-04T00:49:09.2+00:00
lisa lannon 0 Reputation points
0 answers

subscription not showing

I renewed Sept 20 but my account is showing im on the free version and programs are asking me to renew

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-04T00:44:07.7666667+00:00
Evans Austin 0 Reputation points
2 answers

How to add comcast email to outlook

My comcast email no longer works on outlook, My comcast email no longer works on outlook

Microsoft 365 and Office | Other
asked 2025-12-09T18:53:17+00:00
John Anderson 5 Reputation points
commented 2026-10-04T00:42:52.9266667+00:00
D B 0 Reputation points
1 answer

Cancel Premium Account that was never up and running anyway

I’m the administrator for my company's Microsoft 365 business account. We originally selected five Microsoft 365 Business Premium licences but decided not to proceed with those and moved the users to Business Standard. Microsoft is still requesting…

Microsoft 365 and Office | Other
asked 2026-10-03T17:24:36.2833333+00:00
william lee 0 Reputation points
answered 2026-10-04T00:38:24.6833333+00:00
Elena-VH 1,890 Reputation points Independent Advisor
1 answer

How do I turn off Copilot?

It keeps popping up when I'm typing a document - VERY annoying!!!

Microsoft 365 and Office | Other
asked 2026-10-03T22:13:13.4366667+00:00
Neola Caveny 0 Reputation points
commented 2026-10-04T00:37:56.22+00:00
Neola Caveny 0 Reputation points
1 answer

I cannot open OneDrive on my Mac and your help files don't apply to my situation.

I cannot open OneDrive on my Mac and your help files don't apply to my situation.

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2026-10-04T00:33:22.3266667+00:00
E. M. Insall 0 Reputation points
answered 2026-10-04T00:33:37.48+00:00

AI answer

2 answers

Cannot get my old MS 365 aps that had been downloaded with an now expired license

Sign in my home laptop with my office account, try to open an Ap and says re-sign-in, Do so and am told sign-in with a differnet account as someone already using this account. I should note that the MS 365 aps were downloaded with what is now an expired…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-04T00:09:22.9866667+00:00
Gerald Heuer 0 Reputation points
edited an answer 2026-10-04T00:27:21.41+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
1 answer

akun saya tidak masuk

tolong akun office home student saya tidak bisa masuk di laptop baru saya

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-03T12:20:52.8366667+00:00
Claudia Christy Gloria Kappu 0 Reputation points
answered 2026-10-04T00:24:45.2766667+00:00
Ian-T 13,100 Reputation points Microsoft External Staff Moderator
2 answers

Cannot open Microsoft 365 Word for Windows

I have Microsoft 365. Everything, including my automatic renewal is electronic. The only thing I use in the package is Word. It is an active, personal account and I am the only one who uses my computer. There is no administrator. I am reaching out…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-03T15:45:49.0566667+00:00
June Tavares 0 Reputation points
edited a comment 2026-10-04T00:19:14.2266667+00:00
Hendrix-V 19,485 Reputation points Microsoft External Staff Moderator
1 answer

missing document folder

After deleting all of my cloud files I realized the documents folder is now missing and I'm not able to create one except under the download folder or main Drive. I tried to do the command prompt but it disappeared when i tried to copy and paste the…

Microsoft 365 and Office | Other
asked 2026-10-03T23:30:32.2133333+00:00
James Annis 0 Reputation points
answered 2026-10-04T00:18:58.6566667+00:00
John DeV 170.4K Reputation points Independent Advisor
2 answers

I can't link my Microsoft Office Professional 2021 to my Office account

Hello, I purchased Microsoft Office Professional 2021from Best Buy. The vendor sent me the key. Once download Office, I activated the key to my Microsoft account. When open Words for the first time, I choose activation online by entering the key.…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-03T23:35:48.2233333+00:00
Davith Bolin 0 Reputation points
answered 2026-10-04T00:17:39.57+00:00
Manoel Barros 22,050 Reputation points Independent Advisor
2 answers

Not able Retrieve security code

Hi Team Attached the screenshot of issue. Unfortunately I have forgotten the email id address, username and password of Current email id for security verification. Now due to this I'm not able use full service of onedrive. Kindly help me to get this…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-03T21:49:45.1066667+00:00
Bhupender Singh 0 Reputation points
answered 2026-10-04T00:17:14.26+00:00
SD - IA 180.3K Reputation points Independent Advisor
2 answers

Out of memory error with latest update?

I have a Access database that is suddenly showing out of memory errors when trying to perform some functions. This is a split database and is not exhibiting the problem when set up on other machines. The machine in question is using Access version 2609…

Microsoft 365 and Office | Access | Other | Other
asked 2026-10-03T20:38:49.7833333+00:00
Wayne 0 Reputation points
answered 2026-10-04T00:13:01.8966667+00:00
Wayne 0 Reputation points
1 answer

I need FM20.dll and FMENU.dll 32-bit versions to run an older app.

I need FM20.dll and FM20ENU.dll 32-bit versions to run an older app in Windows 11. The app obviously requires 32-bit version of those files. I don't want to do uninstall / install different versions of original office just to be able to have the file,…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-03T18:19:23.02+00:00
Hakan Yılmaz 0 Reputation points
answered 2026-10-04T00:04:49.63+00:00
Ian-T 13,100 Reputation points Microsoft External Staff Moderator
2 answers

How to I add my home laptop and phone to my MS 365 Buisness Premium non-profit license?

Ihave a non-profit license that I can share with five other PCs/laptops plus five phones. Prrrrrevious instructions sent me to not make sense

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-03T22:15:43.2633333+00:00
Gerald Heuer 0 Reputation points
answered 2026-10-03T23:58:28.9866667+00:00
Manoel Barros 22,050 Reputation points Independent Advisor
1 answer

onenote is disabled on demo device

hi i bought this laptop at a display model when i try to use onenote it just says 'one note is disabled on demo device' please help

Microsoft 365 and Office | OneNote | For home | Other
asked 2026-10-03T14:04:54.63+00:00
Had 0 Reputation points
answered 2026-10-03T23:54:00.6166667+00:00
Ian-T 13,100 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive Error 0x8007017C after changing drive location .ini file

I have changed the path name of my OneDrive so that it is the same across computers my modifying the address at the .ini file in this folder: %LOCALAPPDATA%\Microsoft\OneDrive\settings After restarting the computer, I'm getting the 0x8007017C error when…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-09-30T20:14:10.0466667+00:00
George Kontaroudis 0 Reputation points
commented 2026-10-03T23:48:53.8866667+00:00
Ian-T 13,100 Reputation points Microsoft External Staff Moderator