Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
491,424 questions with Microsoft 365 and Office-related tags
account not recognised when trying to access 0ffice 365
My sons account which was part of our family setup is now showing as not recognized. We can log onto the PC using his account, his XBOX account shows him logged on with that account, and he is still able to access OneDrive on his phone with that same…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
OneDrive Deletion w/o consent
My son received an email that his OneDrive account is to be deleted on 6 Sep. I have his old computer and though the Best Buy Geek Squad supposedly unsync'd this computer with his new one, he still gets my pictures when I save them. The urgent issue is…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Increment of page number in sheet and different sheet.
Hi Sir, Kindly advise, 1). The formula to show the page number on the spreadsheet when more than 1 page is to be printed in a similar sheet. 2). How to continue the increment of the page number when the few pages in the similar sheet and few…
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Microsoft Graph API Powerpoint Viewer - Slides Get Cut Off When Tabbing Into It
Our users (Teachers) are unable to view the slides correctly when navigating with keyboard through the back/forward arrows inside the powerpoint viewer. Steps to replicate: Navigate to any Slide resource On your keyboard, click the tab key until the…
Microsoft 365 and Office | PowerPoint | For business | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Microsoft 365 activated as “Microsoft Office Mondo 2016”
I'm using a Microsoft 365 Family plan with a premium account as the primary account, with a 2-year subscription. However in the Microsoft 365 desktop app installed on my computer, the product is shown as "Microsoft Office Mondo 2016" and says…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I cannot open Personal Vault in my MS 360
I tried several way to open my "Personal Vault" and it keeps asking for sign in. I use Mac mini Safari. I can open OneDrive on my iPhone and see all the files in Personal Vault but I can't see it (won't display or open any files)on my Mac…
Microsoft 365 and Office | OneDrive | For home | MacOS
A Microsoft file hosting and synchronization service.
What am I supposed to do with the thousands of Publisher files that I use all the time?
Please do not do away with Publisher. And if you must, please allow us to access, use and change our existing files. I have thousands of files and I have to be able to access old files on a regular basis. You have no idea what a nightmare you are…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
demande systématique du mot de passe quand déplacement des fichiers Excel OS Tahoe
Bonjour, depuis que j'ai télécharger mon achat chez vous à savoir EXCEL 2024 pour Tahoé 26.6.1, je ne peux déplacer aucun documents excel sans que l'on demande le mot de passe de mon ordinateur,. J'ai appelé apple et seuls vos fichiers sont…
Microsoft 365 and Office | Excel | Other | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
How to install Publisher 2021 standalone and keep using my Microsoft 365 subscription
After much searching online, I just purchased a standalone copy of MS Publisher 2021 so that I will still have access to my .pub files after the notice that I will be rudely denied access to my files after October 1. I tried to install it, but it is…
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
Request to confirm OneNote Android outage (error 9hehW) – Case [Moderator Note: Personal Info Removed]
Hello, I experienced several days of service interruption on OneNote for Android due to error 9hehW, which prevented me from accessing my notes and significantly impacted my productivity. The issue has now been resolved, and Microsoft support confirmed…
Microsoft 365 and Office | OneNote | For home | Android
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Request for Security Update – Bundled OpenSSL Libraries in Microsoft Store Applications and OneDrive
Dear Microsoft Support Team, We have identified multiple OpenSSL vulnerabilities reported by our enterprise vulnerability management solution (ManageEngine Vulnerability Manager Plus) in Microsoft applications. The affected components…
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
How can I recover my Microsoft account from a scamming website?
Hey guys! so a little bit ago I was playing Minecraft on the Donut SMP server ( Don't judge i was just checking it out for the first time ) and I saw that if you joined the discord you can get some extra in game currency or something like that so I did…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Zeppelin Wireless bluetooth connection
It only works sporadically so I don't know what to do or how to fix it.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Changing from Bullets to Numbered list in same Word doc
Photo for context. I use a Word document to take notes for a textbook course. I use a multilevel bulleted list to do this, but sometimes I want to write down a numbered list within the same document. However, Word seems to have a memory of the numbered…
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Sole Global Administrator locked out after phone replacement – MFA reset / Tenant Recovery required
Hello, I need assistance with a Microsoft 365 / Microsoft Entra tenant lockout and escalation to the Data Protection / Tenant Recovery team. Situation I am the owner and sole Global Administrator of a Microsoft 365 Business tenant. Affected domain:…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to get into authenticator
I recently purchased a new cell phone and transferred over my authenticator information from the previous phone. The authenticator is not showing me any of the passcode numbers, and I'm not able to log in unless I have the passcode numbers to update my…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Sole Global Administrator locked out – MFA Error 399287 / PhoneReputation – Tenant Recovery Required
I have problem with the MFA when trying to login to Microsoft 365. I can login with my credentials and when it's asking for MFA I can only choose send sms and when I select it I get the message that the account isn't verified. Error Code: 399287 …
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How can I do with WORD what I used to do with Publisher?
Publisher will no longer be supported by MS soon. What should I do with my existing .pub files? Is there a template or something that makes using WORD for newsletters, brochures, etc. easier?
Microsoft 365 and Office | Publisher | Other
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
AI answer
I purchased a single user license online which someone has converted to a family license.
A single license user has been converted to a family license on its own. As such has my license been enrolled in an organisation or group without my knowledge. I am having problems with what was initially believed to be, policy overrides, forced…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Office H&B 2024 tied to mistyped email address that we can't figure out.
We purchased an Office H&B 2024 license through Ingram Micro. A coworker setup an outlook.com email address to redeem the Office license with. We setup these email addresses with an acronym of the company name followed by the service tag of the new…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.