473,345 questions with Microsoft 365 and Office-related tags

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4 answers One of the answers was accepted by the question author.

Customised Secondary Colour Palette in MS Word

Hi Hoping someone can help me. I would like to build a customised Secondary Colour Palette in a Word Template so that only certain colours appear for selection - not accents from the Primary Colour Palette - but totally different colours. Is this…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-05-14T01:12:24.8166667+00:00
Janelle McCosker 40 Reputation points
recommended 2026-05-17T03:11:06.33+00:00
Charles Kenyon 167.1K Reputation points Volunteer Moderator
2 answers

HOOW TO FIX MY MICROSOFT 365?

I purchased Microsoft 365 Family version in September 2025 and I have installed in my laptop, but i cant use it. What do I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-17T02:30:10.8666667+00:00
Okechukwu Kalu Iro 0 Reputation points
answered 2026-05-17T03:08:39.1233333+00:00
Estrella721 37,715 Reputation points Independent Advisor
0 answers

analysis toolpak in excel

im trying to do my homework assignment but cant access my analysis toolpak in excel

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-05-17T03:03:59.3733333+00:00
Dozier, Talondria 0 Reputation points
commented 2026-05-17T03:06:04.26+00:00
Dozier, Talondria 0 Reputation points
0 answers

Domain release

Hello!, I have a domain bought through Godaddy, I have recently had issues whereby I couldn't log in, I spoke to the Godaddy team and they said I need to contact Microsoft for a tenant release so they can recover my email. Does anyone know how to contact…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-17T03:05:35.0366667+00:00
josh hancock 0 Reputation points
answered 2026-05-17T03:05:47.85+00:00
Q&A Assist
3 answers

I can't open Excel on my laptop

I have tried every option I've found in this Q&A. I ran Office Repair (both versions). I uninstalled Office 365 and reinstalled Office 365. I am running WIndows 11. I restarted my laptop many times. When I click on the Excel icon, the opening window…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-16T17:15:22.2933333+00:00
ANITA F 0 Reputation points
answered 2026-05-17T03:00:47.0466667+00:00
Ben4724 3,660 Reputation points Independent Advisor
2 answers

How to re-enable "add to dictionary" function in Word

In Microsoft Word 2024 my "add to dictionary" function is no longer available How do I reengage it

Microsoft 365 and Office | Word | Other | Windows
asked 2026-05-15T23:57:47.3+00:00
Michael VandenBerg 0 Reputation points
answered 2026-05-17T02:46:14.38+00:00
Norah-L 6,265 Reputation points Microsoft External Staff Moderator
3 answers

Getting 503 SERVICE UNAVAILABLE error on OneDrive

I'm trying to access OneDrive from my Microsoft account. I keep getting this error, but cannot see any notices online about the service not being available right now. I've tried multiple times over the last 1/2 hr.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-17T02:05:39.8266667+00:00
SF 0 Reputation points
answered 2026-05-17T02:42:22.72+00:00
Estrella721 37,715 Reputation points Independent Advisor
2 answers

Cancelling when you changed phone numbers

How do I get signed into my account to cancel when I don't have access the phone/phone number that was used to set up the account?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-17T02:02:37.8033333+00:00
Janeanne Stephens 0 Reputation points
answered 2026-05-17T02:41:08+00:00
Estrella721 37,715 Reputation points Independent Advisor
0 answers

How can I access my old microsoft account?

I am not able to access my old microsoft account as I have forgotten my password. I tried to restart my password using my mobile number but it says unable to verify with this method or some sort. The account is created when I purchased my new laptop.…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-05-17T02:40:53.3766667+00:00
Dex Lim 0 Reputation points
9 answers

Newly Created .lnk File Types No Longer Syncing to OneDrive

The .lnk file types have always synced to personal OneDrive account associated with my Win 11 desktop when they were created. Starting one day ago newly created .lnk file types have stopped syncing. The new .lnk file Properties->Details tab displays…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-03T22:12:28.6066667+00:00
Ta Da 45 Reputation points
commented 2026-05-17T02:39:24.6+00:00
Peter Z 0 Reputation points
6 answers

Spelling & Grammer and Thesaurus on Word for Mac has Stopped Working

I use Mac OS 26.3.1 and Word 16. 109 on my desktop. Note that I'm in Japan and use an Apple Japanese keyboard. The languages I've designated are English and Japanese and haven't changed. Spell checker and Thesaurus have suddenly stopped working. I…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-16T22:08:52.13+00:00
John Boyd 0 Reputation points
answered 2026-05-17T02:39:13.6166667+00:00
John Boyd 0 Reputation points
2 answers

I cant access my one drive files

. i got problem to access my one drive files with below errors message.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-17T01:59:06.87+00:00
KS Rogers Singapore 0 Reputation points
answered 2026-05-17T02:34:55.73+00:00
Estrella721 37,715 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Setting up Outlook Classic from Outlook 365

I am assisting a friend migrate from an older Windows 10 Windows Live.Mail system to a new W11 POP3 Outlook Classic laptop. During the set up process Exchange was inadvertently set up as the mail server. The account was successfully set up and Outlook…

Microsoft 365 and Office | Other
asked 2026-05-16T19:40:48.5333333+00:00
Mike Jones 20 Reputation points
accepted 2026-05-17T02:30:28.17+00:00
Mike Jones 20 Reputation points
1 answer

Office Activation issues

My Subscription for Office 365 was active and this will renew on 27 Sept 2026 but my office shows you have no active plan available with you

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-17T01:52:59.46+00:00
Panacea Legum Practitioners 0 Reputation points
answered 2026-05-17T02:29:11.95+00:00
John Jefferson Doyon 69,480 Reputation points Independent Advisor
2 answers

subscription refund

i want ti cancel my subscription and request for a refund

Microsoft 365 and Office | Other
asked 2026-05-17T01:54:16.5966667+00:00
Danie Carl Sampit 0 Reputation points
answered 2026-05-17T02:27:48.46+00:00
Estrella721 37,715 Reputation points Independent Advisor
1 answer

trying to log into my business account - Microsoft asks for authenticator log in.

I have been trying to access my business account. However, it is asking for an authenticator log in code. To log into authenticator for this account, it requires an authenticator log in code! So its a circular requirement with no resolution.

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-05-16T04:13:40.07+00:00
jane armstrong 0 Reputation points
edited a comment 2026-05-17T02:24:24.0166667+00:00
Michelle-N 16,035 Reputation points Microsoft External Staff Moderator
4 answers

change the table style in the Normal.dotm template in the Word for Mac

I wanna ask a question about changing the table template in Word for Mac for example, the space of text paragraph in the table is 1.15x in the Word app for Mac, how can i change it to 1x space in default? so i do not need to edit every table chatted with…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-15T14:33:28.8133333+00:00
Leo 0 Reputation points
commented 2026-05-17T02:09:16.66+00:00
Leo 0 Reputation points
1 answer

paid twice

I purchased MS Office 365 Family on April 22, 2026 | Order number c3c29112-d3fd-4df5-8fef-36d18e5858b4. Then another message came up about my subscription being due so I paid again on April 23, 2026 | Order number 1383276422 (personal). I only want the…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-17T01:38:35.66+00:00
carol smith 0 Reputation points
answered 2026-05-17T01:38:51.1333333+00:00
Q&A Assist
2 answers

cannot open excel file

I just installed Excel. The message said install was successful. I tried to open existing excel files and nothing happened, no error message. When selected the excel file the 'open' box did not darken and when I clicked it nothing happened.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-17T00:37:49.98+00:00
jim macdonall 0 Reputation points
answered 2026-05-17T01:37:07.7166667+00:00
Manoel Barros 18,920 Reputation points Independent Advisor
1 answer

Family Safety prevents me from changing my billing address from India to Singapore?

I have an annual 365 subscription in place from India for many years. Now I have moved to Singapore and I don't have an India credit card and want to pay from Singapore. When I try to pay with Singapore card gets rejected. When I try to change…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-16T05:21:14.01+00:00
Michael Holland 0 Reputation points
edited an answer 2026-05-17T01:04:49.1+00:00
Norah-L 6,265 Reputation points Microsoft External Staff Moderator