486,520 questions with Microsoft 365 and Office-related tags

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SharePoint Server: When 1 option selected in a column, get the options from that first option

Hi! I need a library that contains full of files and different columns that will contain a lot of terms from metadatastorage. The thing is, When column 1 gets option A, Column 2 should get values tied or linked from value A in column 1 and only see those…

Microsoft 365 and Office | SharePoint | Development
asked 2026-08-07T10:54:58.7533333+00:00
Charlie Martharper 545 Reputation points
answered 2026-08-07T12:38:25.0133333+00:00
Roebe Ta 80 Reputation points Independent Advisor
1 answer

excle issue

The user modified an Excel workbook on a specific worksheet and shared the file with a teammate for collaboration. After some time, the data from a particular column on that worksheet disappeared. During our investigation, we observed that the…

Microsoft 365 and Office | Excel | For business | Other
asked 2026-08-07T11:17:28.1133333+00:00
Megha Devrani 0 Reputation points
answered 2026-08-07T12:37:37.12+00:00
Julie Huynh 2,360 Reputation points Independent Advisor
0 answers

I am being charges annually for an account in someone else's email

I have no clue who it is or what the account is. The email is sm...g(10)@outlook.com I've put a stop payment at my bank but it may have gone through already. Please help me sort this out.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-07T12:36:42.8833333+00:00
Randy Fougere 0 Reputation points
3 answers

Accounts and recurring payment

I took over from my predecessor and have changed the email account from ******@gmail.com to ******@sttudyparishcouncil.gov.uk. She has just been charged £84.99 and I guess this is a recurring renewal amount. I want to arrange to repay her and take the…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-08-07T09:19:06.2766667+00:00
St Tudy Parish Clerk 0 Reputation points
answered 2026-08-07T12:36:08.64+00:00
kagiyama yutaka 4,835 Reputation points
1 answer

Error code 0x0 appears on word documents

when I open word documents it won't it won't let me edit them. if I open the bar saying there is subscription problem and needs to be activated. error code 0x0 comes up. I apparently have active subscription but if I try to update it dosnt work

Microsoft 365 and Office | Access | For home | Other
asked 2026-08-07T12:18:59.06+00:00
Trent Hartwell 0 Reputation points
edited an answer 2026-08-07T12:28:44.1666667+00:00
Jayden-P 355 Reputation points Independent Advisor
3 answers

Elderly MacBook running Big Sur (11.7.11) suddenly unable to use MS Word

My husband's elderly MacBook Pro cannot be updated beyond Big Sur (OS 11.7.11). Suddenly, today, 7th August 2026, he finds he cannot use Word, having been using it normally yesterday. I found this website…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-07T11:52:55.81+00:00
Sue King 0 Reputation points
answered 2026-08-07T12:28:12.2166667+00:00
DaveM121 914.3K Reputation points Independent Advisor
1 answer

Unable to open PowerPoint shows from a menu

For many years I have been producing hyperlinked sets of PowerPoint presentations. I have a menu presentation (show) which I place in a folder. The menu links to a number of 'daughter' shows in a subfolder. So, I run the Menu show, click on the link to…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-08-07T12:26:47.8+00:00
David Roberts 0 Reputation points
answered 2026-08-07T12:27:11.3733333+00:00

AI answer

4 answers

Onedrive doesnot work.

The Onedrive icon disappeared from the taskbar. The Onedrive folder no longer connects to the Onedrive remote folder. I tried to download the Onedrive app from Microsoft, to install it. It showed message that I must first uninstall the app. I got to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-06T14:43:44.7166667+00:00
answered 2026-08-07T12:24:16.68+00:00
Nathan R 500 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Please fix the following issues -NCADTS-MKHAMIS HP All-in-One Desktop 24-cb1xxx Support has ended

Please fix the following issues -NCADTS-MKHAMIS HP All-in-One Desktop 24-cb1xxx Support has ended

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-08-07T10:25:17.7366667+00:00
Muzdelifa Khamis [NCA RSS] 0 Reputation points
accepted 2026-08-07T12:19:05.59+00:00
Muzdelifa Khamis [NCA RSS] 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Publisher

I received an email that Microsoft Publisher will not be available after Oct. 1, 2026. Will this affect my subscription to Microsoft Word?

Microsoft 365 and Office | Publisher | For home
asked 2026-08-07T02:08:33.0533333+00:00
Belinda Amerman 20 Reputation points
accepted 2026-08-07T12:17:25.52+00:00
Belinda Amerman 20 Reputation points
1 answer

In the design tab on PowerPoint the format background is missing.

I am trying to format background in PowerPoint. It should be in design tab but it's not. How do I resolve this problem?

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-08-07T11:08:48.0766667+00:00
Teresa Rehm 0 Reputation points
answered 2026-08-07T12:17:17.26+00:00
triptotokyo-5840 36,686 Reputation points Volunteer Moderator
1 answer

How to Cancel Subscription and Possibly Speak with a Human

I am not satisfied with your Microsoft 365 Package. I cannot convert my documents to word. What kind of system is this??? You can’t speak to anyone, you direct how questions are asked and you absolutely refuse to allow a human representative. I want…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-07T12:14:39.91+00:00
KH 0 Reputation points
answered 2026-08-07T12:14:56.6266667+00:00

AI answer

0 answers

Purchased funds for family member not showing on their account

I purchased £15 funds to add to a family member’s account to purchase vbucks but the money is not showing in their account.

Microsoft 365 and Office | Other
asked 2026-08-07T12:10:34.6833333+00:00
Laura Martin 0 Reputation points
edited the question 2026-08-07T12:12:56.5466667+00:00
Laura Martin 0 Reputation points
2 answers

Signed up twice in error and my bank advised contacting you

Hi, Signed up in error on the 4/8/26. I now can't locate the subscription and I want to remove auto subscription. Can you do this for me from your end? Thanks, Elaine

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-07T11:35:58.12+00:00
Elaine Mc. Gauran 0 Reputation points
answered 2026-08-07T12:11:28.23+00:00
DaveM121 914.3K Reputation points Independent Advisor
2 answers

Lost Access to Authenticator; can't complete MFA

I am the sole Global Administrator of a Microsoft 365 Business Basic tenant. The subscription was purchased directly from Microsoft. I have lost access to Microsoft Authenticator and cannot complete MFA. There are no other Global Administrators or…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-07T11:08:18.21+00:00
Josh K 0 Reputation points
edited a comment 2026-08-07T12:10:29.37+00:00
Rin-SN 95 Reputation points
1 answer

Outlook Classic Issue

Hello yesterday morning I noticed all my sent emails where missing. I looked and I never deleted them

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-07T11:34:21.36+00:00
Joe Morelli 0 Reputation points
answered 2026-08-07T12:09:30.29+00:00
TaoLi 101.4K Reputation points Independent Advisor
1 answer

My childs Microsoft account (setup in Family Safety) has been hacked, and the corresponding email was changed

My child's account was hacked and the email address was changed. I can still see the account, with the new email, in our Family Group. We have tried to recover the account using the recover forms but have not been successful. Can the account be…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-08-07T11:09:28.39+00:00
Karen H 0 Reputation points
commented 2026-08-07T12:05:10.6566667+00:00
Karen H 0 Reputation points
0 answers

can't renew licence

What account is linked to Product Code (PII Removed by Moderator). The renewal was purchased via Your Software but the Product Code appears to have already been used.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-08-07T11:42:21.1766667+00:00
Ian Southall 0 Reputation points
edited the question 2026-08-07T11:55:50.1133333+00:00
DaveM121 (2) 15,325 Reputation points Volunteer Moderator
3 answers

What is the best way to resolve or to simplify the following excel functions using excel 2020 or greater

Can I use the IFS function or LET, SUMIFS? =SUM(IF($B$2=0,0,IF($B$2>$I$2,4,IF($B$2=$I$2,2))+IF($C$2=0,0,IF($C$2>$J$2,4,IF($C$2=$J$2,2))+IF($D$2=0,0,IF($D$2>$K$2,4,IF($D$2=$K$2,2))+IF($E$2=0,0,IF($E$2>$L$2,4,IF($E$2=$L$2,2))))))) If I have a…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-08-06T01:37:13.0266667+00:00
LeRoy Cofield 0 Reputation points
answered 2026-08-07T11:54:03.2+00:00
Dana D 95 Reputation points
2 answers

Visio 2007 under W11

I have a laptop running W11 with my Visio 2007 running perfectly, alongside my O365 subscription. However, I am unable to install Visio 2007 onto another W11 laptop. I wanted to move the copy from one to the other. It installs but will not run. …

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-04-29T10:03:32.7233333+00:00
Kev 0 Reputation points
edited a comment 2026-08-07T11:47:36.2133333+00:00
Kev 0 Reputation points