478,571 questions with Microsoft 365 and Office-related tags

Sort by: Updated
1 answer

Excel not Working

how to reset the excel. the Excel is not working. I am getting error issue.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-06-21T15:52:52.53+00:00
Manasvee Doiphode 0 Reputation points
answered 2026-06-21T16:46:35.04+00:00
ppavle 5,375 Reputation points Volunteer Moderator
2 answers

Remove old work email IDs from OneDrive login dropdown

Hi, still struggling to get rid of old work email that pops up if i hit "add account" to my One Drive settings.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-21T07:17:18.48+00:00
DKS 40 Reputation points
answered 2026-06-21T16:40:10.4333333+00:00
Sumit D - IA 171.1K Reputation points Independent Advisor
0 answers

OneDrive in File Explorer doesn't open any files

I have OneDrive and it is working perfectly well in the cloud and all my information is stored there. It also works perfectly well on my phone and on the app and all my folders are there. I do not want this to change. However, on my laptop, the OneDrive…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-06-21T16:32:54.3266667+00:00
Chris Shepherdson 0 Reputation points
answered 2026-06-21T16:33:09.7533333+00:00

AI answer

1 answer

I have renewed my Microsoft subscription but still get messages that I need to renew?

I have renewed my Microsoft subscription but still get messages that I need to renew?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-20T13:00:23.5266667+00:00
Gerry Byrne 0 Reputation points
commented 2026-06-21T16:32:16.39+00:00
ppavle 5,375 Reputation points Volunteer Moderator
1 answer

Lock or unlock specific areas of a protected worksheet online version

How to lock or unlock specific areas of a protected worksheet online version? It only lets you pause and unpause the protection.

Microsoft 365 and Office | Excel | For education | Other
asked 2026-06-19T16:01:35.8233333+00:00
O'Neal, Sarah 0 Reputation points
commented 2026-06-21T16:30:02.2666667+00:00
Hendrix-C 17,580 Reputation points Microsoft External Staff Moderator
1 answer

help me to activate the Visio with key as o purchased it in 2019

i have this key to activate my Visi 2019 -- [Moderator note: Personally Identifiable Information removed] help to activate the VISI for me

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-06-19T15:38:48.7166667+00:00
Ibrahim Abdrabou 0 Reputation points
commented 2026-06-21T16:29:40.7666667+00:00
Hendrix-C 17,580 Reputation points Microsoft External Staff Moderator
2 answers

Critical: OneDrive Automatically Deleting Files in Real-Time Without Any Device Sync also

I found this question/answer and am having the exact same problem that I need help with Files and folders are being deleted and moved into the Recycling Bin automatically. I can manually restore a few at a time, however there are thousands that were…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-21T03:25:59.6833333+00:00
linda 0 Reputation points
answered 2026-06-21T16:28:52.38+00:00
linda 0 Reputation points
1 answer

How can I use the microsoft word document?

I can't use my microsoft word document , what can I do to make it work?

Microsoft 365 and Office | Word | For education | Other
asked 2026-06-19T15:14:18.2133333+00:00
vmelograna 0 Reputation points
commented 2026-06-21T16:28:36.1266667+00:00
Hendrix-C 17,580 Reputation points Microsoft External Staff Moderator
2 answers

How to lock an individual page in a Microsoft Word Document.

Hi there, I am writing a CV using Word. The first page is completed. How can I lock the first page so that I do not accidentally change anything while continuing to work on the rest of the document.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-21T06:07:37.1066667+00:00
Chris Shumack 0 Reputation points
answered 2026-06-21T16:21:53.89+00:00
John Korchok 232.9K Reputation points Volunteer Moderator
6 answers

One drive has disappeared from my Mac

I can download the One Drive app from the App Store and it works for about an hour or 2 and then it disappears from the launchpad. When I double click the app in Finder it says I can't use this version with my version of macOS .... my Mac is pretty old,…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-06-04T22:14:33.1+00:00
Janine 0 Reputation points
commented 2026-06-21T16:11:58.2966667+00:00
Ivan B 114.8K Reputation points Independent Advisor
3 answers

Cannot save format changes to excel workbooks

Trying to save formats to excel files, but changes do not save. Any additional bottom tabs used are never saved.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-06-21T14:27:32.55+00:00
George Taplin 0 Reputation points
answered 2026-06-21T16:11:21.1333333+00:00
IGYQ 19,690 Reputation points Independent Advisor
2 answers

I have been charged twice

My annual subscription was taken on the 11th of June and again on the 13th June. Could it be that I have inadvertently created two accounts? Both deductions were from my credit card ending 6920 If so, please delete one account and refund me one annual…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-06-21T15:37:02.0033333+00:00
Alan Buck 0 Reputation points
answered 2026-06-21T16:10:55.1133333+00:00
EmilyS726 241.2K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

AADSTS500200: User account is a personal Microsoft account. Personal Microsoft accounts are not supported for this application

I have recently installed Office 2024 on my Mac. However it doesn't allow me to use the apps apart from in view only mode

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-21T15:08:02.96+00:00
A Oak 0 Reputation points
accepted 2026-06-21T16:05:11.83+00:00
A Oak 0 Reputation points
1 answer

Cannot download Microsoft 365 on to new hard drive

Just had new hard drive on my laptop. Put in Microsoft 365 to download word, excel etc but it said it could not recognise my account. I have been paying annual subscription for several years and paid £104.99 on 1st February 2026 by my credit card…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-21T15:23:36.03+00:00
Brian McDermott 0 Reputation points
answered 2026-06-21T16:04:48.0466667+00:00
DaveM121 892.6K Reputation points Independent Advisor
0 answers

fatura ödeyemiyorum!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

hesabımda iki fatura borcu vardı. o arada kayıtlı kartımı kapatmışım. sonra bir faturayı hediye kartıyla kapattım. kalan faturayı biraz geciktirerek tekrar ödeyecekken hesabım kapandı. ödeme yapmak için yeni bir kart bilgisi ya da hediye kartı kabul…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-06-21T15:46:30.6933333+00:00
alev şahin 0 Reputation points
1 answer

how do I correct a double billing for my microsoft 365 subscription?

I am being double billed for my Microsoft 365 subscription account ending in 1711. I was billed $141.43 on April 12 and paid this bill via my Capital 1 credit card auto pay...I received a second bill June 14th for another $143.43 for Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2025-07-31T15:52:36.8633333+00:00
Loran Van Noy 0 Reputation points
commented 2026-06-21T15:46:11.8733333+00:00
Sona Wavde 0 Reputation points
1 answer

My laptop died. How do I install Office on my new computer if i cant find the code

My laptop died. How do I install Office on my new computer if i cant access the code

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-06-21T15:11:41.7466667+00:00
Dar Prophet 0 Reputation points
answered 2026-06-21T15:44:45.38+00:00
DaveM121 892.6K Reputation points Independent Advisor
1 answer

Bought Standard business but my email encryption will not work as it says I have no certificate

My email will not encrypt as it says I have no certificate. Was I supposed to have business premium to encrypt automatically without a certificate? And how do I get this email to my desktop to make it more accessible?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-09T21:09:44.0066667+00:00
Tammi Renollet 0 Reputation points
edited a comment 2026-06-21T15:43:46.2033333+00:00
Jay Tr 12,965 Reputation points Microsoft External Staff Moderator
1 answer

how to reset the excel. the Excel is not working. I am getting error issue

how to reset the excel. the Excel is not working. I am getting error issue

Microsoft 365 and Office | Excel | Other | Other
asked 2026-06-21T15:29:31.78+00:00
Arul C 0 Reputation points
answered 2026-06-21T15:29:46.4666667+00:00

AI answer

1 answer

How do I transfer the licenses?

Hi, I have 4x Microsoft Office licenses, all of them are installed on Macbook. The problem is - the SUBSCRIPTIONS section of the MS Account isn't helpful. It does not show the LICENSE KEY and which DEVICE it is attached to. I'm unable to UNLINK…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-21T14:43:47.3666667+00:00
Terasek One 0 Reputation points
edited the question 2026-06-21T15:28:00.8466667+00:00
Hendrix-C 17,580 Reputation points Microsoft External Staff Moderator