Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,654 questions
487,448 questions with Microsoft 365 and Office-related tags
0 answers
I want to use an email that your system thinks must be a business email.
Your system won't let me add my personal email. The email is valid and not associated with a business.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-08-12T16:06:26.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 88%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
James Symon
0
Reputation points
asked 2026-08-12T16:06:26.5466667+00:00
James Symon
0
Reputation points
2 answers
received email that Microsoft account has been renamed
It was done by accident, and I can't get to link to change back. It said: If this is incorrect, please follow these steps: 1. Reset your password by going to https://account.live.com/password/Reset 2. Rename your account by going to…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,483 questions
asked 2026-08-12T14:59:30.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 74%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mary Matthews
0
Reputation points
answered 2026-08-12T16:04:58.6266667+00:00
Rodrigo Queiroz
78,420
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Subscription license expiry date
Hello, I recently bought 5 subscriptions but was only able to apply 3 since the max amount was applied and I was not aware of the limit. Will the two I bought expire or can I apply them two years from now?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,192 questions
asked 2026-08-12T15:03:05.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 48%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELT%3C/text%3E%3C/svg%3E)
Leanne Toth
0
Reputation points Microsoft Employee
commented 2026-08-12T16:04:21.2066667+00:00
Leanne Toth
0
Reputation points Microsoft Employee
1 answer
Outlook only displays old emails, all of them are from Outlook Calendar
My current desktop is unable to run outlook so it's in the middle of updating but has been getting stuck. That, however, is the main device I use my outlook and other Microsoft 365 apps on. In the meantime, I attempted to try and use my email on a family…
Microsoft 365 and Office | Office Online Server
Microsoft 365 and Office | Office Online Server
Microsoft on-premises server product that runs Office Online.
1,086 questions
asked 2026-08-12T15:45:06.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 87%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Robert Wheatley
0
Reputation points
commented 2026-08-12T16:03:06.3633333+00:00
Robert Wheatley
0
Reputation points
2 answers
Please give me the customer services number, I would like to speak with a human?
Need to speak to a human Please give me the customer services number, I would like to speak with a human?
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,906 questions
asked 2026-08-12T15:29:02.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Pury End Cattery
0
Reputation points
answered 2026-08-12T16:03:03.7+00:00
DaveM121
916K
Reputation points
Independent Advisor
1 answer
Back up notes in an unsynced notebook
How do I protect/backup recent unsynced content in OneNote?
Microsoft 365 and Office | OneNote | Other | Windows
Microsoft 365 and Office | OneNote | Other | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
647 questions
asked 2026-08-12T16:00:54.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 21%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Swartz, Jennifer
0
Reputation points
answered 2026-08-12T16:01:11.73+00:00
AI answer
1 answer
Cannot pin desktop to Quick Access
Windows 11 64-bit OS. My work account was recently migrated to a new tenant. It kept everything I had pinned to quick access EXCEPT the desktop, but added items I never use, like Pictures, Download, Documents. I can't unpin Pictures, and it ignores all…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,035 questions
asked 2026-08-11T11:43:52.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 11%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Karen Potter
0
Reputation points
commented 2026-08-12T16:00:12.44+00:00
Karen Potter
0
Reputation points
0 answers
Office timeline is not working with powerpoint
Office timeline is not working with powerpoint - unable to use plus or expert editions. Please help us
Microsoft 365 and Office | PowerPoint | For business | Other
Microsoft 365 and Office | PowerPoint | For business | Other
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
236 questions
asked 2026-08-12T15:59:40.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 62%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bangaru, Shanmukh
0
Reputation points
asked 2026-08-12T15:59:40.1133333+00:00
Bangaru, Shanmukh
0
Reputation points
1 answer
Help.microsoft.com talk to a person | How do I talk to a live person microsoft
Help.microsoft.com talk to a person | How do I talk to a live person microsoft
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,831 questions
asked 2026-08-12T15:56:38.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 50%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP8%3C/text%3E%3C/svg%3E)
Phone 810 345 6I74
0
Reputation points
answered 2026-08-12T15:58:10.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 24%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
lixa chartoe
0
Reputation points
1 answer
OneNote Noteboob Sync
I am receiving the followign error when trying to sync a notebook: We can't access this section file or the attached file because the file was moved, the file name is invalid, or the file permissions have been changed. (Error code: 0x2 bdf5f)
Microsoft 365 and Office | OneNote | Other | Windows
Microsoft 365 and Office | OneNote | Other | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
647 questions
asked 2026-08-12T15:36:03.2+00:00
Swartz, Jennifer
0
Reputation points
commented 2026-08-12T15:57:52.68+00:00
Swartz, Jennifer
0
Reputation points
1 answer
I need to get email back on iPhone
After update on iPhone I cannot load email back. How do I do that?
Microsoft 365 and Office | Install, redeem, activate | For home | iOS
Microsoft 365 and Office | Install, redeem, activate | For home | iOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
176 questions
asked 2026-08-12T15:55:23.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 88%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kathy Babb
0
Reputation points
answered 2026-08-12T15:55:38.88+00:00
AI answer
2 answers
microsoft word keeps shutting down
it cannot autosave and keepssaying it has run into an issue
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,831 questions
asked 2026-08-12T15:18:52.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 56.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
caroline kimani
0
Reputation points
answered 2026-08-12T15:54:25.9266667+00:00
DaveM121
916K
Reputation points
Independent Advisor
0 answers
Request to release savitrtechnical.com from another Microsoft Entra/Microsoft 365 tenant
I own and control the DNS for savitrtechnical.com. The domain appears to be associated with another Microsoft Entra/Microsoft 365 organization, and I need to have the domain released from that organization so that I can add it to my Microsoft tenant. I…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,831 questions
asked 2026-08-12T15:53:09.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 22%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EII%3C/text%3E%3C/svg%3E)
infinitum innovations
0
Reputation points
asked 2026-08-12T15:53:09.58+00:00
infinitum innovations
0
Reputation points
3 answers
One of the answers was accepted by the question author.
Microsoft Onenote Unable to login to sync notebooks
Having problem while try to relogin to Onenote Correlation Id: [Moderator note: personal info removed] Timestamp: 2026-05-13T02:18:49.000Z DPTI: [Moderator note: personal info removed] Message: An unexpected error occurred. Tag: 7ita9 Code:…
Microsoft 365 and Office | OneNote | For education | Windows
Microsoft 365 and Office | OneNote | For education | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
737 questions
asked 2026-05-13T02:34:01.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 73%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Darren Han
20
Reputation points
commented 2026-08-12T15:52:54.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 57.99999999999999%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SLS
0
Reputation points
2 answers
Office for Mac no longer recognizes OneDrive files for AutoSave – “Saved on My Mac”
Since a few days, Word and PowerPoint on my Mac no longer automatically save files to OneDrive. My files are stored in my company's OneDrive folder and OneDrive itself appears to be working normally. The files sync correctly between my Mac and…
Microsoft 365 and Office | OneDrive | For business | MacOS
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
962 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 76%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
How to access or convert a Microsoft account without a login ID or password
Many years ago an independent IT consultant established a Microsoft business account for our church to purchase a Microsoft365 license. He subsequently died, and if he left any documentation of the account details it has long since been lost. The…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,640 questions
asked 2026-08-11T19:23:28.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG3%3C/text%3E%3C/svg%3E)
GraemeG-3877
40
Reputation points
commented 2026-08-12T15:48:33.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
14,670
Reputation points Microsoft External Staff
Moderator
1 answer
chave do Office 2016
Não consigo ativar uma chave do Office 2016 proffisional plus. Já foi usada antes, mas agora não está em nenhum outro computador.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,980 questions
asked 2026-08-12T15:31:04.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 89%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Cristina Janicas
0
Reputation points
answered 2026-08-12T15:48:25.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
405
Reputation points
Independent Advisor
1 answer
Gridlines on Excel spreadsheets
Sometimes, some of the spreadsheets that I receive and work on have some of the gridlines suppressed. Unchecking then rechecking the "Gridlines" in the View ribbon doesn't change this. The cells are not merged. Is there a way to make all the…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,841 questions
asked 2026-08-12T15:43:12.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 32%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Pierre
0
Reputation points
answered 2026-08-12T15:43:26.68+00:00
AI answer
1 answer
Tax Exempt Status
Our organization, [Moderator note: Personally Identifiable Information removed], is tax exempt. I need this reflected in our invoice and the amount of $31.68 credited to our account. Please let me know where to send the tax exempt…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,206 questions
asked 2026-08-12T15:13:44.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 87%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFT%3C/text%3E%3C/svg%3E)
FFD Treasurer
0
Reputation points
edited the question 2026-08-12T15:41:52.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
16,950
Reputation points Microsoft External Staff
Moderator
0 answers
I need help with my office 365 account
A number of years ago I secured a domain name (wischixin.com) with Bluehost. At that time I also purchased an Office 365 license. I am told they can no longer be a reseller. I want to transfer my account/files/license directly to Microsoft? I have many…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,695 questions
asked 2026-08-12T15:41:39.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Stephen Range
0
Reputation points
asked 2026-08-12T15:41:39.49+00:00
Stephen Range
0
Reputation points