496,929 questions with Microsoft 365 and Office-related tags

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convert business account to non profit

I'm trying to convert my business office 365 account to a nonprofit account. When I enter my business account, it says it's not valid. I am working with someone at my church is there a way we can have him call and follow up on this? thanks!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T19:53:35.0533333+00:00
Bobbie Croone 0 Reputation points
edited an answer 2026-10-11T23:00:24.18+00:00
Ivory 2,075 Reputation points Independent Advisor
2 answers

leave Microsoft 365 family subscription

hi, If I want to cancel my current Microsoft 365 family subscription, do I just click leave, as in the screenshot?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T04:24:27.27+00:00
Paul Chou 1,491 Reputation points
commented 2026-10-11T22:53:49.81+00:00
Paul Chou 1,491 Reputation points
2 answers

My account charged multiple times

Renewed and charged multiple times . Account charged seven times for what should be on charge

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-11T22:13:33.8766667+00:00
Anita Barnes 0 Reputation points
answered 2026-10-11T22:48:13.8466667+00:00
Estrella721 46,685 Reputation points Independent Advisor
1 answer

Billing from Azure /Business portal which I cannot personally verify for my own orders or apps from MS

Hey, Does anyone have more knowledge on the next technical matter? It is quite of complicated to literate, but I try my best, because of all the circumstances it has already. I have experience on personal Microsoft store applications but this seems to be…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T15:35:32.53+00:00
nk0447710-9978 0 Reputation points
commented 2026-10-11T22:36:56.3233333+00:00
nk0447710-9978 0 Reputation points
0 answers

error message File permissions Word Mac

I can no longer save Word Documents. I get a File Permission error.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-11T21:58:15.0866667+00:00
Beverly Emerson 0 Reputation points
commented 2026-10-11T22:32:01.5633333+00:00
John Jefferson Doyon 89,550 Reputation points Independent Advisor
1 answer

Moving From one Family Subscription to Another Family Subscription

My wife and I had separate 365 Subscriptions prior to getting married. Since we are now married, we want to move her files and information to my account. How can we do that without losing all of the files backed up on her One Drive? Thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T22:24:18.0933333+00:00
Gerald Davenport 0 Reputation points
answered 2026-10-11T22:24:33.2866667+00:00

AI answer

1 answer

looking for a seamless process to sync a Microsoft Teams Site List with SharePoint Site page.

I'm looking for a seamless process to sync a Microsoft Teams Site List with SharePoint Site page. The Teams list will control and updates will be one way direction only.

Microsoft 365 and Office | SharePoint | Development
asked 2026-10-11T21:55:31.8766667+00:00
ACK SERVICES 0 Reputation points
answered 2026-10-11T22:04:25.98+00:00
BabybooHN 3,465 Reputation points Independent Advisor
2 answers

How to Locate and make current my desktop for Microsoft 365?

I have a Desktop computer and a Laptop. My Desktop is not listed on my Microsoft 365 account as current. How do I change that?

Microsoft 365 and Office | Other
asked 2026-10-11T21:27:23.81+00:00
Irene Peterson 0 Reputation points
answered 2026-10-11T22:03:20.92+00:00
John Jefferson Doyon 89,550 Reputation points Independent Advisor
1 answer

Can't remove column on left side of page.

Word for Mac: How to remove a lengthwise column/section that is suddenly appearing on the left side in all my Word documents. It's narrow and separated by a bold line down the page. The word "normal" is also imbedded in the column.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-11T21:15:46.1733333+00:00
James Argiro 20 Reputation points
answered 2026-10-11T21:56:36.0633333+00:00
John Jefferson Doyon 89,550 Reputation points Independent Advisor
1 answer

Microsoft 365 Personal purchased through Apple App Store is active, but Office apps on Mac show no subscription and won't activate.

Microsoft 365 Personal purchased through Apple App Store is active, but Office apps on Mac show no subscription and won't activate. The Microsoft account uses the same email as the Apple purchase. Please help resolve the macOS activation issue.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-11T21:08:15.8933333+00:00
Ruchika Waghmare 0 Reputation points
answered 2026-10-11T21:52:01.8066667+00:00
John Jefferson Doyon 89,550 Reputation points Independent Advisor
2 answers

Temporary Email Replaces My Alternative Email

Hello, I used a temporary email to change some settings on my account. I think it changed my alternative email to the temporary email, but I want to cancel it now. The problem is that Microsoft is trying to send a code to my Gmail account, which is my…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-11T21:05:46.58+00:00
GokceJR 0 Reputation points
commented 2026-10-11T21:51:26.0866667+00:00
EmilyS726 272.3K Reputation points Independent Advisor
2 answers

How to use Microsoft Copilot on iPhone

Is there a way to use Microsoft Copilot on my iPhone? I don’t like the new Microsoft 365, and all my chats are on Microsoft Copilot. Every time I try to access it via Safari, I get the message 'Safari cannot open the page because the address is invalid.'…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T14:52:27.73+00:00
Smith 0 Reputation points
commented 2026-10-11T21:45:33.04+00:00
EmilyS726 272.3K Reputation points Independent Advisor
3 answers

How can I permanently remove the “Upgrade your plan” button from Microsoft 365 apps?

Hi, I already have an active paid Microsoft 365 subscription for several years, but Excel now permanently displays a very visible “Upgrade your plan” button in the title bar (in french "Mettre à niveau votre plan") Is there any supported way to…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-08-16T09:35:44.09+00:00
Korvax 5 Reputation points
commented 2026-10-11T21:35:37.6733333+00:00
Exponify 0 Reputation points
1 answer

No margin on left side of page.

Word for Mac: I got help here to delete an unwanted column on the left side of the page. Now, there's no margin. The text is all the way to the left. The Layout/Margins command does not work.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-11T21:32:46.4433333+00:00
James Argiro 20 Reputation points
answered 2026-10-11T21:33:26.7833333+00:00

AI answer

1 answer

Excel per Mac: errore AppleScript −1728 nell’avvio di una funzione VBA

Titolo: Excel per Mac: errore AppleScript −1728 nell’avvio esterno di una funzione VBA Sto diagnosticando un collegamento locale personalizzato che usa AppleScript per chiamare una funzione VBA in Excel per Mac. La prova riguarda esclusivamente…

Microsoft 365 and Office | Development | Other
asked 2026-10-11T10:31:50.5233333+00:00
Mauro Filippucci 0 Reputation points
edited an answer 2026-10-11T21:05:09.6833333+00:00
Ruby Nguyen 3,045 Reputation points Independent Advisor
2 answers

how to fix notice when opening spreadsheets that says excel has run into a problem

when i try to open a excel spreadsheet it pops up the notice...we're sorry, but the excel has run into an error that is preventing it from working correctly. excel will need to be closed as a result. would you like us to repair now? but nothing happens…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-11T20:36:32.0033333+00:00
gasman 0 Reputation points
answered 2026-10-11T20:48:24.99+00:00
Ivory 2,075 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

onenote is disabled on demo device

hi i bought this laptop at a display model when i try to use onenote it just says 'one note is disabled on demo device' please help

Microsoft 365 and Office | OneNote | For home | Other
asked 2026-10-03T14:04:54.63+00:00
Had 0 Reputation points
accepted 2026-10-11T20:41:31.7066667+00:00
Had 0 Reputation points
2 answers

MICROSOFT 365

HI I have a question, my current subscription of Microsoft 365 Family Expiring next year April 2027, I have purchased a deal of another Key in October 2027 just while ago, I do not want to lapse my current time and If I add keys, will it be showing April…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-11T20:01:45.16+00:00
Muhammad Haque 0 Reputation points
answered 2026-10-11T20:36:40.89+00:00
EmilyS726 272.3K Reputation points Independent Advisor
1 answer

Sole Global Admin locked out by MFA – need Data Protection escalation

I am the only Global Administrator of our Microsoft 365 Business tenant. I changed phones and lost access to Microsoft Authenticator, my only MFA method. I could not sign in to my Microsoft 365 Business admin account to write this question, because every…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T16:48:25.6466667+00:00
Aykut Yesil 0 Reputation points
edited a comment 2026-10-11T20:26:11.2866667+00:00
Jack-Bu 6,955 Reputation points Microsoft External Staff Moderator
2 answers

Product activation failed

I can't use excel at the moment as it is saying my product activation failed. What do I need to do?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-11T19:35:22.75+00:00
Lisa Phillips 0 Reputation points
answered 2026-10-11T20:23:59.18+00:00
Ferdinand Nanalig 33,415 Reputation points Independent Advisor