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Problems with a user's time zone in microsoft teams

Douglas Bonilla 71 Reputation points
2022-10-04T23:55:22.423+00:00

I have a user whose time reflected in Microsoft Teams is incorrect, the calendar is not affected since the created items are shown at the correct time. In addition we have configured the correct time zone in windows and also the office 365 profile.

Note: the teams application and the operating system have already been updated

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Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
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Microsoft Teams | Microsoft Teams for business | Other
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  1. Kael Yao 37,746 Reputation points Moderator
    2022-10-05T05:44:49.04+00:00

    Hi @Douglas Bonilla

    From the screenshot it seems the user's time zone is 1h ahead.
    It is expected to be "Same time zone as you", which I suppose is the issue here.

    Do you have Exchange hybrid deployment? (the user mailbox is hosted on-premises)
    If not, please connect to Exchange Online Powershell and run the following cmdlets to check the time zone setting: 

    Get-MailboxCalendarConfiguration -identity <user email address> | select WorkingHoursTimeZone  
  
Get-MailboxRegionalConfiguration -identity <user email address>

    Do the results from the two cmdltes match?

    Besides Exchange Powershell, you can also check these settings via Outlook on the web (login with the affected account).
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    If the results don't match, please correct the wrong one and wait for some time (up to several days) to see if it can resolve this issue.
    If in Teams on the web the setting appears to be correct, please clear Teams local cache to speed this process.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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    5 people found this answer helpful.

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  1. Rachel Gomez 166 Reputation points
    2022-10-05T05:54:24.82+00:00

    If you notice your calendar events are in the wrong time zone follow these steps to set your time zone.

    Go to office site(Make sure you are logged in with your cougarnet account.)
    Click the Settings gear icon in the top right.
    Under Language and time zone click Change your language.
    Scroll down to the Region, Time zone section and click the pencil icon next to the time zone to edit.
    Search or scroll to find your time zone.
    Click on your time zone.
    Click the Select

    Regards,
    Rachel Gomez

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