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Hi.
We use officeapps viewer in our application. But when try loading pptm files it shows File not found error. But file is exist and can be loaded by direct link. Can anyone help to solve this problem?
here is problematic link:
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
The only point of a PPTM file is that it contains VBA macros. But Office Online doesn't support or run VBA. All macro-enabled formats (.pptm, .potm, .ppsm) are blocked in the online file viewer.
Answer accepted by question author
Dear Urumkan Imanakunova,
Good day!!
As per the description shared, I understand OfficeApps Viewer is not able to open the macro enabled PowerPoint presentation where it shows File Not Found error. Since you mentioned the file at original location can be opened without any issue, can you try to convey the problematic presentation to .pptx formatted file and see the outcome?
If the problem doesn’t happen, please create a new presentation with macro enabled and see whether the problem persists. If still the same, I suggest you to contact the related development team via creating a support ticket from the Office 365 admin center for further investigation. Reference: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide
Sorry for the inconvenience caused and thanks for your patience.
Best Regards,