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Anti-Spam Outbound Policy, Under Threat Policy - Microsoft Stopped Email Alerts

Anonymous
2023-11-16T17:17:41+00:00

I am a M365 global admin. Under Security, Policies & rules, Threat policies, Anti-spam policies, I set up the anti-spam outbound policy and turned on the option to "Notify these users and groups if a sender is blocked due to sending outbound spam". Obviously if Microsoft blocks a sender I want to know about it. Up until a few days ago, if Microsoft blocked a sender (it would appear under security/review/restricted entities), then I would get an email notification. But now Microsoft has stopped sending these alerts.

Does anyone else have this problem? Is there some other setting that I need to use?

Thanks!

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  1. Anonymous
    2023-11-18T11:25:29+00:00

    I made sure that the audit function was turned off, then confirmed that under alert policies, the emails were added for notification, if an account was shut down due to potential spam.

    However I haven't gotten any accounts shut down so I don't know if it is working but thanks for checking in

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  2. Anonymous
    2023-11-18T09:16:31+00:00

    Hello Ron Gerber,

    Thank you for your response.

    May I please verify whether you are now getting the alerts or still having issues? If you are still having issues, I'd recommend raising a support ticket to have a support agent check this with you remotely and look through the entire set up.

    Best Regards,

    Ashraf.

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  3. Anonymous
    2023-11-17T14:22:34+00:00

    I verified on my domain that the audit setting is turned on, plus used the alert policy (not the anti-spam or threat policy) to notify me if a sender is blocked

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  4. Anonymous
    2023-11-16T21:36:34+00:00

    Isn't there an existing Alert Policy that I can just enable? I am trying to create a new Alert Policy, but the activity - user or entity restricted or blocked from sending email - does not appear

    thanks.

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  5. Anonymous
    2023-11-16T19:53:48+00:00

    Hello Angelbeat Ron Gerber,

    Good day! Thank you for posting to Microsoft Community.

    I understand that you are experiencing issues with the email alerts for the Anti-spam Outbound Policy. I reference to this doc (Configure outbound spam policies | Microsoft Learn), it looks like this setting is in the process of being deprecated from outbound spam policies and it is recommended to use the alert policy rather than this setting in the outbound spam policy to notify admins and other users. For instructions, see Verify the alert settings for restricted users.

    If this is already set and you're still not getting the alerts, I'd recommend raising a support request to the online technical support team to report this symptom through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team if needed.

    Get support for Microsoft 365 for business -- Online support.

    Your patience and cooperation are much appreciated.

    Best Regards,

    Ashraf.

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