How to synchronize that a field has been emptied

Liliana Martinez 25 Reputation points
2023-01-13T12:11:00.56+00:00

In my Azure AD application, I have mapped the source attribute 'mobile' to phoneNumbers[type eq "mobile"].value . Mapping type is 'Direct'. For 'Apply this mapping', I have selected 'Always'.

When I add a value to the field Mobile phone, Azure sends a PACH request for adding the telephone number.

When I change the value in the field, Azure sends a PATCH request replacing the value.

But when I delete/empty the field, Azure does not make any attempts to synchronize the change.
If I try provisioning on demand for the user, Azure says that there are no changes to be synchronized.

The same happens for other fields - Employee id, Employee type, Company name, Department.

Why? I expected there would be a PATCH request for removing the value from my application.

Best regards

L.M.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Harpreet Singh Matharoo 8,401 Reputation points Microsoft Employee Moderator
    2023-01-16T05:05:38.0333333+00:00

    Hello Liliana,
    I would like to confirm that this behavior is by design. When you delete a value from a field, Azure AD does not send any request. So, the value associated with the field remains the same and you would need to "manually delete the attribute value from SCIM application if you set null value for any attribute of AAD"

    For more information you can review following articles:

    I hope this helps.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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