Autopilot failing at Enrollment Status page- error 0x81036502

Question

Autopilot failing at Enrollment Status page- error 0x81036502

Anonymous

We have been using Autopilot deployments for a few months without issue. Lately, however, Autopilot setups have been failing while on Ethernet during the enrollment status page under Device Setup - Apps. Generating error code 0x81036502

Any help would be much appreciated.

3 answers

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Answer 1

Rudy Ooms 701 MVP

Sounds like an app that is giving you a time out... just like quick assist did when the old version was shut off

https://call4cloud.nl/2022/05/the-100-year-old-quick-assist-tool-who-climbed-out-the-window-and-disappeared/

Answer 2

Pavel yannara Mirochnitchenko 13,341 MVP

Looks like global issue starting from this morning, multiple customers ESP error 0x81036502

Answer 3

Hello there,

For this issue, it is needed to check some logs based on your specific environment to find the root cause.

Use the Get-AutopilotDiagnostics script to review log files that are captured by using the MDM Diagnostics Tool.

Install-Script -Name Get-AutopilotDiagnostics -Force

Troubleshooting the Enrollment Status Page https://learn.microsoft.com/en-us/troubleshoot/mem/intune/device-enrollment/understand-troubleshoot-esp

Similar discussion here https://learn.microsoft.com/en-us/answers/questions/828863/apps-failed-toinstall-up-during-autopilot-esp-erro

Hope this resolves your Query !!

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Autopilot failing at Enrollment Status page- error 0x81036502

3 answers

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