Microsoft authenticator icon not on my phone app selection

I've got a Samsung s23 ultra. The Microsoft authenticator app is no where on my phone. I've used the search function to find it and doesn't show up. I can only access it by going to the galaxy store and going to the app there & selecting open, it does not show up on google play. Is there a way to put the app icon back on my phone?

I was having the same issue with my Samsung 20 FE. I first uninstalled the Microsoft Authenticator App and then updated the "Home screen" settings by 'turning on' the "Show Apps screen button to Home screen" and "Add new apps to Home screen" options and then reinstalled the Microsoft Authenticator App. This video helped me solve the issue.

https://www.youtube.com/watch?v=MpQogDWxp6M

Credit: ITJungles

Steps:

Uninstall the Microsoft Authenticator App

On the phone go to Settings

Search "Home screen"

Select the radio button next to the "Show Apps screen button on Home screen"

Select the radio button next to the "Add new apps to Home screen"

Reinstall the Microsoft Authenticator App

The icon should appear on your Home screen. This worked for me, and I hope you have success with it too.

Hello, Rivals Inc

Thanks for your post in the Microsoft Community.

I wish I could handle your problem. However, because the issue is about Microsoft Authenticator, it is more suitable for publishing on Microsoft Learn. More users post these problems there, and there are experts who can provide more professional solutions in that place.

Here's a link to the forum where you can raise specific scenarios and share your idea to fix the problem: Microsoft Authenticator - Microsoft Q&A.

You can click "Ask a question."

I sincerely hope that your application will be addressed appropriately after contacting the correct department. Thank you for your understanding!

Best wishes,

Lucia Wu - MSFT | Microsoft Community Support Specialist